Amazon India Complaints & Reviews

I have ordered the item on 30th Jan and promised last date of delivery was 4th Feb 2017.However i got a message from amazon that my address is not reachable or need more info. I have ordered many items to my current address in the past and never come across such a stupid issue. I am staying in center part of city.
I have complaint to customer service and no action taken after 48hrs even. One more thing I have paid full money including...

I had purchased a mobile through amazon on 31.1.17. the invoice was generated in the name in the amazon account. As I am eligible for a reimbursement for a Mobile handset I requested for change in name (my official name) in the invoice. The customer service person through online chat said it's not possible. Since I gave a poor feedback on the CS enquiry, the call was escalated and I spoke to a supposedly higher executive who guided me to...

On 09/08/2016 I had ordered Motorola g4 plus phone from shopping App amazon.At that time amazon was offering Great india Sale 10% cashback on purchase through State bank debit cards. The term & condition of that offer told me that cashback will be credited in my account upto 1st Nov, 2016 but till today I haven't received cash back in my Bank Account. My Order id was:[protected]) Total: Rs.14, 999.00. Please take actions towards...

I have purchased boxing part from amazon but bcoz of worst quality I was not satisfied with preduction so I returned as per policy in 7 days.amazone person come and collect the product as well but still I didn't receive any refund from amazon what kind of process they are following not able to understand that. It took more than 6month to refund the amount I have attached the enclosed of product returned receipt as well.

Order...

Hello I had purchesd a MOTO G4 PLUS 1 of Rs 13999 from Amazon on 12/01/17 and due to some issue i return it on 28/01/17.The amazon said that they have processed the refund of Rs.13999 on 28/1/2017. The amount should reflect in my account by 3/01/2017. And now today is 5 jan 2017 i have not got my refund in my PNB bank a/c yet.
They gave me the Authorization Code (Refund Reference Number) for the transaction[protected].
br...

I am forced to write on this platform with highest frustration & disappointment. I regret for ordering MOTO G4 PLUS from amazon. Received a defective mobile and finding hell lot of difficulties to return it. Worst response from Amazon Customer Care. Called several times to the customer care to place a request for return. Every time I called, received a ridiculous and misleading response from each executive.One said to contact the MOTO G4...

I placed a order of I phone 6 Bluetooth device 18 January 2017.product was damaged that's why I return the product but till now not I got my refund.so I want file a complaint against Amazon company so I request to you sir please file my complaint.my order no is[protected] I call costumer care he told me your check dispatched 24 January 2017 but my check not delivered me...

Complaint for my amazon order no[protected]. Product not delivered as shown on the site. Then why amazon has displayed this product on their site. Item ordered shiv das-class 10 - term 1 - 4 subjects - maths - science - sst - english - cbse past years question papers and items sent shiv das-cbse-class 10 - term 2 - 4 subjects-maths-science-sst-english - cbse past years solved board papers. These papers i needed very badly for son...

Hi Amazon,

I don't have any complaint on Amazon services.This is about Amazon employee who had sent vulgar messages to my inbox in Facebook.

I guess there is sexual harassment portal in Amazon as well.

As this is regarding your employee I am escalating to you.

Kindly take a severe action against that brute otherwise I would post this publicly which will reduce company reputationbr...

Dear Sir
I am rupak Sen from present live Address C/o Haran
Deb, Bengali colony, Imphal, Manipur- 795001, but My Register Address
Sudarsan Sen, Gail India Pvt Ltd, Opposite Radhanagar bus Stand, Agartala, Tripura -799001, my mobile No [protected] long time and old customer in
Amazon.My order ID[protected].Items JBL Xtreme Speaker Plz solve
my problem Sound is very bad and technical sound bass Crack...

I have recd the product on time butrhe product which have along wirh free ear phone one side of the hand ear bud was available bill which i have is not proper readable bill does not mentioned vat no percentage is also not present on the same day i lodge a complaint on customer care toll-free no but no proper response was given from different executive one lady executive told u need to send from your end courier charges need to bear from end...

I had ordered L'oreal shampoo as well as conditioner and received only shampoo. Its really surprising for me that i had recieved only one product but site showing delivery of both products. my order no was[protected].

Pl let me know how i can get it or where i have to complain again !
Thoguh i am regular customer of amazon since more than one year....

I have placed an order on amazon on 3rd October 2016 of value 8, 998.00 and per the hdfc cashback I was supposed to get 15% cashback, which I have confirmed from their exectuive before delivery. Till 5th Jan they have been saying that the cashback will be credited by 5th Jan but after that they are saying I am not eligible for the cashback as both the products of my order were delivered seperately.
Is it my fault that Amazon dispatched...

Consignment no. AW[protected]IN sent by Amazon is being shown as "out for Delivery by NSH. Addressee is R.S.Poddar (IAS), Shreeja Kunj, Vrindavan Colony, Boreya, East of Tagore Hill Road, Ranchi-834006.
Consignment has not yet been delivered. Mobile no. of the addressee is [protected].
Pl. expedite delivery today....

3rd class service from amazon for delivering the product called me for package receiving, 2 km away from my home . When called to customer care arogant customer care executive insulted me and talked very harsh i called customer care for maore than 3 times every time i was waited for 2 3 days and still no sign of package refund was done like charity was given to me by the executive he was talking in very bad manner every time i order i face...

I made an online transaction on 15/1/2017 in Amazon. The order was canceled because of some reason. The payment amount still not credited in my account. I called the customer service of Amazon and they told me to register a complaint.
I am sending a copy of the message they sent me,

Your Amazon.in Order #[protected]
11:20 02/04
Hello,

This E-mail is regarding of our recent phone...

Hi
I purchased seagate 1tb hard disk on 27jan from amazon.in. I used it very first day n transfered my all data. After dat i used dat hard disk on 1st feb n m not able to use it as it is not detecting on any laptop and pc. My all data is inside that hard disk. I went to seagate customer service centre n they said its a used hard disk and its motor not working prop. It needs to b submitted. Firstly amazon has given me used hard disk.secondly...

Hi
i had purchesd a coolpad cool 1 of Rs 13999 from Amazon on 6/01/17 and due to some issue i return it on 11/01/17.And refund of Rs.13999 has been processed successfully on[protected]. The amount should reflect in my account by[protected]. And now today is 31 jan 2017 i have not got my refund in my PNB bank a/c yet.
They give me the Authorization Code (Refund Reference Number) for the transaction is[protected].
br...

Hello‚
My name is - Shashank singh

My mobile Number is -[protected]
Billing
My amazon account([protected]@gmail.com)is on hold from last 60 days. In
my account 20000 rupees in my gift card .
My account is on hold kindly help me out because I have replied to your
email many times with my correct information which you have asked for.
So Please ‚ tell me the reason where...

Hello‚
My name is - Shashank singh

My mobile Number is -[protected]
Billing
My amazon account([protected]@gmail.com)is on hold from last 60 days. In
my account 20000 rupees in my gift card .
My account is on hold kindly help me out because I have replied to your
email many times with my correct information which you have asked for.
So Please ‚ tell me the reason where...