Amazon India Complaints & Reviews

I bought the product - Philips HL1632 500-Watt 3 Jar Juicer Mixer Grinder with Fruit Filter on 22 feb 17 with order no.#[protected]

The product is up to the mark and good in service except for two things that i faced difficulty in mantling and dismantling the cutter as i have to rotate it too much. Also it doesn't extacts the juice completely as the waste of fruits is highly wet which i don't liked.Hope you could help me out of the problem.

I bought ladies dress and paid payment with my debit card Rs1428. And it was very poor quality. I returned this product. After one week amazon did not refund me my amount. Then i complained for my amount. And again and again 6 times. They told we already refunded you. You have to send your bank transaction statement to us.and i did it. After they said You need complain to your bank. They did not cradit amount which we had provided.

I ordered for i phone 7 on 15th of feb and when i got the package i got different thing in it and i called to amazon customer service and the ensured me that sir we will pick that thing and give your money back.
Everyday i called them and they say sir you have to give that item back and we are arranging the pickup for that and it has been 10 days they are arranging the pick up but no one called me for pick up that thing and nobody came to my place to pick up that thing and daily i got the text that your pickup has been cancelled.
I want my money back and i have all the proofs and recordings regarding this issue and they even ensured me many time that if it will not be picked up by tomorrow we will give your money back and now also they are saying the same thing.
I want my money asap.
Or i will do it officially.

Bought this pair of sandals which are apparently small and have raised a return on the 27th feb for the same however since then no one has picked it up and the product is still lying with me !! Have raised almost 4 compalints so far but till date no one has bothered to resolve this. All i get is standard copy paste replies stating give us 24hrs and this will be resolved but in vain .

M [protected]

i received this item with another 3 dresses on 03/02/2017 at 5.47 pm with
cash payment.
and i return this items on 7/2/17 at 4.33 pm according my mobile message
and below link given by you
now i called your customer care for refund rs 869. but they says, we have
not delver this items to you.
but i have record on my phone received and return items
where is my money this is cheating.
pls do needful and let me know

Your return pick-up is scheduled for: Tuesday, Feb 7, 2017, 11:00 - 14:00 The
phone number we've given to the carrier for this pick-up is [protected]
Pickup Address
rajesh saini
shop n. 192, sector31, gurgaon
GURGAON, HARYANA - 122001
Phone: [protected]
Pickup Time:
Tuesday, Feb 7, 2017, 11:00 - 14:00
Pickup Tracking ID:
[protected]
Item DescriptionsQuantity
Dharmi Enterprises Women's Bhagalpuri Dress (DE-43_REDFree Size) 1

Dear team,

this is to inform you that, i had purchased coolpad cool 1 mobile phone(ORDER #[protected] on 22nd of Feb but now IR blaster is not working in my phone. many times i had called to amazon customer care but we did not received properly respond from amazon.
your customer executive says your complaint has been registered but did not given any complaint number & did not received any SMS/mail.

i requested many times but no response .

please looking forward to you.

Name-Mithlesh saini
mob-[protected]

Hello Amazon Service,

Yesterday, I got called from amazon support team and over conversation and SMS it was clearly mentioned that product will be taken from customer(me) at around 8 am to 11 PM slot.But till now no guy came to my doorstep.

Now when I called on Amazon Agent number he told me that he will come at around 3.15 pm to 3.30 pm.Is this the promise which amazon makes to customer.

Already Amazon Agent is late by first slot, I am not sure that he will come on 2nd slot and when it go to warehouse and when will my replaced product will reached to me back.

Seriously this is headache to me as well as my family members becoz they are not able to go out of house becoz of this false reason told by amazon that they will come on time and still agents are not available on given time.

I will make sure that from future onwards I will order any product from amazon becoz there services are not helpful for customers.

Seriously it is foolish behaviour by amazon service??????? Fooling to customer on call.

I ordered Saree on 2-oct 2016 and i amazon delivered to me wrong color Saree that's why i return Saree to again amazon seller. but i didn't get my amt of rs 447 from amazon on till date 03.03.32.
so i am very disappointed with amazon service.
and i am going to send you details about amazon mailing same every time these type of refund process but not got my Rs 447 money from 02.Oct.2016 to 03.03.2017 till date.
so see amazon continuous mailing me this types
Dear Customer,

Greetings from Amazon.in

We are writing to confirm that your refund for Rs.447.00 has been processed for your Order #[protected] on 3rd Nov 2016

This refund is for the following item(s):

Item: Temptingg Fashions Women's Chiffon Saree(TF365C020_Pink)
Quantity: 1
ASIN: B015LRCPUO
Reason for refund: Customer return

Here’s the breakdown of your refund:

Item Refund: Rs.318.00
Shipping Refund: Rs.129.00

Your refund is being credited as follows:

Visa Credit Card [ending with 9860]: Rs.447.00

I It is intimated that home branch of state bank of Patiala and customer care. Of state bank of Patiala number [protected] have unable to register ‘charge dispute’ and they check all the head of bank where no stuk of Money and reference number 504475 found. The ask me to ask Amazon customer care for your refund. I am also get arrange the call with bank with your representative.

