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Amazon India Complaints & Reviews

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Last updated Apr 29, 2024
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Amazon India reviews & complaints page 815

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S
sanju3311
from Mumbai, Maharashtra
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Collected Extra money

Address:400060

Purchased : Mamy Poko Pants : standard pants style A4
delivered by AMZAgent ([protected]) on 18th October 2016 instead of collecting INR 318 which is the price ... The person collected INR 1318...

Appreciate your prompt response and action with refund...

Kindly contact on the mobile no as given below..

Regards,

Nancy Fernandes / [protected]...
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M
Monudamani
from Mumbai, Maharashtra
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Extra delivery charged and not invoiced

Address:Mumbai City, Maharashtra, 400076

The Amazon delivery ... Efficient and always paid invoice amount.
The delivery guy on 18/10/2016 demanded an extra Rs 10 as it seems it's a new policy by amazing since 10/10/2016. I am very surprised... Amount did not reflect in the invoice!!!
Was I duped by the delivery guy? Or is this really happening??? Amazon collecting Rs 10 from millions of customers and not invoicing???...
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A
aniksam
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not received and claim rejected

Address:Chennai, Tamil Nadu, 600096
Website:www.amazon.in

Order no is[protected]. I have not received the product. But ATS tracking shows its delivered. And I have not received it till now. so I initiated a claim and that was also rejected and closed. Amazon india has fraudulent persons in their delivery system and in accounts section and cheating poor customers.I want my money back . I am facing a problem with Amazon the first time. Their customer service will wonderfully tackle the situation...
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Address:Chandrapur, Maharashtra, 442402

I buy the Motorola g plus 4th gen phone from Amazon site..The operating System mentioned in the feature is different than the phone OS.In phone there is a stock Android and as they mentioned in features Android Marshmallow 6.0.1.The stock Android don't have too many features it is a simple phone.I buy this mobile because of the Android Marshmallow 6.0.1 mention in the features.I don't like this phone.I want refund of the mobile.I doesn't...
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P
pankajkrsharma
from Mumbai, Maharashtra
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Regarding my shipment shipping issue

Address:462023
Website:www.amazon.in

Sir i bought mattress from amazon.in on 5 oct and their last delivery date was 17 october. and my product reached on destination on 17 october early morning 3am. but on that date they didnot deliver to me i call the amazon customer care about that i have to go out station on 18 october so plz deliver it today band customer care told dontworry it will be deliver todayat 7 o clock evening i again called themnthen said that dont worry today...
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K
kushal.varshney
from Mumbai, Maharashtra
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Wrong Product Delivered and now not ready for return/refund

Address:Thane, Maharashtra, 400606
Website:www.amazon.in

Online no where amazon has mentioned that Lenovo Z2 Plus is actually Lenovo ZUK Z2 Plus. Online they are misleading as Lenovo Z2 Plus Phone.

I already had bad experience with ZUK brand, so immediately asked amazon to initiate return/refund but they refused and told that only for mobile phones they have changed their policy and now don't take return and refund the money.

This is wrong, as we haven't seen the...
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Address:411040
Website:www.amazon.in

ORDER : Sunday 2 October 2016 /[protected]

I had bought an MI MAX phone from Amazon a few days back (along with a One Plus 3). Now i had heard of some issues with the phone from a few people. Like the Brightness is not up to the mark and that the Camera Quality is not as good as it should be, even though it is a 16 MP phone.
HENCE, BEFORE BUYING THE PHONE, I HAD MY HUSBAND CONTACT AMAZON CUSTOMER CARE AND EXPLICITLY...
+1 photos
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T
tarun_172
from Delhi, Delhi
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Amazon delivered defective iphone.

Address:Bangalore, Karnataka, 110001
Website:www.amazon.in

I ordered iphone 6s 16 gb worth rs 38, 990 through amazon and my order id is
Order No:[protected] . I paid extra Rs 100 for fast delivery as i have to present gift to some body, but still amzon delivered 1 day late. Neverthless iphone was defective, microphone not working. I called amazon people they are saying go to apple i store to fix it. Why should i go to store, as its a new product and shouldn't be fixed, it should...
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S
Sukhdev Sopan JAdhav
from Mumbai, Maharashtra
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Amazon India Invoice provided with wrong IMEI number

Address:560055
Website:www.amazon.in

I have brought Redmi 2 Prime on 13th Oct 2015.

Recently my mobile has giving issue with Camera. So i went to Redmi Service center in Vashi Navi Mumbai with invoicalled.ce for warranty claim. There I found IMEI number on invoice which I received from amazon is incorrect.
Then I contacted Amazon several times and seller E-Mobile 4 times. But no luck. I haven't received any solution yet. Now warranty is expired.
Anyway...
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P
pratiktrivedi
from Bengaluru, Karnataka
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Amazon product

Address:Surat, Gujarat, 395010
Website:www.amazon.in

I have booked One Moto G4 Plus phone through Amazon on 5th October’2016 under old phone exchange offer. (Order ID#[protected]; Courier: Amazon Transportation Services, Tracking #:[protected].

