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Amazon India Complaints & Reviews

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Last updated Apr 23, 2024
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Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy
Hyderabad
Hyderabad District
Andhra Pradesh
India
500032

Amazon India reviews & complaints page 769

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S
Sachin Varun
from Delhi, Delhi
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Complaint about defective product

Address:Bangalore, Karnataka, 560055
Website:www.amazon.in

Dear sir/ madam,
I am writing to inform you about the faulty mobile phone that I have purchased from amazon.in, order id[protected]) toatal of 14000 rs.

On the 21 of jan 2017, I bought a brand new colpad cool1 dual smartphone. However, upon two days o[censored]sing it, i noticed that the backlit led og one of the navigation buttons lit more. for proof i have attach the two images.I contacted both amazon and smartphone...
+3 photos
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J
joshi Jo
from Warangal, Telangana
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Fooling customers,cash back denied

Address:560033
Website:www.amazon.in

Ordered Samsung galaxy S7 edge(Order ID:[protected] on[protected], amount paid through HDFC credit card. After placing the order, mobile is delivered properly. However i got a mail from Amazon on[protected] that my order with amazon is eligible for cash back of15% because of the promotional offer at the time of sale when paid through HDFC credi card. Later i contacted amazon through e mail that the cash back of 1500/-(as promised...
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U
upasana Ekka
from Imphal, Manipur
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Refund transaction

Address:Ranchi, Jharkhand, 834005
Website:Amazon

Amezon ki tarf se 10/[protected] Rs. Ka Amount refund Marne ki bat kahi gyi. Sath hi mujhe refund transaction code diya gya Jo is prakar hai[protected].

Ye amount ab take mere account me credit nahi hua. Bank customer care ko charge dispute Marne ko kaha lekin amount 27/01/2017 take amount nayi aaya. Mai united bank of india ka a/c holder hu. [protected]@gmail.com....
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S
Suraj Amin
from Hyderabad, Telangana
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Product Delivery not received and status updated as delivered

Address:500032
Website:www.amazon.in

My Order number is[protected] under amazon for purchase of Washing Machine and Refrigerator through Credit Card.
Order Date: 22/01/2017
Order Status provided as Delivered: 25/01/2017

I have placed the aforesaid order on the above said date but the product was not delivered till date. However the status was updated as delivered on the above said date.

I spoke to Amazon Customer Support where...
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P
PrashanthiE
from Hyderabad, Telangana
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On Product there is a Product mentioned as free but didnt free product

Address:Hyderabad, Andhra Pradesh, 500082
Website:www.amazon.in/gp/aag/main?ie=UTF8&asin=&isAmazonFulfilled=1&isCBA=&marketplaceID=A21

Brought lotus body lotion there is a free product mentioned on the product but didn't receive free product...
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S
sricskumar
from Chennai, Tamil Nadu
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Sharing of confidential information with their partners

Address:603102
Website:www.amazon.in

I have an account at Amazon India and occasionally I make online purchases using my credit card. While doing it, Amazon India stores my credit card number. Yesterday (26 Jan 2017) i received an email and an SMS from Amazon.com (which is a partner of Amazon India) that US$99 has been charged on my credit card for Amazon Prime Membership annual fee. I do not have an account at Amazon.com. How could Amazon India share my credit card information...
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N
nnskumarpanday
from Hyderabad, Telangana
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Product is not good.

Address:533001
Website:[email protected]

I booked Good Luck UV protected square men sunglasses(M294/58/Black lens)through Amazon India with oder No.(#[protected]. And it is received from amazon agent no.[protected] with Rs.289/-. So, the above product is not well and not suitable to me. I request you to sent this item to your amazon. refund my amount at an early date. Thankq...
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C
Colaa
from Delhi, Delhi
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Sells Duplicate Product

Address:560055
Website:www.amazon.in

I have purchased a Nivea lip balm some days ago from amazon. I received it and started using it. I realised that instead of healing my lips it is damaging my lips. I got red rash around my lips.Then I checked the original item in Nivea's website and found that it is duplicate. I have heard before that Amazon sells duplicate products and this time I realised it. I complained and didn't get satisfactory answer. They are taking me lightly. My...
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Address:11058
Website:Www.amazon.in

This is an email I sent to Amazon. All the details have been accurately described herein.

Comments:This is with reference to ORDER #[protected] placed on January 21st, 2017. I placed the order during the Great Indian Sale and paid using Amazon Pay balance. I also have a trial prime membership subscription.

Today, after 4 days my order has still not been shipped. It was supposed to be delivered by 23rd...
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S
Sumit Bhawsar
from Pune, Maharashtra
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Pathetic Behavior from Courier Service

Hi,

I ordered a "Egate P531 LED Projector" in Pune.

Since last three days I am getting a message "Out for Delivery". But the product neither got delivered nor I got any call from courier boy.

