Amazon India Complaints & Reviews

I am “amazon prime member”. I had made payment & placed order on 5 september 2016 for logitech m235 wireless mouse (Grey) and while ordering i was promised delivery by 06th september - 8pm (Prime)

The amzagent ([protected]) called me today at 6:52 pm and informed me that he is standing downstairs near my apartment & due to traffic he cannot deliver at doorstep and requested me to collect the parcel from him.

I...

This is to inform you that I ordered two tab red covers. And instead of two I received only one cover. The delivery guy took the money of two tab covers. The price of one tab cover is 299. The delivery guy took Rs 600 and went. Either you return me the cover or My money.
Plz look into this matter.
Plz it's a humble request...

My order no. Was (#[protected]...

Reproduced is self explanatory.

But the visa card account has been debited with rs. 427 on 8 june

From: "amazon.in marketplace"
Sent: wed, 08 jun 2016 22:52:48
To: [protected]@rediffmail.com
Subject: your payment has been declined

Amazon.in your orders | your account | amazon.in
Payment declined
Order #[protected]
Hello c sarma,
We're...

I bought a laptop from amazon which must be delivered to my brother's address and he was coming hometown after 3 days. I searched on amazon and saw this 1 day delivery option. So i bought from them i made the order at 4th sept. Night and didn't get it till today i. E. 6th sept. I think my complain is legal they should not make and show false promises....

My name is dr ayush tiwari and some close one of mine sent me an police analogue watch and payment was done online but when i received the package it was empty with no watch inside. Basically it is a case of pure fraud which is done to my close ones and me in the name of international company. When i called them for several times i got a cold responce of assurance that your product was sent ahead of scheduled date of delivery so you have...

I had purchased a laptop on 4th april 2016 using hdfc debit card and i am entitled for a cashbask of rs 2000. I should have received the cashback by july 31st, 2016 but i have not received it yet.
And amazon customer care is really bad, its been more than a month, after frequent complaints too the issue has not been resolved and no response.

I need my cashback. Amazon needs to help its loyal customers....

I ordered this product "http://www.amazon.in/Seagate-Backup-Portable-External-Storage/dp/B00GO0HY68/ref=sr_1_1?s=computers&i...⇄ on 30 august 2016.
I faced this problem second time. I didn't do return request not currier boy come to my home. Even product come to my city's centre today morning at 12:43 am (6 sep tuesday) and on 11 a. M. I got message like your product is undeliverable and returning to the seller....

I had purchased lg lsa3np3a l-nova plus split ac (1 ton, 3 star rating, white) from amazon.in under the cashback promotion through hdfc credit card/debit card. Which was being run a few months back (In april 2016). The last date to issue the cashback was 18th of july 2016. I did not receive the cashback. So i started by first calling the amazon customer care. They were assured me the cashback will be credited in 10 working days but the still...

Getting to the issue, i'd bought a panasonic mixer grinder from amazon (India) on june 20th 2016 which was delivered to me on jun 30th. During its first use, i found that the product wasn't functioning properly. I thought it was just an initial glitch and may go away after recurrent use. But i ran into the same problem during its second use. That's when i raised a request for returning the product on the amazon app and my request was consequently...

I am pankaj kr singh and two time purchased a product but not received. i complane lot s of time but they just give me a excuse. please look at this matter on urgent basis

2. order no
Final details for order #[protected]
order placed: 23 august 2016


billing address:
pankaj kumar singh
at babpur po madhabpur ps barasat n24pgs
n24pgs
barasat,...

I ordered a phone from amazon through my credit card. The phone had scratches on the screen so i ordered for a refund on 12th august, 2016 which i finally received on 30th august, 2016 after a tough argument and a lot of fake promises by amazon customer care executives. I was promised a gift card worth rs. 1500 to my amazon account which i denied previously for the delay in refund however due to amazon failing in refunding the amount in time...

My wife has a bill on her visa credit card account which we know nothing about. The charge is for $13.98 with a transaction date of july 8, 2016, reference #24692166188000710909660 from amazon marketplace pmts. Please inform us of nature of transaction, i. E. What it is supposedly for. We do not have any information of what this is for. We will not pay any unauthorized bills without verification....

Hi,
I have ordered a 43 inch micromax tv from amazon vide order number
[protected] on 21st august 2016' it was delivered on 27th august by fedex courier. I raised a replacement request on 29th august, as it was given in a broken condition, it was supposed to be picked by 30th august. But sorry to say it has not been picked by 5th september. Whenever i ask amazon they say fedex will pick up tommorow, all sort of excuses....

Hi,
I have been a regular customer to Amazon several years now and today (05/9/2016)I faced the most disgusting situation that I have faced in my life. This is the customer service that Amazon boasts off these days? So much for Apna dhukan that amazon talks about and this is how people are treated.  had a product delivery today and I am not in my house and the delivery man called that the delivery is attempted today. The actual...

Hi,
Its already 2 months passed to my order for a jacket in between, I requested frequently customer care to help me to get back my amount if you are unable to deliver the product. But every time they frustrated me to wait 3 more working days and A-Z complain is registered and many more excuses.

Simply cheated policy which was not expected from Amazon India. I ordered the item on 23rd of JUNE 2016....

I had ordered for an guitar cover!
And the delivery guy who came to my area asked me for my address, to which i given him my address and few minutes later he calls me and says that since he was not able to find the place i lived in, he had cancelled the order and went back his own way!!!

I was so agitated at this, considering that i had waited for almost a week for this and didn't get what i wanted, just because that...

Sir,
I had placed an order Nokia 215 (Dual SIM, Green) Sold by: Cloudtail for Rs. 2, 160.00 on 1st April 2016. I have received it safely. Now the Charger is not working to charge my Nokia 215 (Dual SIM, Green). I think the warranty of charger is for duration of 6 months and warranty is still not lapsed for my charger.Therefore you are requested to send me a new charger as quickly as possible.
The Invoice Number is HR-DEL[protected].br...

I hv purchased moto G4 from amazon on 4sep and it get too hot in 5 minutes charging and turbo charging is not working and battery shown abnormal condition and i domt get proper response on refund and replacement of this. Its very difficult to me to rich customer careof amazon ans they are not giving a proper response on this so please resolve this problem...

Keys, b, n, arrow keys, space bar, number keys on right side

Dellvostro15 3558 15.6-inch laptop (Corei3/4gb/500gb/dos), black
X00h6qvrl serial no =6jjv062
Date of purchase24/2/16...

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer should be provided on website.
There is no such information on their website nor is there a email id provided under CONTACTS tab for customers to write back to them.
This is not only a deliberate attempt to discourage any kind of complaints but also illegal....