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Amazon India Complaints & Reviews

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Updated: Dec 9, 2025
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P
prabhat agrawal
from Dwarka Sub City, Delhi
Feb 3, 2017
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Address: South West Delhi, Delhi, 110078

My name is prabhat kumar agrawal my bank is state bank of india new delhi . Date i am purchased cell phone Rs. 13835 from amazon india. date 20.1.2017 bt SBI debit card. but sone reason i cancel this cell phone. on 23. jan 2017 amazon issue a refund Rs.13835. But till date i not recvd refund my bank accounts. against amazon Oder is #[protected]. then i call amazon customer care No is.[protected]. pls help us. but He provide Reference number: 285342 and told go to bank and give charge dispute filling here is i conversation details-Dear amazon ji today i am going for bank for Dispute Charge filling but bank Dennie these type of filling and provide bank statement for the period of 20th jan 2017 to 3 Feb 2017. I am very upset these thing harping. a am old customer of amazon. so you give my solution and amount credited my A/C Order #[protected]. if any format of Dispute Charge provide me. i am also attached My bank statement. till date i am not recd my refund Rs.13835. so kindly provide proper solution sir. my address is prabhat kumar agrawal dwarka sector-12A plot No 62 New delhi-110078 phone is [protected] my mail.Id is [protected]@gmail.com
Feb 10, 2017
Complaint marked as Resolved 
I received my refund date 09.02.17.
Amazon India customer support has been notified about the posted complaint.
My name is Deependra singh my bank is Baroda rajasthan Kshetriya Gramin Bank jaluki, Nagar, bharapur 321205 .i am purchased cell phone Rs. 9499 from amazon india. date 21.9.2017 by rupee debit card. but some reason i cancel this cell phone. on 21.september.2017 amazon issue a refund Rs.9499.But till date i not recvd refund my bank accounts. against amazon Oder is #[protected] then i call amazon customer care No is.[protected]. pls help us. but He provide Reference number:[protected] and told go to bank and give charge dispute filling here is i conversation details-Dear amazon ji today i am going for bank for Dispute Charge filling but bank Dennie these type of filling and not help me. I am very upset these thing harping so you give my solution and amount credited my A/C if any format of Dispute Charge provide me. i am also attached My bank statement. till date i am not recd my refund Rs.9499 so kindly provide proper solution sir. my address is a-47 shyopur, pratap Nagar jaipur 302033my mail.Id is dc[protected]@gmail.com

Reference number: 285342 amazon refund Related. - Comment #2876873 - Image #0
Issuing refund
Hello sir,
SBI

I here by Kavyashree Bagewadi from Vijaypur, am SBI customer of Adarsh Nagar branch Vijaypur, account number [protected]
Am writing this mail to file charge dispute transaction, I had to get refund amount from Amazon online shopping merchant of rupees 1717 on 3rd may 2017, they have refunded me amount on above date I didn't get my amount yet please reflect back to my transaction, please check my bank statement from 3rd may to till date it's not credited yet, Amazon have sent transaction unique number as reference, reference number is ############
Please resolve my issue, do needful

Thanking​ you

Regards
Kavyashree Bagewadi
The branch is not cooperating...plz help ...A refund of 1585 rupees was successfully processed on 11 October 2017 to my account by Amazon. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

I have confirmed with amazon and they have successfully processed the refund

Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
My refund referance number -650237
My account no is [protected]...
Now Amazon india is not taking any initiative
74332740141013983352798
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    Anant Goyal
    from Lucknow, Uttar Pradesh
    Feb 3, 2017
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    Address: Sonbhadra, Uttar Pradesh, 324009
    Website: www.amazon.in

    Dear Sir,
    I want the screenshot of my product and their special offer they provide that time I aksed their customer support me to provide the screenshot for claim the accidental warranty that the phone company required for the claim. On the special offer that time they mentioned "It comes with 12 months accidental warranty (will activated after 30 days)" so we thought it will automatically activated by the company itself. Everyone like us thought it was given by the company we don't know the involvement of the third party.Now they told when I asked for the claim that you don't register on One plus care so you are not eligible. It's really disappointed me and makes me think not to trust on online retailers.They only sell the products. Their slogan is "Amazon aapki apni dukaan" Ghanta apni dukaan.There moto is only to make money and make people fool.
    Please help me to solve my issue.
    Thank you
    Amazon India customer support has been notified about the posted complaint.
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      Ankit12
      from Palackattumala, Kerala
      Feb 3, 2017
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      Address: Howrah, West Bengal, 711202
      Website: amazon.in

