Amazon India Complaints & Reviews

I bought a phone through amazon (India) a few months back and now is giving some software related problem. As it is under warranty, i can get it serviced from an authorized service center for which they need the invoice. Unfortunately, the imei# on the invoice provided by amazon is incorrect without which the center refuses to provide the service.

I have been following up with amazon for last 2 months to get the correct invoice...

I have purched a Cover of samsung note 3 but i have recieved duplicate cover from amazon.in site i have replaced 5 times then also they are giving me duplicate cover so i request you to take stright action....

Disgusting amazon services and customer care representative, their customer representative is not at all professional and always makes false promises.

Order id:[protected]
Ordered redmi note-3, 32 gb mobile is not delivered as committed.
Order date: 3 october 2016
Committed delivery date: 10 october 2016.

Above product is not delivered by amazon till this date i. E. 26 oct, today...

Hi,

I am waiting for my item to be delivered from 24th oct 2016. It was supposed to be delivered by 8pm on 24th oct.
I am still waiting for the item, every day i get a notification about the dispatch and then by evening i get address details required.
When i called them they said sorry and it will be delivered byy tomorrow and then the cycle continues.
Have sent mail tried calling customer support, no...

I had placed an order on amazon for a phone samsung a5 2016 with order no.[protected] on 4th of actober 2016 with a stipulated delivery date of 7 to 10 october 2016. On 5th october i got msg from amazon stating my order package was dispatched and on 7th oct another msg from amazon that the package is out for delivery and will be delivered by end of the day did not received the product on that day nor got any call form amazon delivery...

Regret to inform that order no.#[protected], Vitro Mosquito Spray has not reached yet. All other items ordered after it had come in time. Kindly see to it and deliver to my home address as given before without fail.
C, P, Rayen...

Worst experience. Ordered some items as a gift on 7th october. But one of them didn't reach till 21th oct. You ruined my surprise. Tracking details missing. On complaint got tracking details. However as the pack was damaged, torn and opened, the delivery boy threw it above the gate. Amazon is neither arranging pick up nor refunding the money. How can i ask the person to courier it back.. Itz not courtesy. And i ordered it to another city,...

I received phone which has heating issue, arranged an engineer visit and after verification heating issue was confirmed.

I am forced to get the replacement of the product instead of refund stating that it is as per our policy.

When asked to provide the same statement in writing, denied and disconnected the call. I am returning product within 10 days timeline as per policy and it is confirmed by their engineer...

I have placed an order for Lenovo A2010 mobile phone with black colour. But I received the phone with grey colour. I go for the replacement. I get the phone with grey colour again. It is mentioned as black in the bill but it is grey on the mobile phone box from company. I had placed an order on 4th Oct, 2016 and today is 27th Oct, 2016. in almost 25 days i get nothing but the headache....

Amazon not ready for cancelling my order and making the refund. I am following up with them every alternate day. But they are not cancelling my order. When i am calling them they are not giving me exact information they are making a mockery of my situation and asking me to get some rest. When i am tracking them on chat all of them are not having any information, and not cancelling my order. The height of the scenario is that one of their...

I purchase this smartphone on 24oct 2016 and the very first day issue. I purchased a smartphone which is crap compare to its price range and also has many issues. So i contacted the amazon customer care for the return/refund of this phone but they denied to provide any such service and ask me to collect two letters from motorola then they will refund the money.
When i contacted motorola for those letters they say they won't provide...

I had ordered mobile from amazon and due to some reason i had to return the product. I had raised the refund request on 18th october and the pickup was scheduled for 20th. Bit no one has come till now to collect the product. If it would have been collected on 20th i would have received the refund on 24th. I everyday called customer representative for this issue but everyday there was same response that it will be collected in 24 hrs but there...

It has scheduled by amazon to pickup the product on 24-oct-2016 but till date product has not yet pickup by blue dart and when i track this id# [protected] through online then it has mentioned like "package not ready". I am surprise how they have updated wrong information without come to my home. I am receiving message and they will pickup today......

I had ordered a kurta and a saree from amazon which was not as per my expectations so i put a return request. It's been 3 days and they haven't picked up the product yet. Everyday they say they will come and they don't turn up. Yesterday i even called them up and requested them to take away the products today by 11 am since nobody would be available from tomorrow. But today also nobody came. The sms sent by them had an amazon executive contact...

Hi,

You people are making me fool since last 4 days it create only bad image of Amazon in Indian customers & market.
I think Amazon not want to delivered the my packege that's why again sent fake sms & mail by amazon "We could not deliver your order with Safari Thorium Polycarbonate 66 (cms) Silver Hardsided Suitcase (@@ as customer was not available. http://amzn.in/02CyFGh" but nobody had visited my communication address...

I Was ordered Mobile on Amazon.in on 17 october 2016, for that which i was suppose to get delivery by 21 october 2016, The Delivery person called at 9 pm in Non-Working hours. and i asked him to deliver the product on 24 october but he didnot deliver the product as upto date.This kind of worst delivery i didnot seen before.....

Got phone one plus 3 costing 27999 on 19.09.2016 and it got damaged it was in manufacture warranty and when checked with customer care they are saying that nothing can be done.
Please do something on it as we have paid a huge amount and it is just a month old phone.
Please refund our money or get the phone replaced else we need to go to consumer forum as there is still the warranty....

Hi,

I places an order on 10th aug 2016 (order #[protected] for a laptop (hp pavilion 15-au084tx 15.6-inch laptop (core i5-6200u/4gb/1tb/windows 10 home/4gb graphics), natural silver) sold by vendor (ascent technologies). it was delivered to us on 16th aug 2016. however we were not happy with performance of the item and had process the self return on 25th aug 2016. because this was a self return i had to return the...

Hi,

My name is Anshul Khanna, i am extremely disappointed with the use of trade malpractices adopted by amazon these days. Such malpractices include cancellation of order after receiving the payment from customer through online banking.

I did online payment of Rs. 388 through net banking for the order I placed on 24th October, Order #[protected] for book named Criminal Procedure Code Sep 2014 published...

Hi,

I ordered a mobile on amazon.in and which i was suppose to get delivered before 21 oct, i get to see updated in the amazon portal that, your order has been shipped and will be delivered before 21 oct. I waited so long and today i got call from the seller that we still did not ship your order.

Amazon should not update any such statuses because we dont go by seller but we go by amazon statuses, else in worst...