Amazon India Complaints & Reviews

I had placed an order for a tommy hilfiger watch which was for 11, 306 & for my brothers birthday. The delivery team left the watch with some neighbours whom I don't even know! Still, being co-operative I have checked with all my neighbours who claimed that they received nothing. I did not even ask Amazon or the delivery team to leave my parcel elsewhere, still they did not bother and left it. I had been saving money to buy this watch since months. When I asked to give my money or the watch back, they asked me to wait for 4-5 days which is un-acceptable.
They left my brother without a gift, me disappointed & depressed & my money has been taken.
Please help! The advisors bluntly disconnect my calls, chats. They do nit even respond to my emails and my tweets.

I'm being ordering from Amazon and lately I've received the worst services from them

each time they have kept my fund stuck in refund process and in Amazon GC/Pay
I had requested them to refund it to my bank and close my Amazon account but they are not supporting me.

kindly help

Order ID[protected]
My Product couldn't be delivered within the stipulated time period. So I cancelled the Order. But Still No refund is credited.

I got an SMS stating Delivery couldn't be completed because customer wasn't available, which was a lie, I have been at office waiting ...I spoke with customer care executive also. There is no proper response from their side

Hiii...
I am gajender kumar
Mobile no.- [protected]
Order no.[protected]
I have purched a wrist watch of rs. 753 from amazon company on cash on delivery mode but i got effective piece. When i replaced that product, i got my money in my gift voucher. This company is totally fake.
Again i ordered a halmet after that of rs.1125 added from gift voucher and rest from my debit card...
After 6 days it automatically got cancelled. And again rs. 753 refunded in gift voucher. Rest money will be transfered in bank in account told by them..
Why they don't refund that amount in bank account directly.
They are fraud and harshing the customers..

I had purchased a Bosch GSB RE Home Tool Kit(92 tools) B0119ROQXY on line on 28th oct.2016 wchich is not functioning properly. The order no.was ID[protected], invoice no.HR-DEL[protected]. I am a native of Thrissur District. Kerala.where shall I have to contact for repair the Drilling machine?.Not even completed two months after purchasing this.
With regards
RAVINDRANATHAN
CENTRAL EXCISE SUPERINTENDENT

Sir
I have ordered a rubber handgloves (Primeway rubberex flocklined rubber hand gloves, medium, 1 pair, yellow
Sold by: tools centre
132.00) at 13 th december. I got an intimation message after it reached our destination but the customer service didnt give any proper response without asking us they returned the product i am very much disappointed hereafter i wont order any thing in amazon

Refund amount of Rs.23, 382.00/- against Amazon.in (Order Id #[protected] not yet initiated/received as of now after so-many-days even after return product has been successfully reached to Amazon Fulfillment Center but full refund amount of Rs.23, 382.00/- against-the-same not yet received till now. So, I therefore kindly request you from the every very corner bottom of my heart that please Sir/Madam to kindly do the needful and...

I ordered OnePlus 3T from Amazon on Dec 12th. It reached bangalore courier service on Thursday 15th Dec and it was out for delivery on 16th Dec. The delivery guy called around 5:30 and gave me an address to come and collect. I told him it has to be delivered to my home address which is given, he cancelled the call. And the tracking status was updated as 'Customer not reachable'.
I called Amazon customer service on 16th and informed them what has happened and ask them to deliver asap. They also promised to take action. After that till today (19th Dec) 9:00 PM I have contacted them atleast 10 times and no action has been taken yet.

I ordered a jacket, and which amazon sent was not as shown in website. Colour and style did not match. I asked for a replacement, but they did not sen anyone for pickup .Pickup Tracing id is :Pickup Tracking ID:
[protected] . I have provided the item details in attached screenshot . Amazon has not contacted me after delivering wrong item and I can not contact their coustomer care number. They are not answering my phone call
Please help .

I had bought the mobile(8th aug 2016) in amazon when their is an cash back offer of 10% through sbi debit.As per terms and conditions i had to recieve my cash back on OCt 10th 2016, but i did not recieved my cash back yet.when ever i am calling them they are simply saying that they are checking why it is not credited.And i had also shared the bank statement also. Please try to solve this issue as soon as possible.
ORDER No:[protected]

Hello.. I placed an order on Amazon and received it. I have been struggling to get a copy of invoice since past 20 days. I contacted Amazon's customer care service n they are continuously misguiding me, giving me false assurances n hopes. Should it be that much frustrating to get a simply copy of invoice. Amazon is saying that it is a seller fulfilled order and they are unable to provide me invoice. Pls look into this matter. I want to take an action against them.

