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Amazon India Complaints & Reviews

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Last updated Mar 30, 2024
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Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy
Hyderabad
Hyderabad District
Andhra Pradesh
India
500032

Amazon India reviews & complaints page 782

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S
Sujoy abraham
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Pathetic amazon.in CUSTOMER SERVICES

Address:Alappuzha, Kerala, 689511

Below was the mail sent by myself to the Customer Service team...
anyone does even care to look at such emails..

Hi,
SEND THIS TO CUSTOMER SERVICES LEADERSHIP TEAM
[protected][protected][protected][protected]
1) My priority concern WAS why the Replacement order was returned. BUT seeing the amazing CUSTOMER SERVICE my focus changed.
2)
Scene 1: My first...
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S
siddiqnf
from Chennai, Tamil Nadu
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Lenovo K5 vibe

Address:600049
Website:Amazon india

I didnt recieve my product even after its payment. please take sppedy action for a better customer satisfaction of your valuable service. i booked my product on 10/12/16 and i was assured that i will be recivng the product on or within 21 st of december. But when ask their customer service executives, they reply that the product is out of stock now and wait for another 2 days. im totally feel cheated and frustrated by their service....
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B
Billy Francis
from Delhi, Delhi
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Unethical Customer deal - mischievous & fraudulent deal.

Address:Kozhikode, Kerala, 673571
Website:Amazon.in

I had placed an order with amazon.in with order No.[protected] for a mobile phone. Payment was made on emi basis from my credit and bank debited the amount and related charges and approved the payment. Order has been placed on 08.12.2016 and the order got confirmed. On 09.12.2016 the item ordered has been dispatched by the store and it has been updated against the order and it was stated that the order will be delivered between 14-19...
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V
Vickymadaan
from Mohali, Punjab
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Seagate hard disk did not deliver

Address:Kurukshetra, Haryana, 136118
Website:www.amazon.com

I want to submit a complaint against amazon.com. I ordered seagate backup plus slim 1tb portable external hard drive with 200gb of cloud storage on 26 october 2016. Cost of this product was 3797 inr on that time. I paid same amount in advance. But after 15 days when i called to complaint regarding i do not receive my hardisk then they assured me that your product will reach as soon as possible. After 40 days from order i did not get my hardisk....
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N
nipoojar
from Bengaluru, Karnataka
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Refund for order Id : 171-9320392-9873912 is not credited

Address:Mumbai City, Maharashtra, 400091
Website:www.amazon.in

Refund for order Id :[protected] is not credited. Amazon claims that refund was initiated from their end on 3rd December 2016. I cannot see the refund in my bank account summary till date.
I have had rounds talking to customer executives of amazon & my bank involved - Citibank. Amazon executives claim refund transaction was successful & provide me with a transaction Id. Citibank executives cannot find the transaction Id &...
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G
Ganesh Dutt Dwivedi
from Bhopal, Madhya Pradesh
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Refund amount of mobile

Address:Singrauli, Madhya Pradesh, 486885
Website:Amazon

This is to inform you that I have placed the order for mobile (#[protected] amount of Rs- 5390 /- ie- five thousand three hundred and ninty rupees only through the amazon online shopping dated 16.12.2016. Which I have cancelled on the same date and It's have been a week I haven't received any refund amount till now.
Please consider my request and loOK over the issue regarding the same..

Thanks in advance!...
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Address:Pune, Maharashtra, 411014
Website:Www.amazon.in

I had placed an order for a tommy hilfiger watch which was for 11, 306 & for my brothers birthday. The delivery team left the watch with some neighbours whom I don't even know! Still, being co-operative I have checked with all my neighbours who claimed that they received nothing. I did not even ask Amazon or the delivery team to leave my parcel elsewhere, still they did not bother and left it. I had been saving money to buy this watch since...
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S
smartyn13r
from Andheri, Maharashtra
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Amazon GC/Pay Amount not giving as refund instead giving worse service

Address:Mumbai City, Maharashtra, 400053
Website:amazon.in

I'm being ordering from Amazon and lately I've received the worst services from them

each time they have kept my fund stuck in refund process and in Amazon GC/Pay
I had requested them to refund it to my bank and close my Amazon account but they are not supporting me.

kindly help...
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S
Shridhar Kumar Panda
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Refund Even after More than 10days

Address:Thane, Maharashtra, 401305

Order ID[protected]
My Product couldn't be delivered within the stipulated time period. So I cancelled the Order. But Still No refund is credited....
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T
Tintu Tojo
from Bengaluru, Karnataka
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Complaint against Delivery of product

Address:Bangalore, Karnataka, 560043
Website:www.amazon.in

I got an SMS stating Delivery couldn't be completed because customer wasn't available, which was a lie, I have been at office waiting ...I spoke with customer care executive also. There is no proper response from their side...
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G
gajender kumar rai
from Noida, Uttar Pradesh
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Defective piece and payment issue

