Amazon India Complaints & Reviews

Order date:03-Oct-16
Order #
[protected] i am very disappointed your services.i have order on 3 oct and my excepted delivery date is 12oct .its 11Day for delivery. i request to provide me earlier your customer care accept my request but they dont provide as my acceptance date .on 12oct they dont deliver .they message sorry for late we deliver to on 16oct. i dont know why you provided this bad service first you say...

I ordered xolo era 4g phone through amazon few days back and got the delivery today...

This is the first time i ordered a mobile through amazon.. Usually i prefer n trust flipkart only...

Well.. Issue is... That the phone is having lot of problems... Like... Heating, camera quality, touch not working properly, hangs alot... Network not detected... 4g net not working... Whereas same sim's 4g is used in another...

Payment declined by amazon, but sbi bank not crediting back the amount
An online purchase of rs.17965/- placed at amazon.in on oct 11, 2016, payment made through sbi credit card. Money got deducted from credit card account. Wrote to both sbi customer care and amazon customer care. Amazon says they have not received the fund from the bank. Bank says that the transaction was successful!!. Bank asks me to contact amazon and amazon says...

I had purchased motog4 plus phone from amazon recently. I have received a damaged product from them. Inspite of informing them about this they told me that the phone cannot be replaced....

Hi,

I am sending this email with great disappointment and a lost of trust towards amazon after this pathetic shopping/customer care experience.

I had placed the above order almost 3 weeks back, which was attempted for delivery on 9th Oct. As I was not at home, the order was asked to be delivered next day. However the account has been updated for delivery attempt on 10th, but I did not receive any call or sms...

Order Number[protected]
Instead of beige colour amazon has supplied black colour item, after several complaints now they are asking me to self ship the item, I dont understand why ??

The fault completely lies with Amazon and they are now harassing a customer by asking to self ship the item back . I dont understand if amazon is able ship an item to a particular location then why dont it has a reverse courier...

I have order a dress but i want to retrun it i call customer care number but no one answer the call plz plz help us i want to return the dress it not like see in image plz contance us or help us plz plz 15 oct 2016 i have order a dress from clickedia ventures my complaint for return the dress
i have order from amazon transportation services ltd shpo 767/776
cadila estate opp alfa hotel b/h asian paint aslali ahmedabad 380007...

My order no. - [protected] on 7th Oct'16 for shoes.I have ordered size no.9 but i got size no.10 on 14th Oct 10. please help me i want to return....

Order id #[protected]
I purchased raspberry pi 3 on 3rd October 2016 and the expected delivery date was 12th oct .
Amazon missed that date and on contacting the customer service they told me that they will deliver within in 24 hrs .
The next again the same thing, no product delivery and again 24hrs . I was promised that it will be delivered today but they again have asked for 24hrs.
Really frustrated...

I ordered mi3 order no[protected] on 22nd sept. The delivery date was given 27th sep nd later extended till 2nd Oct. Finally I cancelled the ordered on 3rd Oct but till now I haven't got my money refunded. Wen I Cal them they give me false promise we will refund u money within 2 days. We are really fed-up with your service. Please return my money as soon as possible....

Ref.Order Id:[protected]

Dear Amazon Customer Care,

Further to my complaint of your and your courier false statement of " out for delivery" on 13th and 14th Oct 2016 and my informing you that both the day we were at home, We received your SMS informing " arriving today Crompton Hill Briz 1200mm Ceiling Fan - will be delivered today by AmzAgent ( [protected] ) Pay Rs. 1239 by cash or Debit/ Credit card:...

We have ordered in amazon.in on 05.10.2016 order No #[protected], in the name of M N Badiger. but deliver agent not responding with us, and he was called and told me mobile is not working, this we are returning to seller, how he is came to know that mobile is not working ..? he is not to suppose open the parcel. we suffered lot . we have contacted company over phone but not responding.
please give justice.

amazon...

Hi Team,

Ordered below Items expected date is 13 Oct. Reached the Hyderabad location, waiting in transit for almost 5 days...called customer care no use...

Is it possible to deliver by EOD?

Details:
Order #[protected]
Courier: Amazon Transportation Services, Tracking #:[protected]
Courier: Amazon Transportation Services, Tracking #:[protected]

Were...

I ordered a headphone from amazon and the model (Sony mdr-xb450) on october 1, 2016. I got the product on october 9, 2016 and surprisingly it was a different model (Sony mdr-xb450ap). After receiving the product i realized that the packaging is from askmebazaar.com. Then after unboxing i found that the build quality is very cheap. Even the sound quality is also not good. I looked on the sony website and found that the headphone is fake. Even...

Hi
i am dr tushar bhangale ordered product for my daughter from amazon,
order no - Order Id:[protected]
which is about to deliver on 14.10.2016, i got the msg, then according to that i have called delivery boy at around 535 pm, he told me i am away from your area, you have to came here to take a product otherwise i will take 2 hrs to deliver at home, i said ok no problm you can came, he replied very rudely,...

ORDER #[protected].

Ordered 2 of Xiaomi Redmi Note 3 (Dark Grey, 32GB) on 13th October 2016 and used Prime service for delivery which guaranteed to be delivered by October 14th 8pm. Talked to the customer care several times first they said to me that my product will be delivered to me by 8pm and guess what it did not.

Again called at 8:30pm and guess what got a news from that guy that the product will...

I bought some items worth of 10000 rs on 9th aug 2016 and amazon offer me 10% cash back on sbi debit card. The date of cash back was 10th oct 2016 but the cash back not returned till now.
I have contacted many times to customer care but they didn't do anything.
I am very upset to do shopping on amazon....

This is in regards to my Order, date
02-Oct-16
Order #
[protected] placed it on 2nd of October, they said that the estimated delivery date to be 10th of October but till now I haven't received any information about it. Tried calling customer service but these people are pathetic they really don't want to help the customer. All they say is please wait for another 24-48 hrs and then call back. Very bad customer...

Hi amazon is sending defective products through its sellers and cheating people.
Problems with my motog4 on use for the first time-

1. Excessively and dangerously heating up
2. Camera gives balck and white images and black blurred video.
3. The battery drains 1% in every minute.

Amazon told me to call motorola customer care who are not ready to return/replace the product.
I want...

I placed tcl tv order (Ref order#[protected] on 05/10/2016 and till now i am not got order. I tried so many times for cancel but it won't cancel by email/ mobile app or web site login. I did so many email to customer care and also share different screenshots for different shipping date provided to me. I am frustrated by their false reply and argument. I like to do payment back to my bank asap. I don't need this product anymore....