Amazon India Complaints & Reviews

Hi i ordered litter tray for my cats got a message that package will be delivered in morning and agent.no was provided when i called no was invalid second message i got we tried delivering the package but we were at home then in app in came delivery date not decided false information and it happened multiple times my tracking id[protected]

I ordered for a sony smart band but it is not working with handset i have. So i have raised a return request. Still waiting for return request to be completed.details attached below.
I need an answer that by when it would be sorted. This is last time i am waiting for a reply else the next time it would be consumer court settling the differences. I am fed up with following on same thing time and again.

Order ID[protected]
I ordered pack of 24 lipstick and got only 6 in the box.after that u guys aren't allowing me to return the product.ye hai aapni dukan? It's not matter of only money.it's about the thing I wanted and trusted Amazon.I will bigger step if I don't get any feed back within 2 days.This is the second time m in trouble

I brought "Samsung On7 Pro(Black)" phone based on Amazon app details with photos 16th Feb 2017 but it's not the same which i received. I asked amazon customer care to return my money but they denied as they don't have policy which changed few months back, then ask them to give at least another color in the same product but still they denied. Asked them to escalate to higher but they denied and saying that there is no higher level escalation in Amazon.
They are saying that they will not help anyways & do whatever you want.
Amazon earning money by cheating customers which is not expected ever from brand like this.
Please let me know how resolve my issue.

I ordered my iphone 7 after sometime my order is automatically cancelled my order no is[protected] and it was automatically cancelled twice by amazon officer bcz order cancel itself amazon officer phone no is [protected] and money is not refund in my amazon account.

I paid through my Amazon Pay account t subscribe for Kindle Unlimited for 6 months on[protected]. Rs. 999 was deducted from my account while I was not given Kindle subscription.

On writing or calling to Amazon Support they are just transferring or escalating the issue to different departments.

Today on the[protected] still the issue is not rectified and I am made to run to n fro for the refund or subscription.

The approach and attitude the support team is giving a feeling that I had lost my money to them. They are least bothered to sort out the issue.

Dear Sir
This is to inform you that I have ordered Sony Xperia XA Ultra Compatible In -Ear Headphones with Mic, -(colour May Vary) on 11th Feb, 2017 Order[protected] unfortunately you have delivered UBL headphone.
Please replace this product which I did not order. Thank you in anticipation with best corporation
Chiradip
[protected]

I have ordered a Sony xperia Bluetooth speaker from amazon website but i was delivered a local company speaker afterthat i registered a complain to replace my product and I post the product at the address mention in the delivery box then after 10 day my product was again delivered to my address but what i get the same local company product.i m very disappointed with your service and i want to complain this matter to consumer forum..please stop making customers fool

The parcel reached my office on 14th Feb 2017 and for payment the delivery man was not carrying the debit card swipe machine so he promised to come the next day which came again on 15th feb 17 with amother delivery man who again was not carrying the same swipe machine and left again to come back after few hours which has not yet come back. please inform what next should i do to get my ordered parcel,

Dear Rajath,

Further to our several tel-cons on the subject matter, I would like express the following,

1. With trust on AMAZON, my children had placed an order (Order[protected], by making online payment thru my bank account for purchasing a Shuttle Bat,

2. Upon opening the parcel, it was noticed that the shuttle bat was delivered in a broken condition,

3. Immediately my children informed the concerned over phone about the broken condition of the bat and photos were sent to you and others,

4. The customer care personnel had informed that they would take action for re-fund,

5. Later on, the customer care personnel had informed that the broken bat has to be sent back to 'GOYAL ENTERPRISES' by courier, but the charge quoted by the courier company is too high which is @ Rs. 850/-, so, sending the broken bat by courier was not done,

6. Finally, having known about the above developments, myself ( parent) took up the matter with you over phone and you had assured to get the refund done by 17th Feb'17, but so far the refund didn't reflect in my bank account,

7. In the past 2 days, I have been calling on your mobile phone but you are not picking my calls, therefore, I am writing this mail.

In view of the above, you are once again requested to take the matter seriously and take necessary action for refund.

