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Amazon India Complaints & Reviews

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Last updated Mar 30, 2024
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Amazon India reviews & complaints page 777

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K
Koy
from Kolkata, West Bengal
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Amazon.in is selling fake product

Address:Bangalore, Karnataka, 560055
Website:www.amazon.in

I bought a "Lotus Ecostay Kajal" (of Rs. 260/-) from amazon. But I didn't notice that they gave me a duplicate kajal. Unknowingly I started using that. But after some time I realized..something is wrong! But didn't know what is it. I got allergy around my eyes but still couldn't find out the reason. Then I checked that item carefully and searched for the original product in internet. Only after then I came to know that it is fake one. I have...
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Address:New Delhi, Delhi, 110059
Website:amazon.in

It s been twice I have received the wrong cap from amazon India after getting returned. Its really frustrating me that I have gift my girl friend a cap and Amazon is just sending the wrong cap which is totally different from what i ordered. If amazon dont pay me back with a compensation i would definitely take it serious in future. We pay for the product but the stuf[censored] deliver completely wrong is being lethargic and easy taking....
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S
sana sultana
from Hyderabad, Telangana
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Non-receipt of refund on a returned product.

Address:500040
Website:Amazon

Order Number:[protected]
Registered email id: [protected]@gmail.com
I had ordered product with the above order number worth Rs.329 on Amazon 15/12/2016. It was delivered on 20/12/2016 and returned 21/12/2016. I haven't received the refund yet. I have called the customer care thrice in past 10 days but there had been no follow up. They have been not able to provide any reference number. They only claim that they had...
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S
shubhada vetal
from Pune, Maharashtra
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Refund related complaint

Address:411037
Website:www.amazon.com

Hello,

I did not received my refund from the amazon in the my bank account
They have given me the following reference number :-

Date 22 dec 2016
Reference number for the refund is 75260826357010769434427 for the amount of the rs.- 422/-

Date 18 dec 2016
Reference number for the refund is 75260826354010698421126 for the amount of the rs.- 110/-

Total i paid...
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D
DeepakAmazon
from Gurgaon, Haryana
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My product is not deliver from last year

Address:New Delhi, Delhi, 110070
Website:www.amazon.in

Order : moto g4 mobile phone
Latest update: wednesday, 28 dec
8:40 am package arrived at a courier facility
Delhi, delhi, in
Courier: amazon transportation services, tracking #:[protected]

It was advertised that product is on prime and will be deliver within 2-3 days.

Till this date after several follow up i dont know where is my product is....
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Ťëj Ťhãķůř
from Thanesar, Haryana
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Refund against Order no. 403-4376213-7011509

Address:Shimla, Himachal Pradesh, 171006
Website:amazon.in

Dear Sir / Ma'am,
Just to bring into your notice that I had placed an order for
"Stavix White 7inch Tablet Keypad Case" one piece of Rs. 629.00 on 28th September 2016. Payment was made through Credit card of Hdfc Bank. Due to Non availability of product Amazon cancelled this order and no intimation was given to me. I got to know about it when it was so long and I marked a mail to Amazon to know the status of my order .br...
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D
Diane Campbell
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Unauthorized credit card charge

Address:06606
Website:AmazonMarketplacepaymentsAmazon.com/BillWa

On November 8, 2016 there is a charge on my bank card for the amount of
$18.00 withdrawal please tell me why?? I have not approved any this,
I do not no why Amazon Marketplace is taking payments that i did not approve.
please correct this mistake soon as possible.. I want a refund of my money
I did not order any products from Amazon on November 8, 2016
refund the money please....
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A
arunasree
from Bengaluru, Karnataka
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Cheated by providing wrong information

Website:www.amazon.in

Sir, I have provided wrong information regarding cash back, and now I have incurred loss for that and your representative is unable to help and he is cutting call. Entire Amazon team want to be safe by cheating public. We are trusting them but they are cheating us like anything. Please solve my issue or please provide me contact details to whom I can complain regarding Amazon.
Please don't cheat public and I'm requesting to provide...
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A
arun madathil
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amazon refund issued.

Address:560055
Website:amazon.com

Sir,
I ordered a smartphone (Moto g plus, 4th gen 32gb black) have paid amazon rs 14079 on 22th december 2016 but product not received due to amazon delivery issue. After returning the product a refund of rs 14079 have been generated on 26th december.
Here is the reference number of the order: rs.587.00 on 24 december 2016
Reference number : #[protected].
The merchant is saying that it is the issue with...
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B
Bis Mi
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Advice the refund for amount

Address:623135
Website:Amazon India

Hello,

please find the above subject and your refund mail ref. almost one month finish.

Hello,

This is to confirm that refund for amount 2299 has been successfully processed on 02-DEC-16 and the amount should reflect in your account by now.

