Amazon India Complaints & Reviews

I placed an order for a TERASHOPEE WB-20 all copper bottle on 16 SEP. through a citibank card. My bank through mail & sms intimated that Rs500 was paid to AMAZON.IN vide the said card. But you had intimated that the payment for the said product failed.These contradictory statements are confusing for me.Please confirm me the actual picture. In case of payment failure I want to assured that the money would not be debited from my account for...

Dear Sir,

I shipped an order from Amazon India with Order[protected] and customer applied for the refund of the product. Amazon mailed me for the confirmation but as i was not available in my office during those days i couldnot reply to the mail. now amazon is telling me that since i didnt reply to the mail they have refunded the amount, untill here i had no issues but they have also given the product to the buyer...

An old Customer of Amazon...purchased few times. Recently Ordered Oneplus3 mobile as on 12th sept 2106...expected delivery 14 to 16 sept was provided. (Tracking #:[protected]
i am based in outskirt of mumbai (mira bhayander), the delivery started at 6p.m on 12th sept 2016 and within 1 and half day it crossed 1000kms...i.e..from bangalore to mumbai. 11.30 a.m 14th sept 2016 the shipment was in mumbai.
Now, mumbai courier...

Respected sir,
I bought Red mi note 3 mobile from Amazon on Date 27 April 2016 and after 4 month there are exchange offer come on flipkart but before exchange flipkart ask for enter IMEI number. so, i Entered my mobile's IMEI number but flipkart says that INVALID number. so, I go to XIOMI online validator website and i have also enter IMEI number on XIOMI standard website but still XIOMI(Company of Mobile) said invalid IMEI.So, I...

Hi I recently faced an issue with the pickup that I requested with Amazon.. The delivery guy was being rude and cancelled the delivery without even listening... He wasn't even picking up the calls after this.

This experience of being with Amazon has really disturbed me and I will make sure I tell this to everyone I know and reach to whoever I can through social media for the bad experience I faced today.

This...

Dear Team, i ordered a saree from amazon and it was damaged. I have been running from pillar to post to return this item but i have received no proper response. I am highly disappointed with the quality of the product and the condition. Amazon has instructed me to return this item to the seller. the seller address is neither available on Amazon website nor in their database. Amazon has no idea how and where to return this item. The saree...

I ordered a product which is lost by Amazon, I was told to wait for another 3 to 4 days. Again the product didnot come. I called Customar Care. The associate Harshal who claims to be from Maharashtra, Pune spoke rudely to me and denied me a refund and when I asked for compensation he was sarcastic and he just spoke more rudely. Is this your customer service? Where executive speaks to the customars the way they want to?...

This is the worst experience ever ordering from Amazon and be behind them forever. I bought a mobile and it was a new mobile, however the new mobile was not working properly so I called them and asked for a replacement and this has been going on since 4th Sep'16. I dont understand as why the replacement pick up cancels the pick uo and I get a message. When I call Amazon they dont give me a clear picture as why the pick up was canceled. Now...

I ordered a phone (xifo v6) and they gave me a small phone .. they said that return the phone through indian post but after 13 days postman says that the address that is given by seller is wrong..now there is no information. they told me that they will give me a correct address in 24hours but there is no any information. and now it is going to about 2 months..i want my refund ......

On WebSite, i found 5% cashback when i use HDFC Debit card. I used it for the payment of my xiaomi Mi Max gold 32 gb but cashback is not receiving from Amazon or HDFC account.
What is this?
can you update me, how can i found my 5% cashback into my HDFC account?...

Hi My Name is Ranjeet sharma. I have placed order Nokia 1100 Comaptible Certified Bluetooth Wireless Headset (with Micro Sd Card Slot and FM Radio)on 25 july 2016 on Amzon with price of 850.
I have received duplicate and defected item. Now till they not taking return this product. My order no is[protected]....

I have paid rs12000 for booking xiomi redmi note 3 from abroad using debit card to indian address on 12th sep 2016 and the dispatching date shown for the order was 14th.today it is 15, i didnt get even the tracking no to the account associated mobile number and also i cant get sign in to the account.it has been shown several times that the password is incorrect.and i reset the password several times then also i couldnt sign in and now i can...

Hello Team,

I have tried confirm Netboot screen for my mobile on Amzon.com through Netbanking which got failed on Amazon but got debited from my Axis account.

Advised the same to Amazon to check who advises to contact bank, as the payment stucked in bank gateway and when contacted the bank who advised that the Payment (PNR GUTI[protected]) was successful requesting an email conversation from the merchant who...

I ordered a book nemd "Engineering Mathematics" by Kratryx from amazon and recieved it well within 4 days. Although i didnt liked the condition of the book and decided to return on the very next day. They notified me that my refund will be done by 15th Sept.. but i still didnt recieve it yet. It is showing that the return is still under transit.. This is the worst experience of online shoping i got from amazon....

The company has very poor delivery services . i have ordered a product and made payment for it ..but neither my product is delivered nor i got any update regarding the same . Every time they are making false promises that product will be delivered asap. seriously it was not expected .Such a bad experience .....

I have ordered a Transcend 16GB JetFlash 700 Super Speed USB 3.0 Pen Drive recently which was supposed to be delivered on 11th September.I got a delivery message but didnt yet recieve the order.The delivery agent phone is switched off. Order date
08-Sep-16
Order #
[protected]
Order total
518.00 (1 item).Please see as to I receive the delivery immediately....

We ordered shoes of rebook men's zstrike runing shoes shoe size 8 amazon.in order number:[protected] dt[protected] for gift to my brother on his birthday. On receipt the size 8 seems to be big. So immedieatly on next day of receipt we intitated exchange for size 7 which was available as the availability criteria need to be selected fot exhcnage can be initiated and same was picked from us on aug 3rd, 2016 and they received the return...

I placed two orders,[protected] and[protected] on 29th June 2016. The contents were a Behringer Studio Condenser microphone and a studio microphone mic windscreen pop filter worth Rs. 5, 543 and 820 respectively. Both the orders were delivered to me.

I raised a return request for order number[protected] containing a Behringer Studio Condenser microphone as the product didn't meet my expectations....

I purchased a videocon dth from amazon.in in the month of april, 2016 with 6 months platinum hd free but the said pack has been expired before one and half month earlier to its validity. When i contact customer care of videocon dth, they told me that my pack is not "platinum hd", it is only "platinum" pack. Secondly, it expired before its validity. I made many efforts to solve my issue by contacting amazon and the seller but they have not...

I purchased 2 products of rs. 677/- and the payment was failed but amount is deducted from the debit card of uco bank than i again made the payment again of 677/- from axis bank debit card and
Returned the catwalk footwear. So in total i paid 677+677= 1345/-
I received 677 and kept the footwear of 159 so i have the right to have the
Remaining amount.
But on asking they are saying one thing again and again "we...