Amazon India Complaints & Reviews

I have order several product through www.amazon.in. Every time product delivered delayed. When I called courier agent, Every time I was told that address doesn't belong to my area. So I complained several time to amazon regarding the case. But no solution was provided to me. Next time I am buying any thing from amazon.in I am facing same problem. I am registered to amazon.in with my mobile no [protected]. Problem remain persistent even complaining several time. Even amazon given me the commitment through mail that this problem will not happen again. But same was repeated next time.

My order No.[protected] for Omron 7132 is not delivered to me. But the tracking shows it is already delivered. I received a message on my mobile number [protected] that the order is already delivrd Please let me know to whom the item is delivered and if it is deliverd to a wrong person, refund the cost to me. If it is not delivered to a wrong person, arrange to deliver the order to me immediately
-Kalpana Oza

Regarding defective item of orpat electric press and burning of plates in normal mode of operation in 2 cloth pressing onlysir,
Most sorry to inform u that such defective bitems bring the big name down in the customer relationships. I bought this item through amazon and just few uses its plate material got darkening black marks and sticky burning plates. It's very negative and worst experience till now i got. So urs valuable responces in receiving this complain and resolving issue of ensuring safe and rilablity in the customer must be ensured so please do the needful of such products o[censored]rs name and its replacement or refund of defective items as well as for better products. Acknowledge the reciept and accord priority. The image of defective items are attached for urs responces please. This is the worst products selling by amazon big name and customer value are heartening by such inferior quality product. The amazon did not responding the customer requirements of giving the right quality product. They are only responsible for the payment. Rest customer know their own what to do. This responces i got. So better to not opt the amazon services. Such irresponsible and fraudulent behavior is really heartening to the customer. Plz don't go for it my friends.

Hi!
order #[protected] is NOT Delivered up 14.30 hours IST on 7th April, 2017. The email at 11.53 hours of the 7th says order delivered. The order was placed on 3rd April and by the Company has sent an email to the registered email id that the same was delivered on 7th April around 11.50 am. However the package was undelivered.

I bought a product(Yepme Women's Blue & Pink Tops YPMTOPS0667_M) form amazon website, but instead of this they sent me another product(Yepme Women's Blue & Pink Poly Cotton Tops - YPMTOPS0666-$P), now when I wanted to just replace the item but they are not providing me such option of replacing, they are giving me option of return only, and for return purpose they don't sent anyone for pickup, they are saying to me that I have to self manage for returning their product by courier or etc, since I am not living in my own city, I live in another city in hostel how can I manage this, then why I am buying online products, I talked to their representative but he didn't respond well and doesn't give any perfect solution regarding my issue, he said it's not their issue, if it's not their issue then how and where should I contact. please do the needful.

I ordered a mobile samsung galaxy j2 on 25 march but it is undelivered till now and they are saying to cancel the order but my arguement is that why i cancel my order 13-14 days of ordering so i want the mobile at the price at which i was ordered and i have all images regarding bills and other recordings regarding all my conversation with amazon as proof

I have not rejected the order. The deliver boy had put in rejected mode. I have call recording.

I have been charged with Rs.735/- on 04-MARCH-2017 (directly debited from the credit card details saved with the amazon account) towards amazon prime membership though I never opted to have membership.

One month free trail of amazon prime membership was offered to me as compensation from amazon customer care, when I raised a complaint regarding delay in delivery and wrong updation of delivery status as delivered though i didn't receive it.

Sir,
My SBI bank account debited for Rs.80, 997 with transaction ref. noIGABBZXIQ8.
I paid against all together to purchase iPhone 7 plus with extended warranty and insurance Order #[protected] and Order #[protected] and Order #[protected].
There is no response from Amazon.
There is no customer care phone numbers on this website. how can I get my orders or my money back from AMAZON India.

I got amazon data cable in lightning deal its not working now previously they said they are going to replace if there is problem now they deny for replacement and they say to get refund amount which u got in lightning deal now who is going to pay extra amount and buy there is total injustice and they totally denay for call transfer to assistent managaer or manager worst service even thought of moving to consumer court for amazon fraud case

I placed a order of samsung j2 4g on march 26 with full online payment. till then i dnt received any updates about my product . it shows it will delieverd on 5th april 2017. but nothing received.even amazon customer care dsnt response any product.

It's regarding the order #[protected]A mivi micro usb cable) which was supposed to be delivered to me by 28th of march. I have faced same pathetic service from amazon before for several other orders such as #[protected] as i have several accounts on amazon. And every time there is this same pattern "the package is delivered by india post" and they never bother to call me. All they do is return the package to the seller. Shopping from amazon has wasted my time and my money. Amazon never values your time. Compensation for wasting my time is out of question. But at least return my money. Money paid through debit and gift card. Package not delivered yet. Just return my money and will never shop from amazon again.

