Amazon India Complaints & Reviews

My return pickup is failed 5 times. Amazon customer support gave false promises and compaint escalation but pickup failed 5-7 times. I have been troubles a lot to arrage a pickup for item worth 42000 INR.

Account name: [protected] - Arsh khanna
email - [protected]@gmail.com
[protected] Lenevo Laptop
Address: Goodwill paraside Sector 15, Kharghar, Navi Mumbai, Maharashtra 410210

Greetings Sir. My name is John. A I had ordered a Pigeon induction stove through Amazon. He mentioned that the item will be delivered on 28.08.2022 between 1 PM and 5 PM. Then they mentioned that it will be delivered at 8.00. Contacted the customer service officials 2 times regarding this but no response was found. I have already paid. File a case against the Amazon company that delayed the delivery of the product on the due date and time, and get the appropriate compensation. I request you to receive it.

Thanks and regards

Yowan A
[protected]

I have place a order on amazon fresh the items was damaged received and used product received I have share the order I'd I'm the images

I ordered book from Amazon on casg on delivery, i make payment by pay link send by delivery boy payment unsuccessful but ammount deducted from account please give me refund

I ordered a book from Amazon by cash on delivery, while receiving delivery i pay by pay link the transaction failed but ammount deducted from by account please give me refund

Hello,
I am highly disappointed with Amazon's customer service lately. Showing wrong status did happen a couple of times but this time I got weird answers from Amazon Fresh department. I placed a prepaid order of approx 7500/ which was supposed to get delivered on Tuesday, 23rd Aug 2022 failing to which i tried to complain on website and app but didn't get through and thought it's a normal delay so I contacted on 25th that my item has not been delivered again the next day I followed up on 26th where I was connected to concerned department by Amazon's customer service executive, to my surprise that person responded to my query saying why didn't I complain on the spot and how could I get help if the delivery man says it was delivered.
Amazon shows wrong status usually so I told hiim i tried to contact but didn't get through so he said i should have GOOGLED it a direct no and informed them. Like seriously 😒 Amazon can make delay up to a week also for our delivery but we can't complain after 48 hrs that too it's mentioned on app that the item may be delayed sometime and we should wait up to 24 hrs... Now I am really concerned about my refund... Please 🙏 help
Amazon registered email : benazir.[protected]@yahoo.com

Order #:[protected]
Ordered August 21, 2022 7:59PM

Regards,
Benazir

I ordered one book from Amazon on cash on delivery, i oay the ammount by oay link send by delivery boy the payment failed but money got deducted from my account Amazon pay on delivery payment by pay link please give me refund

Unistar Men's Jungle Boots
Amazon Order #:[protected]
Sold by: Unistarshoes

Item delivered on 01 Aug 2022.
Item return first initiated on 07 Aug 2022.
Item not picked up despite scheduling it for 6 times over the last 3 weeks. Each time, false information is given on update status.
Senior team is refusing to initiate refund till item return which is not happening as above.
Seeking resolution from Amazon India to initiate refund for above item immediately
Best regards

I want my money back i am gonna tak action ### man

Refund not issued after cancellation of the order
Order details:[protected]

I have ordered black sparx slipper rated 799 and paid money for that... Then after sometime I cancelled the order but I haven't got my refund back
Order details:SS0105GBKGY0008

Dear all Amazon is absolutely fraud don't
Purchase see HP SMART TANK 670 PRICE IN AMAZON 18000RS AND MORE WHERE AS HP STORE SAME MODEL THEY ARE GIVING 16866 RS

HOW MUCH FRAUD, CHEATER, AMAZON IS

ALL THE PICTURES UNDER BELOW.

Previously the behavior of Amazon delivery boys were cordial but now they behave very rudely they don't deliver items at door step they call customers to their choice of place immediately generally it's not possible to go there immediately on this they get furious it's very disgusting and insulting for a self respecting person now I avoid Amazon as far as possible even one delivery boy named like negi told me not to buy from Amazon these people r coming out of theirs boot Amazon must look into this

Whenever I am ordering any item from my Amazon account it never gets delivered in time specifically between 9 am to 6 pm and despite mentioning timings for delivering the item these delivery agents are calling me after 8 pm till 11:30 pm in night time this is complete nonsense gesture been shown from Amazon as I have complaint regarding the same but no response has been received from Amazon customer service.
Order I'd Order ID:[protected] but this has not yet been delivered in day time neither I have received any call for the same kindly look into this matter

Hello,

I ordered an apple watch from Amazon with ORDER No[protected] and I received a different product which I complained and they send me a replacement product with ORDER No[protected] whilst the product had original packaging It seemed not original so I contacted the amazon and told them that the invoice they sent me has a fake serial number of SDCGYGDY7NF

Which is not an apple genuine serial number no apple product is listed with this serial number so they told me to visit an apple service centre and take a job sheet only then they can give me back the money, So I took the product unopened to apple unicorn in Chandigarh sector 35

Who informed me that the packaging is of an original watch but inside is a duplicate product also they told me this is quite common with amazon and they have seen many customers come with this issue of fake product

