Amazon India Complaints & Reviews

Order date
20-Feb-2017
Order #
[protected]
Order total
2, 494.00 (1 item)
I ordered a 128GB pendrive and instead i got an 8 GB pendrive although the packet containing it said 128GB. I am pretty sure that when i return they will say i switched a different item into the packet and am defrauding them, instead of vice versa. I will end Amazon for their crafty deals and backhanded methods by which they rip of[censored]nsuspecting customers. Their customer service is useless and really if the package says 128GB I must have switched the products right, ha ha, i will keep my #### pendrive and see your death. I will live to see your death, Amazon. And after that you will be wondering if all that was worth Rs 2000. Sorry won't cut it this time, and why the heck would I contact you when you created the problem in the first place? Excuse me but I have to go now to cancel all my pending orders with the company as full of turd as Amazon itself.

I have ordered a Philips E103 Mobile on 11-Aug-2016. They has send me Philips Headphone. I have request for the refund of money. The Seller said to send me the product via courier. He will pay me the product price as well as courier. I have courier it on 22-Aug-2016. I have mailed the details. I have log complaints against this to Amazon 2 times but till now i have not received my money. Even till now they have not contact me.

My amazon online order no[protected]
order value rs13, 999.00
delivered on 23 feb 2017
sold by greenmobiles

a defective mobile has been given to me. Amazon has checked online thru online app smart check that the handset is indeed faulty.

Amazon is refusing to refund the amount to me and forcing me to take a replacement. I have lost faith in the model. Want money back which amazon is refusing

Sir,
I order women's latest printed saree with blouse piece by vaisu trendz (Weigthless, multi color) on amazon india, sold by muzffar creation order number[protected] placed on saturday, february 18, 2017. Item is not deliver till to date and today[protected] cancelled the order without any reason and also cost of item is hike on amazon site, so it is requested that serious action to be taken against amazon india with intimation.
Regards

I purchased one pulse 3t from amazon on 28th Jan. my delivery date was 31st January but product was not delivered and return without any information and reason.so i called and ask for the reason they said it is tecnical issue your product will delivered you in 2-3 days after i not get phone after 2-3 day i again called and they said we reorder your product from here you will get phone urgently but no result and even i dint get any massage about my phone where it is.at last i canceled it but now there is issue in refund please help me in getting my refund or phone.

On October I have ordered a analog fastack watch fro this amazon till now you didnt refund .If you didnt refund the money I will go to consumer court. I will publish to every you should not buy anything from this amazon.10 or 20 times I asked but they didnt answer correctly. Oneday they said that they have refunded. I asked to bank and they asked the UTR number.Then I contact Amazon and asked the UTR number. They said they won't give that number.Then How can the bank asked me the UTR number.One second I am saying refund the money or else we can meet in court.
THANK YOU

HI Team,

This is very frustrating as a customer that every-time you place the order it is cancelled by the seller due to some pathetic reasons like ( Order 2 below ) . More importantly Money is deducted and after 1 week you came to know it is cancelled.

Its been 3-4 week I am unable to get the card just because I TRUST AMAZON and Now, I AM NOT Going to order anything from this site and will help my colleagues too to avoid it.

If you really think what your sellers do or care about the customer then please check below orders for proof.

Order 1 :

Order ID[protected]:
1 of Samsung Evo+ 32GB Class 10 micro SDHC Card Upto 80 Mbps speed (With adapter) [ASIN: B00WR4IJBE]

Order 2 :

Order #[protected]
Placed on 14-February-2017

1 of Samsung Evo+ 32GB Class 10 micro SDHC Card Upto 80 Mbps speed (With adapter)
(www.amazon.in/dp/B00WR4IJBE)
Cancel Reason: Seller Pricing Error

Awaiting your answer/ reaction .

