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Amazon India Complaints & Reviews

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Last updated Apr 23, 2024
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Amazon India reviews & complaints page 804

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N
nirmalkapil11
from Gurgaon, Haryana
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Product not delivered and fake promise

Address:Jaipur, Rajasthan, 302001
Website:www.amazon.com

Amazon make me fake promise. I wanted to buy mobile for my fiance. I placed order on amazon and clearly told there customer care executive that i want my product before 29th october (Diwali). Till 29th october afternoon, amazon customer care person make me fool that your product is on the way and will be reached at 4 pm. After some time when i called them amazon said me that your product is damaged and cant be deliver at your address. I have...
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K
kumar@93
from Delhi, Delhi
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Product not delivered to me till date

Address:753014

I bought tartarus™t-b 788 stylish cooling pad on 4th october from amazon india but the product has not been delivered to me yet. And further information is also not provided by either amazon india or seller i. E blue dart couriers. Its already a month and also the return of product is also expired. The delivery system of the blue dart is very poor in this case....
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Address:New Delhi, Delhi, 110018
Website:www.amazon.com/ap/signin

• Product delivery update and attempt wrong updated
• Courier Company never called and response on phone and update that attempted to deliver.
• When you called to Amazon service centre agent like Pratipal will be rude. Addressing issues without even listening your problem. If you ask to transfer the call he will refuse. Over lapping on call/Rude answers/ also will not disconnect the call if you request.
• Kindly...
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S
sj331985
from Bengaluru, Karnataka
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Refund credited in gift card instead of issuing cheque

Address:Bangalore, Karnataka, 560037
Website:Amazon.com

This is regarding the refund of order no.[protected]...

I never asked amazon to credit the refund in amazon gift card account... I don't want my refund in amazon gift card account...

As spoken to one of your customer care executive on the day of returning the product, i was told that i will receive cheque of the same...

So i request you to pls arrange to issue cheque in favour of my name...
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R
Reason
from Hyderabad, Telangana
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Poor delivery service

Customer gets message that the product is going to be delivered today. But the contact number of the delivery person in the message is different or the delivery person is busy with other jobs, asks the address several times and delivers late after repeated calls. Sometimes the order is cancelled by itself.The delivery may be before the expected time but it is not satisfactory....
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A
arjun.p24
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Product not good

Address:Bangalore, Karnataka, 560037

I have purchased a LeEco Le Max2 (Rose Gold, 32GB) on 25th Oct 2016, poor battery in half an hour its showing full battery after use of 3-4hr the battery is dead I think your providing the fake or damage pieces to the customers the cost of that is 17999.00/- so pls pls I need to change this mobile or change this piece wat the fake product. For the first time am buying electronic product from amazon but the worst experience I think you people...
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S
shailesh pad
from Mumbai, Maharashtra
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Debited order # 171-0369623-1808344 rs.850

Address:Thane, Maharashtra, 401101
Website:amazon

Today on 28th october, i paid payment to w. o. w. perfumes - gift set "a" perfumes
Via order #[protected]of rs.850 which get debited from my sbi netbanking but after order get generated it shows order failed.

Amount not get credited and order failed so i cancel that order but not get amount refund of same.

Please credit same at ealiest....
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S
srisaila
from Mumbai, Maharashtra
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Return item pick up

Address:Mumbai City, Maharashtra, 400043

Your return pick-up is scheduled for: friday, oct 28, 2016, 08:00 - 11:00 the phone number we've given to the carrier for this pick-up is [protected]
Pickup address
Banu r patrachari
C1 - 202, sankara colony
P l lokhande marg
Mumbai, maharashtra - 400043
Phone: [protected]
Pickup time: friday, oct 28, 2016, 08:00 - 11:00
Tracking id:[protected]

No body has arrived...
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H
harsh.kedia
from Ranaghat, West Bengal
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Not received the product I ordered

Address:Kolkata, West Bengal, 700040
Website:Amazon.in

I had placed an order on Amazon.in for tampered glass which was supposed to be delivered on 20th Oct but it is 28th Oct today and I have not received it even the Amazon customer care couldn't track it now because of Amazon mistake the phone which is newly bought has a crack in the glass. Whenever I call customer care they tell me this order is of outside seller and the outside seller calls next morning and tells he will look into the matter...
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A
Anchal singh1
from Noida, Uttar Pradesh
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Not getting what I ordered

Address:New Delhi, Delhi, 110077
Website:Amazon.in

I Ordered a t shirt but I received just opposite from which I was ordered.its always happen, online its show wow but in reality its pathetic.worst experience always.I dont know what going to happen in others order which is on the way to deliver.order no[protected].kindly check.its already register for return refnd amnt.cant abuse otherwise......
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U
usha.b
from Mumbai, Maharashtra
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Tosmy Food Processor

Address:Thane, Maharashtra, 400605
Website:Amazon.com

I have rcvd food processor under order no.[protected], without handle of food processor. Pls arrange replacement of the same.

