Amazon India Complaints & Reviews

I stay in Japan.I ordered for Voltric 7 Badminton racket from Amazon india and the seller delivered Muscle power22. My friend picked it from India and gave to me In japan.When I saw the racket, I was shocked and contacted amazon india customer care.They apologized and said me they wil replace. Replace was done but agreed courier refund was not done

Sir,
My friend has ordered the iphone 7plus 128gb jet black last night.
Suddenly his ud has been blocked.
I can send u the details.
Visa ending. 0762
Name Thelma S Wilson
Cvv 995
Plz send me the details about it and plz unbolck the id as i mu friend has lost his phone he is not remember its emails password and the no. On which order no. And conformation has come is also lost.
In case of any details plz contact on [protected]
Name Akshay jain
Plz do something fast

I had purchased this phone on 17 March pre order and was delivered on 22nd March
The phone is 4gb 64gb black
I have been delivered a defective product the screen has dead pixels the whole screen is full of red, green, blue and white dots I have tried to contact Sangeetha but no response from them and the local shop at my location does not want anything to do with online orders please give me a refund or replacement as soon as it is possible

Order placed: 17 March, 2017
Order number:[protected]
Seller's Order number: RES[protected]
Order Total: 13, 490.00

Pay with Amazon complaint

My contact no is [protected]

I bought a saree from amazon (seller is dharmi dresses) in Dec 2016. After 2 days they send the same product again and my family member pay the bill by cash . Very next day I placed a return order in amazon and they gave me several pickup time. But till the date nobody came to pickup the product. Amazon sent me a cheque of rs 1099/- from Deutsch bank, Bangalore, a/c no-[protected], cheque no: 841238. I got the cheque in 15/01/17 and deposited the same in a/c no:[protected] naming udita pandit. Unfortunately a/c was closed since 08/2013. Idbi bank salt lake branch returned the cheque because of a/c closed. But amazon is demanding that cheque has cleared on 18/01/17. Several times I have send mail and talk with customer care regarding this prob and asked them, how could be a cheque cleared in a closed a/c. Idbi has given the closed a/c statement and they are clear that no amount credited in that a/ c, but amazon is not ready to pay the amount nor they are ready to produce any statement regarding this clearance..my contact no is [protected]

मैं Lyf water 10 black smartphone काorder किया था लेकिन मेरे पास जो पैकेट आया था, उसमें वह सामान नहीं था, मै उसे बिना रिसीभ किए वापस कर दिया ।मेरा 6024/_रूपये वापस किया जाए ।

Hi Team,

I had placed an order for apple Iphone 6 on 26th march and the product was suppose to be delivered on 27th march 2017 but till now I have not received my product.

I have contacted the amazon transportation services 10 times but still they it will be delivered and blah-blah.

Please deliver my product asap else I will have to cancel my order and get it from somewhere else.

I am purchased a mobile handset Redimi 4A, on 23rd Mar from Amazon.in, and i get it as properly of the deadline.But the front camera of this handset cannot work up to the mark...the pics are very hazy and blur of front cam...afor this reason i am not satisfied with this product, want to return it with money back policy...but return option cant work properly...

Please do needfull as on priority basis...

Placed order for " I ball Slide wings" tablet on 23rd March, with an assurance date of delivery by or before 29th March. Item needed for presenting to a relative on birth day on 29th March.
As per Online Status, Item reached to Jammu on 28th March, thru Amazon Transport service, but till now not delivering the item, i received an SMS on 29th & today 30th as well saying, your phone is not contactable so it wont be delivered, while as that is totally wrong, My delivery address is quite in Jamu city, and phone is always all time reachable.
The delay caused me a burdon of minimum Rs 10K apart from mental harassment. Need Justice

