Amazon India Complaints & Reviews

On 10 nov 2016 i had ordered two t shirts (Campus sutra men's cotton t-shirt (Sss16ldr_rnfstr_m_blgr_xl_black), size xl & gritstones round neck full sleeve t shirt gsfstsht1303mrnblk_xl, size xl) on amazon.in site and my order no. Is #[protected]. I have already paid the order amount rs. 1252/- through my bom debit card. But today ie on 12 nov i have received only one tshirt (Gritstones round neck full sleeve t shirt gsfstsht1303mrnblk_xl, size xl). As i had paid for two t shirts, the other t shirt (Sss16ldr_rnfstr_m_blgr_xl_black), size xl) is not received yet. Pls do the needful on urgent basis. This is scam by amazon as this is happening with me second time (Kindly refer my other complaint where i order two shirts on provouge site but the payment and delivery done through amazon.in site and received only 1 shirt). When you ordered two things in one cart and if you have already paid for it. Amazon delivers only one thing. Its happened with me second time. Kindly resolve the issue as early as possible.

I orderered a mobile phone gionee s6 pro from amazaon during recent diwali sale .during my research for best price i found one seller with extremly low price and further on instant credit card discount. this was very well deal. i took lot of time doing this resarch and finally ordered my phone.
next day i receive the mail advising my order is cancelled and refund processed without any reason. they did not even had courtesy to call and say sorry and admit that price loaded was wrong or the seller is not under their control. on writing a mail they did not even bothered to answer and instead offered me 500 rs gift coupon. whereas i did not buy thephone from another side . resulting in loosing the deal on other website which was in time frame.
i almost bought phone 2500 rs higehr from another side. finally i have asked them refund for this amount and they are not ready to respond even the mail has been sent to their md [protected]@amazon.in

this is not the second time in last few days.they cancelled similarly one order of my without checking with me and processed refund advising not available with seller . infact the same p;rice was in chepaer price available on their own site thru another seller. they did not even bothered to changed the supplier. instead canclled myorder. me ultimately loosed the deal. secondly my transaction which was above 6000 applicble for cash back automatically reduced from 6k and thus no cash back applicabel.

My area courier service agent very poor service. same time he cancelled item for own risk so am not getting my order item.

With the refund reference number[protected]...is not processed but in the status they are maintaining its successful. Simply U r cheating me. I want my money back.

I had odered a smartphone on amazon on 7th of November 2016 and the oder was delivered on 12th of November 2016. The model was Hicell TX4 Android phone 5.5... But when I unpacked the product, I found the screen cracked and damaged...So I want my phone to be replaced.It would be grateful if you would take my complaint to attention as soon as possible. I want my phone to be replaced as soon as possible.

Having ordered an item orpat ORH[protected]W room heater

Order date 20-Oct-16
Order #[protected]
The product turned out to be defective.

I Immediately informed Amazon and initiated a return.
But they did not send anyone to collect the item.

I have placed 2 complaints but on both occasions having been promised that they would arrange for a pickup, no one has turned up.

After the third complaint they said that I myself must ship the product to them.

I have place request refund on Order No.[protected] and order no.[protected]. i have not yet received my refund.please see till when can i get my refund, according to mail i received earlier i should have received my refund check but i have not yet received it.

Hello sir,
I ordered Miltop Cashew Nuts W320, 500g and Miltop Pistachio Salted, 1kg through "Amazon.in" on 17 October 2016 (Order#[protected] for my family. The expected delivery date was 27th October 2016, and after 16 days from the expected delivery date. I thought that maybe there is some technical delay in shipping as the "track package" on the amazon.in website was showing somewhere stuck before 27th october 2016.
And after all these days of long waiting my wife received a package today. After opening the package my was surprised that one item was missing, which is "Miltop Cashew Nuts W320, 500g". But this product is written in the invoice. I don't know who is responsible, amazon? courier people? or seller?.
And other products which I ordered with these products reached my family on time without any issues. I ordered these products from amazon.in because I thought it's a well reputed brand. So I trusted them. It's a big disappointment for a customer like me. After this how anyone buys any products from amazon.in. So I request you to look at my complaint and resolve it with no delay.

