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Amazon India Complaints & Reviews

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Last updated Apr 29, 2024
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Andhra Pradesh
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500032

Amazon India reviews & complaints page 772

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A
Aniruddh4u
from Mandsaur, Madhya Pradesh
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Fraudulent cancellation of 2 consecutive orders

Address:Ujjain, Madhya Pradesh, 456001
Website:Amazon

Wrongly cancellation of order
Amazon have cancelled 2 orders consecutively after taking the price from us
Great fraud on behalf of Amazon repetitively that too by its famous seller cloudtail
I have the phone recording of Kiran the customer care executive who disconnected the call ..
Want to punish them this time
1. Order #[protected]
Placed on Thursday, January 5, 2017
Bergmann Hurricane...
+1 photos
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seshadri k.c. seshadri k.c.
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Kazam Thunder 2.5.0 Big mobile Service centre in Chennai

Address:600073

[Wileyfox] Re: I bought one kazam thunder 2.5.0 big thro Amazon f...
Inbox
x

Thomas (Support) via zendesk.com
Jan 17 (3 days ago)

to me
##- Please type your reply above this line -##
Your request (#21481) has been updated. To add additional comments, reply to this email or click the link below:

Thomas
Thomas (Wileyfox)
17 Jan, 09:51 GMT
br...
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D
Deepak Razz
from Agartala, Tripura
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Refund not initiate

Address:812001

Sir i had order a product from Amazon and return it to Amazon back after receiving damaged and demand for refund but till now not come in account my name:DEEPAK RAZZ
email:[protected]@gmail.com
Mob no. [protected]
So plss take action on Amazon and file a claim.
And also bank doesnot help me and not going call to UCO BANK so plss you help me sir....
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U
umakantt
from Bhopal, Madhya Pradesh
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Regarding product delivery not on actual time

Address:Bhopal, Madhya Pradesh, 462022
Website:amazon.in

I purchased mobile phone on 01 jan 2017 samsung guru music 2 order id Order #[protected] there estimated delivery date was between12 jan to 19 jan 2017
but untill they didnot deliver actually product was 70km far location from my delivery location on 09 jan 2016 after that date i called them 5-6 time to amazon customer care they always says it will be deliver today. same reply every time from them but untill they didnot deliver...
+2 photos
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M
musarratara
from Mumbai, Maharashtra
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Delivered wrong item

Address:Mumbai City, Maharashtra, 400028
Website:amazon

I have ordered Nivea for Men Dry Impact Solid Stick Deodorant 40ml.., Thailand
Nivea.(Order #[protected]. toady i have got the parcel written my details and product detail i have paid 574 Rs but when i opened so it was wrong item which i hv not ordered i have spoken the amazon customer care but they are not giving appropriate response. the name of the customer agent was Bindu. please return my amount which i have paid for...
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B
BhagyaL2017
from Delhi, Delhi
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Cheating on Referral Bonus

Address:500032
Website:www.amazon.in

Order Id:[protected]
The product is good and I am happy with the quality of the product. But I never imagined company like Amazon will ever cheat customers!
This is my first purchase from amazon...my cousin referred me. Amazon cheated me by not giving refer bonus of mere Rs.100. This is not a matter of Rs.100...but false promises by Amazon.
I have decided not to buy from Amazon again...Although product quality...
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S
samridhibhardwaj
from Doiwala, Uttarakhand
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No return and refund takes place

Website:amazon.in

I returned a product on 30th dec 2016 but i didnt receive any msg of return and also no one came to receive it...
The product details are given below:-
Order no.- 408-[protected]
Name - gabi women's grey sweatshirt combo.
SKU- SLEEPPANDAWOMENL
ASIN-B01MXRP2Y8
Listing ID-1128QTVPEU2
Order item ID - [protected]

Wait for your response as soon as possible.

Regardsbr...
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sarvan58
from Suratgarh, Rajasthan
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Zebra shoes via order 407-0885247-8181162.

Address:147002

I ordered Zebra Shoes at Amazon.in and received them on 13 January. However, when I tried the shoes I found them too loose and requested Amazon to take them back. The return was approved by Amazon and the pick-up was scheduled for Jan 14. But to date (Jan 20) no one has come to collect the item. I am a regular amazon customer and am greatly disappointed to be faced with such indifference on the part of Amazon to my problem and needs. I request...
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T
toshisharma
from Delhi, Delhi
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Complaint regarding rajesh kumar of amazon complaint

Address:Ghaziabad, Uttar Pradesh, 201001
Website:http??www.amazon.in

To
The Amazon
Dear sir,
Io for your intimation that I am your regular customer and during this month I hace ordered sao many order .some of them were replace for some were return like sandal. A ugent sanddl (dobhai synthetic hatoda flexible sandal was ordered through my debit cum visa card. For size 37 Eu .today I
I received the parcel and on the parcel size 37 was mentioned but when I opened the parcel it...
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R
rocksford
from Bengaluru, Karnataka
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Cust care threatening on cancelling order

Address:Bangalore, Karnataka, 56010p
Website:Www.amazon.in

Hi

I would like to bring to your notice on the poor service and response i received from your customer care.