The refund details are: Authorization code for sale transaction 333222
Refund Reference # 74332746337633646326227

Please...
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J
J Deep
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Refund provided

Address:Bangalore Urban, Karnataka, 560055
Website:Ecommerce

I had purchased a Nupro Kindle case (order #[protected] for Rs.999 by debit card which I returned as it didn't fit. I had opted for a refund and got message from Amazon on 28th that a refund has been initiated into my account and will be credited within five business days. They gave a refund ref no-74332746363636211375005. But even after five days, the amount is still not credited in my account and every time I call or email the...
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D
dhananajaya12345
from Delhi, Delhi
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Non delivery of good (returning of money)

Address:Bangalore, Karnataka, 560055
Website:amazon .in

Respected sir
I had booked a Lenovo vibek5 mobile for Rs 5700 from amazon site on 25 dec vide order no :[protected] on 18 % discount and paid through net banking, the expected date of delivery was on 31 dec, on 30 dec i received a mail from amazon that his supplier m/s Bappa enterprise is unable to supply and your money will be credit in your account .
on the very next I wrote a mail to amazon stating that its ur...
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R
rahulgarg319
from Jammu, Jammu and Kashmir
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Money not received

Address:560055
Website:www.amazon.in

Name - rahul garg
Email id - [protected]@yahoo.com
Contact - [protected]
Issue - cashback not credited
Order date 02-oct-16
Order #[protected]
Order total 6, 109.00 (3 items)
I have placed an order on 2nd october which is a super value day of amazon and the amount is rupees 6109 and on the above mentioned order i was eligible to get 600 rupees cash back in form of amazon gift card...
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A
Ahmed Tausif
from Bengaluru, Karnataka
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About the customer service.

Address:560045
Website:amazon.in

I had received an damage order from amazon, so hence i returned the order back. For some more queries i called up the amazon customer care. A lady by name "mayura" took my call. This lady was very very rude to me and i dint expect this kind of customer service from amazon. She neither have a manners how to speak politely, and she was yelling at me. It was a very poor
Customer service ever i faced. Therefore i want amazon to take a...
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P
prabhav1978
from Siwan, Bihar
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One plus 3t flip cover original ziaon (tm)

Address:Gandhinagar, Gujarat, 382027
Website:www.amazon.in

I have purchased one plus 3t flip cover from zioan order#[protected] from amazon on 2nd jan'17. The product delivered is different than shown in figure while purchasing from site. Product shown on website does not have rectangle whole in cover while the cover which i received have bigh rectangle whole in it. Request to replace the same as per shown product as it cost 500/- rs to me....
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A
Appukrishna Vishwakarma
from Mumbai, Maharashtra
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Not get refund amount till now.

Address:Thane, Maharashtra, 421301
Website:Amazon

We have returned 3 saree on 23/10/16 $ 2 dress pieces on 25/10/16 vide ref track no[protected]$[protected] $[protected] & i didn't get the refund till now.
Moreover 1football which was ordered on 25/10/16 order i'd.[protected] of rs 450 including delivery charge was returned to u back. Sorry to say, all of above are not getting rufund till now. I have tried so many times to your representative but nobody solve my refund...
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Address:560045
Website:amazon

Hi team,
I had previous placed and order and bought a shoe which was delivered to me at wrong size so hence i had to return it after which the return was made on[protected] with the below reference number and i was informed that i will get the money back through cheque but i still no yet received the cheque.
Order no:[protected]
Return reference no:[protected]...
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Address:50401

On december 27th i ordered some shoes on amazon charged the item on my visa credit card. It shows that it was charged to my credit card, but i have not received any verification on my email that any item has been shipped or been delivered. It would be appreciated if i would get some feed back on this issue or please credit my credit for a full refund since i didn't receive any notification of any kind....
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V
Vikas Swaroop Bairwan
from Delhi, Delhi
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Received by wrong person and when I want details they not given

Address:Mumbai City, Maharashtra, 400050
Website:www.amazon.com

My products are order in 22 December 2016 and its received by wrong person and when I want details they not given perhaps wrong person are belong my relative before past time three time Amazon Shop given a wrong person to my products and they refund it but when I want details they give name rupali who is she I don't know my time are very lost so I want details of conflicts and want apply the criminals act415 or jail . because its reduculous...
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S
Suma Pattar
from Bengaluru, Karnataka
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Amazon pay balance issue

Address:Bangalore, Karnataka, 560079

Gift Card ID: #[protected] dated 2nd Jan 2017

I tried adding a money to amazon pay balance by mistake i cancelled the order transaction but order was created in the system as i have clicked something the transaction was failed.
And i again have made the fresh transaction and added a money to amazon pay balance successfully and purchased what i wanted to buy.
But i re- logged into my amazon account after some...
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