I was supposed to receive a delivery package from amazon. The last date by which they could deliver is 29 March. I am a housewife, so, I stay at home all day.
On 28th march evening, the delivery person tried to deliver. But at that time, I was downstairs. Hardly 1 minute away frm my home. So the delivery guy went back with the package. He could have atleast called once but he didnt. Still, am fine with it. They can deliver on 29th. I dont mind that. I stayed at home all day on 29, just so that I dont miss the package.
I dint receive the package on 29th.
Then, on 30th I receive a call from the delivery guy and he starts misbehaving with me. He starts screaming on the phone that u r never home. I politely say that am at home right now. You can deliver it today. But he just doesnt stop screaming. He says i came to your house on holi twice and u were not there. But I had no items coming on HOLI...
Anyways, he talks like as if he is doing me a big favor by delivering the package. How rude is that. Is it not his duty??? Moreover, if he had called even once on 28th, I would have been able to receiv e it. Alas, on 30th, he is shouting at me. How dare he? Its his job to deliver. And he is getting irritated with me, a housewife who stays at home all day.. God knows how rude he would be with either customers.

I have never faced this kind of an issue with anybody. Please take immediate action. Any delivery person is not allowed to misbehave with a customer. Its his duty to deliver items and he can atleast call once before coming to my house instead of abusing the customer. He has no right to misbehave and talk in this ridiculous tone.

Pls note that I had ordered for Seagate 1 TB Hard Drive for Lenovo Laptop from Amazon for which I had swiped my debit card 4 times (thrice on 2nd March & once on 5th March), out of which 3 times the transaction was cancelled. I had been delivered the item on 10th Mar’2017 and for 2 cancelled transactions of Rs. 4750/- & Rs. 4559/- the refund has been credited in my Bank a/c but still 1 amount of Rs. 4559/- is pending for REFUND. Pls arrange to get the same immediately processed.

Transaction details :-
Txn Date Txn no. Amount
1) 2/3/[protected] Rs. 4750/- (Refund Processed)
2) 2/3/[protected] Rs. 4559/- (Refund Processed)
3) 2/3/[protected] Rs. 4559/- (Refund not received)
4) 5/3/[protected] Rs. 4559/- ( Item delivered on 10/3/17)

Customer's Name - Anirudh Kamat

My Order Id:[protected] & tracking number is[protected] i had booked REMMI 4A DATED 23/03/2017 BUT NOT RECEIVED YET & YESTERDAY I HAD MANY CALL TO YOUR CUTOMER CARE SERVICE BUT NOT RESPONSE FROM YOUR EXCUTIVE / MANY MAIL TO customer.[protected]@delhivery.com yesterday & today morning but not get reply to my mail . please look the matter & resolve .
my contact no. is [protected]

I have purchased Havelles Fan from amazon few days ago and then I request them to return pick up of fan three days ago till now nobody is coming to collect the fan daily I am calling customer care but no response at all everyday I am getting messages from Courire Service fist that changed of timing and after sometimes address is not locating ur pick up cannot be done pls amazon
when I call him courier person he not pick up my call then after some time switch off the phone

Hi Team, I am writing into you for a resolution as speaking to customer care people 6 times in months span hasn't helped. And it's quite unfortunate that there's been no action taken. I must say Amazon.in has really poor service. I had ordered a product online on 7th Feb I.e. Makeup Revolution Eyeshadow pallete, wherein the estimate delivery date was 17th Feb'17 which didn't get delivered in 10 days span. Henceforth I had requested order to be cancelled on 19th Feb. I have spoken to customer care multiple times for cancellation of order and refund to be initiated which hasn't been done yet. To my surprise In my last 2 conversation with customer service they had mentioned that the product hasn't reached the warehouse and till the time it doesn't come back refund cannot be initiated. Do I understand Amazon team is paralysed and is unable to take an action against the seller. I am struggling since 19th Feb and there's been no action, follow up and update. I would want this to be resolved and closed else I'll have to take drastic actions. Order Number : #[protected].

