Amazon India Complaints & Reviews

Baby whker is wrong product send
Not received product
My payment not refund

Amazon vala product return leneko tyaraj nahi hay
Payment bhi deneko tyar nahi hay

Hi,

I purchased apple iphone 7 on 29 july same got delivered on 31 july. But i received only iphone 4s i contacted their customer care and they told to send me the photos of wrong product and i have done the same on next day itself but till now none of their executive is responding properly and i have sent more than 6 to 7 mails and they are asking 24 to 48 hours time but haven't provided replacement... If they can't provide replacement then they should get the product back and refund my money... They are keeping my money and playing...

Need a solution for this in priority..

Thanks
Murali

I am very sad to report that your delivery boy who was handling my cal was so rude that he cuts abruptly with out giving me any details of my enquiry. The ridiculous part is that he hears all my enquiry and cuts of the communication, it feels very bad and the rude approach really hurts and i felt that i have chosen a very bad reputed firm for my product which makes me communicate with such reckless persons who does't have any responsibility to update about my own product, i am not enquiring about any personal info of neither the delivery boy or the company. This is very disgusting and had a very bad experience to have associated with a company which has a end user
Person who are so irresponsible and rude.
The person who was handling the communication had a phone number of +[protected]
Please check and see that there is friendly & responsible persons are appointed as delivery boys or atleast train them to be friendly and have some good manners while communicating with your customers
I think this is the least you should be maintaining with your customers
Regards

Hi team,
This is to inform you that my wife rakhi aggarwal has purchased vr box from your amazon india with order id :[protected] dt 18/07/2017 for rs 448/- in the name of rakhi aggarwal, indirapuram, ghaziabad. From your seller [protected]@creative products pvt. Ltd. By checking we found that the quality of product is good and we have ask for product return. When the courier person came to collect the product, he told that i need 2 products as according to his sheet 2 products have been delivered. Therefore he left the product and re book for 2 day later. From that date we have contacted 4 times to your customer care and every time they told that with in 48 hrs your product will be taken back. But till date no body has come to collect the product.
This type of service i am not expecting from amazon, who has create a milestone in customer service.

Hoping my product will be taken back with in 24 hours, otherwise i have to escalate to higher authorities.

Aamit aggarwal
(M) [protected]
E mail: [protected]@gmail.com

I ordered an item on aug 1, which was supposed to be delivered on 5th aug.
Today is 9th aug and even after multiple attempts to contact amazon, i am unsuccessful in getting my package.

Order no : order#[protected]

What is their liability in case they are not able to deliver the package..

On website, it shows "out for delivery" since last 3 days..

Dear sir
My name is arvind kumar having order no order #[protected].
The issues is my registered mobile is left at home yesterday. Delivery person - name ravi ([protected]) - i have personally called 25 times and ever registered complaint at your customer care center through chat & phone & email. They have ensure that shipment will be delivered on 08th by eod.

I have personally added my contacts no [protected] but no one called me but updated fake attempt on website.

I have send this gift on birthday celebration. Because of amazon delivery service everything loss.

I will ensure that suggest every one no one should do shopping with amazon.

I have personally ensured by your guys by shipment delivered but i don't think any benefit would be.

Even i am ready to self collect shipment from your delivery hub. Neither you helped me nor you are providing any support.

If i will not get shipment then i will force to legal way now i will demanding harassment cases.

Tracking #:[protected]

Arvind
[protected]

Dear sir we purchase aquaguard online and received a damage product.
we are contacting from one month to everyone but no responce and no one came till now..please help

we are contineously in touch with eureka forbe customer care number and they always said that within two days that person will come and resolve the problem...

My location is as defined in my order placed, with no change in my contact address, none of your agents had a problem locating my residence, for home delivery on earlier occasions,

Awaiting a positive response to my request, and hoping for an early resolution, i have approached all the metrics of the organizational hierarchy best known to me, please do the needful, thanking you in early anticipation,

I have purchased an matrix vision pro308 epabx system 20th march 2017.

It stopped working from last june 2017, i contacted seller to provide invoice but it was not responding me, i get in touch with amazon they everytime make an excuse that they are working on it and it will take a week to get the things done.

But now its almost 60 days passed but i have not received any invoice nor anyone contacted me.

This unfortunate that i had received a dead xolo handset and had given complaint in amazon. They have given state that they representative will call me.. Now it is 72 hr i. E three day. Till now none from amazon called me.

I feel it is ture that amazon is selling dead set and taking customers for a hot ride.

I stronly feel amazon had cheated me..

Pls help to get my refund...

