Amazon India Complaints & Reviews

I was purchasing satisfactorily so far.
today i placed the above order. to my surprise i found rs 499 added as some membership. I am going to accept it only if it is delivered for Rs 599/-
i tried my level best to cancel that invoice of rs 499 as some prime membership. it is not allowing.
please do not do any such thing. if so cancel it altogether.
i am a heart patient. take apple cide vinegar for heart complaints. i was embarassed a lot to day. my health not permitting any such embarassement. you can cancel today's order altogether and stop amazon purchases once for all.
i like to deal with you only if my peace of mind is not disturbed
thanks
madhusoodan advocate mangalore

Shelly single bed forzza make was ordered to amazon india and r eceived in 3rd week of nov 16 and boxes opened by co carpentor mr sharma under instruction of mr rajiv kapoor mob [protected] pune representative. When boxes opened right and left flanks 6 ft long found broken and we send photos to rajiv. Now this needs replacement of goods hence we are lodging complaints.
Buyer:sharad karawade mob [protected]
Invoice no :forzza/inv/2949/16-17 dt 8 nov 16
Supplier ref[protected]
Despatch docement[protected] pl do the needful immediatly

Refer to the trail mail i have ordered the lenovo z2 plus from amazon on october 12, 2016, and after unboxing the same i find that charging cable and charger is missing in box. Then i have given request for replacement for same but unfortunately the replacement was reschedule again and again after that i called customer care again then said they will provide with with refund of same and on october 19, 2016, the incomplete article was picked from my home under tracking id [protected] as per scanned copy attached for your reference and after continuously calling and mailing the amazon customer care they are denying that they haven't received the article till date and they are questioning me as culprit and saying i haven't send the article back as it is rescheduling again and again for pick up.

Please help me out to resolve this matter as i am been chasing for same from last one month.


Thanks & regards
Himanshu arora
Hand phone-: [protected]
E-mail -: [protected]@yahoo.com
[protected]@gmail.com
[protected]@aol.com
[protected]@hotmail.com
Skype id -: himanshuarora20

I purchased 550 w mixer and juicer maharaja company from amazon web site but i received 450 w. And this is not 1st time with me.

Order details

Ordered on 28 november 2016 order#[protected]

Invoice
Shipping address
Vikas bishnoi
Mahindra comviva
A-26, omega centre, info city, sec - 34 gurgaon
Gurgaon, haryana 122001
India
Payment method
Cash on delivery (Cod). We accept all valid notes, including newly introduced inr 500 and 2, 000. Also, card on delivery subject to availability of device.
Order summary
Item (S) subtotal: 1, 799.00
Shipping: 110.00
Total: 1, 909.00
Grand total: 1, 909.00
Delivered yesterday
Package was handed directly to customer
Track package

Maharaja whiteline mark 1 happiness 550-watt juicer mixer grinder (White and red)
Sold by: jkcshop product question? Ask seller
1, 799.00

Dear sir/madam

I purchased one usb car charger order id:[protected]
Item: usb car charger port steam mini ultrasonic humidifier 180 degree rotation dc 12 v aromatherapy essential oil diffuser aroma air purifier fresher fog mist maker fogger spray.
Qty: 1 why should i self return the product and who will bear courier charges, also product is not working properly my money was wasted in this product and now i will bear courier charges also this is disgusting kindly make my refund and pick my usb device by your delivery person. Kindly arrange pickup of product and refund my money otherwise i never bought from this site.

I had odered a casio edfice watch worth rs.8495, but i had received a box with no product inside. I had conacted amazon customer care immediately.. First they gave me assurance that my money is safe.
But it has been so many days, i had called and mailed so many times to amazon giving all the facts in detail... But they are dening to issue the refund...
The executives are not able to solve my problem and they are also not transfering my call to the respective team who deals with such cases (According to them).. I am really frustated..
Oder id is[protected]

I Purchased a mobile on amazon through cash on delivery but I returned this due to some reason and i want refund money in my account and aslo provided complete details of my account to amazon.
But one month passed i dont recieve my Money back.
Five times contact the amazon customer service but dont give me solid solution and also contact the bank customer service but no solution.
I need my money back so please help me and solve this problem

I received a november 23rd billing for amazon prime membership of $100.37 on my credit card statement.
I did not request or authorize membership.

Why and how did this happen?

Membership has been cancelled and payment withheld.

I would have phoned but nowhere could i find a number for customer service or any other amazon contact for that matter. Is amazon trying to hide contact information?

Please cancel this charge and send notification of cancellation to [protected]@aol.com.

I purchased MOTO G4+ during standard chartered card promotion period of 9th to 11th July 2016, and I was to get cash back latest by 08th Oct 2016. However till now the Cashback is not credited to my account.

I have emails from customer care executives confirming that I am eligible for the offer, and also before placing the order I had a call with their customer care team specifically confirming the cashback offer, and the team promised that I am eligible for cash back, now they are denying that the product I have purchased is not eligible for cashback.

Below is link for cash back offer page:

http://www.amazon.in/b/?_encoding=UTF8&camp=3626&creative=24790&linkCode=ur2&nod...⇄

Need your help to get the cashback as these online player are making false promises to innocent customers.

I can send the emails

I have placed an order through amazon.in on 19th November but i have not received the order till yet.I made only transaction neither i have received my refund or my product.
Totally fraud.