I have postponed my other work to pickup the product... But seems the company thinks we are fool..

The Problem is they book our time and then it says we can not deliver it and the false status...
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S
Suraj@23
from Gorakhpur, Uttar Pradesh
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Very Poor Service for the delivery of product

Address:133207
Website:[email protected]

Dear Amazon Team,
Greetings of the day...!!!

I Suraj kumar have ordered a mobile phone with Order No. #[protected] on 17th January, 2017 .
The estimated date of delivery was 23rd January, 2017 but due to non availability of me on this date i talked with customer care representatives to confirm that can i get my order before the estimated date because my order has been reached very nearest location of...
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Address:Bangalore, Karnataka
Website:www.amazon.in

Hi, I have ordered few items in amazon india through mastercard and my account got locked and my all order (around Rs.1.4 Lakh are on hold which i really need to deliver fast) due to some address verification issue. Then i got email from amazon india then send us Fax with bank statement. I tried to FAX it several times their FAX services not working FAX NO :[protected]. I tried to send email but [protected]@amazon.in is even not...
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R
Raghavsanjeevrana
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Counterfeit socks

Address:New Delhi, Delhi, 110018
Website:www.amazon.in , www.renfroindia.com , www.reebok.com

Dear Sir/Madam,
I received duplicate socks on the name of REEBOK from amazon.in.
For your ready reference, details of bill mentioned below and photographs already attached.

- DATE OF INCIDENT
From www.amazon.in
Order Details
Order #[protected]
Placed on Wednesday, December 21, 2016
2 x Reebok Flat Knit Crew Mens Socks - Pack of 3 (Grey Mel/White/Black and China red)...
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P
pallabbhattacharje
from Bankura, West Bengal
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Non refund of failed transaction

On 24.01.17 I had ordered a saree for Rs 379/- via my VISA debit card but they informed me later that there was a transaction problem and hence my order was cancelled.My bank account has been debited with Rs. 379/- but till date the money has not been credited back.What shall I do?I have an account with State Bank of India, Tezpur, Assam and Rs379/- should be returned to my account forthwith. aahePallab Bhattacharjee
Tezpur, Assam...
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A
anuragkrsingh007
from Moirang, Manipur
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake promise on product

Address:411057
Website:www.amazon.in

I have ordered a prestige omega set from my amazon id i.e [protected]@gmail.com on 20th January @ 1599 but seller cancel the order after 5 days without any reason. I have word with amazon customer care they have suggested me for re-order @ 2650 this is unprofessional and casual behavior of amazon i need same product @ 1599...
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A
addi.pl
from Naini Tal, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I purchased a Blackberry 9720 mobile from Amazon and it was defective. So I returned that, bt Amazon didn't refund my money.

Website:www.amazon.in

I purchased a Blackberry 9720 mobile phone of 8500 rs. from Amazon by using my SBI. debit card at 18.12.2016. But after opening the box when I went to use the phone I saw the phone has a problem. So I contacted Amazon and told them abut the problem. After hearing that they told me to return the product and they will refund my money after receiving the phone.
Hearing there commitment at 02.01.2017 I returned my product by Blue Dart...
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S
SureshDewan
from Ingraj Bazar, West Bengal
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Money not refunded yet

Address:East Sikkim, Sikkim, 737101
Website:www.amazon.in

I had ordered a phone (VIVO UNIMAX) on the 13th October, 2016 and celled the order a few days later. I had made the payment from my debit card. It's already been 3 months but I still haven't received back my money. I have called the customer care many a times already but still it's of no use....
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S
Sanjeev369
from Ahmedabad, Gujarat
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Expired Product Delivered ORDER # 405-9581252-0024331

Address:380007
Website:www.amazon.in

I Placed a Order with ORDER ID #[protected] on 19 January 2017 but product us expired. I call the Amazon customer care.
Commit To Refund The Amount.
But Question Why Sell Expired Product....
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J
Janki govani
from Ahmedabad, Gujarat
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Payment is done by net banking but order is not confirmed

Address:Rajkot, Gujarat
Website:www.amazon.in

I have ordered canon 1200D camera yesterday and payment was done by net banking option of rs 23922 and 77rs from Amazon gift.
Amount was debited from my bank account but I have received a mail from Amazon says payment is to be revised.
Now what should be done
Please take a note of it and proceed to the request.
Waiting for positive and quick order...
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P
pan0581
from Delhi, Delhi
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Delivered wrong product & not replace

Address:Mumbai City, Maharashtra, 400014
Website:amazon

I booked one sandal - item no. 8644852 from amazon. For the same i have received different delivery. Now they are not ready to replaced & refund the cash to mine account.

Kindly look into the this matter.

awaiting your affirmative action.

Thanking You,
Pankaj Shinde...
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