Amazon India Complaints & Reviews

I had subscribed prime. It is repeatedly happening that, items are not delivered in promised time. It has happened again with my latest order. Product was to be delivered on 11th Jan. But on 12th Jan a fraudulent sms was received saying recipient was not available. Now fellows gave the same old robotic answer, we are sorry we will deliver on 13th Jan. Then why prime? and why the ransom is charged? in advance? in the name prime. Stop this...

Order date 27-dec-2016 order#[protected] not delivery and order date same order#[protected] not delivery this order courior company is not intrested deliverd by my house my paymant olredy paid in my bank account and my order date 27-dec-16 order#[protected] this itm is return date 31-dec-16 tracking#[protected] is not my payment in my account...

Hi,

I am Raj Kumar, yesterday (06.01.2017) I got a call from mobile no. [protected], he told me the I am calling from SBI bank, and he demanded to share the bank ATM pin details card number and Aadhar card number, even he takes my personal details and he threats to me if I don’t share the same my Debit Card will be block, then I given all the details to him and he done the fraud with me, therefore I need your help,
br...

Despite my successful order and payment ORDER #[protected] cancelled. Further, Amazon also intimated that the article will be delivered between 28/12/2016 to 03/01/2016. Cancellation of order by Amazon without taking consent or prior approval of customer is a offense of e-marketing. consent or prior permission. Hence, I want to take compensation from Amazon...

I ordered a Lenovo Zuk 1 mobile from amazon under ORDER #[protected]

I ordered on 06/01/17 for the next day delivery, phone was delivered on time however when i started using it (ie when downloading apps) it started over heating

When complained to Amazon customer care i do not get proper response

I called on 11/01/2017 and said i wanted to talk to a manger and was put across to Chanpreet...

I had booked a shoe from Amazon global store with order no.[protected]
The order is arrived to Punjab aramex on 5th January but till now I haven't received it n everyday I call customer care for delivery but no action has been taken from anywhere.every day my complaint is registered n everyday it's escalated that's all fake from your side....

I had placed an order on Amazon.in on 24th Dec 2016 from U.S. and all the items were supposed to be delivered by 2nd Jan 2017 latest. I got no items delivered before 2nd. I am calling every single day morning and evening to check the status and just wasting my time to repeat my information to have the agents track my account and repeat my concern. Two items got returned on their own and I had to replace an order and got one item delivered....

I had ordered a product from amazon and i got a wrong product from dfrnt seller and with dfrnt order id and courier . when i contacted them .firstly they spoke nicely and took the request and aftr sometimes i got the call and he was saying tht we didnt send u tht product, the product which u had ordered is still on its way and they are blaming me only tht i had order the product from any other website which i didnt and tht product is available...

Even After Paying the money and deduction of the amount from Bank Account they force to make the payment again....

I have bought a mobile from Amazon E - Commerce but I received a defective product, after returning Amazon representative told my money will be refunded on my account, but not received till now also no any customer service is allowed me to connect my call from senior representative, and saying your refund will be processed within 3-5 days, but time passed approx 50 days .
My order id is[protected]
Return processed on...

Dear Sir/Madam,

I have Amazon prime membership(Guarantee delivery service). If an order is placed under this scheme product should be delivered by the very next day.

I placed an order in Amazon.in on 9th Jan 2017. Product should be delivered by 10th Jan 2017 on or before 8 pm.

Before placing the order, I have asked the Amazon support executive whether they can deliver this product by next day(10th...

Placed following orders with Amazon.in on 17th October 2016. Paid Rs. 3309/- by Citibank Credit Card. After some time for some reason I cancelled the orders and received the cancellation confirmation from Amazon by mail. They also sent me emails that they have received the cancellation request and are initiating the refund procedure as the items were not even packed at vendor's end.
Order[protected]against which I received...

I got refund from amazon india on 2nd of jan ..i have contacted to amazon india ..he replied that he already refunded INR 2474 in my account on 2nd jan.after contacted to nearest branch but than also i have not got my refund..i also submitted application to nearest branch ..i also want to inform u that i gave order for shoes on 30 th of december, on same day i have done transaction from my ATM DEBIT RUPAY CARD of INR 2474...

Respected Sir/Madam,

I have to bought an Item i.e., Redmi Note 3 32 GB Silver color phone from amazon but the transaction was not successful number of times I tried therefore somebody told to send money to amazon pay balance from my card and then you can order but i could not order after that and my hard earned money was blocked there. I have to talked their executives they told me that their is no scenario to refund the money....

The product was ordered on 20.12.16 and we received the product on 27.12.16 whereas the order was to be received on 26.12.16. But the more important thing is that we were not satisfied by the product as it was not the product we ordered. Hence we applied for a refund the product was collected the following day i.e 28.12.16. But in our account detail the refund has not yet initiated and it's been 13 days since the order was collected . We...

Refund
I placed an order in amazon with online payment on
[protected]. Initially money has been debited and the order was successfull.!! Later i got a msg saying that transaction has been failed.
Later amazon sent me a mail saying that refund process has been initiated and gave me a
"refund reference number"[protected]
Account no. - [protected]
Amount has not been credited yet.
"refund...

I ordered a Fentacia Men Coffe Brown Sandals (9, Brown) on 2 January 2017.
Product was sold by: Fentacia. I have received the product on 11 January 2017.
When received the product got empty box with waste papers inside. I had received product by post today. I request for a cash back.
please take immediate action against this.
With regards
Reji prothasis
[protected]...

I ordered adidas yaris shoe but to my utmost disappointment shoe was defective, i ordered for replacement very next day and i received the same shoe in next 2 days which was defective too.i ordered for my refund and asked tocollect the shoe back.now it s been close to 7 days and company is saying that i have returned defective product and they cannot give my money back.now when i contacted customer service they are saying they cant give me...

Product not delivered but showing as delivered on Amazon portal in my orders.
Order ID: Order#[protected]

I want product or my money back.

Product Ordered on 4 January 2017 .

But its fake and showing Package was handed directly to customer and Delivered on 10 Jan ....

Dear Sir,

This is the bad service I have ever got from Amazon being a regular customer.

When speaking to customer service person named Vignesh he said you need to wait for more 5 days and if not done then will refund you.

If that was the case where i have already waited for 10 days or more and now again5 days is rediculous.

This makes me feel that for you customer service is not...