I called this evening and spoke to 3 agents who kept saying they are the superiors and i cannot speak to higher then them. Unfortunately all 3 of them disconnected my call while the conversation was going on. One of the person Prajwal threatened me by saying that he will cancel the shipment.
br...
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S
Shab Shaikh
from Mumbai, Maharashtra
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Product return in next day of delivery but didn't get any refund till now.

Address:Mumbai City, Maharashtra, 400051
Website:Www.amazon.in

Product return in next day of delivery but didn't get any refund till now.the worst service I have ever faced I return my product on 4 may w016 at 11am when I called next day on toll free number they said they will do refund within 7 working days but still I have not received any refund and I don't have so much time to check all this small small things just now I got the product return receipts and saw that amount is not credited yet I am...
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S
Shubhanshu Bisht
from Shikohabad, Uttar Pradesh
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Non reciept of REFUND

Address:110029
Website:www.amazon.in

I purchased Sony KENT WATER PURIFIER (ORDER NO.[protected]from amazon on 24/12/2016 and done full payment by debit card but CANCELLED THE ORDER JUST AFTER 1 HOUR and now amazon is saying that refund has been send to bank. So contact customer service and file charge dispute they had given me a no. Refund reference no[protected]
But customer service is saying they can file nothing like charge dispute and can only check if...
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P
piyushkapoor
from Kolkata, West Bengal
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Worst service ever recieved

Address:New Delhi, Delhi, 110018
Website:amazon.in

I bought One plus 3t From amazon I received it on 17th january and when i open the phone its not working later on i contact amazon for replacement, next day courier boy comes and checked the phone and said i cannot take it right now i will come tomorrow to pick this product and next day again a another guy came from amazon did the same thing after checking he says he is coming in another 2 hours to take this product and now its been 4 hours...
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W
waghmaren
from Delhi, Delhi
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Fraudulent "Prime" delivery subscription of Amazon India

Address:560055
Website:www.amazon.in

Amazon charges Rs. 499 to subscribe to its same day/next day delivery option named Amazon prime. if subscribed, delivery is purported to be free. I subscribed the same with great hopes. But it turned out to be a fraud. Items are delivered without any visible delivery charges but never on the same day or next day and some times delivery takes several days.

Imagine, if 10 lakh customers subscribe this prime, the money made by...
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S
Shalini Soni
from Bhopal, Madhya Pradesh
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Ordered ucb shoes returned for refund but not got refund from past 15 days

Address:Chhindwara, Madhya Pradesh, 480001
Website:Amazon.in

I had ordered ucb shoes from Amazon and also returned it for refund. They said refund will reflect in your account till 12th January but I didn't get. Again when I registered complaint they gave me my transaction ref. No. From my mini statement from the order date And said that you need to contact your bank. I'm continuously asking them for there UTR no. /transaction ref. No. Through which they have processed refund but till now not got any...
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Basireddy Ashok
from Hyderabad, Telangana
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Refund issue return issue

Address:516001

Hello waste amazon first clear pending issues, from DECEMBER 30 TH a2z claim pending dont cheat your time ie over tomorrow after noon iam booking case on amazon in consumer court, Order[protected]hello i purchased on amazon i paid to amazon on amazon website so amazon is total responsible for my amount that is 48500+1900=50400/-but why refunding 38679/- i will approach court there decide who will pay amazon or seller there decide...
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Y
Yatin1119
from Noida, Uttar Pradesh
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Faulty Iphone Device

Address:New Delhi, Delhi, 110092
Website:Amazon.in

Oder ID # Order#[protected]
I Have Received a handset ( Iphone 5s ) of Rs.19499/- on 18-Jan-2017. (Today only). Fist i booted up the device in order to check the basic functionality. After checking the calling facility i noticed that the phone is making very disturbing noise during vibration and a rattle noise coming from inside the Phone. The second was the technical issue in which mobile free space is very low which is not...
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I
imyash
from Dehra Dun, Uttarakhand
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Amazon didn't delivered my product

Address:Moradabad, Uttar Pradesh, 244001
Website:amazon.in

I had place an order on 9 jan 2017 .its delivery date 17 to 18 jan but amazon cancel my order on 14 jan 2017 in mid night, and i placed order again in mid night and in morning i called customer care of amazon and complain of my order .and i said to amazon customer care representative plz delivered my product to 17 to 18 jan and they make a complaint and convince me your order will be delivered on 17 to 18 jan .but today 18 jan i didn't get...
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S
SMIT MALHI
from Delhi, Delhi
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FAULTY SAMSUNG TV: Amazon.in Order # 404-0018814-0934773

Address:New Delhi, Delhi, 110048

Dear Sir,

This is a complaint against AMAZON INDIA and particularly their Customer Care Services (which is very superficial and robotic in response)

The Amazon India Customer care has not been able to provide any solution or action way forward for a Faulty Samsung TV procured from Amazon. We understand that we had missed on the 7 Day return period. But we have been requesting customer care to take it up with...
+6 photos
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G
Gaurav2ks7
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Disloyal Service

Address:110053
Website:www.amazon.in

This is a written complaint for the poor service received from Amazon India on Jan 17-18. On 17 the delivery person from Amazon called saying that the order will be delivered the next day as their is traffic and he said that he will not come because of this traffic. I called Amazon 3 times about this order. Amazon India's customer service is awful. I was continuously interrupted, and told that I would receive no credit for their fault and...
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