Address:110070
Website:amazon.com

Hiii...
I am gajender kumar
Mobile no.- [protected]
Order no.[protected]
I have purched a wrist watch of rs. 753 from amazon company on cash on delivery mode but i got effective piece. When i replaced that product, i got my money in my gift voucher. This company is totally fake.
Again i ordered a halmet after that of rs.1125 added from gift voucher and rest from my debit card...
After 6 days...
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R
rishisandrum
from Perumbavoor, Kerala
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Non functioning of Bosch GSB 10 RE Home Tool Kit

Address:Thrissur, Kerala
Website:[email protected]

I had purchased a Bosch GSB RE Home Tool Kit(92 tools) B0119ROQXY on line on 28th oct.2016 wchich is not functioning properly. The order no.was ID[protected], invoice no.HR-DEL[protected]. I am a native of Thrissur District. Kerala.where shall I have to contact for repair the Drilling machine?.Not even completed two months after purchasing this.
With regards
RAVINDRANATHAN
CENTRAL EXCISE SUPERINTENDENT...
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P
Prem Saral
from Bengaluru, Karnataka
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Customer service

Address:608001
Website:amazon.com

Sir
I have ordered a rubber handgloves (Primeway rubberex flocklined rubber hand gloves, medium, 1 pair, yellow
Sold by: tools centre
132.00) at 13 th december. I got an intimation message after it reached our destination but the customer service didnt give any proper response without asking us they returned the product i am very much disappointed hereafter i wont order any thing in amazon...
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Address:500032
Website:www.amazon.in

Refund amount of Rs.23, 382.00/- against Amazon.in (Order Id #[protected] not yet initiated/received as of now after so-many-days even after return product has been successfully reached to Amazon Fulfillment Center but full refund amount of Rs.23, 382.00/- against-the-same not yet received till now. So, I therefore kindly request you from the every very corner bottom of my heart that please Sir/Madam to kindly do the needful and...
+3 photos
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P
Parameshwaran Ramanan
from Bengaluru, Karnataka
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Oneplus 3T not delivered.

Address:560035
Website:Amazon.in

I ordered OnePlus 3T from Amazon on Dec 12th. It reached bangalore courier service on Thursday 15th Dec and it was out for delivery on 16th Dec. The delivery guy called around 5:30 and gave me an address to come and collect. I told him it has to be delivered to my home address which is given, he cancelled the call. And the tracking status was updated as 'Customer not reachable'.
I called Amazon customer service on 16th and informed...
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S
samiran ghosh1
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Wrong item sent

Address:741235
Website:amazon.in

I ordered a jacket, and which amazon sent was not as shown in website. Colour and style did not match. I asked for a replacement, but they did not sen anyone for pickup .Pickup Tracing id is :Pickup Tracking ID:
[protected] . I have provided the item details in attached screenshot . Amazon has not contacted me after delivering wrong item and I can not contact their coustomer care number. They are not answering my phone call
Please...
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D
dubbasairam
from Chennai, Tamil Nadu
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Refund cash back payment had not received

Address:Guntur, Andhra Pradesh, 522034
Website:www.amazon.in

I had bought the mobile(8th aug 2016) in amazon when their is an cash back offer of 10% through sbi debit.As per terms and conditions i had to recieve my cash back on OCt 10th 2016, but i did not recieved my cash back yet.when ever i am calling them they are simply saying that they are checking why it is not credited.And i had also shared the bank statement also. Please try to solve this issue as soon as possible.
ORDER No:[protected]...
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R
Rajesh Coria
from Delhi, Delhi
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Struggling to get a copy of invoice...

Address:110067
Website:www.amazon.in

Hello.. I placed an order on Amazon and received it. I have been struggling to get a copy of invoice since past 20 days. I contacted Amazon's customer care service n they are continuously misguiding me, giving me false assurances n hopes. Should it be that much frustrating to get a simply copy of invoice. Amazon is saying that it is a seller fulfilled order and they are unable to provide me invoice. Pls look into this matter. I want to take...
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M
Marri Devender Rao
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order ID 404-7547019-1029125

Address:500038

I had ordered some seeds of worth Rs 137 and gave my office address for delivery, the courier person tried to contact me on 14th Dec 2016 for delivery at 3:25 PM. I was on leave on that particular day and could not pick up the call. To my surprise I got a message stating order is delivered at around 9:37 PM.

The delivery person no is [protected]

I had contacted amazon customer care and gave all the details but...
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M
Mishraganesh688 @gmail.com
from Amritsar, Punjab
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Mobile charger

Address:140603
Website:Amazon

Sir Amazon kae site YU yureka kae Mobil charger black caller kae deakh rahae hai leaken muja white caller kae mela hai as kasa hao gaya site ma kuch aur caller dekha rahae hai leaken muja mela white caller ASA kasa...
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