      Order Ref:[protected]
      Order placed on 16th Jan'17
      Delivery received on 22nd Jan'17
      Order Cancelled on 22nd Jan'17
      As per Email form amazon on 22nd Jan'17 as from below ID:
      [protected]@amazon.in

      A refund will be processed to your original payment method within 2-5 business days.
      As on date on refund has been received against the order(3rd Feb'17).
      +1 photos
      Amazon India customer support has been notified about the posted complaint.
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        R
        Ranjith 1510
        from Chennai, Tamil Nadu
        Feb 3, 2017
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        Address: Chennai, Tamil Nadu, 600119

        Iam online purchased to Necklace Set on before 10 days.Amazon Courier Person 3 days before asking for address iam given address full details but that person not deliver the order.Today Contact with that courier person asking for Necklach Set he told your address out of delivery and your package handover to amazon and that person telling the answer not properly.
        +1 photos
        Amazon India customer support has been notified about the posted complaint.
        i ordered one Intel E[protected] Socket 775 Aluminum Heat Sink & 3.5 inch Fan with 4-Pin Connector. i am not received sofar

        Product Not Delivery - Comment #2653327 - Image #0
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          anurag198
          from Kolkata, West Bengal
          Feb 2, 2017
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          Dear Sir,
          My name is Anurag Singh. On Date 23/01/17 i Purchase a SAMSUNG LED TV (ORDER #[protected]
          made a payment to "Amazon.in" using State Bank of Travancore Debit Card Successfully, I cancel this order next day some reason.but amazon.in have not sent me the refund. i have made them so many requests on the phone and they have answer in the very set language that the refund has been sent to you and and we are not responsible for it.
          I aproch to my bank with given refund ref. number Bank answer is:

          "Dear Sir,

          We confirm that we have not received any refund from Amazon for the said ref. No.

          Regards,

          SBT, Sector63Noida Branch"

          I request to you to look in to my case and do needful.

          Regards
          Anurag Singh
          Mo.[protected]
          Amazon India customer support has been notified about the posted complaint.
          I ordered xiomi mi4i phone at 11000/-. They delivered defective phone. I returned it very next day, got confirmation stating refund in 3-5 days. It's been 9days passed no refund update also (21st Jan to 29th Jan). They have only provided a pickup tracking ID[protected] which is never showing any tracking update. Kindly help us out.
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            V
            venkateswariv
            from Hyderabad, Telangana
            Feb 2, 2017
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            Address: 530045

            My Item order no is[protected] and cost of item was 586/- rs . which was ordered on 12 Nov 2016. The Item was not in good condition so we returned the item on 19 Nov 2016 and My pick ID is[protected]. The Refund was not received so far. My phone number is [protected]. Please help in getting my amount back.

            My Account Details are
            Bank:SBI
            Name : Bhaskar Rao V
            Ac/No: [protected]
            IFSC code: SBIN0000952
            Amazon India customer support has been notified about the posted complaint.
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              gkkaistha25
              from Gagret, Himachal Pradesh
              Feb 2, 2017
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              Address: Kangra, Himachal Pradesh, 176061
              Website: Amazon.in

              I have placed order on 30th November and today it's 2nd Feb but niether I am getting response from Amazon and nor seller.
              My order no is[protected], plz refund my money
              Thanks
              Prachi Gupta
              [protected]
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                S
                Shiva Mohanty
                from Bengaluru, Karnataka
                Feb 2, 2017
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                Address: Bangalore, Karnataka, 560037
                Website: www.amazon.in

                I suppose to get cash amount of 1200.
                i have purchased mobile from amazon of 12000(0ctober 2016 ).but still now not got cashback.My order item id is:[protected].
                I followup many time.still nw the issue not resolved.I suppose to get the cashback on jan5 2017 but still now didnt got.

