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Amazon India Complaints & Reviews

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Last updated Apr 29, 2024
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Amazon India reviews & complaints page 822

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D
Dilip Curtis Roy
from Noida, Uttar Pradesh
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Not deliver product yet

Address:110096
Website:Amazon.in

Amazon promise me to delivers product in 7 to10 October but they didn't now they delayed to delivers in 12October now they expected delivers date delayed once again to 15. They already take money but didn't do anything......
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Address:560102
Website:amazon.in

I bought a motorola g4 plus from amazon.in shopping portal and received the product[protected]. On opening the box, in first use I realized flash is not working.

I tried contacting amazon customer care who asked me to install and run some app. After that, they realized it's a hardware issue and asked me to contact Motorola customer care and get a DOI certificate for Amazon to process return.

When i contacted...
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D
Deepak N Prasad
from Delhi, Delhi
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Return of products without attempting for delivery.

Website:amazon india

I had booked sketchers walking shoe at 50% discount during sale on 4 th Oct 2016. It was informed that the product will be delivered by 15th Oct 2016. Again I was informed that it will reach you on 13 th. Day before yesterday I got message that product isbeing returned. I contacted customer care on 12 as well as today. they failed to reply the reason for returning.

I presume that the changed their mind to sale the product...
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M
Megha27
from Bengaluru, Karnataka
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Delayed Delivery of OnePlus 3 Mobile

Address:560068
Website:Amazon.in

Had placed an order for a OnePlus 3 Mobile on 5th Oct'16 arnd 10:30 am. This order was fully prepaid along with the delivery charges for same day delivery.
Got the confirmation from Amazon.in immediately that the order is confirmed & would be delivered the same day & then the agony started.
Today is 13th Oct'16 and I am yet to get the phone delivered. This is in spite of the fact that the delivery is supposed to be dispatched...
+1 photos
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A
ajaysinghjaswal
from Mumbai, Maharashtra
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Two orders not delivered

Address:411047
Website:www.amazon.in

I had two orders placed with Amazon on 6th of October 2016:
[protected] Optimum Nutrition (ON) Whey - 1.85 lbs (Chocolate)
[protected] Optimum Nutrition (ON) Amino Energy - 30 Servings (Orange Cooler)

Both of the orders were scheduled to deliver withing 24 hours. But both of them are not delivered for nearly a week now.

The delivery agents behaviour was rude. Twice they went...
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I think this charge is for a dehumidifier that i am having a problem with. Frigidaire will not honor the warrantee without a copy of the sale. Therefore i need a copy of the sale. Thanks in order for them to honor the warrantee. It has been within a year of the purchase and should be replace according to the manufacturers warrantee. I am quite sure that this is the sale for the dehumidifier that is in question....
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M
mupraneeth
from Hyderabad, Telangana
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Order issue with amazon.in

Address:Hyderabad, Andhra Pradesh, 500050
Website:amazon.in

I have Ordered TCL TV(40 inch Full HD), from AMAZON. On 7th it is said that it was out for delivery, but as it was updated that there is some address issue they cannot deliver the order. So for that i have called amazon customer care on 7th itself and updated the address through phone and they promised that it will be delivered on 8th of Oct 2016. Though i am following up daily they are telling me to wait for another 24-48 hours as already...
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V
Venna Madhu
from Visakhapatnam, Andhra Pradesh
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Delivery dispatch problem

Address:Visakhapatnam, Andhra Pradesh, 530026
Website:Amazon

We recently ordered a headphone and a bag. This evening i got got a message saying that my order is cancelled as no one recived it. No one delivered the package. I am gonna report about this issue. we were waiting for the package the whole day and delivery was not not done. We didn't even receive a single phone call. This is a strict warning to Amazon that giving stupid offers and not delivering the package is and issues. I'm gonna have to...
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H
Himanshuverma.t
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective product dispatch

Address:New Delhi, Delhi, 110053

I was ordered one mobile phone mi note 3 (32gb gold) & phone received as date on 10-oct-2016. order id is[protected], there is some network issue. this phone has not support proper 4g connection. i called customer care & attend my mr. prashant. as per him, he told me mi company is instructed don't replace mi phone except damage condition. amazon is giving warranty only on damage condition. if customer facing another problem so they...
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L
leonrocks13
from Bengaluru, Karnataka
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Refunds & replacement

Address:Thane, Maharashtra, 401107
Website:Amazon India

Such a pathetic customer service by Amazon India. i had ordered Micromax Canvas E481 which was delivered on the 4th of October 2016 which turned to be a faulty piece. The apps on the phone works slows, games are not functioning properly, you tube and other app gets stuck. I tried returning the piece via Amazon India app but failed because their smart check app doesn't function properly. i called the customer service team, they said to visit...
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Address:721657
Website:amazon.in

