Amazon India Complaints & Reviews

I bought some items worth of 10000 rs on 9th aug 2016 and amazon offer me 10% cash back on sbi debit card. The date of cash back was 10th oct 2016 but the cash back not returned till now.
I have contacted many times to customer care but they didn't do anything.
I am very upset to do shopping on amazon....

This is in regards to my Order, date
02-Oct-16
Order #
[protected] placed it on 2nd of October, they said that the estimated delivery date to be 10th of October but till now I haven't received any information about it. Tried calling customer service but these people are pathetic they really don't want to help the customer. All they say is please wait for another 24-48 hrs and then call back. Very bad customer...

Hi amazon is sending defective products through its sellers and cheating people.
Problems with my motog4 on use for the first time-

1. Excessively and dangerously heating up
2. Camera gives balck and white images and black blurred video.
3. The battery drains 1% in every minute.

Amazon told me to call motorola customer care who are not ready to return/replace the product.
I want...

I placed tcl tv order (Ref order#[protected] on 05/10/2016 and till now i am not got order. I tried so many times for cancel but it won't cancel by email/ mobile app or web site login. I did so many email to customer care and also share different screenshots for different shipping date provided to me. I am frustrated by their false reply and argument. I like to do payment back to my bank asap. I don't need this product anymore....

This is regarding the pathetic service of Amazon during month of Oct 2016 when they had the great indian sale. It was actually a fake indian sale. The order numbers were
1.Order #[protected] Dove Intense Repair Conditioner, 170ml
It was ordered on 1-Oct-2016. Out for delivery on 2-Oct-2016 and day end it was emailed saying package was lost in trasit and processed refund without asking me if i wanted replacement or...

I placed order for two products and at that time order was placed successfully and day after i got a message that you need to place your order again and later on order got cancelled.

I faced lots of issue when i ordered smartphone from Amazon and i had to chase with them to get my product delivered.That is why i am not interested anymore to deal with Amazon.

I made payment by gift coupons and my coupons are...

DON'T U DARE TO BUY FROM AMAZON. On 5 of Oct I have ordered Samsung z 3 silver with the order number #[protected]. I was promised the delivery date as 8 Oct. On 8 of Oct I have received a message saying, " Arriving Today:Samsung Tizen Z3 (Silver) will be delivered by AmzAgent([protected]).Pay Rs.5, 790 by Cash or Debit/Credit Card. http://amzn.in/4mVfgB9" And within no time I received an another message saying, " Arriving late: Please...

I placed a pre-paid order (Order#[protected] on the 6th of October 2016 and did not get any update until 9th. There was no update about the whereabouts of the package. After multiple calls to customer service I was just left with disappointment and nothing more. On 9th I could see an update in the mobile application stating the package has package arrived at the courier facility (Hosakote Taluk Karnataka) by 6:58 PM IST and later...

Amazon seller is cheating with us i bought ipad air 2 16 gb 2gb ram as mention but send 1gb ipad air 2 . i also asked the seller . is this ipad is 1gb ram or 2gb . the seller replied me its 2gb . but after deliverd its and asking the apple care it is 1gb ram . after asking the seller the eworld seller replied me apple ipad doesnt come with ram it comes with grapgics processor A9 my Order ID[protected]:...

I recently purchased a Moto G4 Plus (Order No#[protected] Dated 4 Oct 16) from Amazon. Right from second day i had started facing issues with the device. 1.The device gets heated up excessively and the same had been recorded through the SmartChk App that was recommended by Amazon Customer care executive and the overheating issue acknowledged by Amazon customer care. 2.The phone performance is unpredictable, the touch gets irresponsive,...

I have opted delivery period between 14 to 15th Oct 16. Your person attempted to deliver on 12th and since no one was available at home that time asked him to deliver on 14th but there is no further communication from your side.

Now product got delivered on 15th Oct 16 and struggling to connect with Micromax for installation.

Looks like sales and service of Micromax not up to the mark....

Amazon's one day delivery guarantee is pathetic. I was charged 100 Rs for one day delivery guarantee. the package was delivered after 3 days. I got a message on the 2nd day that the package cannot be delivered as customer was not at home. Actually I was at home the whole day. When i contacted the amazon delivery agent at 8 pm on 2nd day, he was just half km from my house but refused to deliver it on same day.
I was charged 100 Rs...

Hi
I really had a bad experience with amazon customer care and amazon transport courier guys. I have been following up from three days about the status of my order and i was assured that the product will be delivered but when i check the online status i see false comments in the order status that the customer was not avaliable but i was at home, even my parents were at home. I emailed customer support for three days everytime i saw...

I ordered a product on 1st of Oct 2016 with order #[protected].
it was suppose to be delivered on 8th oct. After few days I got an sms saying that my order will be delayed. No issues in that, I can understand. But on 11th Oct evening around 9PM I got message saying "we are unable to deliver your product due to customer not available" where as i was waiting for the product . They didn't even called me once. After that I got...

Hi,

I wanted to express my pathetic experience with Amazon order ORDER #[protected] placed on Oct 6 2016.

Updates since then : -

1. Since the delivery of order was confirmed before Oct 12 2016 and I was not available to accept delivery, I called customer care and placed a request to deliver products on or after Oct 12th.

2. On Oct 11th, I received sms that the order is...

Amazon India has been marketing Kindle readers. It does not provide Service Support in India.
I have a Kindle Fire model and the battery has packed up. On contacting the authorized distributors such as Reddington and many others listed in their advertisements I find that they are all RESELLERS. There is no service facility in India.

This is a mockery of India and Indians. Amazon is able to ge away with high pressure...

I ordered products on 2 Oct 2016 and after 14 days products not delivered.Costumer care is not responding.
I have called them several times in past 4 days and they have been giving lame excuses why thr products have nit been delivered.
I have already paid for one of the order and I am scared that they may take away my money.
The delivery service has not called me even once to deliver the product.
Wrong status is...

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You are now connected to Vipparapalli Sree from Amazon.in

Hi,

Welcome to Amazon Customer Service.

My name is Yasaswini I'll be glad to help you today.

Before proceeding further, for security reasons, could you confirm the name on your account, your e-mail address, and your billing address?

Sir how...

I have reserved product Moto G4 on 4th Oct 2016 with Order ID:[protected] and I have opt for the Prime delivery. So shows 6th Oct 2016 is my expected delivery date. On 6th morning I got a message says your product is out for delivery. But till now I didn't get my product.

The number you have given in the message not lift my call at all if i am doing from my mobile. If I am doing from any other mobile only once he made...

Amazon's delivery boy is very rude..they dont know how to talk with customers. They think that we must stay at home on products delievery date caz they have other work to do...and we havent.

I feel very disappointing to choose amazon for online shopping....