Regards,
Mahak

On 22nd feb 2017 i was doodling through Prime feature of Amazon.
but accidentally my 1 USD was deducted without my consent.
as promised by Amazon, Saved Credit/Debit cards are secure, but i don't think so after this incident.
as claimed my amazon, credit card's CVV no are not saved by Amazon then how
my money was deducted and moreover i did not got any OTP on my mobile to confirm as well.
I urge all the customer not to save their cards on Amazon provided server as it is totally unsecure.

i want explanation from Amazon's concerned team regarding this issue.

My mobile no is [protected]

Here are the details of the order placed:
Order id:[protected]
Brand ordered: trylo
Seller: mylenceria.com
Order date: 3-feb-17

Against my order (details mentioned above), i received the delivery on time. but to my surprise, when i opened the packet, the cover was of brand trylo but the product inside was of james.

After placing the return request, the courier guy refused to take the return saying that the product is not of trylo.

I raised the issue with amazon customer care, and the second time product got picked up.

But after 2-3 days, i receive a mail from the amazon seller, that i have cheated on them and they have sent me trylo brand only. i even got a call from one of the seller representative and she accused me of the same and also used derogatory language.

I have been shopping online with amazon for many years now and have bought items of much higher value than this product, so i want understand from amazon if they even check their customer profile before allowing their sellers to accuse their customers.

More than my full refund, i would want to see how amazon deals with such sellers.

This message is sent by sbi bank with all detail
Your complaint pg[protected] has been attended to and closed after resolution as: merchant confirmed transaction as successful. Details: tran? Date: 21-jan-17? Amount: 1550? Result: captured? Mer? Id: hsmp[protected]? Rrno:[protected]? Mer? Name: billdesk. An-17? Amount: 1550? Result: captured? Mer? Id: hsmp[protected]? Rrno:[protected]? Mer? Name: billdesk.
O request u to refund to my bank account
Plz check the attached file i have been marked the transaction.
Plz do the need full.

Thank you.
Ashish ramesh suvarna
[protected]

Amazon customer care harasses the customer in the name of identity verification. I had placed an order (No.[protected] and it was supposed to be delivered on 24.02.2017 (Tomorrow). Till yesterday the tracking showed the update of 20.02.2017. On my complaint they gave some more information (I. E. Incomplete) yesterday evening. Today morning while on my way to work i got the message that the order will be arriving today itself (One day in advance)!! Fine!! I was given the number of the delivery boy too but that fellow didn't bother either to pick up the phone or calling back!! I called him at least 10-15 times, sent sms but still no response. I needed to contact him urgently because the delivery address was my home address and coordination was required so that he doesn't find a locked door. For that i called up the customer care but the lady on the other side behaved not in a proper way and kept on asking so many details in the name of identity verification which prompted me to ask her to put the phone down. I needed to contact the delivery boy urgently so that my package is delivered without any hassles. And they never share the local phone numbers anywhere so that they could be requested to contact and ask the delivery boys to contact me.
My suggestion is that they must give the contact phone numbers of their transportation services local office and the delivery boys must contact the customer in the morning itself on the day of delivery.
Also they must be instructed to respond to the calls made to them.

I ordered 2 itmes which i was supposed to receive on 22nd feb but the courier person wrongly updated that i am not contactable. The customer executive dept told me that somebody will definitely call me. I also then requested them to send the same on 23rd feb before 11 am. Neither i received any call from them nor tue delivery.

Since this was a non refundable item they are taking me for a ride. This is the pathetic state of amazon service. Their own courier dept is not paying any head to their request.

Details..
Order date 16-Feb-2017
Order #[protected]

Sir/madam I did a purchase of advanced organic chemistry part A on 22/02/2017 worth of 2162.00 rupees Order #[protected] through my sbi debit card.
For which the site showed that the payment has been declined but the money still gets deducted.
Kindly refund my money as soon as possible so I can redo my purchase. What sort of mess is happening here you people are saying that the complaint appears to be short. I have given all the detail are I might not suppose to write a Ramayana here.

