Amazon India Complaints & Reviews

I had placed an order for this product on 3rd oct 2016 from the seller "prem enterprises" on "amazon.in". my order was placed successfully and the payment was completed.

Product: ferrari scuderia eau de toilette for men, 125ml
Website: amazon.in
Seller: prem enterprises

However, i got a call from the seller today morning (5th oct 2016), saying that this product is out of stock so please cancel...

I had done a shopping in Amazon and refunded it on 30th sep 2016 and I was provided with a info that it will be refunded through a gift card within 5 days... now wenever I spoke to different agents they gave me different infos. Now just yesterday the agent Jatin told me that the refund of my mount will be done on gift cards as soon as the product will be delivered to the seller and it is going to reach them by 5th oct 2016. but wen I called...

I ordered for an Asus Zenfone Selfie model which costs around 13000 on the date 28/09/2016 via Amazon.in. I selected the option of EMI as payment method.The Phone delivered date is on 30/09/2016.

Model - Asus Zenfone Selfie ZD551KL-6G509IN(Gold, 3GB RAM, 16GB)
Order ID[protected]

The Product was working fine for the first day.The phone is stopped working from day 2.The issue was the Phone is...

I did an order (No[protected] on 21st september 2016. They gave me an expected delivery time within 4th october. They showed they were to send the docket through gati courier service. On 4nd october i received a message from gati, it said my docket is out for delivery and i need to contact the delivery person nandita jana/[protected]. When i contacted the person he gave me two mobile numbers to contact both of them were switched...

I had bought a mi max from amazon on oct 1 which was delivered to me on oct 2. After a day usage i found that the phone was heating too much and even the phone performance was slow in the terms it was lagging and rear camera has a very poor quality. I went to their returns page and followed the process till smartchk app. The app didn't go from step 2 to step 3 and prompted to contact amazon customer service. I had a chat will them and they...

The product i received stopped working after 2 hours. If iam asking for replacement or refund they say me to go here or there. This is policy that is policy. If i dont have time how i would go. Even customer care executives are unprofessional and sup are rediculous. These people are behaving frustrated. No body provides resolution they provide us policy. No customer centric company.
Regards;
Jitendra Tomar
[protected]...

Before placing the order of Dish TV I confirmed the time for installation and the seller confirmed me 48 hour. But after order it is showing 10 days. When I contacted Amazon they told me delivery will take 10 days but installation after delivery is 48 hours. After 5 days the item is not even dispatched. I request amazon to stop fooling customers. None of the E-commerce site takes more than 5 days just to dispatch the item....

Dear Amazon Team,

Amazon claims that its Earth most customer centric company but its shameful for such a big multinational company using this type of cheap tricks to steal the hard money of a customer. I have ordered 4 items against order no.[protected] on 1st October 2016 in Great Indian Sale which total transaction value is Rs. 7246 By ordering this i am eligible for 15% cash back of Rs.1087 as i ordered the same...

Bought product on January and got useless product and returned the same and I am having the return summary in hand. return pick up actually done on January Month it almost completed 10 month but the Amazon people says we are not responsible for your refund and said to contact the seller directly and the person cut the call while talking. Is this is the way to respond customer . I am having the call record of the same surely I will share this...

Have placed one order in amazon and the order had 2 packages to be delivered. Only one package was delivered and amazon site displays the order in delivered state. Upon contacting the seller, the seller says that it was delivered. If you track it via fedex website the website shows that one package was delivered and the other was returned to the seller. Upon calling customer care executives once they filed a complaint and upon calling second...

I have placed one order in Amazon and the order had 2 packages to be delivered. Only one package was delivered and Amazon site displays the order in delivered state.Upon contacting the seller, the seller says that it was delivered. If you track it via fedex website the website shows that one package was delivered and the other was returned to the seller. Upon calling customer care executives once they filed a complaint and upon calling second...

Hi, This is Sushil Contact- [protected] email address - sushil.[protected]@gmail.com. I have bought a Samsung Led with Order No.[protected].in the month of May 2016. It is really surprising that within few month o[censored]se only the screen developed spot & lines on it.Since yesterday it stopped working. I bought the Samsung product thats also with Amazon for quality assurance. I am really shocked with the experience and expect a good assistance...

I ordered a mobile in amazon, and they promised to deliver on 28th September. I received a message on 26th september that product is delivered, without delivering the product to me. I raised a complaint and they asked me to wait till October 1 st for the next action. When i contacted the amazon team, they are not responding and is not ready to refund the money. Am out of station and not in a position to receive the product any more and am...

I got faulty product spike guard ... i wanted return or refund... no one was coming for pick up ..so i insist to refund or replace with amazon associate ..after half an hour .. account is closed permanently ... not only my account but all the account of 12 family member ... we bought lot of purchasing since 2014 ... the reason they give is ..too many returns .. and amazon think that we buy things for re -selling ... all they stated is false...

I purchased a smartphone from amazon on 2nd October and paid 100 Rs. extra for the fast delivery the product within a day. I got the notification that the product will be delivered by 4th October (today). Now, it's 7 pm, and I have not received the product.
I am leaving Delhi for a 15 days toor to Chennai tomorrow morning, that is why I paid 100 Rs. extra for a fast delivery. I received a text message about the phone number of the...

Dear sir,
I buy mi redmi note-3 from amazon where i see they saw me this phone is dual sim and memory card but when i see mobile there was i use one sim and memory card or else dual sim me not want that type of product for that i write amazon but they not gave me satisfaction i also attach screen shot of features which they saw but after that they not tack product back and not gave me my money back please help me for my that issue...

The font camera not working. Says could not load gallery and some japanese language...

Hi team,

I would like to inform you that i have received a defected product form amazon.in, which sounds to be a very reputed e-commerce giant. Besides that i am purchasing goods from amazon since last three years.

But this time on september 9, i ordered a one plus brand phone worth rs. 28000, which got delivered to me on september 13.
I just un-boxed the device and started it for the very first time,...

Sir i have book a redmi note 3 mobile worth rs 11999 .i paid this payement threw credit card of axis bank [protected].but even 4th oct i have not recived my mobile or not recived my reverse payment.i call many time of costomer service but no setisfactory answer they give me.plz accept my complained and solution my problum.the trasection id is 088490.refrence id[protected]. equration id is 433274
thank you....

I had successfully completed the quiz questions and as per your instruction i had made a payment of rs. 250.00 from my airtel mobile number ([protected]) a/c dated 04/09/2016 with txn id : 84992602 but till date i have yet not received any confirmation from your end. Hence either send the confirmation along with the i phone 7 or else i want my amount refunded at the earliest. Other wise i will take the necessary legal action against this company....