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Amazon India Complaints & Reviews

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Last updated Apr 23, 2024
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Amazon India reviews & complaints page 779

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M
mg123
from Pune, Maharashtra
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Not received the product

Address:Pune, Maharashtra, 411057
Website:www.amazon.in

My order No.:Order#[protected] Moto G4 Plus(32 GB)
Payment Method: One day delivery
I have opted for one day delivery on 27th Dec. But still not received the product even after 5 days. I have received the message that product has been delivered. I have called multiple times. but the delivery boy's number ([protected]) was not reachable. Very disappointed with this delay in order. I request the concerned authorities to...
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P
protiva
from Kolkata, West Bengal
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Refund process

Address:Kolkata, West Bengal, 700082
Website:www.amazon.in

I had ordered one milton casarole order no[protected]
and one zeneme gold & silver gold plated jewellery order no[protected]
i paid these orders by gift card and my card.
these items automatically canceled and my giftcard points refund in my acc
but card balance not added to my account which i paid to these two items.
i paid 410 and 257 rs respectively.
i calles amazon many times...
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A
Ashfaque Sameer Siddique
from Gurgaon, Haryana
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(402-0369252-6520328)

Address:New Delhi, Delhi, 110062

Kraasa Unbeaten Sneakers UK Blue 8
Sold by: L.D. TRADERS

Following from last 7 Days i am escalating... but each and every one is disconnecting the call. My shoes was torn in 2 days and when i escalate for refund they are not collecting the product and denying for refund. Transport team never called me nor visited my house and updating the status that my house was lock... what the heck was this... Even there agents dont...
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S
sawad
from Chennai, Tamil Nadu
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Unic uc46

Address:Kasaragod, Kerala, 671123
Website:www.amazon.co.in

I had ordered for unic uc46 .
But dispatched unic uc40.

Cancelled the order and got message of cancellation and refunding .

But practically sent me the wrong item cost 2575 rupees ( unic uc40)
Instead for Unix unic uc46.

Moreover delivery details and the information all were improper and contradictory..
The details of cheating, and inconvenience are attached....
+3 photos
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R
Rajan Malar
from Coimbatore, Tamil Nadu
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I didn't get my refund

Address:600059
Website:amazon.in

My order:I KALL N1(512+4GB) Dual Sim 3G Calling (WIFI+Voice calling) Tablet with Keyboard-White
Order No:#[protected]
Cost: 3, 499.00
Sold by: Fabimpex
Payment Method:Cash on Delivery (COD)

I replaced this item on 11 December 2016.I didn't get my refund till today.Please get my refund at the earliest.And we are willing to purchase another thing....
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M
Mohamed Ziavudeen
from Gobichettipalayam, Tamil Nadu
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PS4 Game - Not delivered but status set as Delivered

Address:Bangalore, Karnataka, 560067
Website:www.amazon.in

I ordered a product Need For Speed: Rivals (PS4) with order # #[protected] and tracking ID[protected] on 28/12/2016 with same day delivery option.
I did not receive the product on the same day. i escalated it and the agents asked me to wait for a day. Next day I got a message saying my order is delivered with customer signature as "GK. My name is Mohamed Ziavudeen.
I did not receive the product and did not get any...
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S
siniabraham
from Mangalore, Karnataka
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Regarding return of some products

Address:Mumbai City, Maharashtra, 400703
Website:Amazon.in

To whomsoever concerned,

I brought few products from amazon India and due to inappropriate size, I had requested for returns of 4products. Please note that I am currently Amazon prime customer and despite that and after several complaints to customer service requesting for the return of the product as per my availabality no one approached and neither pick up was done for it. its been 2 weeks now and even after making call...
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Address:Bangalore, Karnataka, 560100
Website:www.amazon.in

After purchase lots of order amazon suddenly block my account. i cant able to return defect product

my account mail id in amazon - [protected]@gmail.com

after purchaging product they are blocking the account.so I feel helpless getting these defective product. I have called uncountable times to customer care, but no solution from them..They dont know what happened to this account....
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S
sompuranirav
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Regarding home delivery

Address:Ahmedabad, Gujarat, 382210

I had order on dated 26th December, 2016 against order no
[protected]. And committed delivery date 28th December, 2016 8 pm but till date like 29th December, 2016 not delivered the product.
I continued 10 time called in your tall free no[protected] you executive tell me every time definitely delivered material at your home end. But no body delivered the product. Your delivery boy talking rudely with me his contact...
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V
Vikram Raghavan
from Bengaluru, Karnataka
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Non Delivery of Order and No Attempt to Keep Customer Informed About Status

Address:560047

I had placed an order for one Startek FM220 fingerprint scanner for (Digital Signature certificate) Aadhaar, Apna CSC, NDLM, DigiLocker, Jeevan Pramaan on 22 Nov 2016 after paying Rs 2800/- online.