I have communicated many times in Amazon.in many times but no response from their side

I want my refund to be iniated in within 24 hours
ORDER #[protected]

My refund not received my order was cancell my order no #[protected] was amount not refund my mobile no has [protected] my name is Qadir Ansari

Hi,

I have ordered my phone on 16th on that day there was an issue with the payment, i contacted amazon chat department and they said make the payment once again, i did, now the money has been deducted twice, i had talked to the agents on chat supervisors on chat because i am not in India i can't call them. but still i have not received any sought of refund. every one is sending me an email or promising the dates on chats. Starting from 22nd November then 26th then 30 now today Himanshu is saying 2nd dec. Is it the way you people crook us.

It's my money i need it anyhow and there is no forum who can help in this.These online sellers are crooking India.

I have amazon.in account with [protected]@gmail.com.
I purchased a gift card from amazon Of Rs.2000. Then I ordered Mi max mobile of Rs. 15000, order was successfully placed. But immediately I received mail that your account is close and you will get the refund. I had receive gift card refund of Rs. 2000 in my amazon account. And Rs.13000 in my bank account.
But now I am unable to access my account, and i have Rs. 2000 balance in my amazon account.
I already contacted many times to amazon customer service. I had receive email from account specialist, and they just said your account is close by amazon. They are not saying anything about my gift card balance.
I want my gift card balance refund into my bank account. If not possible please unblock my account for sometime so that I can place order with gift card balance.

I bought an iPhone 7 from Amazon.in on October 01, 2016 when Amazon had an offer that the customer will get Amazon Gift Card worth INR 8000 along with HDFC Bank credit card cashback of INR 11000. They clearly mentioned the HDFC cashback will happen by January 05, 2017 however there was no information about Amazon gift card of INR 8000.
When I tried to get in touch with Amazon, I was told that I will get my gift vouchers of INR 8000 by Nov 30. Even on Nov 30 I did not receive anything. Upon contacting Amazon, I was not offered any help and they again sent me a mail stating that I will get the Gift card by Nov 30.
Late in the evening I finally got an e-mail that I will now get my vouchers by December 31, 2016.
Its been 2 months already since I bought the phone and they haven't given the gift card. Now they are again saying that it will take another month. Amazon did this false commitment to increase their sales of iPhone. They don't have any intentions of giving the vouchers to customers.
I have 2 e-mails from Amazon committing that I will get the vouchers by Nov 30 (screenshot attached) and still they are not giving.
Somebody please contact me so that I can file a legal suit against Amazon for not giving the vouchers for 2 months and now again asking for 1 more month.
Amazon has done this fraud and I am sure they must be doing this with all the customers who bought iPhone 7 during that offer. Amazon saved all this gift card money by showing the fraud gift card messages to customers.
Regards
Abhishek Charan
+91-[protected]
[protected]@abhiishek.com

It's been above 15days that I returned my iPhone. And I didn't get the refund yet. I have contacted customer service a several times and each time the guys answered saying the refund is initiated and I will get it within 2-4days. Today right now I contacted the customer service again and found out that the refund hasn't been initiated yet. So please look into the matter and solve it as soon as possible.

ORDER #[protected]

Amazon India have noticed gets involved in cheating customers by not providing the cash back promised on Super Value Day Purchase. They do not pay and then if some customer does not complain or ask for it they let it go. I have noticed this a number of times happen already. When you do call and ask them they will behave rude and mis guide you . The customer service team does not care a damn. I called them to check for my cash back which wasnt credited from a Super Value Day purchase of 1st Sept and they told me to wait for 90 days. I told them today being 30th nov, 90 days are already up, they stated that it is still 1.5 hr to go before end of day for them and to wait and until then they will not do anything. This is utterly ridiculous. I complained to the escalation team and spoke to a lady called Salaija. She kept me on the phone for over 30 mins and told me after than she cannot do anything about i and she will have to get it escalated with another team. I was so furious and I told her that this is not the way to deal professionally to which she stated I am happy to complain wherever I wanted. This is how they behave. Basically they know there is no one regulating them so they can behave the way they want. I have instances where the customer service person just exits the chat room while you are still chatting for an answer. Again this is very much an Amazon India issue and not Amazon from other countries. If they have even little shame left then they will give me my entire promotional cash back I am entitled to.

Dear Sir,
I have ordered Lee Marc Pant Size-32 under order No[protected]-5211510 dtd.18.10.2016 & received the material on dt.22.10.2016. Such material was weared after length tailoring and found that size was 34. So it was loose to wear (Waist).
I would therefore request you kindly replace the same at the earliest.

Thanks
Sanatan Nayak
Mob: [protected]
Ranihat Malisahi, Cuttack-753001 (Odisha)

I had placed 1 orders. Order #[protected] and . the tops when delivered, I was shocked with the quality of the products. Products were in no way anywhere as per item description. I placed return request on the same day. Nov. 21, 2016 was return pickup scheduled for Order. The pickup was never done for either of the tops. made numerous call to Amazon and was promised pickup will happen soon and they will raise complaint to Nilofar supervisor and team of Amazon. Nov. 30, ...but they are not taking suitable action and

I Was Received 5-6 Orders. and was shipped 3 Orders... 2 Order was delivered and One Order was returned to me. I want to know about my payment for 2 Delivered Orders. After Process the orders you guys are Deleted my seller account without any Reason Clarification. I have contacted too much time with email but i don't know why you guys not responding to me. Now Its Over... my father in law is Advocate and he have make all the Documents Against...

Amazon is a fake site with worst customer service they are holding my account for no reason and also not providing me the refund .i will elaborate what happened exactly i have ordered a phone on amazon.in when the time i order it was succesfull after one min got an SMS providing your order is cancelled and i used my debit card to book that now 8999 isnt refunded which i had used for it