Amazon India Complaints & Reviews

Amazon order number order #[protected]

I ordered the product on amazon, it did not get delivered to me. I had reached out the customer care support 3 times now, and all 3 times i was given false commitments.

When i took the matter to someone called priya (So called leadership team of chat support) she took 1 hour of my time, and in the end rudely forced ended the chat. To my surprise i also did not receive...

Sir, second time i am complaining about my refund money. I complained on 18th october. But till date i have not got any massage or not get the refund money. My order no was[protected]. The refund goods received by you on 9th october'2016. Pls. Let me know where as i will get the refund or it will be forfeited. The refund document no. Is a[protected]. Pls. Give me any answer whether i will get my refund or not....

This the 5th or 6th time i am calling and writing to amazon. I have lost all faith in its services. Till date all the things efforts are done by me and i have not received any resolution. Let me explain you once again what exactly happen with me.

Day one (Saturday 22 october 2016):

I received a new mi max prime from your executive and i handed over my old phone under exchange program. I was very happy that i...

I have placed an order of this phone through amazon on 03-oct and was not delivered on time. Thus, i had to process the cancellation on 13-oct-2016 and today is 25-oct-2016. It's been 12 days now, since i cancelled the order. And the product is still not delivered back to the seller. If you can not deliver the product back to seller. It's not my concern. You are incompetent to send the package back on time. I have spoken to amazon a lot of...

My order id is[protected] but due to lack of performance i return it... Pickedup agent number is[protected]..in 20th oct... Butt still they are not submited my product... I had already complaint in coustomer care but they are not able to solve my problem... Why its so late buddy...

Hi team,

Please help me to file a case against amazon india and chevron the seller of my product.
I purchased a product from amazon, orderid: order#[protected] on oct 3, 2016. It was supposed to delivered by 15-20 oct. Today is 25th october and there is no resolution. I have made several calls to amazon and emails to the seller however there is no response at all. Amazon says contact seller and seller says...

I ordered moto g4 plus on oct 1st, 2016. It got delivered me to by oct 6th, 2016.
There are some issues with my mobile. It has a problem called ghost touch while charging. The same issue i reported to amazon customer care on 14th oct. This product has 10 days replacement warranty. But amazon ask me to contact manufacturer for further support. If amazon gives 10 days replacement warranty it should replace the product....

I had order 2 products from amazon.in on 4 or 5 oct. i received the order on 22nd october that too in broken condition and there is no online option for refund . ii talked to customer care but still no action has been taken. My one product is still not delivered. i have ordered through st.[protected]@gmail.com...

Tracking no[protected]

Pathetic experience ever.

Company promises to deliver the product after a week by 24th october. I recieve message daily but never received product.
Delivery boy calls and forwards the details to the company as customer not available instead of visiting home address. Worse part is nobody comes to my place but forwards information as product delivered and in the hand of customer,...

Maine redmi note 3 ka order diya tha 16 sept.ko.[protected] account se..na toh aaj tak uska order aaya...na ee refund...main complaints kr kr k thak gya hu...calls kr kr k preshaan ho gya hoon...par koi bhi meri problem solve krne ko raazi ee nai...pagal bna tkha hai amazon waalo ne mera...plz sort out..my prob...cqn anybdy solve dis...my.mob.no.is [protected]......

I ordered a mobile from Amazon on 13th of October for which i paid in advance using Net Banking and the products expected delivery date was scheduled for 1st November which was pretty late so on 19th of October I cancelled that order and placed similar order using cash on delivery.
After that I received the later product (the one i ordered on 19th) on 22nd October which turned out to be faulty, so i contacted them for refund but they...

Product booked on 18/10/2016, reached destination 20/10/2016, no updates thru tracking since and today being del date, even after umpteen calls/mails, cust execs hav made false promises saying product wud b delivered by 8 pm and at every call kept m on hold for 5 mts for escalation without resolution. Now at 9 pm i'm writing this complaint and this being my second bad exp with amazon services and mental agony i'm facing. Hop amazon wud keep...

I received a message that in delivering the Moto g4 16GB ordered by me, that an attempt is made to deliver & customer is not available.It is not correct.Iam very much available in the address Not even a single Call I received from ur agent
It is not fair on your part to cheat customer s.Eve till today I didn't received the product.
K.sampath Kumar
[protected]
[protected]...

We have purchased zaveri pearls gold non precious metal necklace from amazon india, we recieved the product on 20.10.2016 . and found that the necklace pendant i s too big that shown actual in photo. we have given an retrn request on 21.10.2016.Tracking id:[protected], . amazon promised to pickup the delivery on22.10.2016 at 2-5pm through fedex courier but till date no courier has turned up for pickup of the product. pl do the needful....

Hello amazon,
My name is ch. hepsiba. today means 24-10-16 at 3:35pm i received a phone call. he told me that he was salesagent at amazon and i won a bike in luckey draw for diwali. he called me from delhi. and also he told me my house address correctly. his phone number is [protected]. is it true or not. i want to know it is fraud or not. thats y i written this complaint. please tell me, this information is correct or wrong...br...

Dear sir / madam,

Today (24.10.2016) my order no. (#[protected] supposed to delivered as i have received the message from amazon but evening time around 04:24 p. m again i received the message from amazon "we could not deliver your order with nilkin sparkle smart window" due to as customer was not available.

I have not yet received a single call from parcel deliver person (mobile no. [protected]), in...

I have placed 1 order (SAMSUNG GALAXY ON5 PRO (Gold)) (Transaction Mode - Online Payment Done), which was ordered on 18-Oct-2016 (Order#[protected], the expected delivery was on 20-Oct-2016 which is not yet delivered to me & today is 24-Oct-2016. As I wanted to gift it to my wife, whose birthday is on 23rd, so I booked using PRIME option, which guaranteed the product to be delivered by 2days.. But it’s already 4days delay. I don’t...

My full name is Ajay Kumar Sahare. I have ordered Moto g4 plus at 17 October/2016 but I haven't received my product yet. My product delivery date is 22 October/2016.but I haven't got my product yet. I have complained them in this regards. But they did nothing. They make only excuses. My product tracking number is[protected].Please take action against them....

Product name : moto g4 plus mobile
Order no :[protected]
I have raised the complaint on my product delivery for 5 times and customer care and lead failed to answer the queries on product delivery. Giving a blunder answers to wait for more 24 - 48 hrs. If the product is not delivered refund will be arranged as normal process.

Customer interaction :
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Customercare : i´ve contacted them successfully...

Friends,
I had purchased a One Plus Three handset through your online portal.
The product is a sub standard product with issues - Battery getting heated, high power dissipation, issue with color resolution - display, frequent error message 28 when sending message. when i approached your helpline, they directed me to your Smart Chap application post a visit by your local Service Engineer - Ticket No. [protected], wherein it was...