                Painful service from amazon
                I had always admired Amazon for its customer service until this fraud by amazon.
                On 1st oct 2016 before placing the order just to be sure I contacted customer support via chat facility and asked whether if I would be eligible for cashback. To which he replied yes I would be eligible for cashback if my order consisted of the said items. After getting confirmation and reading all t&c, I went ahead and placed an order.
                On 2nd Oct I received an email saying that if eligible then I would get cashback.
                On 14th Nov 2016 I received an email which stated that my order entitles me for cashback.
                On 5th Jan 2017 when I didn't received cashback, I first contacted HDFC and then they said amazon didn't processed it.
                Contacted amazon and they apologized and said that if I have received an email then I should get cashback.
                They asked me if cashback can be given in the form of amazon.in gift card, to which I refused saying that it would be good if it is given in the card account.
                After few days on 3rd Feb 2017 I receive an email saying that I am not eligible for cashback.
                I called customer service to check with them what nonsense is this about. I had read the t&c and also got it confirmed before placing an order. Also I did received an email saying that my order entitles me for cashback.
                Asked them to provide chat transcripts, offer t&c pdf document and reason why I received an email and why agent said that I would be eligible, to which they didn't provided any information.
                Received an email which again stated is it ok to give cashback in the form of gift card. This time being frustrated, I replied saying that please go ahead and process it in the form of amazon.in gift card.
                No reply for 3-4 days, sent several emails. No details were shared and they simply again started saying that I am not eligible.
                Again today called customer service, asked to connect to higher representative. She refused to do so and assured that she would help me with resolution. Again explained the complete issue. She agreed that customer service agent had confirmed about cashback during the chat. But then after 30 mins she started giving lame reasons for not being eligible for cashback. The worst thing she could say was that the email I received on 14th Nov 2016 about my order entitles me for cashback is an automated email sent to all customers including those ineligible. When asked her to reply the same statement in email, she refused saying that I cannot document whatever I am saying. Hahaha...this is how I felt.
                Then she disconnected the phone saying that I have provided all information, to which I replied no you haven't and shouldn't disconnect the call, but she was adamant and disconnected the call.
                Again called the customer service, asked again to connect to higher representative, was refused, told the issue, he simply disconnected the call. Lol
                Again made a call, requested to connect to higher representative. Was again refused and assured the resolution himself. I had to again explain the issue. Asked him what does the email sent on 14th Nov 2016 imply, asked him to please reply the same in email, and then he was so rude saying that why do you want it to be documented. I cannot tell it via email. After that he was just rude in his behavior. Started saying that now again you would call us even when we have said that you are not eligible.

                Such a bunch of fraudsters and cheaters, won't accept the mistake and simply say you are not eligible. They feel that we cannot do anything. And I assume this is a fraud and many customers would have faced the issue.
                #SayNoToAmazon
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                  R
                  RathanNaik
                  from Bengaluru, Karnataka
                  Feb 2, 2017
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                  Address: Bangalore, Karnataka, 560085
                  Website: www.amazon.in

                  I had payed for purchasing, but payment failed for no reason on 21st Jan 2017
                  But amount of Rs. 769 deducted from my account.
                  On 23rd Jan 2017 Amazon said they have sent refund to same account and gave the reference number of 777103.
                  But bank says no such transaction can be found.
                  I need my Rs 769 badly.
                  I am ready to put complaint over amazon.
                  +2 photos
                  Amazon India customer support has been notified about the posted complaint.
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                    nikhil1202feb
                    from Gurgaon, Haryana
                    Feb 2, 2017
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                    Address: 560055
                    Website: www.amazon.com

                    On dated 23/01/2017 an order was being placed to the amazon product named "intex cloud Q11" and the payment was being made by me on the very same day by the debit card of punjab nation bank shahdara delhi 110032
                    amounting to RS 3125 and the order was being canceled by me at the time of ordering
                    but they have not sent me the refund in my bank i have made them so many requests on the phone and they supplied the answer in the very set language that the refund has been sent to you on 23rd jan and and we are not responsible for it you can launch the complaint against us where as you like
                    they are giving a reference no. again and again and asking us to go to bank with that reference no. and the punjab national bank denies that the reference no. has no value and we cannot do anything with that your account is perfectly fine and if the amount was being sent from amazon it has to be credited in your account they also say that the problem is from the amazon"s side only.
                    amd when i told this to amazon they said we cant do anything in that and they just cut off the phone.
                    kindly take strict actions against them and ask them to refund my amount
                    Amazon India customer support has been notified about the posted complaint.
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                      P
                      puja jyoti
                      Feb 2, 2017
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                      Address: Karimganj, Assam

                      Sir, i ordered a book from amzon and then cancelled it as i ordered the same book twice by mistake.they promised to refund the money.but i didn't get the refund amount.amazon customer care asked me to contact bank customer care.so when will i get this refund??the order number was #[protected]..
                      reference number for the refund is 74332747026702549245893.

                      my debit card no. is [protected]

                      Thanking you
                      Amazon India customer support has been notified about the posted complaint.
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                        A
                        Ajit Krboro
                        from Bankura, West Bengal
                        Feb 2, 2017
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                        Dear Sir,

                        Ref. Your Amazon.in order (#[protected] of "SICCOO S6 1.8 Inch..."

