Amazon India Complaints & Reviews

Hi,

I have ordered lenovo k8 note from amazon. After receiving it, i was not happy with the color of phone because and requested them replace this phone and send me a black colour phone. They completely denied from my request and said they cannot change the color. Then i requested them that i want to return this phone and give me my money back, and denied from that request as well. It seems that i am being penalised by opting amazon to purchase my phone. It is quite clear that whatever you buy from online portal, you always have a right to return that item back or replace that item. But unfortunately, amazon provided pathetic services in this regard and there was a limit of pathetic service, i was talking to thier customer care executive and she disconnected my phone saying that sorry we cannot help.

I hope this portal will help in resolving my concerns.

Regards
Jasbir singh

I am a amazon prime member.in recently i made an order and finally i couldn't able to receive them. This is the only mistake i made at amazon india, which was repercuss cod (Cash on delivery) suppression on my account.

I made chat with help line and now here the snollygosters come and say 'hey we/i will conclude your problem' and you will receive that you had been resolved. But at the end of 48 hours{ even here is so late to solve small problems} i got mail that i'll never use cod for my account. I solicited the 'account specialist' through mail to revert cod.

But amazon india is very untrustworthy in the entire e-commerce platform. The assistants at amazon india are so lazy, # and cretin. They don't even care about your confession. I send many mails and requested to remove cod suppression but they abused me a lot.

So as a prime-member i have lost money for paying membership!, i request anyone not to join prime-membership of amazon india. There'll nothing so miracle other than free shipment.

I'll never ever suggest my friends/coworkers to shop from amazon india. I'll imputate how amazon india abused me.

Warnings/suggestions: never join in amazon india's prime membership plan; never purchase from amazon india; never ask/request account specialist to resolve your problems; finally there'll be never exist amazon india.
{they'll never resolve your request and so you'll never purchase anything from amazon india}

I saved and subscribed saffola tasty edible oil on 28/08/2017 @ rs. 447/- per 5 lt. Pet jar, but after 3 days i. E. On 30/08/2017 the price increased to rs. 525/- per 5 lt. Pet jar.
This is not first time, it had happened eariler
Also and for this reason i forced myself to
Refuse accept the delivery on higher price.
Now please look into the matter and solve
The price increase problem.

I made a recharge for my jio number of rs399 and was eligible for rs99 cashback offer. The company assured it will be credited in 7 days but 13 days have passed and no cashback has been recieved yet.
I called their customer service thrice and everytime to wait for 24hr but no response or action was taken on their part. The way they were talking was also not polite and were very arrogant.
These fake assurances and wrong offer should fall under false advertising and customer harrasment.
For this non payment i have to delay my other purchases which was a opportunity cost to me.

Ordered two products yesterday. Order id's are[protected] and[protected]. Paid for guaranteed one day delivery. Received only the first order. That too the order was wrong. Instead of the honor pro 8 phone, it had some basic micromax feature phone. Raised a complaint to cs - [protected]@amazon.in and i am told that i will have to wait for 3 working days for the investigation to finish. After that a return will be generated and the right product will be delivered.
The second order has not been delivered at all even after paying extra. What has happened to amazon. Calling cust care is not helping as they give generic responses. This is unacceptable.
Please act soon and update else you will lose a customer.

Amazon india — reopen my account

1 review
Mo monakumari9553 on aug 30, 2017
Submit a complaint
Sir my self vivek kumar l live in bhubaneswar state in orisha
And my amazon account i'd is
[protected]@gmail.com. I want to state that please reopen my account in imdetly. I must need my account. And give me reasons for closing in my amazon account without my permission. So please reopen my account and give me conformation massage in my email address

Thank you

Dear sir,
My name is avihan and my email address is [protected]@gmail.com which is registered with my amazon account i have
2000 rupees stuck on my account because my amazon account is on hold from 1 month reason is that i ordered a product from amazon by mistake i filled something wrong in card details then i immediately cancelled the order after one day i saw my account was on hold than i called amazon customer service they said me to mail at [protected]@amazon.in
They are not listening my problem and sending [ your order can't be delivered please fax your credit card details with billing address ] but that credit card no i filled is wrong.
I told this to amazon customer service too they said we can't help you in this matter.