I ordered xiaomi Redmi Note 3(32gb) and was expecting to get within one week. Initially It took so long to be shipped.After shipping Amazon Transportation did good job. After reaching Kolkata courier team started work inertly.I contacted customer care several times but they just brainwashed and didn't resolve problem.After so long courier sent me msg at 7:45 AM that I will be getting my product by a particular day[protected] but they didn't...
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W
Way To Azzmii
from Delhi, Delhi
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Not refunding

Address:New Delhi, Delhi, 110067
Website:Amazon india

Order no.[protected]
Order total -448
Order date 24 September 2016
Item reached 02 October 2016
I ordered the back cover of Samsung galaxy j7 but it doesn't fit my Mobile so
I filed the return request on Amazon
Firstly they are showing that your item will be picked on 05 October but they didn't pick the item when I call to Amazon they said to me to send the screenshot of back cover as...
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R
raja1510
from Igatpuri, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Undelivered product

Address:Mumbai City, Maharashtra, 400706
Website:www.amazon.in

I had order my phone on 4 Oct which was guaranteed delivery on 7 Oct the delivery person came but unfortunately he was not having our product but he told I will back in half an hour with our product but since 7 October still the product has not delivered. Making 10 times complaint to customer service but no query has been resolved just they are making false promises that you wait 48 hrs since 7 oct the same promises is made but no query resolved...
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A
Ankur Pagariya
from Mumbai, Maharashtra
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No delivery made

Address:Thane, Maharashtra, 400602

Dear team I am your old customer applied for whey gold standard proton yesterday and got the mail confirmation that I will get the delivery today guarantee paid 100 extra
Without delivery attempt got mail that customer is out so goods return
Call centre after taking 20 mins asked me to. Wait for another 24 hrs
I will really take this to all social media n media as possible if I not got the delivery today
br...
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V
Viraj Sawant
from Mumbai, Maharashtra
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Delaying delivery with fake promises

Address:400706
Website:www.amazon.in

I have ordered washing machine on 2nd Oct 2016. Which was supposed to deliver on 6th. But it got rescheduled on 8th and again on 8 evening it got rescheduled on 10. When i saw tracking records i found that it was saying Customer requested delay. lol! What a foolish scheme. On 10th i complain regarding this false and fake tracking records. Then after record stopped updating but even on 12th i didn't got delivery.
I am calling customer...
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Address:Bangalore, Karnataka, 560100
Website:www.amazon.in

I had ordered a Coolpad Mobile Cover. As per tracking & sms received from Amazon, its delivered directly to security. However we come to know its incorrect, we have other things getting delivered properly except this particular item.

Its a false message. I have a doubt that the delivery boy has never come here.
Why is the guy not calling my number before delivery ?
Who has given authority to delivery guy to leave...
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Address:Hyderabad, Andhra Pradesh, 500090
Website:www.amazon.in

I have ordered 1+3 mobile on 5th october 2016 which is costs around 27999 with a guaranteed delivery on 7th October 2016, due to Amazon agent fault he mentioned like additional address details required, on the same day i got another package from same amazon then why cant the other agents cant delivery the items when the address is clear, it is almost 4 days, till now i didn't receive my product, when am calling to the customer service they...
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R
Rohitmac77
from Mumbai, Maharashtra
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Customer care response was very bad and had hunged up the call

Address:400072

I asked my caller to tell me the delivery today. He asked me to wait till 8pm in the office and if its undelivered then it will be delivered tomorrow.

I told him that since it is my office address can it be done little early. then he asked me to wait till 8pm and also told me that if it is undelivered then it will be done by tomorrow which means that i am stupid to wait till 8pm in the office without any commitments from Amazon...
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N
Nadeem Ghori
from Nagar, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False promises and deaf ear for customers

Address:Pune, Maharashtra, 411014
Website:www.amazon.in

Firstly, please stay away from amazon india.

With reference to my order id:[protected].

I have order a xiaomi redmi note 3 mobile on 03-oct-2016 which was expected to be delivered by 10-oct-2016. After numerous call and chat with their csa's, till date this has not been delivered.

Every time you have a conversation with them they have a static answer to all your grievance that we are sorry...
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M
Mallappa Lola
from Bengaluru, Karnataka
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Delivery of a used and defective mobile

Address:560048
Website:amazon.in

I had ordered a xiomi redmi note mobile, the order#[protected]
The mobile was delivered dated 10th october 2016

The supplier of the above mobile is e mobiles

I have received a defective and used product. Front camera is not working properly and also an used product with some scratches on the screen has been supplied.

I want to return the product immediately and want a refund but...
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