                        I'm a regular customer of Amazon since 2012. I have purchased so many items from Amazon. You may check my purchase history.But this time I am chocked to get the tored old book instead of Mobile phone.You may apply deliver charge for proper delivery of item to the customer.
                        Bag received from Head Post officer, Dhemaji Assam which contained tored old book instead of mobile. No container /box was found inside the bag. So verify the Courier facility(India Post) and refund the money or re-send mobile with proper Courier.

                        Regards,
                        Ajit Boro
                        Dhemaji, Assam.
                        Amazon India customer support has been notified about the posted complaint.
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                          S
                          Senthilnayagam M
                          from Chennai, Tamil Nadu
                          Feb 2, 2017
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                          Resolved

                          Address: 560055
                          Website: www.amazon.in

                          Recently, I bought mobile 'Moto G4 Play' from Amazon india website on 24th January 2017, Order No:[protected]. After few days o[censored]sage installed with new marshmallow update, I faced performance and heating issue with the device. It restarts continuously while charging the device. Sometime, it happens when the mobile is in idle. At first, i didn't notice it but later I check periodically and it confirms many times.

                          I tried to place the return request through online; they diverted me to 'Smartchk' app. I installed and reported everything is okay on my device. I am writing this mail after I go through their return policy. My request is completely eligible with their return policy.

                          Till now, none of them tried to resolve my problem, this is pathetic service which I wanted to bring noticed to you. Last few days I write up mails, calls and looking for the solution on this, It made me completely stressed and mental agony.

                          they ready to give replacement the same 'Moto G4 Play' but, lot of review says moto g4 has lot of issue after installing update. I want only my refund. I completely relay on your forum and wanted to escalate furthermore.

                          I have recorder calls, mails, photos of my complaint related.
                          Mar 4, 2017
                          Complaint marked as Resolved 
                          I approached them in many legal ways, finally they accepted to refund.
                          Amazon India customer support has been notified about the posted complaint.
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                            Latha Chukki
                            from Mumbai, Maharashtra
                            Feb 2, 2017
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                            Address: Bangalore, Karnataka, 560065
                            Website: Amazon

                            I have purchased items from Amazon for office purpose. I require proper invoice/bill for reimbursement of the bills. I get only order copies and no invoice/bill.

                            I have called the customer care and also written emails to the seller.

                            I have been trying from December.

                            The order nos. of items placed on 18th Nov. 2016 are
                            1. ORDER #[protected]
                            2. ORDER #[protected]

                            Please expedite the process.

                            Regards,

                            Latha
                            Amazon India customer support has been notified about the posted complaint.
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                              Sumer jodha
                              from Jamshedpur, Jharkhand
                              Feb 2, 2017
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                              Address: Bikaner, Rajasthan, 334001
                              Website: Amazon