Item: Sound Boss GALAXY. HI-FI MINI BLASTER Portable Bluetooth Home theater music system Speaker
Order placed on : 1st March 2017
Order#[protected]
Item cost: 7500/-
Payment done by : COD
Return requested on 6th March
Reason for return: Remote control not working. (With new battery) Handles not fixed. (Need alley key) Sound quality poor (can't control bass treble) Packing was poor ( thermocol dumped) No company package

Pickup completed on : 17th March (after 2 followups)

Until today (29th March) no information from Amazon or seller, no refund initiated.

It seems Amazon has tie up with fraud sellers (Sound boss) : and they entertaining this..!

I place a order in amazon on 25th mar'17. It suppose to receive on 27th march'17. Still i didn't get my product. I contacted amazon customer support. I didn't get clear picture about the product delivery.

I didn't face any issue like this from any online vendor. These people's are not worth for dealing the customer. Also they could not allow to speak.

I post on 28 mar'17.

I have placed an order ORDER #[protected] with Amazon and by mistake I have put wrong CVV information, though my order processed successfully and my card was debited. To check intentionally I tested this out and found that irrespective of CVV entered, Amazon processes order.
Other order details done with wrong CVV -ORDER #[protected], ORDER #[protected].

I doubt amazon saving my secure financial information which can breach security contract consumer having with amazon.

Amazon charged for the battery 1599 Rs but on the box it is written 999 Rs they are not returning my money my mobile no is [protected] and email is [protected]@rediffmail.com . Delivered on 15 th March 2017. Product was sold by G.K.S computers. They have told that it is original Lenovo Y510 charger but it is not

Order #[protected]
Shipment Details
2x SanDisk Ultra CZ48 64GB USB 3.0 Pen Drive (Black)
Sold by Cloudtail India Private Limited Rs.3, 186.00
date[protected]
Item Subtotal: Rs.3, 186.00
Shipping & Handling: Rs.40.00
FREE Delivery: -Rs.40.00
Shipment Total: Rs.3, 186.00

The printed cost on the product is Rs1490 whereas i have been charged @ Rs1593.
In fact the sale price is expected to be much lesser than the MRP printed on the product. I need the explanation of such deliberate loot. I should be reimbursed/compensated with the extra amount charged by the company, excluding the applicable discounts.
Otherwise I have an open option to take shelter of the consumer court for such illegal pricing.

I had order a xiaomi redmi 4A last week for limited sale offer and all my transaction are done well and the also reach near by my area, but the product was not delivered to me or no one had mad a phone call regarding this product, and on 27/03/2017 morning i had a message that my product will be delivered tomorrow but on that night u had send me a Message that my money is going to get refunded, the product that i ordered is only weekly sale phone and i also ordered a pouch and tempered glass of that product i need my product back why this poor approaches from amazon, when my product reach nearby my area at least you must had call i also willing to come there and pickup, but there is nothing done like that also, not perfect tracking details also had given by you all, perfectly disappointed i need my product back, my address was also right

I order redmi 4a at at 23-Mar-2017 from amazon. The product delivery date is 27-Mar-2017.

On 2-Mar-2017 Saturday I got the message from amazon ”Arriving early: Redmi 4A (Grey, 16GB) will be delivered by amzAgent ([protected]).

week off on 4th Saturday I was at my home due to this message I go to office and wait entire day to receive the products, but end of the day the status updated that delivery attempted (An attempt was made to deliver your package on 25, March. The carrier will attempt to deliver on the next working day. )

There is no one come at office to deliver the product, in my office we have CCTV camera with recording I have a proof, so 1st they are lie. 2nd I have recording from amazon customer care they are actually play with there script. (Sir I can understand your problem will you please wait, actually there are no solutions).

Even today (27-Mar-2017) I connect with amazon customer care they are doing same thing and now they said please wait till 29-Mar-2017.

Seriously are you kidding with me. I pay for the product I wait for your standard delivery time, then why should I wait for a stupid guy.
This is not the first time I have face with amazon.

even i told the custom executive that i will go to consumer he said okay sir no problem you have to wait 29-Mar-2017

Hats off your wrong commitments.

let me know if you have solutions.
+[protected]
Zubair Pateljiwala