My son (kairav) ordered psp go "play station portable" piano black (psp - n1000pb) through amazon india from vadodara gujarat, product company - m's japan, ordered on 20 september 2016, order number #[protected] total payment paid by credit card 16, 552.15 inr. order delivery by blue dart dhl way bill no [protected], status showing that blue dart delivered on 22 september 2016, but still not received the psp till date. regards neetu chourasia ph +91 [protected]

First i got broken TV (ORDER #[protected] and its taken more than seven days for someone to pick it up and now replacement is still not showing as delivered, even the delivery date i.e. 7 November is exceeded .
So i asked them for clarification -why is it so hard for them to deliver a single TV and what is the status of it :-
due to a technical error at the fulfillment center the package hasn't dispatched yet.
Please check the attached image to see expected date.
They even don't want to give Gift cards for wasted time.
I have been long time amazon customer but now had enough of this, so please help.

I booked a 1 th hard disk product on Amazon website on 4 th Nov 2016 and estimated delivery is 9th but still I didn't get the delivery till date is 11th even customer care of Amazon told they do no when it will be delivered.I made a big mistake in going for Amazon first time... Please guys don't book in Amazon i[censored] cant wait for minimum more than 10 days. Actually flipkart got good delivery system. my order no#[protected]. Really worst experience.

Since 5days different courier guys are being sent todeliver a product to my new address that has been updated to amazon. But as the old address is convenient to reach so the courier guys are going all the time to the old address given on pack and telling the receiver to come and collect. When the receiver tells them to come to new address which is 2kms away then the courier guys instead of going they leaving the spot giving feedback that customer not aavailable.

I've returned phone to Amazon on date 20 September 2016 and still i did not get my refund every customer care executive gave me wrong information about my refund they said I'll get refund in 24 to 48 working hours but after 1.5 month also i did not got my refund!
My user id:[protected]@gmail.com
Please look in to matter!
They also refused to transfer their call to incharge and manager.
They said manager can not speak to customer!

Hi,

I had ordered 'jbl flip 2- bluetooth speaker' from amazon with order #[protected]. the received product quality is very low so had raised a refund request as per amazon policy. but still the pick up of product is not been done from last 16 days. i did continuous follow up of 7 days but finally found helpless.

I am fed up with this poor quality of service from amazon. please do the needful.

Best regards,
Prashant sahu

Amazon tries to fool customers!!!
First they promised me by saying my product will be replaced with new one.
Then they cheated by changing your word by saying replacement cannot be done rather you will refund the amount.

We both agreed with condition that they will be crediting the difference amount before I place the new order.

Now again they change there words. They say the they wont credit the amount to amzon Gift card rather they ask me to place the order, once the product is deleivered they would credit the amount.

It's very disgusting that your company doesn't have any morals value, rather they just change there words and promise based on there convenience.

Order #[protected] for the book, "Common Sense" by T. Paine was ordered on Sept. 16, 2016, with the payment posted to my VISA Sept 19, 2016. This item was supposed to arrive on October 3, 2016. The bill was $2.70. Would you please either, send another book without any more payment or return my money to my VISA.
Thank you. My email on file

I had place an order for an Atlanta air purifier and a replacement filter order no[protected],[protected] on 6/11/2016 through my debit card..the initial payment method failed but was successful in the second attempt(screenshot on photos)..I was eagerly waiting for the product as Delhi was reeling under alarming levels of pollution..to my surprise today, when I went to track package, I saw that my order had been cancelled without even informing me and a refund had been process for the said order for which I haven't got the refund yet..this is very unprofessional on the part of Amazon as I could have bought from some other ecommerce site or appliance shop at the earliest as pollution was a grave concern..I have also uploaded screen shots of the said transaction.

Hi my name Imran from Hubli my order no Amazon.in (#[protected] Rs.704.00. islast month i purchased online through amazon India bag pack of 14 litre for Rs 704 + charges cash on delivery and I got that but unfortunately what I saw on online and real one its too much defer so I requested for return they committed a date but after passing one month they couldn't came for pick up i can't understand what should I do now please help me out in this matter I am waiting for reply.

Dear sir

I purchased dumbells from Amazon India. I paid them full amount they sent me wrong dumbells and refuse to take back and refunds,

I already sent them photo of the same order number[protected]

Thanks
Regards
Ashok kandoi

Order number[protected]

I have order soccer ball for my kid 4 weeks back (10-Oct) not yet received.

Payment made 1 month back

Now the support team says cancel the order and seek refund

They are disconnecting chats and calls.