Sir my self vivek kumar l live in bhubaneswar state in orisha
And my amazon account i'd is
[protected]@gmail.com. I want to state that please reopen my account in imdetly. I must need my account. And give me reasons for closing in my amazon account without my permission. So please reopen my account and give me conformation massage in my email address

Thank you

Dear team,

In spite of several calls made on amazon helpline number, i haven't received any proper feedback. This is regarding the honor 6x mobile case which was ordered from my account along with the cell honor 6x. The case wasn't delivered but it shows me as delivered in my order history, this was raised to amazon customer executive several times nothing helped in this matter, every time the executive on the another line confirmed me for the refund or the dispatch of the item.

Till date, there is neither any refund nor i have received the item. This wasn't expected out from you & from your service.

Regards
Vibha sahal[protected]

I have ordered redmi 4a two times from amazon website and amazon corier service delivered the product both times to someone else and updated status "delivered" in my order account.
And i have requested to them to change the status to "not delivered" or something else and should not show the status "delivered" and they are unable to change. And they dont have any status like what happend and where the product has been delivered by corier boy.

My order numbers :- order#[protected]
And order #[protected]

I am a seller on amazon.in and i am facing a problem to log in my seller panal for the last 30-45 days. The funny thing is that you cannot call amazon if youre not logged into your seller panel. Even if you call the regular number, they don't help you out. So i've called many times to customer care and also mailed for help to log in but no one has helped me so far. Now i am receiving orders but due to the log in problem i am not being able to process them and orders are cancelled. And they are now charging us cancellations charge.

I hope somebody at amazon india sees this complaint and helps us out as soon as possible. This is the worst customer service i have seen from a company that i love and regularly order from.

My account email id: [protected]@gmail.com
Mobile number: [protected]

I placed an order through amazon using my friend's amex card. Due to discrepancy in billing address. My account is locked. From past 5 days, amazon customer care is showing me hell.

I tried to contact account specialist team, but they are for no help. Customer care executive said, that we cannot place a call to account specialist team.

List of emails i got from amazon asking for below details:
Day - 1: a copy of your statement for your visa ending in 03, including the billing address
@customer: my card was amex but still they are asking for visa
Day-2: a copy of your statement for your amex ending in 02, including the billing address
@customer: suddenly a mail asking for amex statement
Day-3: a copy of your statement for your visa ending in 03, including the billing address
@customer: again they are asking for visa statement
Day-4: a copy of your statement for your amex ending in 02, including the billing address
@customer: i have mailed and faxed as they requested all the details
Day-5: mail saying that fax is incomplete and send us the whole details including order id. As my account is locked i cant access the order id. And in previous mails they never asked for order id after sending all the valid details they are asking for order id.

I have mailed the right details every time and faxed the statement of requested card for 3 times. Still they are saying to give me the order id. My account was blocked after ordering, i didnt receive any sms or email. So from where should i be getting the orderid.

When i reply to the mails i receive, there wil be no reply for my query, just a auto system generated message.

I have saved all the mails, and recorded all the customer care calls.
My account id: [protected]@gmail.com
My contact: [protected]

Now i am asking you resolve this. I have 15000 amazon pay balance locked in my account. They cant just block my account. Atleast they should be cancelling the order and give access to my account.

