Amazon India Complaints & Reviews

I had purchased JBL GO Bluetooth speaker on 06-01-17, with one year warranty. Now its not working. Kindly help and provide details of service centre where it could be repaired under warranty. After 10 days of purchase, the speaker had stopped connecting to Bluetooth and work. We tried to contact Amazon but noone is providing the after sale support. Please provide the details of service centres else arrange for return of product...

Dear Sir,

We are purchase mobile phicomm energy e653 Rs 3828/- on dated 18.01.2017 we have already return the material on date 23.01.2017, but they not gave any response to me and not my refund amount of Rs 3828/- in my bank account.so i know sir, please when ever my problem is sovled and refund money in my .

parmod khanna
[protected], [protected]...

I've given online order to give a surprise to a friend, and i have paid in online at the time of ordering, but at the time of delivery, the agent collected the amount from my friend ( He did not no weather i paid or not, because it is a surprise gift). i was fooled in front of my friends because of the agents mistake. I want to file defamation suit of Rs 10 lakhs against amazon regarding this....

Hi there,
I am here by to ask you that I recently asked amazon to return and refund my order by calling tge Amazon helpline. And then they, arranged the date and time for pickup and also they asked me for how to refund my money, I then said 'by Amazon pay wallet' (So that I can buy something). And then everything was arranged. And the next day on 23rd January, 2017 the courier man came and gave me a silip that has tracking id and...

I had ordered a Nubia Z11 phone which was supposed to be delivered to me by 23rd Jan. I did receive an sms with courier boys details ([protected]) but he was not receiving my call i called the customer service[protected] where in an executive (Chaitra) received my call i told her that im trying to reach the courier boy but he is not receiving my call, then i spoke to her supervisor (Salim) he said that he spoke to the delivery boy and...

Hello amazon,
After seeing amazon great indian sale offer!!! Thought of booking few items and avail the discount, but experienced it is pathetic.
It took so long to segregate pantry items and others.
To avail 15% discount i somehow managed to book 2000rs items.
Now to avail 15% cash back on sbi debit card need to book minimum of overall 5000rs.
In the mean time called customer care executive twice to...

I karan bakshi has an saving bank account number [protected], had done a purchase on 26th dec 2016 using visa debit on website www.amazon.in once the item has reached me it was broken. So i had returned the item & was expected to get refund of rs. 825.00. As per the amazon they had processed my refund by transaction number 74332747008700700500637 of amount rs. 825.00 dated 7th jan 2017. To my same visa card account from which the payment...

I ordered on amazon for my toshiba satellite laptop a battery with reference item pa3817 u-1brs on january 12, 2017 for a price of $12, 68 which has been charged to my american express credit card.
On january 21, 2017 i have received a battery which does not fit to my laptop with item pa3534u-1brs.. This is the wrong battery and does not corespond to my order. It was mailed by exx act parts solutions, inc., 4396 enterprise place suite...

I am Jayesh Mange i order vivo v5 mobile on 21st jan 2017 and it will b delivered to me on or before 23rd jan but error o curd from amazon site they not delivered on time and than i called to customer care 3-4 times but they not have proper idea about the product and said me that you will get your shipment within 24hrs, but at end of the day i checked my status online it is showing return to seller, and than i called again to customer care...

Amazon india's online prices are probably better than any other online seller. Their customer care is also probably the best and most courteous amongst any customer service in india from any service providers. Their item returns and refund process is also quite good and better than most other sellers.

But their delivery system is surely amongst the most lacking in discipline. Timewise it is prompt... Most of the time.
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I'm a student at nitt, tamil nadu. Here the amazon orders are to be collected by us at certain places. I have no problem in going to these places except that there are four delivery points for four different courier services. They tell you neither the place nor the package you are receiving. At times, i order more than two orders together.
When something is up for delivery i'm not intimated regarding what the package is. Is it cod?...

Hi team,
I am very disappointed with amazon and will never in futre will suggest to use amazon to purchage any product. The customer care executives with whom i talked was very rude and he disconnected the call when i told him that the delivery boy who came for pick up checked and matched all details and resetted my phone to default and also donot exchanged my phone. My question is if the exchange was not valid why he resseted my...

My order #[protected]. due to could not delivered on time, I Cancelled my order on 30th Dec, 2016, for the same I got the mail that "your refund has been imitated" on 2nd Jan 17, but it's been 22 days now, still i didn't get my refund of Rs.1570 in account till date...

I have called many times to customer care of amazon, about this they provided me a refund transaction number no They also provide the reference number,...

As per my order #[protected], and the terms and conditions mentioned by amazon at the time of purchase was 15% cashback if the order is done from amazon app and the cashback was promised by 20th january 2017.

On 20th january i received cashback of only 10% which is 5% less than promised by the company.

Please look into the issue and make sure that no other customer would face this king of issue.
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I ordered roti maker on amazon.in order #:[protected] on 13th january by making full payment. The shipment arrived on 20th jan. Courier guy called me at 8 p. M. I asked him to deliver product on monday as shipment is to be delivered at my office address and office is closed on sat. (21st) & sunday (22nd).

I got a mail from amazon saying product is delivered on sunday and status is updated on amazon site. I tried to...

I Cancelled my order on 15th january, 2017, for the same I got the mail that "your refund has been imitated" but it's been 8 days now, still i didn't get my refund of Rs. 1749.

I have called 5-6 times to customer care of amazon and they always says that you will get your money with in a day.

They also provide the reference number then I talked in bank but they were saying we didn't get any payment acceptance...

I am checking the product acmed facewash
http://www.amazon.in/Acmed-Pimple-Care-Face-Wash/dp/B00T91E9N0
from past 1 month i am checking the price the are charging more for the facewash actual cost is only 199 and they are charging 1586. They are cheating everyone, This should be notified and taken the measures to control it.

I have attached the snapshot of the same,...

It is shocking to see that I had ordered an iPhone 7 for my mother's birthday and as soon as the package was opened it was an iPhone 6s box containing washing soap. I had purchased it for amount of ₹54, 580/- on 20th January 2017 in the Amazon sale. Will the concerned authorities look into this and get me the relief. I am down emotionally as well as financially....

Dear sir, with due respect that Philips body grommer replaced not done pickup due to I want to saving trimmer because I am ordering wrong product and I am sorry to say that I ordering quickly approaching due net link problem but not done pickup and return replacement but why not possible to your Amazon com customer care services because I am applying before your return replacement 10days policy and thanks your Buddhadev chakraborty....

All,

I ordered for Moto G Plus, 4th Gen (Black, 32 GB) - Android 7.0 Nougat on 11th January, 2017 with proposed date of delivery between 14th January- 17th January.

14th January (Saturday):
I had received a message on 14th Jan that the product would be delivered to me today(i.e. 14th Jan) at around 11 am( this message did not contain the agent’s contact details), however, at 7.30 pm on the same day...