At the time of booking Expected delivery date was 8th of Oct.; but after two days of placing my order ESD changed from 8th to 12th Oct.; on 12th status change to “Customer request For Delay Delivery” ; I never call & request...
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N
Neeru Sharma
from Bengaluru, Karnataka
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Reg the iphone 6s plus

Address:560034

Hi i have ordered i phone6s plus from an online shoppung Amazon.in last week from past one week i am getting harassed by Amazon stating that they dont have return policy for iphone 6s plus. I am a customer were i want to return my order as i dont want keep it but they are not ready to listen as they dont have any kind of policy for the same.Need your assistance in to get returned that order....
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M
Megha Tewari
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Product heating

Address:New Delhi, Delhi, 110035

I have ordered Moto G 4 plus and is heating so much. I went to service centre they updated the software but i am facing the same issue again . They denied to give me refusal letter. I want the the product to be replaced or please refund the amount asap. I have been calling amazon daily and they are not able to resolve the issue. Kindly get it resolved...
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S
Sharath17511
from Hyderabad, Telangana
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Order delivery

Address:Hyderabad, Andhra Pradesh, 502032

I order moto g4 pluse moblie. On 8th of this month. Whn I am placing the order it was showing it will b delivered with in 2day after all payments done it's was showing on 13th. It was not delivered on 13th and whn I contacted cc thy said u should wait for 24 to 48 hrs and thy r giving all fake promise till today my product is not delivered. On 17th whn I called tht agent he said he will deliver me by 10pm and again I called him thn he just...
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Address:605013

Ery worst service not give correct feedback

Not give customer response

Agent contact no. also wrong

As on date my product not dispatched

customer service also give wrong commitment date

ply give correct answer

where is my order

Order#[protected]

Studds Motocross Plain Full Face Helmet with Plain Visor (Matt...
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Akshit SANJAY Pandey
from Mumbai, Maharashtra
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I am complaining about their services regarding return.

Website:Amazon

I had ordered a mobile phone of micromax but at the time of pickup I saw that it was without a charger so on that day itself I filed a return request in amazon but they told me that return cannot be made for this mobile so I will have to refuse the delivery boy at the time of replacement that I don't want this phone then my refund could be facilitated( this was a suggestion given to me by amazon customer care service) . IT HAS BEEN MORE THAN...
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R
Ronojoy Ghosh
from Kolkata, West Bengal
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Delivery Discrepancy

Address:700059
Website:www.amazon.in

I had ordered an item (Puma Men's Running Shoes) on the 1st of October. Blue Dart sent an sms on my number saying that it will be delivered on 6th October. They also provided a track link to track the package, as seen in the attached screenshot of my mobile. The item didn't reach me on the 6th and I kept tracking the package in the url provided. The screenshot of track record is also attached.

When the package reached Kolkata...
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Srinivas Gurana
from Hyderabad, Telangana
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Amazon Order # 171-6310878-6053142

Address:Hyderabad, Andhra Pradesh
Website:www.amazon.in

Courier
Amazon Transportation Services
Tracking #
[protected]

I ordered Nikon Cam and is suppose to be delivered by 13th October. I called Customer Care and requested if it can delivered early. Customer Service responded positively and said the at they will although its not guaranteed. I waited till 13th and on 13th around 9 pm got a message saying that Couldn't deliver as Customer not available. I immediately...
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A
Abhishekssurve
from Neral, Maharashtra
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Regarding my order which is not yet delivered.

Address:400081
Website:www.amazon.in

Hello, My name is Abhishek Surve, I have placed 1 order (Product Description - Sanyo 124 cm (49 inches) XT-49S7100F Full HD LED IPS TV (Black) (Transaction Mode - Online Payment Done), which was ordered on 03-Oct-2016 (Order#[protected], the expected delivery was on 12-Oct-2016 which is not yet delivered to me & today is 17-Oct-2016.
I have been calling the customer service from last 4 days they kept me promising that the...
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U
Udaya Kumar S M
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Water purifier

Address:Bangalore, Karnataka, 560097
Website:Amazon.in

On 2nd of Oct'16 I have ordered 2 water purifiers through Amazon where there was a offers are going on, the product what I have orders has a 63% discount. I have ordered 2 water purifier at the rate of 5, 999.00 Indian rupees and the Actual price in Amazon is 15999.00 Indian Rupees. The appropriate delivery date was 12th of Oct'16. I thought the product will reach to me little early, however 1 water purifier reached to me on 12th Wednesday....
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N
Neha Garg 2695
from Gorakhpur, Uttar Pradesh
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Pressure cooker 5 liter of pigeon company

Address:Bhiwani, Haryana, 127021
Website:Amazon

Sir
I ordered product from u r site through net banking payment system but it deliver without vessel and hand of product damaged cooking from this cookware is not possible.
When I talk to customer care they reply purchase from shop not from site .
If we purchase from shop then why r u sale on site
U have to pay damage charges to me for my inconvenience
Customer care services is too poor...
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