                              Amazon.in - Your Cancellation[protected]
                              1 message
                              Amazon.in Sun 22 Jan, 2017 at 7:43 PM
                              To: [protected]@gmail.com
                              Hello Sumer Rathore,
                              We're contacting you about your cancellation request for order #[protected].
                              We were able to cancel the following item(s) from your order:
                              Black and Decker HD5010VA5 550-Watt Variable Speed Hammer Drill Kit (Orange)
                              If you paid using net banking or credit/debit card, your refund will be initiated with your bank shortly. Your
                              bank may take 2-4 business days for net banking purchases and 3-5 business days for credit/debit card
                              purchases to credit the refund amount to your account.
                              Please note that if you paid through EMI on Credit card, this refund may cause a change in the terms of your
                              EMI with your credit card issuer, and the issuer might levy a charge for this EMI cancellation. Please check
                              with your Credit Card issuer on how your EMI may be affected.
                              If you paid by Gift Card, your Gift Card Balances will be credited to your Amazon account within one working
                              day.
                              Note: If the order contains other items that were not cancelled, a refund will be initiated after the other items
                              in the purchase are fulfilled.
                              Amazon India customer support has been notified about the posted complaint.
                              Feb 02, 2017
                              Updated by Sumer jodha
                              Amazon.in - Your Cancellation[protected]
                              1 message
                              Amazon.in <[protected]@amazon.in> Sun 22 Jan, 2017 at 7:43 PM
                              To: [protected]@gmail.com
                              Hello Sumer Rathore,
                              We're contacting you about your cancellation request for order #[protected].
                              We were able to cancel the following item(s) from your order:
                              Black and Decker HD5010VA5 550-Watt Variable Speed Hammer Drill Kit (Orange)
                              If you paid using net banking or credit/debit card, your refund will be initiated with your bank shortly. Your
                              bank may take 2-4 business days for net banking purchases and 3-5 business days for credit/debit card
                              purchases to credit the refund amount to your account.
                              Please note that if you paid through EMI on Credit card, this refund may cause a change in the terms of your
                              EMI with your credit card issuer, and the issuer might levy a charge for this EMI cancellation. Please check
                              with your Credit Card issuer on how your EMI may be affected.
                              If you paid by Gift Card, your Gift Card Balances will be credited to your Amazon account within one working
                              day.
                              Note: If the order contains other items that were not cancelled, a refund will be initiated after the other items
                              in the purchase are fulfilled.
                              Feb 02, 2017
                              Updated by Sumer jodha
                              Amazon.in - Your Cancellation[protected]
                              1 message
                              Amazon.in <[protected]@amazon.in> Sun 22 Jan, 2017 at 7:43 PM
                              To: [protected]@gmail.com
                              Hello Sumer Rathore,
                              We're contacting you about your cancellation request for order #[protected].
                              We were able to cancel the following item(s) from your order:
                              Black and Decker HD5010VA5 550-Watt Variable Speed Hammer Drill Kit (Orange)
                              If you paid using net banking or credit/debit card, your refund will be initiated with your bank shortly. Your
                              bank may take 2-4 business days for net banking purchases and 3-5 business days for credit/debit card
                              purchases to credit the refund amount to your account.
                              Please note that if you paid through EMI on Credit card, this refund may cause a change in the terms of your
                              EMI with your credit card issuer, and the issuer might levy a charge for this EMI cancellation. Please check
                              with your Credit Card issuer on how your EMI may be affected.
                              If you paid by Gift Card, your Gift Card Balances will be credited to your Amazon account within one working
                              day.
                              Note: If the order contains other items that were not cancelled, a refund will be initiated after the other items
                              in the purchase are fulfilled.
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                                Mallikarjun Kurahatti
                                from Mulki, Karnataka
                                Feb 1, 2017
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                                Address: Dharwad, Karnataka, 580031
                                Website: www.amazon.in

                                Sir,
                                I had ordered MOTO G4 plus from Amazon and as the product was defective, i returned it and i got a mail from amzon stating the refund has been successful and i even have the reference code[protected].
                                but i am waiting from 2weeks and the refund has not yet reflected into my account.
                                Neither i am getting a support assistance from amazon nor from the bank.
                                Amazon India customer support has been notified about the posted complaint.
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                                  nav neet (Sikh World)
                                  from Noida, Uttar Pradesh
                                  Feb 1, 2017
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                                  Address: 175105
                                  Website: www.amazon.in

                                  I'm enclosing a picture of the bank statement of my state bank of India account. On 20 th aug 2016 while doing an online purchasing through the Amazon website my account was debited twice with 949 Rs. I've requested and also made so many complaints about it to SBI and Amazon but they both denied and blamed each other since today and I didn't get my money back yet. Please help me get my money back.
                                  +1 photos
                                  Amazon India customer support has been notified about the posted complaint.
                                  Feb 01, 2017
                                  Updated by nav neet (Sikh World)
                                  [protected] order id
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                                    Bhudeb Ranjan Naha
                                    from Kolkata, West Bengal
                                    Feb 1, 2017
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                                    Address: 700064
                                    Website: amazon.in

                                    I have purchased Crompton Eco Smart Linea 18 watt LED(2 nos.) tube light vide order No.#[protected] which was delivered to me on 30 jan 2017. on opening the packing for fixing the tube light I could not find the materials for fixing the tube lights. I do not intend to return the tubes for the small missing items which can be provided by you as it is not available locally. I would request to send me the materials so that I can fix the tubes on the wall.
                                    Amazon India customer support has been notified about the posted complaint.
                                    Feb 01, 2017
                                    Updated by Bhudeb Ranjan Naha
                                    I have purchased 2 nos. Crompton Eco Linea 18 Watt LED tube light Which was delivered on 30 Jan 2017. The clips for fixing the tubes on the wall was not provided. Request send the clips and any other required for fixing the tobes.
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                                      Pravin D Thakare
                                      from Nashik, Maharashtra
                                      Feb 1, 2017
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                                      Address: Nashik, Maharashtra, 422001
                                      Website: www.amazon.in