To date I have NOT received the product nor has any information been forthcoming about its whereabouts after having spoken to the Customer Care. Even after more than 5 weeks no refund has been made.

Kindly update...
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M
Mohamed Ziavudeen
from Gobichettipalayam, Tamil Nadu
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PS4 game - Product not delivered

Address:Bangalore, Karnataka, 560067
Website:www.amazon.in

I ordered a product with tracking number[protected] on 28/12/2016. I paid money using credit card. It was a one day delivery and the order was expected to be delivered the same day with 50 rs extra. But I did not receive the product. They asked me to wait for 24 hours. Next day i got a mail saying that the product has been delivered. But I did not receive the product. I called customer care and every agent says the same word "wait for 4...
+1 photos
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U
utkarsh0912
from Mumbai, Maharashtra
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Late Delivery of fridge

Address:Gautam Buddh Nagar, Uttar Pradesh, 201304

Refrigerator has not yet being shipped, delivery was scheduled for 27-DEC-2016....
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S
sumangal.ent
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No refund received

Address:New Delhi, Delhi, 110019
Website:amazon.in

I have Ordered Shoes from Amazon on Nov 29,[protected]-7287559).
The amount was 499.
It was not properly fitting so returned.I contacted customer care, It was informed by call center that I will get the money deposited in my amazon wallet, even after a month its not reflecting.
Unfortunately Amazon doesnt have any email option,
phone cant be tracked.
Horrible service...
+1 photos
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H
hegdesa
from Bengaluru, Karnataka
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Defective mobile sent. Not responding to complaints.

Address:Bangalore, Karnataka, 560060

Bought Moto G 4th generation mobille fro Amazon.in. The mobile is not accepting valid SIM.I tried to contact replacement, refund option in thier website. A lady jotted down my details but after that no response. I am not able to contact the no. given as customer service no. in Bangalore and it gives some jumbled message which cannot be understood.It looks like they are blocking my calls....
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S
Susanta Ku. Mohapatra
from Bengaluru, Karnataka
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Regarding refunds

Address:560043
Website:amazon.in

Hello,

I’m Anusha from the Amazon billing Team.

I'm sorry to hear that you are not able to find the refund of Rs.31, 990.00 for the order #[protected].

I've thoroughly checked with my available resources and can confirm that we issued a refund to your Visa card for Rs.31, 990.00 on 21 December 2016.

There is a possibility that you might not get an alert from the bank when...
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S
Sudhanshu Anand
from Haldwani, Uttarakhand
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Delayed delivery even after charging for extra for guaranteed delivery

Address:New Delhi, Delhi, 110074
Website:www.amazon.in

I ordered an Apple Macbook air through amazon on 28th December 2016 and opted for guaranteed delivery tomorrow morning at 11 AM which costed me Rs.150. Even after contacting the customer care several times since 9 AM, they didn't provide any solution. They wasted my time and were very rude. I request the concerned authorities to take the necessary steps against the organisation....
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M
Madanlal Yadav
from Muzaffarpur, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not giving refund money

Address:Sonipat, Haryana, 301021
Website:www.amazon.in

I did order a Nokia x2 duel sim flip cover but this one not right so I did call Amazon customer care but he is told me we don't have return facility so you do self return and you will send our parcel return then we will give your refund but before another rules delivery and return all facility will give company Amazon Will gives but now this company not agree any rules and not giving my refund and giving me warning if you will go any where...
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A
amol.p13
from Noida, Uttar Pradesh
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No Refund for almost two Months ORDER # 402-8354109-7821152

Website:www.amazon.in

This is regarding the Order No : ORDER #[protected] there is no refund for almost two months now.

I believe this a new policy from the Amazon that you frustrate the customer and then keep no option to the customer to opt for the GIFT CARD only this is the new strategy by Amazon. so please be aware.

I will explain you the whole scenario.
1) I order a product from a re-seller and then receiving...
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K
kshjayu
from Mumbai, Maharashtra
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Quality and service

Address:400092
Website:www.amazon.in

This has been the worst online service ever. The product, delivery and customer service everything is pathetic. Can't find a single department which works towards customer. I had first ordered a t-shirt on 23rd December through Prime service to get it on 24th to celebrate Christmas, however the delivery agent didn't turn up, but left a msg that no one was available at home, which was a sheer lie. Further after calling customer service, can...
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K
Kiran Raj KR
from Vadodara, Gujarat
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LED TV Amazon.in Order # 403-9017895-1055525

Address:Chennai, Tamil Nadu, 601203
Website:Amazon.in

I've purchased Micromax LED TV 32 inch against Amazon.in Order #[protected].

I've received the TV on 2nd Dec and i t was damaged condition, I was very disappointed on amazon product.

The same day itself I've been raised a return request and continuously following up since 25 day of customer care for picking the item they are not responded properly.

Minimum 15 times I've called customer...
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