Tnx n Rgds,

Ramesh.S
[protected]

I have place a order on 2feb'17, ie.Avsar New Collection 18K (750) Yellow Gold and Diamond Pendant with order id[protected] and amount is 3190/- as shown in picture.
As i get material on 13feb but the quality and finishing of that gold was worst so i immediately registered return pickup on same day.As i got a date of reverse pickup on 14feb between 8am to 11am even go through below picture but no one came for pickup on given time.That pickup boy came at evening and he was very rude and he didn't take my material from home, he said that give your material nearby location.So i reached there and gave that worst quality material.
And he said that your amount will be refund within 24hour.
But till date i havenot receive single amount.
And amazon customer service dont have any curtacy that they should update me about the refund status.Not even single call i get from amazon.
They always show negligence regrding refunds.
Reverse pickup address- Flat a405, chaurang society, mahadeonagar, oppo am college, 411028.
Pickup tracking id[protected].
Kindly help me to get my money back even they have taken that mterial then also no one refund my material.
My contact [protected]

Dear Sir,

I would like to inform you that on date 08 Feb 2017 I have ordered Lenovo K4 Bluetooth wireless Headset with free gift of 02 smallest mini Bluetooth headset earphone.

which cost after discount was Rs.546/-(Five Hundred Forty Six only) my order no. was[protected] & I have already done advance payment from my Credit Card.

But you did not send me that product which are shown on your site you send me one Chinese MP3 headphone & one simple wired ear phone.

Sir I was surprised to open my courier & I have shocked that amazon which are a reputed company of on line shopping make me a fool to their customer this is not the right way to growth your business most of people believed only some reputed on line shopping company like Flipkart Ebay. Amazon is one of them.

This type fraud do only some fake site but now you also start cheat with your customers.

Can you help me for this matter.

The address of Sold by following:-

Shoppers Gallery

Plot No. 33, Block A

Mohan Cooperative Industrial Estate

New Delhi- 110044

India

My Invoice No. Is DL-SDFE[protected]

Sir may I request you please collect your use less product & return my money as soon as possible.

I'll be highly obelized you.

Thank You

My Mob. No.-[protected]

My Shipping Address is:-

Victora Automotive Inc.

Plot No. 4, 16 & 17

Sec 1B, Sidcul, Haridwar(U.K)

Uttrakhand

I had ordered a tripod Benro IT 15 on 4/2/2017 and it was to deliver on 15/2/2017. This item was lying with the delivery agency from 10/2/17,
on 14/2/2017 I got a message that it was delivered to me and signed by
TV for E Be, what a fun ? My name is chandan chakraborty and it was booked in my name and in my address only.
From 14/2/17 I am contacting with your customer care and they said that you will get the refund with in 3 days but till now neither the item nor the refund is seen.
In fact I made full payment, and now I feel I made a mistake by paying in advance and it seems because of this the delivery people
took the advantage of it.
KINDLY GET MY REFUND urgently SO THAT I CAN BUY IT NOW

I am hope less I'm buy a samsung note 2 s-pen from amazon but it not working when I get thatwise I self return and they successful get that product I'm not get my refund amazon customers cear told me that they sent me refund and some references no. Also given but my bank told me that there is no refund comes in my account and that reference number doesn't exist. I think amazon not provide my refund ..

Ordered on 6 february 2017 order#[protected]
I had ordered and paid in full for a cutlery set.
I did not receive the item but on amazon website shows that the item was handed over to me on 12/02/2017 at the given address.
It was bought for a gift and i am very distressed.
I did not receive the product and the company is not open to complaints of this nature.
Please look into this and oblige.
Dr. Jyothi mudigonda
Dean-student affairs

I bought mobile InFocus Bingo 50+ (Silver, 16GB) on 25 October 2016 using SBI card on delivery. but i didn't get cashback. Amazon suppose to give cashback on 31 st Jan. Almost 10 times, i chat with them & all the time escalation. poor service. they cheating customers. I want to make complients with them.

Please help me to get my cashback. Thanks.

1-I have Ordered Samsung Galaxy on5 pro. I received my Product. I was shocked to open that product. Down side of battery Paper is not stick and some apps are not working properly.
2- Same think happens with other project also. When I open the packet of my Highlander Casual denim shirt I was shocked to see that the shirt is used and tag was open.
Amazon is harashing Customer by sending such type of defective and used products.

Hi Team,

I have ordered Lenovo K5 vibe gold update version but still i am not received the product . Its over 20 days since i dint received my product. very worst delivery. every day i am keep on doing follow-up with amazon customer care. they are suggesting 23 hours whenever i call. I will tell my all friends to don't use this site for purchase. I am get fed-up, my amount also not returned. like this is going on you will lose all customers. I request you to do fast service for customer satisfaction. otherwise don't do this business.

For Amazon.In - Things whats promised are not delivered at all.Only Ads to fool the citizens of India.Not having the capability of fulfilling or delivering the promises/products/services. Misuse of Brand Name.

Order ID[protected]:

I have ordered tow products from amazone with order number[protected]. i received the product on 7th Feb, 17. As the product was not up to the quality, I returned the product that day itself. I'm Supposed to get the refund within 1 week. But till now I haven't received my money back. I have contacted the customer care representatives and as per their instruction I have send the return receipt copy to their official email ID. I have been waiting for the refund since last 10 days. No positive response from Amazone.