                                      Dear Sir / Madam
                                      I have purchased Tuesday 4 October 2016 /[protected] 49" Infocus LCD TV on that time there was 15% Cash Back Offer on purchase using HDFC Debit/ Credit Card and amazon mobile app. So i have purchased it using HDFC debit card and Amazon app and they promised me cash back on 5th Jan 2017. But yet now i have not received any cash back.
                                      I have contacted their customer care regarding it but they always promised me you will get it with in 4 to 5 days last time also their senior team leaders promised me you will get it with 4 days, till now i have not received any cash back.
                                      I have also their promised call recordings and emails with me.
                                      pls guide me and take action against them
                                      +5 photos
                                      Amazon India customer support has been notified about the posted complaint.
                                      I had always admired Amazon for its customer service until this fraud by amazon.
                                      On 1st oct 2016 before placing the order just to be sure I contacted customer support via chat facility and asked whether if I would be eligible for cashback. To which he replied yes I would be eligible for cashback if my order consisted of the said items. After getting confirmation and reading all t&c, I went ahead and placed an order.
                                      On 2nd Oct I received an email saying that if eligible then I would get cashback.
                                      On 14th Nov 2016 I received an email which stated that my order entitles me for cashback.
                                      On 5th Jan 2017 when I didn't received cashback, I first contacted HDFC and then they said amazon didn't processed it.
                                      Contacted amazon and they apologized and said that if I have received an email then I should get cashback.
                                      They asked me if cashback can be given in the form of amazon.in gift card, to which I refused saying that it would be good if it is given in the card account.
                                      After few days on 3rd Feb 2017 I receive an email saying that I am not eligible for cashback.
                                      I called customer service to check with them what nonsense is this about. I had read the t&c and also got it confirmed before placing an order. Also I did received an email saying that my order entitles me for cashback.
                                      Asked them to provide chat transcripts, offer t&c pdf document and reason why I received an email and why agent said that I would be eligible, to which they didn't provided any information.
                                      Received an email which again stated is it ok to give cashback in the form of gift card. This time being frustrated, I replied saying that please go ahead and process it in the form of amazon.in gift card.
                                      No reply for 3-4 days, sent several emails. No details were shared and they simply again started saying that I am not eligible.
                                      Again today called customer service, asked to connect to higher representative. She refused to do so and assured that she would help me with resolution. Again explained the complete issue. She agreed that customer service agent had confirmed about cashback during the chat. But then after 30 mins she started giving lame reasons for not being eligible for cashback. The worst thing she could say was that the email I received on 14th Nov 2016 about my order entitles me for cashback is an automated email sent to all customers including those ineligible. When asked her to reply the same statement in email, she refused saying that I cannot document whatever I am saying. Hahaha...this is how I felt.
                                      Then she disconnected the phone saying that I have provided all information, to which I replied no you haven't and shouldn't disconnect the call, but she was adamant and disconnected the call.
                                      Again called the customer service, asked again to connect to higher representative, was refused, told the issue, he simply disconnected the call. Lol
                                      Again made a call, requested to connect to higher representative. Was again refused and assured the resolution himself. I had to again explain the issue. Asked him what does the email sent on 14th Nov 2016 imply, asked him to please reply the same in email, and then he was so rude saying that why do you want it to be documented. I cannot tell it via email. After that he was just rude in his behavior. Started saying that now again you would call us even when we have said that you are not eligible.

                                      Such a bunch of fraudsters and cheaters, won't accept the mistake and simply say you are not eligible. They feel that we cannot do anything. And I assume this is a fraud and many customers would have faced the issue.
                                      #SayNoToAmazon
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                                        Prakasan Kv
                                        from Bengaluru, Karnataka
                                        Feb 1, 2017
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                                        Address: Kannur, Kerala, 670002
                                        Website: amazone

                                        Tin number[protected]
                                        cstnumber [protected]
                                        invoice no.TNMAA[protected]-329387

                                        Ordered through HDFC debit card on 17/01/2017.product delivered but not credited the discount amount till date .Amazon offered 5 percentage discount on product purchased through hdfc debit card.i purchased MOTO G4 ON 17/01/2017 in the offer period. the offered discount will not credited yet.send me the phone number for complaining about this.
                                        Amazon India customer support has been notified about the posted complaint.
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