Amazon India Complaints & Reviews

I bought a sewing machine which was very worst product ever. It was like toy too much noisey and quality was also so bad that it can't even sew bit heavy cloths so same day I requested for refund. Here saller is not contacting me till today so I contacted Amazon so many times and asked for refund they file clame against that saller through company named a to z now this company is saying that you have to return the product by your self to...

I am a regular customer on Amazon.in. It has good variety of products and nice user interface experience as well. But recently realized that how worse the after-selling-services it has and there is no proper escalation matrix or department who actually listens to your grievances.

This is regarding my recent transaction and interaction with Amazon. Here is how it happened:

30-Jul-16
I placed the order of'HTC...

I placed order #[protected] of redmi note 3 on 8th august as part of independence sale i paid through sbi debit card for eligibility of 10% cash back on 10 october, but unfortunately i haven't received order on 26 august after many mail or communication, amazon told me that they are unable to deliver order due to some logistic issues and asked to place fresh order n cancel the existing order so, i asked what about 10% cash back because...

Cash back in the form of gift card promised by amazon at time of order[protected] but now they are not willing to give.
I have every mail communication records with amazon in which they given me assurances that 10 days after delivery of your order you will receive cash back.
Please see communication from amazon.in

Hello

Ahmed here from amazon customer care.

I have solved...

From the account which i placed an order is closed by amazon team so m not able to track my order so i requested to cancell my order of hawkins presure cooker 4liter after calling several times and mailing several times my order is not being cancel nor refund is made nor any reply is given plz help to get my money return i mailed several time call tolfree no but they say they will reply me but they dont reply they made a mistake and i am...

I recd moto 4g+ on 16.09.2016, immediately i observed the the device is heating, wifi not detected, grainy images, and disproportionate images from front camera. When contacted amazon they promised that i have a window of 10 days to return but moto team requires to handle. On contacting moto team they refused return saying its amazon responsibility. My return windows is ending soon....

Hi all, brought a lenovo 15.6 inch laptop in amazon on 3rd sept for 24490 through smart emi, but the sbi card services has sent me credit card statement on 7 th sept to pay fully so contacted amazon regarding the emi they have esaid me to contact sbi card services so contacted sbi they have mentioned that amazon has sent them the conformation on 8 th of sept whn spoke with the Representative, so amazon and credit card banking services has...

Product has not been deliver after many chasers and returned it back without my knowledge
The quality of your customer service representative becoming low day by day they have disconnected my call many time on 20/9/2016 for complaining about the issue.

I ma very much disspointed the way you guys are treating your customer. Now its better to switch to flipkart and snapdeal....

Dear Sir,
I had ordered two products on line through amazon. The first one was a Omron AC-Adapter-S Blood Pressure Monitor-6 Volts and the same was returned as per the SMS received by me on 13/09/2016. In the same manner, I received an SMS today morning that the Beltek LE-160240 cm(16 inch)HD Ready TV ordered by me is being returned for non-delivery. I did not receive any phone calls regarding the arrival of these goods. I was there...

Hi,

I have ordered two products from amazon one footin sandal and the other is motion cut work gladiator. The size of both the products were small so i had to return it back and returned it the next day i received it. The representative from amazon came to take the returned product. Its been almost two weeks that I am waiting for the refund. I was promised that the refund will be there within 3-5 working days within you receive...

I have purchased a micromax bolt q381 on 31/08/2016 from amazon.In, i had noticed the battery of that phone is not working properly. It takes more than four hours to be full charged but immediately drain out the charge within next half an hour.

M_imei1: [protected], s_imei2: [protected]....

This is really pathetic and worst thing happened on any e commerce portal.
We have a seller account with amazon.in
A new idea has come on all e commerce portal i.e ad campaigns.
according to this every seller has an opportunity to boost his sale
by investing a certain amount of money.
Its like a paid promotion, where you pay something and your products get more visibility on amazon.
I have a seller...

I have cancelled my order on 22nd of August of priced 14999. But still I have not yet received my refund. It's only 2 days short to 1 month . It's not fair . Disappointed by amazon. From now I will not amazon. When i called these amazon people are not answering my question. still how long I should wait for my refund. Please respond to this. I had gone made on this...

I had ordered a Samsung Duos Battery from Amazon. While doing payment my first transaction was failed then I had to do second transaction. But my first failed transaction amount was not credited back to me. Then I contacted to the Amazon executives. They told me that they have refunded me my amount to my Credit card and they to be in touch with my Card Holding Bank (HDFC Bank).
But it has been One and half month still I have not...

Its very painful for me to write this email as I have never faced such issues

I am very regular customer of Amazon.in

This is regarding product-
2 of Maggi 2-Minutes Noodles Masala, 420g ORDER #[protected]

I purchased this product on 16th September MRP was Rs140 and was selling at Rs67 with 52% discount. I called customer care executive on 16th Sep as well as 17th Sep that product...

I purchased the MOTO g Play mobile Handset with following
order ID[protected]. since the receipt of handset it has following problems.
1. Handset heated up to the level which cannot be hold in hand.
2. it is not catching 3G so i cannot operate with internet.
I complained so may times but every time reply is same that our MOTO g team will contact me at such & such time. this is happening since last 4 days....

I had ordered oneplus3 phone (order#[protected] from amazonindia site which initially told that it would take 2-4 days to get delivered but on checking out/payment it mentioned it will be delivered by 16th september. as per amazon tracking tool on 15th september the package arrived at a courier facility bhiwandi, maharashtra, in
Courier: amazon transportation services, tracking #:[protected] and mumbai is the delivery...

I Palaced a Order 14 September Order No. is Order #[protected]

when i palace this this show this will be deliver on 17 september but when come

17 september its show your order will be deliver 20 september but today i track product and talk to courier compnay they say we not recive any products show now
cancel this product i am very dispointed now. and gain order this product with flipcart
so...

Its been 18 days I returned my phone redmi note 3 rs 9999 but no response from Amazon when ever I call them saying we will give within 1 or 2 days with stupid reason better help me with this issue they are not responding to us...

I have ordered a Moto G Plus, 4th Gen (Black, 32 GB) via amazon on 8th Aug.& payment done by credit card.Till now my order is not delivered to me.
After waiting a long time finally me decided to cancel the order and want my money refund.
i am already talk many times to amazon customer care but still i am waiting for refund..i am very disappointed ..kindly refund my money..

Name -Sunil Chauhan
Mob no.-[protected]br...