Amazon India Complaints & Reviews

Ordered swag mobile cover in white and something like blue color but did not received it as received other one.
Moreover as per company customer has to suffer from the refund process which is quite harassed to fulfill.
A company is making blunders and user is taking pain to make arrangements to return the faulty product.
On company mistake why user has to suffer and taking all the pain?
Why company do not have...

Hi,

I orders lg washing machine on 2nd oct and delivery was supposed to be on 8th oct. I was in constant touch with amazon customer care, and they assured of delivery by 8th oct. Till now product not delivered.

Also, the delivery people simply update in portal as delivery attempted without even coming.

Had done multiple escalations to large applicances team but nothing is working.
br...

I have purchased xiaomi mi max (silver, 32gb) with order no #[protected].

Received a mail confirmation for the same.

Your amazon.in order (#[protected] of "xiaomi mi max (silver, 32gb)" has been dispatched!

Rs. 80 was paid more for fast delivery.

But today on delivery day they say "your order #[protected] was returned to us by the carrier as undeliverable...

I had ordered yu yuphoria mobile from amazon orderid[protected]
...
Amd d deadline date provieded to me was 10 oct 2016...but it didnt happened...and the prodct is still not delivered to me..evem after two days after deadline datr...this is so dissapointing frim part of such big business entity...and also mt taking any actions agaimst it is also very disgusting...so i request compensation to me...

I was looking to buy fastrack oversized sunglass (P253pr2f). I found this product at amazon and flipkart at rs. 940.00. At amazon this product is available in prime deal and they gives guarantee of fast delivery of selected product as prime deal. So i ordered fastrack sunglasses from amazon on dtd. 02.10.2016 which is biggest sale period of amazon. Accordingly i got confirmation that product will be delivered on 04.10.2016.
I didn’t...

Hi amazon,

It is very bad on you part to fool your prime customers with wrong promise delivery dates on your amazon india app.

Order details are below

Order date 4th oct 2016
Order no:[protected]

Amazon customer care informed me that it will be delivered on[protected] and did not deliver.

When called customer care they mentioned[protected] later again...

I ordered a Moto G4 16 Gb mobile phone on 7 october 2016. i paid for guaranteed one day delivery I haven't received my mobile phone yet. I contacted their customer care many time, they are telling it will be delivered in 24 hours. I waited for three days, even if I am getting my phone on next day i need a genuine compensation for that, i waited for 3 days. Its cheating. Iam getting poor customer support.

I contacted them via...

I could like to bring to your notice that the below mention item was delivered today at the amount was rs1, 255 the delivery person collected rs. 1.325 i don't understand what is the extra money collected for.

Kids musical baby swing zulla unique wave musical swing can be used 6 months to 6 years 3 growth stages of your baby kid high quality
Sold by: kids_world
1, 255.00...

I am order 29 sep hp v220w pendrive 16gb (pack of 4 piece) 10 October sms my mobile your order arrived today but not delivered 11 October sms my mobile your pen drive successful delivery...
I think amazon agent received my order and he is not answering my call his mobile switch off 10 October......

I placed a return request for an order done through amazon. That return is done successfully. But the refund is given in the mode of gift card, where i paid by cash for the purchase. I contacted amazon customer care support those people said that once the amount added as gift card means can't be transferred to bank account. Where i want that amount back into my bank account....

My order no #[protected] is not delivered after 10 days now they are saying that your money will be refunded to your account but i have paid the money for product not for refund after 10 days. I need the product within 24 hr otherwise i will complain to consumer court. I have followed up with your customer care serval time but issues not resolve. Every time i told them i want the product not refund. You have not delivered the product...

Pathetic delivery services ever!!

As per the sms from amazon, product was supposed to be delivered on 9th oct.2016. However, this being weekend i had to go out for household stuff. Hence understanding the situation proactively tried reaching the delivery agent to advise about the same.

After myriad attempts to reach this fellow, he didn't pick up the call. Later, i informed the customer care, where i was ensured...

I had ordered a mobile phone from amazon india. On the scheduled date of delivery (10th october), i tried contacting amazon customer representatives multiple times to track the product. The company's customer service representatives kept asking me to wait till 8:00pm for the product to be delivered. Though i waited till 8:30pm at the delivery location, i got a message from the company around 8:15pm that the product could not be delivered...

I have placed an order for "Hoya 77mm Alpha UV (Ultra Violet) Multi Coated Glass Filter" from amazon.in on 15th August 2016. My friend has received the order on my behalf as I am not available that time. But, when I came back and open the package, I am surprised to see that the product is damaged. The filter glass is coming out as the metal ring to fix that was not properly installed (This is a manufacturing defect). Picture is attached with...

Your amazon.in order[protected] has been cancelled

Ordered silka papayasoap with free new nokia 130 dual sim phone in amazon on 9oct2016.. But now today[protected] my order was cancelled.. Why my order cancelled so say some chilly reasons like there is no product available.. You're wasted my precious time.. I want compensation for this order. I'm waiting for your response...

I have order order id:[protected] alethia enterprise pink & cream color lycra & net embroidered party wear saree with blouse piece-ali481secn7 but black color top suit very bad and cheep quality i don't want it..
I have order for 10th oct. Gifting purchase and received order 8th oct. 2016 and give a customer care complaint instant once i open parcel and customer care executive told me he raised complaint for pick-up and replacement...

I got the fridge from amazon through bluedart which is damaged during transits.. I requested a return... Then bluedart person called me regard ing pickup... They said we are coming.
They are not came today yet.. I called them and they are telling we are on the way.. I am calling daily from past week.. And still they are not coming yet all... I got call on[protected].. And still no improvement till[protected].. Every day they are saying...

I have ordered moto g plus, 4th gen on 1st oct through amazon app, during the great indian festival, they said product will be delivered on 6th oct, but so far i haven't get any proper details reg my delivery, 3 times i raised a concern, but no proper reply, very poor vendor "aramex" courier service, the same was happened last festive season with flipkart....

Dear sir,
On 5th Oct 16 I have booked 1 mobile phone of Asus Zenfone 2 . I checked tracking shipment it shows will be deliverd by 10th Oct 16. On 10th oct16 around 10.40 pm I received a msg from Amazon website your shipment has been deliverd to in the name of Mr. A. John sundaram. The problem is we still have not received any type of packet from your agent but it mentioned in your tracking details it's already deliverd to Mr.john...

Order number #[protected].I had ordered Lacie hard disk worth 15k which was to be delivered within 2 days. Neither product was delivered nor have received any update what so ever. The customer care is not even aware of the courier company or have their contact details neither the delivery person has contacted me till date.Have been following up for my product since past 5 days with worst ever experience from customer care. Each day...