You are once again requested to help me and provide the refund amount. So I will purchase other item's. From online shopping

Ashok Garg
Customer in pain

Check my amazon account

Here My Primary Account Details Which Amazon Blocked
Fayas Hassan KT
Mail id [protected]@gmail.com
Mob [protected]
Address S/0 Ibrahim KT
Kalamthodi House, Thirurkad Post, Pin 679321, Kerala

Mt two order cancelled by seller now my money gone
Rs 949
Rs 483.54 now no refund
They said my account is invalid after debittting my money .i contacted them but no use

Sir, i have purchased 2 PC of Bluebells India 6 in 1 Peston Insect & Pest Killer cum Electric Health Care System from Amazon.in.
They sent me 2 Pcs from which 1pc is working fine and other is not working cum defective one.. i have requested amazon for pick up or refund my money for 1pc defective item, but they are not picking up the defective product and they are asking me to do the courier in my cost.. Sir, Is it my fault ?? If they don't check the item before dispatched?? is it ok for amazon that i should pay for product + Shipping Charges Ones, and then after they send me defective product i have to again pay for courier charges ?? means i should pay product amount + Shipping charges 2 times?? Sir Amazon is not giving proper service to their customer.. its to costly for someone to give product charges and 2 times shipping charges..please Amazon i request u please pick up ur difective product from my address..Thanks

I ordered 2 mobile hand(Xiomi Redmi 3S) sets on different timing on 23.02.2017 and on 25.02.2017, I cancelled 1 hand set, but as confirmed by Customer care of Amazon, both of the article were coming in single packet and now after cancellation of 1 item both were rejected. I want to submit here that When I ordered the items on different timing why they were packed in single package and if it was returned then why not any person of Amazon or courier company didt not contacted me.
As I have promised some one to give this mobile, now what face I would show him.
Please look in to the matter and do the needful.

Regards:
Ritvij Sharma
Mob [protected]
SCO 145-145, Sector 17C, Chandigarh-160017

Got defective item and worst part is that had to go to nearest post office to receive it.Didn't deliver it to home..worst experience..why do we need to buy online if we have to finally go to receive by ourself...going to uninstall amazon after this disaster experience.Want immediate return of the product..

I am rajan bhatia..my registered mobile number with amazon is[protected].i ordered iphone 5s 16gb space grey on 20jan2017 with order id[protected].but it is not delivered to me still.amazon said they delivered this order on 26jan2017 to any X HD G.i called many times to amazon fron 26nov to still.firstly they said it is our mistake then they give me refund or replacement..but nothing is recieved.i call again and again.but on 1or2feb they put my account on hold and not give me any information regarding order.still i don't recieved refund or replacement.now they clearly said they could not give refund or replacement..

Dear sir,

i place order for ifb washing machine on amazon dt.30/01/2017 and i made payment by my amazon pay balance but some how my order was cancelled and i call on amazon call center and i

get back refund on 01/02/2017

again i order the same item on 01/02/2017 and again i made payment by my amazon pay balance and again my order was cancelled on 02/02/2017 and i got message due to

payment method revise require your order was cancelled.

from 02/02/2017 i m every day calling on your call center for my refund but till i m not getting my refund from last 1month i m continue following but every time amazon customer care representative telling me that you will get your refund with in 24 to 48 hours

i want to place order for same item but how i can order if i m not getting my refund

i also ask for my account statement do. 1/01/2017 to till date but they didn't provide me. I have some doubts about my balance

pl. do need full in this matter and pl. feel free to call me any time or mail me

regards

anal patel
[protected]
Email Id: [protected]@gmail.com

3 days have passed nothing has been done regarding my complain. Mr santosh kumar talk to me but he has not yet replaced my tablet. I have ordered a children cabin bag of dorereman but I have not yet received instead I am getting parcels of which I have not given orders so I have to return them back

Hi
I'm Kalyan from Kakinada, perraju peta.
I want to bring to your media notice that,
On 24th Feb, I have ordered Oppo phone on Amazon. Order number[protected].
Today on 28th Feb. I got the delivery where in my Aunt Ganga picked up the shipment in my absence. When i came back home and opened the phone box, I'm surprised to sea a stone in Oppo phone box. I have complained in Amazon customer care and waiting for refund.
If possible, please highlight the issue. I've attached images for reference.
Thanks
Kalyan - [protected]

This is Regarding CELL KEEPER MOBILE CHARGING STAND WALL HOLDER HANGER L01...This order was placed 12 days back but despite of that it has not been delivered yet ... I called customer care twice ad everytime they are telling me to wait for another 24 hrs ... today an amazing thing happened one of the delivery boy called me and told me that your address is beyond delivery area .. I was surprised as since last couple of years I am getting delivery on the same address ... moreover that guy told me to collect it from a place which is 35km away from my address ... when I declined he told me to order from any other portal like flipkart, snapdeal ... I have already paid for this order ... Is this kind of services that we Indians are expecting from Amazon???

Order no[protected]
payment has made successfully but item not booked please check status

Hello Team,

this is in reference to Amazon order[protected], which i placed on 27th Feb'17. And under amazon prime service it was updated to me that product will get delivered by 28th Feb 2017 by 8:00pm.
but no once called me up or neither came to deliver the product.
Also i called amazon customer service 3 times in a span of 3 hours and everytime they told me, it will get delivered in next half an hour. and they kept me awake till11:00pm to wait for product to get delivered. and now its 1st march and no one bothered to deliver the Product.Even i had words with Ms Suprita(cutomer service Amazon, onfloor supervisor) but she was not able to share any update.
Kindly please raise a concern and file complaint against them as i was being harassed by Amazon till midnight and even then i was not been provided by product and money has already been paid for the product.