I spend more than 77000 Rs for this product I was shocked They told me to take a job sheet which I gave to amazon they took back the product after few days I asked for refund they denied me and said they will do took an investigation in which they denied refund Now they have took the product and also my money and here I am sitting like a fool Please help me they are very rude people they told me do anything we will not give you back the money and I am very Mentally Harassed

THE PRODUCT THAT WAS SENT BY YOUR COMPANY ALREADY HAD A NONGENUINE SERIAL NUMBER AND THE PRODUCT INSIDE HAD A GENUINE NUMBER BUT WRONG/FAKE PRODUCT WHICH IS VERY SHAMEFUL I AM ALSO COMPLAINING TO THE POLICE AND WILL DO A LEGAL ACTION AND WILL SHARE WITH MEDIA ACROSS ALL PLATFORMS AS EVEN THE STORE TOLD ME THIS HAPPENS A LOT WITH TIME THEY GET A LOT OF CUSTOMERS WITH FAKE WATCHES FROM AMAZON.

I AM ATTACHING THE FAKE SERIAL NUMBER INVOICE BY AMAZON AND I AM ALSO ATTACHING COPY OF JOB SHEET BY APPLE AND ALSO ATTACHING THE POLICE COMPLAINT

ALSO I HAVE EVERYTHING DOCUMENTED THAT CLEARLY SHOWS THAT AMAZON IS THE FAULY PARTY SENDING FAKE PRODUCTS EVEN THE CUSTOMER SUPPORT SAID ON A RECORDED LINE THAT REFUND WILL BE ISSUED BECAUSE WE SENT FAKE PRODUCT

With Regret
Ayurkosh

Hello,

I ordered an apple watch from Amazon with ORDER No[protected] and I received a different product which I complained and they send me a replacement product with ORDER No[protected] whilst the product had original packaging It seemed not original so I contacted the amazon and told them that the invoice they sent me has a fake serial number of SDCGYGDY7NF

Which is not an apple genuine serial number no apple product is listed with this serial number so they told me to visit an apple service centre and take a job sheet only then they can give me back the money, So I took the product unopened to apple unicorn in Chandigarh sector 35

Who informed me that the packaging is of an original watch but inside is a duplicate product also they told me this is quite common with amazon and they have seen many customers come with this issue of fake product

I spend more than 77000 Rs for this product I was shocked They told me to take a job sheet which I gave to amazon they took back the product after few days I asked for refund they denied me and said they will do took an investigation in which they denied refund Now they have took the product and also my money and here I am sitting like a fool Please help me they are very rude people they told me do anything we will not give you back the money and I am very Mentally Harassed

THE PRODUCT THAT WAS SENT BY YOUR COMPANY ALREADY HAD A NONGENUINE SERIAL NUMBER AND THE PRODUCT INSIDE HAD A GENUINE NUMBER BUT WRONG/FAKE PRODUCT WHICH IS VERY SHAMEFUL I AM ALSO COMPLAINING TO THE POLICE AND WILL DO A LEGAL ACTION AND WILL SHARE WITH MEDIA ACROSS ALL PLATFORMS AS EVEN THE STORE TOLD ME THIS HAPPENS A LOT WITH TIME THEY GET A LOT OF CUSTOMERS WITH FAKE WATCHES FROM AMAZON.

I AM ATTACHING THE FAKE SERIAL NUMBER INVOICE BY AMAZON AND I AM ALSO ATTACHING COPY OF JOB SHEET BY APPLE AND ALSO ATTACHING THE POLICE COMPLAINT

ALSO I HAVE EVERYTHING DOCUMENTED THAT CLEARLY SHOWS THAT AMAZON IS THE FAULY PARTY SENDING FAKE PRODUCTS EVEN THE CUSTOMER SUPPORT SAID ON A RECORDED LINE THAT REFUND WILL BE ISSUED BECAUSE WE SENT FAKE PRODUCT

Order date: 20-Aug-2022
Order #[protected]
Order total: 77, 959.00 (2 items)
Return pick-up was scheduled for: Saturday, 27th August, 2022, 07:00 - 19:00.

The carrier for this return pick-up did not contacted me & updated the status as return pick up verification failed . Please arrange the reschedule for return pickup & refund my money.

On Dated 19/08/2022 I have purchased an new born baby bedding set mattress having tracking Id[protected] and paid the amount of Rs 439..Yesterday on dated 26/08/2022 an email has came your item has delivered and the tracking Id is[protected] but I did not received my order.. Kindly look into the matter...and refund my debited amount..

Hi Team,

Seeking your attention for the fraud happened with me on Amazon.
I have returned a product on 10 Aug 2022 . But my refund is still pending. I talked to customer care regarding this but they denied to refund as they say the returned product wa not original. Courier boy also checked the product before picking up.Now they have taken my money as well as my product.

Kindly look into the matter and do the needful.

Hi Team,

Seeking your attention for the fraud happened with me on Amazon.
I have returned a product on 10 aug 2022. But my refund is still pending. I talked to customer care regarding this but they denied to refund as they said the product returned is not original. Courier boy also checked the product before picking up.Now they have taken my money as well as my product.

Kindly look into the matter and do the needful.