I ordered a seagate external 2tb hdd on amazon order#[protected] on 22nd august for ₹6200/- they delivered a cheap defective piece in just two days on 24th august. I placed a refund request on the next day itself on 25th august. It said the defective piece would be picked up the next day itself but its been 5 days. Im writing this on 30th august. I already complained via chat. I called them twice. They keep saying that it will be picked up in 24 hours. Its been 3 seperate 24 hours and they havnt picked up the product yet. Its clear that they will never pick it up and they are gonna say that "your return window is closed. You cant return the product after this time". Amazon is the worst company ever. I also shop in flipkart and snapdeal. I never had a problem like this. I regret buying from amazon. I lost my 6200/- rupees. I just talked to my uncle whos a lawyer he says that i can sue the company and get extra money for the mental torture they caused and also for the lawyers fee and stuff. Now i have to do all that and go through court hassles just to get my money back. I hate amazon.

Plz.. Cancel the epson printer l130; order #
[protected]
Order total
7, 631.00 (1 item p
Of dated 27 aug 2017) bcz i hv ordered the wrong item... I want multiple functioner printer and on the site of amazon.com its not clear that wahats the function of this printer... Its not sutable for my shop bcz it is not working like photocopy & scan function.. Sorry i want to work with photocopy cum print cum scan...

Amazon offers that if i recharged my jio number with 399 then they refund 99 cash back within 7 days but Its 7 days over but still i didn't Recive the cash back from the company . Company Offers that if I recharge my jio number through amazon pay then company refund 99 cash back.but i didn't recive the money.Sumit DHIBAR ph- [protected] /[protected] .email - [protected]@gmail.com

I purchased a tv from flipkart they give me a bad product. Not working propery my no.[protected] please solve my problem this tv is not evev working proper please solve my problem i am giving my number[protected] dish tv is not working properly please please please help me thank you i want refund of this product please provide refund ti me please please please my no.[protected]

I m arpit. I recharged my jio number on 16 aug with 509 rupees in amazon pay balance because they gave a offer of 99 rupee cashback in 7 working days. Today is 29 aug but i did not found any cashback. I call amazon care 4 times in from 20 aug till 29 aug but the just making me fool that i should wait. I say them why i should wait if 7 working days over. Plz help with this cheater amazon site to get my cashback.

Sir i have order a mobile name one plus 3t from amazon of 24399 rs bt they sent diff product (Two empty bottles of wisky). I also said to the courier person bt he refuses to take any responsibility. I also made a video at unboxing the product therefore i have a strong prove against their worst service. I also complaint in the amazon care bt they only ignoring the issue and now two weeks are over and still they did not give me any information. Kindly help me plzz 24399 is very big amount for me. My amazon id is [protected]@gmail.com and my mobile no. Is [protected]

15 days after they will decide to pack back in boxes. After that they schedule appointment after 3 days. But they will say it is only 14 days will be taking schedule.

Actually - 28 days happening for whole process.

Whatshappening, when we go for appointment pickup they make basic disturbance to the brand where they need to move products offline will be better than online sales.

Totally absolutely today around 3 hrs. They send and they need to stay for another 2 hours.

Absolutely retailers not a good choice for them

Name : vishal more

Claimed on : amazon india online shopping

Order details :

1. Ordered on 12 august 2017 order#[protected]

2. Pickup time: friday, aug 18, 2017, 14:00 - 17:00 pickup
Tracking id:[protected]

3. Ordered on 21 august 2017 order#[protected]

4. Pickup time: tuesday, aug 22, 2017, 14:00 - 17:00
Pickup tracking id:[protected]

I am vishal more c/o sagar thakare, i purchased a prestige pic 3.1 v[protected]watt induction cooktop (Black) from the amazon india website as on 12th august 2017 wit hthe name of mr. Sagar thakare. On 15th august ordered material is received but its totally damaged. So i raised a request for replacement on 16th august 2017. But there is no any action taken from amazon.
Material received as damaged, after that i placed a request for replacement but there is no any pick up arranged by amazon service from last 15 days. Amazon has told tomorrow and tomorrow pick will done, but there is no any action.
I continuously raised requests on
1. 16th august 2017
2. 17th august 2017
3. 18th august 2017
4. 21st august 2017
5. 22nd august 2017
6. 24th august 2017
7. 28th august 2017
But still no any action taken from amazon india
They are just generates track id by their account, never arranged pick up.