Amazon India Complaints & Reviews

On 25/07/2016 i ordered fastrack watch and lenovo k4 head set and i recieved it on 01/08/2016. The fastrack watch is good and but the problem is with lenovo k4 headset. I discovered that it was damaged in the following way(Please see the attached file)
The condition of the item was your responsibility up to the point. I received it and accordingly i am entitled to a refund / a replacement. I would request that you confirm in the next...

Regarding my order no #[protected].

I got below email from amazon on 19 july 2016:

We are writing to confirm that your refund for rs.320.00 has been processed for your order #[protected].

This refund is for the following item (S):

Item: jaguar8 gumboots black
Quantity: 1
Asin: b00o8zhbci
Reason for refund: customer return

Here’s...

I ordered a gold coin from amazon on 2nd august 2016 order id[protected] bluestone bis hallmarked 20 grams 24k (995) yellow gold precious coin for 67000 rs. It was dispatched after 2 days and after 6 days i got the msg that it is being returned to the seller back beacause of some problem and i will get my refund. I waited for 5-6 days but didnt get refund. Then they filed a to z guarantee. A to z guarantee investigation period also...

I bought the subject product from amazon online in june 2016. The size of each shoe in a pair was different, so i decided to return the order, i filed return and the very next day pick up for return was initiated by amazon and i have given back the product to them. Now since then it has been more than 2 months i have not received my refund of 498 rupees. The order id is[protected]. I have multiple times contacted amazon representatives...

I ordered on 23 August 2016
Barbie Pink Children's Backpack (EI-MAT0045)
Which they show delivered
But I didn't get it nether any one call me
Please help me...

Amazon gave me cheque that i gave in the bank and i came to know after few days that the cheque gave by amazon was not been cleared and bank returned the cheque and cut inr 172 from my account
I submitted a complain to amazon saying that i want my refund money (Inr 399 of the product) and the extra cost that i beared because of amazon (Inr 172)
Amazon gave me a reply that a sum of 399 has been issued on[protected] and it may...

Have ordered Redmi note 3 phone from amazon.in on 20th aug.

On 24th aug received a wrong item, a old box of samsung phone and a dead micromax phone inside.

Immediately have escalated this to customer care and they told pickup boy come to take it... since then im chasing the amazon customer team to get this BS return.

End numberd of calls, emails but unable to get positive response.
br...

Sir,
You have despatched the article on 31st July 2016 and track number which is speed post number is AW[protected]IN showing the information on or after 11th of august 2016 but the main problem is bag was not received till today at my destination (Himachal Pradesh, 176096 ) and on tracking at India post website it is showing that bag was delivered in Haryana state somewhere at bhalgarh SO and at Amazon site bag was delivered on 13/08/2016,...

Hi,
This is to inform that i have received my order against the product with incomplete quantity today for the order id[protected].

I have ordered for the product - tinycare hooded cherry printed baby wrapper 532a for 2 quantities online but today the delivery found with only 1 quantity inside the packing.

But charged me the amount of 2 quantities amounting to rs 962 against the invoice number...

Ref Order id#[protected].Expected delivery date was 24 Aug 2016.The courier boy falsely updated status that customer is not available.He didn't call me even once.I many times contacted customer care and they promised that you will get your order within 24 hours.I kept on waiting whole day and many times contacted customer care and asked for mob no of courier boy but they didn't give me. Next day courier boy updated status as a bad...

I had a Oneplus one phone last year which got stolen so i complainted it in police but after tracking it came tocour attention that the IMEI no printed on ONEPLUS One box and on bill and amazon box was different....

We purchased lenovo vibe K5 dated 13th July 2016. On 13th August phone stopped working. We approached Lenovo service centre with invoices downloaded from amazon.in site but service centre denied to accept the downloaded invoices and asked for VAT invoices.But original invoices which were received with product are misplaced from our end.But we dont have received any mail containing PDF copy of VAT invoice. Also we approached to amazon India...

My refund is not processed since one and half month....

I have returned the material on 13th of aug'16 vide order no.[protected] however till 27th no refund is initiated in my account. Poor service for not delivering on time and again no process for refund. I have contacted over mail thrice but used to get auto mailer. this is disgusting. such a big company behaving like this. what can be expected from others....

I have ordered for 2 nos. of LED bulbs (7W each) of Crompton Greaves via order no.[protected]. I have received but one of the LED bulb is not working. I request you to replace it at the earliest. I trust Amazon is one of the best customer friendly company. Please do not prove me wrong. Please replace it on priority basis so that I can share the goodwill of Amazon with my friends & relatives.

Thank You,
br...

Sorry, i opened the package today
i got 21 rods laundry hanger against my order for 24 rods...quality is poor..il is light and un stable.rods remain loose --even it is tightend.it is not worth the money i paid..please arrange to replace it
my present address;34 gokal dham colony, SHAMGARH-458883, DIST MANDSAUR, M.P...[protected][PHONE AND WHATS UP].[protected]...

I'm not receive my first order Amazon order Samsung galaxy a7 with order no. #[protected]
So i contact customer support and told him a total story. After hearing my problem the customer care executive decided to give an another same phone with order no.#[protected]
After 2 days use of this phone i found some fault in this phone and again i contact customer service.
So he advice me that you return this...

Amazon announced my name as Winner of OnePlusThree Mobile and then on July 6th sent a link that the mobile was shipped to wrong address in Chennai and to rectify they have a Social Media team which would fix this issue since then till today have followed up by Email, Call and on Twitter however Amazon has always responded stating Some internal team in looking into it, working on it and Escalation Team will contact you and fix it. My efforts...

Ref: Orders #s[protected] &[protected]
Amazon.in announced 10% cashback for using Visa Cards. However, the Delivery boys demand cash and refuse to use their credit card swiping machines. Every time they cite problems with their equipment. I had to pay more than 10, 000 rupees cash on the above two orders. I did not have that much cash at home and had to run to the ATM to pay the delivery boy. Why do you guys announce...

Below is my order details & was supposed to be delivered on or before 23rd Aug’16, however I am yet to receive same.

Order#[protected]

This is simply disgusting.
You need to save your brand...