Amazon India Complaints & Reviews

Oct 16, 2016

Updated by CharuVashisht I have gone through a high delay in delivery of products purchased from Amazon. Purchased quite a lot of items on 2nd Oct 2016, some were expected to be delivered on 7th, and 8th of Oct, but not yet delivered (16th Oct). Unfortunately, the brand (Amazon) I was trusting the most has become nothing in short span. I have requested a return for the products which have long passed the expected-date-of-delivery. Further, one of the product (Yepme Jacket for women "White-Blue") that I purchased came wrong (Yepme Jacket for men "Grey-orange"), which I am even more dissatisfied with. The customer care representatives keep calming us down by giving assurances, which even after taking follow-up's for four days product is not received. The messages that I received for two of my products saying "Delivered" are not yet delivered after 10 days of expected-date-of-delivery. Thus, I would like to share my experience to people who are planning to purchase products online (specially from Amazon), be careful, and if you are strict on your timeline, please avoid purchasing the products online.

Oct 16, 2016

Updated by manoj12 status is same.. I worte multiple emails but getting same reply which is not helping me any way.

Oct 16, 2016

Updated by manoj12 Amazon is not owning responsibility of the product sold by them and washing the hands completely and passing the buck on manufacturer without resolving the customer issue.

Oct 16, 2016

Updated by Santanu Biswal [protected] order no

Oct 16, 2016

Updated by editions already complaint given cancel all my orders and purchased through gift card not on cod the gift card iam gifting to amazon enjoy .with that

Oct 15, 2016

Updated by sajid700 Order date:03-Oct-16
Order #
[protected] i am very disappointed your services.i have order on 3 oct and my excepted delivery date is 12oct .its 11Day for delivery. i request to provide me earlier your customer care accept my request but they dont provide as my acceptance date .on 12oct they dont deliver .they message sorry for late we deliver to on 16oct. i dont know why you provided this bad service first you say 11 day and after you say 16 day you miss your tata for delivery.than i call to why my product not delivered so they promiss me today 100℅ your product deliver but no one come wasting my time false statment and next day i shock .they cancel my order without any information me not send me any single messege.or if i ask so they say stupid resion .already 15 day is gone for my order and they agine do all process and agine provided me 8 day for deliver so total 20 day .and right now i have not recived my product .customer care told false statement .You dont do your responsibility i have no complas regarding Amazon but plz take a some action for your transpotaion team because i am suffering and i dont want other one suffer same problum its damage your branding and image. i already done my paymet.actuly i surprise if i see the same order last week now they promise to deliver 2-4 day so why are you chetting with me .really i am disappointed about your service and promises its better to me go with flipkart or snapdeal.they atlest give for your promise date .plz do your work with properly and you promise .customer suffering and you just say sorry.take a some legal action on your Currier company.one more thing this is last time if i dont get my product so i invest 2 thousand more and file one case for your company regarding Flud case than you messege and calll me properly.because i am frustrated about your service .