Amazon India Complaints & Reviews

Sir they are not able to give my refund already i have contacted icici bank regarding i have submitted my bank statement and dispute num we going u may understand hear is the conversation between me and amazon associate

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You are now connected to vipparapalli sree from amazon.in

Hi,

Welcome to amazon customer service.
br...

Http://www.amazon.in/Fastrack-Midnight-Party-Analog-Black/dp/B00BTJPKH4?ie=UTF8&ref_=cfb_ai_prodpg

i bought a fastrack watch from this page.
item is deliverd on 06/10/2016
In the box there is only watch case and manual, not watch.
the cost of product is 3, 232 rs.
it is cheating of that seller, and the delivery of product is too late in ems speed post.
i want my money back....

Sir order no.[protected], dt-03 oct 16,[protected], dt-03 oct 16,[protected], dt-04 oct 16,[protected], dt-04 oct 16, are placed successfully. but message are coming are like this your package with denim jeans, sandisk cruzer, red carpet sarees could not be delivered. earlier message came that your package with so and so items are despatched. why this type of messages are coming?. none of the items are arrived...

Dear amzon team,
I have order one car vaccum cleaner of black & decker brand but unfortunately i din't got this product the reason of a cancellation given was unavailablity of consumr but the fact is you guys have not attempted a delivery i dont know what went wrong to amazon but its such a bad experience for a consumer i have never ever expected this from amazon, from 4th of october i am constantly following up for this particular...

Amazon india refuses to initiate refunds on mobile phones, regardless of reason. They claim its due to a policy change that occurred in september. However, no intimation regarding the same was put forth to its consumers.in addition they still falsely advertise 100% consumer protection and an easy returns policy on their mobile phone pages (Refer photo). This is an unethical practice at least, if not unlawful on their part....

I order 3 items on 5th of oct 2016 on one day delivery basis i made a prepayment it should deliver on 6th but amazon customer told me due incorrect courier facilty ur product is'nt deliver on 6th promise me to deliver on y7th but there are no status show until today. status of product is on delhi 8am on 7th, but not deliver.
I told customer service 8 to10 times but he told me every time ur product deliver today i ma totally tired amazon...

For calling them itself it took100rs but my refund amount is just 400rs everytime i call them they tell somereason but i am not getting my refund money bank...

Hi, i have ordered a washing machine on 2nd oct. The delivery is promised on 6th oct. I see the tracking details updated that 'delivery attempted but customer was not available' on 6th. Again on 7th same story. I am at home both the days, no one has come neither i got a call.

Order number:[protected]
Tracking #[protected]

I am not sure how courier guy can put such a lie and amazon entertains...

I am placed a order a brand new apple iphone 5s (Space grey, 32gb) from amazon web site, order id #[protected],, september 27, 2016 i am placed a order
But they are not provide me the product,, even they are cancel the product on the 1st october 2016 they automatic cancel the order with out my permission
I am requested to you please send....

I am somnath panja. 5months ago, my amazon account hacked. so i do not understanding how do not related any other account. so, amazon account speciyalist cheating to me. i requested them that please open my account or please refund my money. Amazon is cheating to me.

they do not open my account and do not get refuned money.

Please help me....

Order #[protected] not delivered for 2.5 days though unpaid for one day guaranteed delivery. Amazon just updates the status as 'attempted for delivery' just to avoid the refund of deluvery charges for not keeping up the promises. Worst ever services seen....

Amazon
Your account amazon.in
Message from customer service
Hello,

This mail is regarding the order which was placed on 3 october 2016

This is chitresh, one of the agents with amazon.in.

Order id : #[protected]
This order is not delivered in my home address i called customer care three times in a day but its not deliverd by courier boy pls care this case...

From last 2 days they are sending sms that product is delivered but no one is intimating me and as well as i hav not received the product and sms has been coming that product is delivered ...when customer care service is called they are telling to wait for 1 days again the next day wait for 2 more days...horrible experience...when im telling to cancel my products n refund money they r explaining its against policy......

I have ordered escro men's blue casual sneakers (slip on). my order no. is[protected]. on 07 oct 2016 at an unsual time 9:30pm the delivery boy called me and i picked up call. he said he is on my gate. but when i reach to gate after some time he was not there. i called him he said he had crossed gate and on the way to home refuse to deliver....

Order id :#[protected]
Name : Kshitij rai
I have ordered onepluse 3 from your site on 3rd Oct 2016.
I got stones and tiles in the box on 7th Oct 2016. And they also took my current phone in exchange policy.
I have complained via mail around 5pm on 7th October 2016 but still haven't receive any response.
I have called courier boy as soon as I opened the packet but he refused to come back . Lost...

I booked moto g4 phone on 2nd october 2016. Same day offer was inclusive of free powerbank worth of rs 999. I received only phone on 5th oct 2016. On same day i called on customer care no and sopke with mr hardik. He assured to replace the product within next 24 hrs. 48 hours has been passed now, neither collected nor received any call from your side. I have ordered so many things from you and this is happening with me first time and you...

Order id no:[protected]: i have ordered for hunter mosquito repellant machine and mosquito bat and paid money (cod) of rs.1744/- for both the items, but delivery boy delivered only bat and not the machine. it is a thin cover and it contains only bat but the invoice pasted on the cover says it is a combo pack. when enquired with the delivery boy he said that he only got this item and is not aware of anything. kindly arrange to send...

Two books authored by me (prof g s sawhney) for vayu publication, new delhi on 1 refrigeration and airconditioning and 2 laser system and applications are in your sale list. the publisher is not paying proper loyalty to me and i request to stop its sale forthwith. please also let me number of these books sold through you as the publisher is intimating only 10 to 20 books. i know that the publisher is cheating me and i seek your cooperation....

Hi
Pl see the order placed date and order no

Order placed
2 october 2016
Total
10, 999.00
Ship to
Dillip kumar mallick
Order #[protected]
Last 3 days, i am in touch with customer care people, they are just giving assurance but not providing complete details about service provider
You can see the details of our chat. Still today wait upto 7 pm but product...

I ordered an xbox one from amazon and payed extra for guaranteed delivery on next day by 8 pm. Delivery boy keeps his cell switched off till 6pm next day and when i finally contacted him he refused to delivery on that day. He stated he may or may not come, when i told him i have payed extra for today's delivery, he asked me to cancel my order. It was a 26000 rs purchase and thats very irresponsibly way to talk to a customer. If you can not...