Srinath rajula
Contact no. [protected]

3 august.. I ordered ratanjoot. From amazon... Delivery date was 7august... But not delivered... Know that is showing excepted delivery date... 12... Y
Why... What is this...
And sometimes it's showing.. This product won't deliver in this area... Pleas select another seller... After choosing another seller same problem is there... Y it's happening...??? I want solutions of my problems... I[censored] can't solve... Then wht is use of online services.

Yesterday i ordered sir corbett men's tan oxford lace shoe. Order no. (#[protected] of rs.1, 079.00. I paid the amaont through net banking. But for some reason i cancelled the order after few minutes i got a massage from them that they refunded my money but in my back account i didnt see any refund in it. Please help me to get back my money

Order no #[protected] marks and spencer women's cropped navy pant-the item was returned on 29th july and i still have received no refund. Amazon's national escalation team is useless and do not even know how to match products with the order and track their returns thereby harassing customers. Amazon must start to outsource their customer service.

[protected] marks and spencer women's body blouse - the item was delivered on 2nd july and picked up on 8th july but refund has not been received so far. Initially amazon told me that the product returned was old and duplicate. Now i am being told that i have returned a pant for a blouse. They themselves don't know what they are talking.
Since the payments for both the above orders was made online by credit card, my bank is charging me on late fees and interest charges.

I had ordered a 5.5 inch mi note 4 @ rs.10998 but got a 5 inch one. I tried to return but no return policy exists. I called customer care but they plainly refused. I even told that kindly take this back n instead sent me honor 6x worth rs. 14000/- but they plainly refused. I am a regular n prime customer of amazon but deeply disappointed. Going against my friends advice of buying phone from flipkart i preferred amazon. Even flipkart returns the phone dn y not amazon. U customer satisfaction is a big zero. M feeling so cheated n the way customer care told we can't do anything.. U have to keep the phone. Its my hard earned money. I shall file a cheating case against amazon in consumer court. The seller is green mobiles from bangalore.
Regards
Amandeep digra
[protected]
[protected]@gmail.com

I have purchased a autofurnish car over for my new swift car from amazon.
After using 2 to 3 days when I felt car cover from my car, cover colour is coated on my car.After washing colour not disbursed from my car.i have contact to the amazon care but care executive told they are helpless for regarding same.

order id[protected]-5700360

Dear sir/ madam,

I have ordered a godrej masterblaster handwash 800 ml. The product reached courier office at silchar on 04 august 2017. The courier local called me (From [protected]) in the morning to confirm my name and address. He said that it was not possible to deliver the product on friday but they will deliver it on saturday (05 august 17). On saturday i called the gentleman, he said he could not do so as he is on leave today.
Today 07 august, the order status is "out for delivery", but i have yet to receive the product.

Most unfortunately, every time he fails to deliver the product, i receive email and sms saying "delivery was attempted but customer was not available".

If the product is not received in time after it has reached silchar courier office is extremely unfortunate.

Please look into this complaint very seriously.

With regards,

Dr siddhartha sankar dhar.

Department of chemistry,
National institute of technology, silchar,

This is a refurbished mobile and getting heat while charging and calls. Manufacturer says data/ apps were downloaded. Usually every mobile have Whatsapp, Facebook and misc.apps. I want to bring to your notice that on the Day 1 it got heated while charging with out any downloads and without sims/ Network interacted.

I ordered the following item:
Lof gift for rakshabandhan rakhi gifts hamper for brother and sister combo (Ceramic coffee mug rakhi and message card).

But, when it came,
The colour of the cup was different than shown. There was no rakhi or card along with it.

I expect a proper response from the company. I had it gift wrapped, and it can't be returned because i already figured gifted it. Hoping for some positive rectification.

Aghil ashokan
[protected]

I order lady loop cotton dress material but i got wrong product. After that i call customer care log complain about that matter customer suggest me refund amount due to wrong product deliver after that asked mode of payment payment i told him refund amount credit in your amazon pay wallet. Customer care said ok sir your refund credited in 5 working days in your amazon pay wallet. After pickup i got a message your refund amount send through cheque.
I call customer care again and talk to miss komal customer care executive she said your refund amount send by cheque then i told him your side committed by credit refund amount amazon wallet so why i got msg refund amount send through cheque but she did not answered my question. Please help me asp as possible.
Thanks.

I purchased harry Potter 7 book set from Amazon for 2379. In return i got a notebook of 7 rs. Speaking to the customer service advisor (mutu) for 2 hrs he hung the call on me and when called again the supervisor(sangeeta)was rude and kept telling i will disconnect. I asked for a replacement and was advised there is no replacement. As there was no option had to settle for refund.