I had ordered prestige 1.0 veg cutter on 31 march 2017. Expected date of
delivery was 6th Apr 2017. All of sudden on 4th Apr 2017 around 5pm some delivery boy delivered parcel to my neighbour house and there was no communication about that. Within 10 mins we were back to home and my neighbour gave me parcel. Parcel was weighing very light and I opened with doubt, and shockingly there were only air filled plastic bags inside the box. It had a bill of the item also attached to the box.
When contacted to customer care very casually they said sorry and initiated refund which takes some more days and we have to keep tracking that also. Is this the way Amazon is working? My effort is getting wasted and moreover I am totally unhappy with all this.

I purchased the 3 month subscription and I received an email with the product code but when I tried to redeem the service I was being shown a message that the code I entered is invalid. The money from my account has already been deducted. Please send me another email with the card.
This is a very depressing situation I hope to have my subscription pack activated or refund my money! Please send me another card

I place order to the company on 11 march 2017. order for ACTION SHOOS & Green Tea. at the time of order company shows delivery is at my place. but later company return my 'Green Tea" order with tag "delivery is not in your city". Action shoos i order for size 7, company send me size 10. that also return to the company but this 5th april 2017, i didn't get money back to my account, customer care not support earlier said send to your bank account now not answering any more.

if company unable to deliver to my order at my address than why company take my order and also accept money and not return the money after a month.

Order ID[protected]
Order detail - 1 of SHOPEE 58MM SAFTEY UV LENS FILTER FOR CANON EOS 18-55MM 55-250MM 1100D 500D 5D 450D 600D 650D 1200D 1000D 58MM ..

i have order this product in 1st week of march which was delivered to some other address. i have highlighted the same to amazon india as well as seller also. both are sharing only AWB detail .when ordered is delivered to some other adress than no need to share AWB detail.

kindly dispatch same product or refund the amount.

I am order a mobile phone samsung galaxy j7 prime &paid money that time 11900Rs through debit card.company is not supply my order.i attach my mail copy.

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Your Amazon.in order (#[protected] of "Samsung Galaxy J7 Prime..." has been dispatched!

Amazon.in
Mar 25 (11 days ago)

to me

Amazon
Your Orders | Your Account | Amazon.in
Shipping Confirmation
Order #[protected]
Hello Tapas Samanta,
We thought you'd like to know that COMPS TRADE dispatched your item(s). Your order is on the way. If you need to return an item from this shipment or manage other orders, please visit Your Orders on Amazon.in.

Arriving:
Wednesday, March 29 -
Monday, April 3

Track your package Your package was sent to:
Tapas Samanta
Dongfang Electric(i)pvt ltd
rajarhat, newtowo(beside newtown bus stand)
KOLKATA, WEST BENGAL 700156
India
Your package is being shipped by Comps Kart and the tracking number is CT60715082. Please note that a signature may be required for the delivery of the package.
Shipment Details
Samsung Galaxy J7 Prime SM-G610F (Gold, 16GB)
Sold by COMPS TRADE Rs.11, 900.00

Item Subtotal: Rs.11, 900.00
Shipping & Handling: Rs.0.00
Shipment Total: Rs.11, 900.00
Returns are easy. Visit our Returns Centre.
If you need further assistance with your order, please visit Customer Service.

We hope to see you again soon!
Amazon.in

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This email was sent from a notification-only address that cannot accept incoming email. Please do not reply to this message.

Hello sir this is regard to my refund ofrs 1336 for the hul pureit bought on amazon i had asked for a bank transfer after furnishing my bank details along with my ifsc code and details .. they had askede to furnish my exact name i did even that ... till today im going on making call to the customer care and no proper solution to the ptoblem .. i have asked them to change the mode of refund to my pay balance they are not doing that ... every time i call a customer support they tell me to furnish my bank details ... wht the hell should i provide plss return my money i. A busy doctor anf cant just keep doing this nonsense all the time... hoping to see a quick and fruitful response...immediately

Regards
Dr Jyothikala Nagaraj
Belgaum
[protected]

This is Mehul Dodiya, and this is regarding order number[protected] which was placed on 31 March 2017 and was scheduled to be delivered on 4th April 2017.

All the procedure worked fine until yesterday delivery day, Sudden I got the message yesterday morning that the product couldn't deliver and it is returned back to seller. When I called Amazon support they said its just a technical error I will get my product delivered today i.e Yesterday.

2 hours latter I again called to know the status of my product, The call was answered by the Name :- Karan. He said the product has been returned to seller as the product was noticed damaged by the courier partner. I accepted but instead of providing me replacement he suggested me to reorder my product again at the new price which is 40% higher which I can even purchase from any shop instead of buying from Amazon.

He even started shouting on me without providing any solution and disconnected my phone. Its not my mistake if the product was damaged, Its your responsibility to give me replacement as you have taken this responsibility.

Dear Amazon ! Its better you cancel your license and shutdown your company If you are not able to fulfill customers requirement, This is not the 1st time I have faced this issue with Amazon ! STOP CHEATING PEOPLE !!

I have made transaction 21 march with amazon india of 7299 so i suppose to get 7299 in my bank account in 2-4 business days but i didnt received it arn 74332747089708806950707 kindly check my refund status they have initiated on 30 march and my order id[protected] they told me check with your bank we hv sent you money as a proof we have arn.