Amazon India Complaints & Reviews

I raised a return request for a product and it hasn't been picked for so long. They automatically reschedule the pickup and moreover when I contacted their agents on chat, they provide with wrong re-assurance that it will be picked.

Customer agents told me that it will be picked on saturday, but no one came. When I contacted them on sunday, they said pickup will happen on sunday, but again no one came. I am really upset and...

I ordered one adidas shoe with 9 EU size but unfortunately that is not fit in my leg i need 10 EU size i called customer care so many times but no concern from there end i need exchange the product with 10 size Only.
Order #[protected]...

I have been dealing with Amazon Support Team for an issue with regard to the ORDER #[protected]

I completely understand that Amazon has some policies and they stick to it; however, upon customers request it should be more flexible.

I place the above mentioned order on 4th of October. I forgot to opt for the one day delivery option as I was in urge to place the order(it is my mistake). I then contacted...

I have ordered a Bosch WAK24168IN Fully-automatic Front-loading Washing Machine (7 Kg, Grey) on sale. They have shipped via blue dart and in between they have returned the product to seller. I have contacted the customer care and they initially assured that product will be delivered. But now it showing it as undeliverable. So I want my product as early as possible....

I have ordered a dell inspiron 3558 notebook (5th gen intel core i3- 4gb ram - 1tb hdd - 39.62 cm (15.6)- ubuntu) (Black) on 3rd october 2016 and still it is not delivered. I have called customer care service 5 times bt they have been saying your product is on ur way or dispatched, wait at home shall recieve by 8pm but still it is not recived.. Dont knw wat yo do.. My payemnt has already been done..
Order no[protected]...

I buy a watch in Amazon on 9/10/2016 your delivery man not give any response to any customer.he say that is Karnataka not tamilnadu its India or not delivery boy num [protected]...

I have paid twice for the MY order ID - Order#[protected]
I SELECTED EMI OPTION, but EMI has been paid twice .'i want a refund at the earliest...

I have purchased this product from Amazon India on 24 sept 2016. And from the first day onward the phone is heating too much and the charger which come with it also heating too much. Even i use or download any video from internet its temperature is beyond to normal or any video i play it is heating like boiling egg. And within 10 day the phone is not charging at all. I dont know what should i do with this phone. They gave me defective phone...

My husband bought iphone 6 from amazon for me as a gift, but when i opened the seal, the phone was broken, i didn't even switched it on. The company is fraud with no exchange and return policy. What should i do with this broken phone. As i've spent huge amount for this phone, i want my money back. And from now, we should never buy anything from this fraud company....

I had ordered for HP USB 3 Button Wired Optical Mouse (Grey) with model no: KZ248AA. But amazon sent me a totally different product of model HP MODGUO available at amazon.in at Rs.348 through this link: http://www.amazon.in/HP-Optical-Buttons-windows-supported/dp/B00HYWW9CO?tag=googinhydr18418-21&tag=g...⇄ Amazon charged me Rs.390 for the product, ie; higher than the MRP, plus delivery...

I received my moto g 4 plus defective.
The first one had the power button stuck inside and the second one has ghost touch issues while charging.

. Amazon n moto doesn't care of their customers at all.
Amazon wale phone wapis nhi le rahe mujhe bas 2 days hue h use krte hue aur etni sari prob arhi h. Amazon wale bolte service centre jao and waha se likha wa ke leke ao. Motorola wale bolte h ki phone me koi problm...

Sir
I have a amazon account from which i have ordered a Redmi Note 3 Dark Grey.
Sir amazon has blocked my account i hv received the product but not able to get the bill because account is blocked. These are the details of my amazon account. Moreover i even send them a email to unhold my acounnt but no revert is recieved it is a clear cheating with acoustmore

Ankit Garg
[protected]@gmail.com
[protected]...

Ordered Phillips speaker during the diwali offer, I was supposed to get it by 6th October.. Guaranteed.. But its been 2 days, I still didn't receive yet. If I call the customer care, they promise to delivery the same day but they are useless.. What's more frustrating is that they goo[censored]p somewhere and give false reasons like the owner was not present at home everyday..
Order #[protected]...

Today i receined the above said product from amazon india order no[protected]. The trouser code date is 4/15. By giving discount sending very old code dated stock and cheap quality products. They said its from from third party not able to replace product. When we are purchasing no manufacturing code date mentioning and not saying third party delivery will not be ablie to be replaced feel simply cheating the customers pl try to intiate...

Wt d hell
Why my ordr is taking so much tym
it ws expctd to delivr on 8th oct
Still i havn't recd any delivery or not any msg of
Nw it is showing that the product is delayed nd if i nt receive dn cm back
I wanted to know why my order is delayed
Already it took 7days for delivery and now the product is delayed
I was expecting that your delivery service is very fast but i was wrong
Its...

Sir i ordered a printer of hp 2135 on 4th of oct. 2016 with one day delivery charged that i will receive that printer on 5th that is my son's birthday.
I wanted to gift my son on 5th oct. That is why i ordered with one day delivery option and i paid the extra amount of one day delivery.
I have not received my order on 5th oct. We all waited for that on the birthday party and i repeated tell my son that wait some more time you...

Ordered on 3 October 2016 Order#[protected]

above order which is supposed to be completed/delivered by 7th October 2016 is still not delivered. Made many complaints with customer care of Amazon but in-spite of repeated assurances of delivery the mobile has not been delivered. Since I have an exchange scheme I have closed my existing phone and kept ready for exchange. Resultantly I am practically with no mobile and...

Hi,

I ordered one of the product (kingston 8gb ddr3 pc3l 1600mhz low voltage sodimm laptop ram (kcp3l16sd8/8) which is not delivered on time while order is in same city since 1or 2 days.

They were giving so many fundas/excuses at last moment one of the customer care asked me why did you choose amazon and gave order on amazon.

This kind of customer care are talking with customers....

I have ordered asus zen max 32gb by paying amount of 13, 188 on oct 3 2016. My delivery date is 7th october but till now did not receive the order. I have called the delivery boy phone number which i got the message from amazon but that is not the correct number. When i called the customer service they are saying that it is out for dele very from 7th october. When asked about the mobile number of the delivery person they are not able to provide....

I had ordered product on amazon on 3rd oct, under prime, which was to be delivered on 5th oct. However till date i have not received the product. I spoke with ujjaraparveen, sujata, nagarajan, pugali, viknesh, bhaskar, sailaja, finally their manager dheeraj, and his manager rahul.
They all have been giving me different information about my product.. Finally they admitted that the product is lost on its way. They are not willing to...