Amazon India Complaints & Reviews

I wanted to return a book purchased from Amazon. I called amazon customer care 7-8 times. But they have not initiated pick up for my return. They make false promise of hassle free returns. My order id is #[protected]
Even after calling them so many times they are scheduling pick of the given item and henceforth I am not able to get refund of the product....

I was purchased htc desire 820s dual sim to amazon. but amazon sent htc desire 820 dual sim. i spoke to customer care but he gave no answer. i get some mails but they do not reply my mails.
please sir take your product and refund my amount.
Thanks & Regard...

I have purchsed a panasonic p55, novo from you, which was delivered on 6th of october to me, while checking the same i got to know the same is 3g mobile phone, as i need the 4g mobile.

From the same day the product was delivered the same was lying packed with me, and regularly i am follow the process to return the same but no response was coming from your end. Finally i called customer care today and ms. Aakriti on customer...

My order is placed on[protected] & it will be delivered on 12/10/2016 .After continuous following up, Bluedart informs me it will be delivered end of this week. Its not acceptable at all whatever the reason behind this.

order no Order#[protected]

Need quick solution.

Abhijit Chakraborty...

I had to pay the amazon delivary guy 120 but since i dint have i payed 150 and he said to deduct it from the other parcel that was supposed to come on the same day. and when i tried calling him he is cutting the call and switched off the phone.. how can amazon hire such fraud delivery people...

I ordered some items through Amazon India on 2nd of October (Order #[protected]-- tile today 17th I did not receive the items -- I wonder are we worse than Ghana or Nigeria where it takes more than 15 days to receive any item -- Amazon India is the worthless hypocrite e-commerce company who claimed to be number 1 by themselves. They gave a period of 18 days span for delivering items, annd that d i wondered where on earth it takes...

I have placed order on 4 th october. It has dispatched on 7 oct, it supposed to deliverd on 12 oct it has extend delivery date by 16 th oct, i was following up with customer care executives from 11 th of oct they didnt provided me the proper details. On 17 th oct they registerd my complain and take action of replacement and again taking 9 days for delivery. Is customer there for waiting for there parcels for 1 month. Amazon is the worst online...

Hi Team,

Recently i have purchased one product that Samsung Galaxy On5 Pro or On 5 Pro Tempered Glass through Amazon site. The order was broken in transit. My order[protected], so i need refund. iam not satisfied with your service. please revert me asap to my mail- rasheed.sm.[protected]@gmail.com.

Thanks & Regards,
Rasheed...

Amazon is worst site eating our money and giving defective products. After sale servie is so bad and poor....

The ref. no. of complain is order no.[protected]. the thermous flask was to be delivered on 15 th. oct. the delivery man came early in the morning and i gave him my debit card . my bank gave me a sms that rs. 525/ has been deducted. but your delivery man says that the money has not been credited. i told him to come back after some time so that i could arrange money but he did not come. in the evening i got a sms that the address is...

I had ordered a mobile phone on 8th October 2016. Amazon promised to deliver on 13th October 2016. They inform me on 13th October that it was delayed and will be delivered to you within 24-48 hours. Today it is 17th October and again they are saying 24-48 hours.

No one from Amazon Customer Service was able to help with exact problem and status of my order. My loan against the mobile was approved already and I have started paying...

I ordered Skullcandy Ink'd 2.0 mint green from Amazon for Rs 799/-. I received a duplicate product in a different colour which is not listed in Ink'd 2.0 category. I contacted Amazon customer care and spoke to David to get the product replaced as per the policy. But customer care denied a replacement. When I look at the same product now in Amazon, it shows 3200/-. The actual price for the product is 1699/- on Skullcandy website irrespective...

The delivery guy did not delivery my product and have updated as delivery not done, because the customer was not available. I have already spoke with your customer service and I have not received my order. If this is the service from Amazon. I would like to cancel my prime subscription. And also cancel the orders, if your customer service is not able to do anything....

Sir, im purchase a mobile moto g4 plus at rs15000/-on 12th september, that day there is no discount and cash back offer.But big billion offer mobile was come down to 12000/-, which 1500 discount and 10% cash back debit or credit card sbi payment.Sir, please give any offer to me and save loss.[[asin:b01dzjfylc moto g plus (4th gen.) unlocked - black - 16gb - u.S. Warranty]]...

I order one plus 3 mobile on 3rd oct and i haven't received my mobile yet, and the worst part is that i could see the status in their app as "delivery attempted but customer not available", even though i have called to the delivery guy and he said he is not responsible for my package delivery. I tried calling amazon customer care like 20 times form my personal number but i haven't got any solution yet also the customer care people have cut...

Order #[protected]

Date of delivery of my order was 15-oct-2016. according to the status, the product was out for delivery on 15th oct and status is showing as 'delivery attempted' though delivery was not attempted.

I have called amazon customer service and asked to delivery my product. they said that wrong status was updated and delivery was not attempted and promised me that it will be delivered on...

Hellow.. i was purchase new blackberry z10 phone through amazon but after 10 day the phone battery get problem and i was many time complained to amazon but no response please help me and order no is[protected] and retail invoice tin no [protected] and invoice no 1409 and email is [protected] and the phone name is blackberry z10 stl100-1
Thnku...

Hi,

The #GreatIndianFestival is back courtesy #Amazon...but the promised best shopping experience actually sucks. It is really pathetic that an order no.[protected] dated 2nd Oct'16 is yet to be delivered. The expected date was anytime between 7th to 13th Oct'16 and the occasion is also over ...but the stuff that you paid for is yet to arrive. How great is that #Amazon. ...it's really disgusting that even after filling...

Arriving late: Please expect a delay of 1-2 days in delivering your Amazon.in order#[protected]. We apologise for the inconvenience.
Your Amazon.in order (#[protected] has been dispatched. Estimated delivery: Saturday, October 8. www.amazon.in/track
But I have not received my order
Today's date 17/10/2016
10 Days delay your services...
Verry verry poor service......

I ordered two products together on 8th October whose order ID is given. One was delivered but after one failed attempt to deliver. The second one hasn't been delivered till now which is 16th October. The reason I'm complaining is that the tracking on Amazon app says that delivery attempt was made two times and I haven't been contacted about it till now and the status it is showing now is that the customer requested the appointment to be rescheduled....