I had ordered some seeds of worth Rs 137 and gave my office address for delivery, the courier person tried to contact me on 14th Dec 2016 for delivery at 3:25 PM. I was on leave on that particular day and could not pick up the call. To my surprise I got a message stating order is delivered at around 9:37 PM.

The delivery person no is [protected]

I had contacted amazon customer care and gave all the details but they are saying item is delivered to customer with signature.

I work for a corporate office where in the courier person's are not allowed into the office, usually they call us to come to the gate for the delivery. They will usually check ID card before delivery.

Usually at 9:37 PM in the night there will not be any person in the office.

Customer care people seems to be dumb to understand my logic and they keep rejecting my claim.

This is the last email I got from them

"Although we understand your position, we have reviewed this claim and we stand by our decision. We cannot give you more information about this matter, and we may not reply to further emails about this claim."

I request others to buy items only by cash on delivery, do not give the cash upfront and be on the mercy of the delivery person.

Sir Amazon kae site YU yureka kae Mobil charger black caller kae deakh rahae hai leaken muja white caller kae mela hai as kasa hao gaya site ma kuch aur caller dekha rahae hai leaken muja mela white caller ASA kasa

Product purchased not working. booked for return and refund.

no action taken by amazon

hello

Seagate harddisk purchased on dec 3 2016 isn't working. Return and refund was booked on the very next day but still pick up wasn't made. I have brought this problem to customer care's notice several times. people attend the call gives same positive reply without change in words. pls check call log of so that you can know how many times we have approached your customer care.product worth is Rs 4150. I cant lose my money.
selling a faulty product and not returning my money.this doesn't sound ethical. we have lost the trust on amazon and amazon prime products.

help me out. whom should I contact to resolve the issue?????

Sir,
As i was returned my product(mobile) on December 11 2016 ORDER NO #[protected] and then it is said to me that your refund will be reflected in your account in 2-4 business days(As returned on your Return/Replacement time line slip see slip below) but today is December 19 2016 and expected delivery to the seller is december 16 2016 and there is no update regarding this...one more think is that i have not found any of your Amazon Representative who give me a correct solution for this i called more than 10 times to the helpline number but every representative have there different opinion for the same issue i don;t know why every representative is trying to make me fool...I'm not satisfied with amazon...please tell me the possible thing what i have to do and how i can get my money back and i don't want to talk to your representative's anymore...Please solve my issue ASAP and return my money so that i can purchase some other mobile phone ...thank you...:(:(

Dear Sir,

This is regarding the delivery item of mine. Your delivery agent with the following mobile no.[protected], who had brought my item and did not deliver on Sunday 18th with the excuse that it was late for him.

Kindly instruct him to hand over the goods in time. He is also not courteous when talking to customers.

Thanking You,
G.Rodrigues

https://www.amazon.in/gp/your-account/ship-track/ref=oh_aui_st_v2_btn?ie=UTF8&it...⇄

Sir, I had purchased one woolen shirt Beize colour, Arihant make, 42 size for my father for his birthday vide order no. (#[protected]. The shirt has been delivered and the same is found defective. There is a cut in the shirt which is is stitched (i.e. rafoo) at the right lower side. This is the first time I have purchased any item from Amazon and my experience is very bad.
You are therefore, requested to please replace the shirt with new one and take back the defective shirt.
Thanking you
Yours sincerely
AMIT KUMAR
([protected])

The above mention reference orders are not come to my address where I was cancelled second order before reaching and first order gave me a mail that they come and contact me but actually no one come and contact me. This delivery problem I also get before this so I cancelled this and Amazon is not well online purchasing centre. Fake promise, fake delivery mail.
I request you kindly refund my money which I paid for the above order.

I have placed an order for Dress Material on Amazon on 13/10/16 Order Number:[protected], it was delivered on 19/10. The material which I received was not the one which I have placed order for and that too it was a damaged piece. I have returned that material on 20/10 itself and I have placed an refund request.
I have spoke to Amazon customer care Many a times, even with Senior executives, they always say we are trying to resolve your issue give us 3 - 5 working days.
Its more than 50 days now they didn't even generated Refund reference number and my concern is still unsolved. I have experienced a WORST service from Amazon.