I am Johson & Johnson Employee we are big Client of Amazon.

my Gift Card ID No [protected] was showing a balance of INR 3157 with an expiry as 23rd feb 2017 . i have logged in at apporx 10.30 pm for online shopping and when i went to make payment entire amount became Zero shocking for me still 23rd feb is not over and the card expired. this is very bad experience. kindly re-credit my account with INR 3157 .

Dear sir,
Amazon mail id - [protected]@gmail.com.
I am Amit Sharma i lives in Begumpur Delhi . i had purchased a Samsung 40j5100 led tv at a price of 30090 . Two method of payment 9400 direct hdfc credit card and 20690 rs amazon pay balance payment method on dated 17 feb 2017. But my order automatic cancel toward end of seller. Then 9400 rs refund my credit card end but other balance amount of 20690 rupees show amazon pay balance which amount not refund my bank acount And for this concern i talked to customer care executive contact no.[protected] on 18/02/2017 at around 1p.m they told me your amount 20690 rs refund your bank ac after some days but amount not refund then iam again call your customer care on date 22 feb 2017 they told that your amount not refund do anything for you and when i tell them to transfer my call to their head they refuse my this request and amazon cheat with me.. iam go to consumer court or police complaint agaist amazon regarding block my money 20690 rs in amazon pay . And not refund my bank account or credit card... please refund my money my bank ac ..
Regards
Amit Sharma
[protected]@gmail.com
[protected]

The have deducted 10.9$ amount from my account without my knowledge for prime membership.Even my mobile number has also blocked from there.Only l can only send the mail but no proper response is coming .He is saying no any amount has deducted from my account.I have given many proof but not one is enough for him.Amazon.in is accepting that amount has deducted will have to contact with Amazon.com but Amazon.com no way...

Amazon India delivered a wrong size product completely different from what was shown in the website. Return request submitted but Amazon won't receive the return request. Claim filed but rejected by Amazon as under.
"Hello,

We have closed this claim because the A-to-z Guarantee does not cover the problem that you reported.

The seller does not have to accept a return because this type of item cannot be returned. Although we understand your position, our A-to-z Guarantee does not supplement or replace a seller’s return policy"

Amazon say they assure buyer guarantee & say that the discretion to keep or return the products is absolutely in the hands of the customer but this is what they actually do.
TRUST LOST WITH AMAZON.
Please support in claiming my return request. I don't want to keep the product since it's quality & size is not as per the description mentioned in the website.

Hi,

I had ordered xiomi redmi note 3. It was lost in transit for Ist time.

Then, I made a replacement order. In replacement order, I received empty box

It is very serious matter as it has been done with famous & big brand i.e. amazon.

Please return my whole money back. I don't have trust on amazon anymore.

Regards
Kartik khullar

Dear sir,
I am vinay arora i lives in ajmer(rajasthan) i had purchased a goodrej protekt refill pack at a price of 90rs and i received product on 22/02/2017 and when i opend the product the actual MRP of the product is 115rs and amazon is showing 170mrp and off of 42% off and they give the product in 99rs. And for this concern i talked to customer care executive name:- devashish contact no.[protected] on 22/02/2017 at 12.36p.m they told me we can''t do anything for you and when i tell them to transfer my call to their head they refuse my this request and when i asked for mail id where i have to drop mail for this concern they refuse this also and cut my phone . Amazon india is cheating with customers . Please raise this issue as big as possible also attaching the detail pictures of product and actual product i received nd the copy of bill.

Thanks and regards
Vinay arora
[protected]

Despite of repeated persuance, the problem regarding unknown payment of Rs 766.72 from my saved card of ICICI bank account at the Amazon payment Window has not been solved. This is a serious issue and falls under the category of cyber crime. You save the card of the customer whereas your payment window is not safe enough. If the matter is not solved by today evening, I'll understand that you are not capable enough to resolve the issue and I will lodge a formal complaint at the cyber crime department.
I hope, the problem will be solved by the cyber crime department efficiently and I believe, as a good citizen, it's my duty to take care of other customers as well along with my own interests.