Thanks/Usha.
[protected]....
+1 photos
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Address:826001
Website:www.amazon.in

I have ordered for earton combo pack of 2 pair of shoes grey (Casual shoes with sports shoes) (10 uk) with an order no.[protected].

The earton seller has sent be lower size product (9 uk), different product than shown in amazon website image and inferior product.

Kindly send me 10 uk size product as well as same product which had been displayed in your website. Other wise please black listt earton seller.br...
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R
ramneekarmy
from Delhi, Delhi
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Faulty oneplus 3 phone sent to me

Address:New Delhi, Delhi, 110085
Website:www.amazon.in

I am Ramneek, I received One Plus 3 couple of hours back (28/10/2016) and its Disgusting to see a faulty phone to arrive after waiting for 3 days and especially on the occasion of Diwali.
Amazon really has spoiled my festive season by sending this faulty phone whose Home Button does not work. I Could not even set up the phone with finger print sensor as it was not reading it. I tried so many times with hard and soft push, from set...
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S
Sid J
from Bengaluru, Karnataka
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Customer harrasement

Address:Bangalore, Karnataka, 560055
Website:www.amazon.in

Hello,
I regret to be writing this mail as this is not a mail to appreciate the services that amazon provides in India. This mail lists of events that I have faced and how the Amazon team has harassed a loyal customer of theirs.

I had placed an order exactly 9 days back from another account whose credentials are the follows: Email Id-archana.[protected]@gmail.com
Phone number- [protected]
address- World...
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A
Alexander Swami
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replacing for Mobile

Address:Kolkata, West Bengal, 700016
Website:www.amazon.in/ref=nav_logo

I had ordered a phone "Moto g4 plus, 32gb " worth RS 13499, but I got defective product .
1st the charger is not working properly and 2nd the phone's power button was inclined in one side..it was loosely attached.. I asked Amazon to replace my phone and as they are promising that they will look into my problem and solve it.. They are not keeping their promise and no courier boy are coming to take phone yesterday I had talked with Amazon...
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M
Mukesh Bokde
from Pune, Maharashtra
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Mobile startup pattern

Address:441101
Website:[email protected]

I just recevied red mi note 3 mob and i start mob but mobile want pattern lock
so u replace the mob

mob no [protected]...
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R
Rajoshree Chowdhury
from Kolkata, West Bengal
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Deney to delivery

Address:711107
Website:Amazon.com

I have ordered a product on amazon.com. Today morning one message came to me that the product will deliver today.. But the delivery man called me once.. But unfortunately i missed the call. After some time i called back to him. But he said that though i had not received the call the product will not be delivered today.. This is my fault.. I am not finding any reason behind this explanation.. Being a working person a phone call can be miss...
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M
MD AYNAL HOQUE
from Muragacha, West Bengal
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HP V210W 32GB USB 2.0 Pen Drive ORDER # 404-0242311-4336354

Address:742135

I ordered HP V210W 32GB USB 2.0 Pen Drive on 14th october.
ORDER #[protected]. it was estimated to be delivered on 28th of october, but still no communication is made from your corner. i have already chatted with u 3 times, only getting assurance. i am fed up with ur assurance.
if it is not solved today, i will file a case in the consumer forum....
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S
Sunil Dhinoja
from Mumbai, Maharashtra
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Products not delivered

Address:400067

I have ordered Samsung On7 Pro Black from amazon.in on 17th October 2016 and my order no. is[protected]. I was being told that product will get delivered to you on or before 26th October 2016. I received message on 23rd October stating that product will get delivered to you today and the contatc number of courier person were also provided, but I haven't got, then again 24th October also got same message that product will get delivered...
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M
mohnishkakkar
from Bengaluru, Karnataka
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Order Cancelled But Amount Not Refund

Address:Karnal, Haryana, 132001
Website:www.amazon.in

I place a order from www.amazon.in on 25-Oct-16 Order no.[protected] & made a payment through Credit Card EMI
on the very next day 26-Oct-16 i called to customer care & infrom them to i dont want this product so please cancel the order they confirm me that the mail sent to their courier team & the same will be returned on 27-Oct-16 i again call to customer care & repeat the same thing on 28-Oct-16 I got a sms that your product...
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