Amazon India Complaints & Reviews

I ordered a phone cover worth 245 inr it took 10-12 business day to ship at my place due to some issues with address but than when it came it was damaged it had scratch and it looked too old like used product and i complaint amazon for cash back and ask them to take their product back they said they will send theur person to take cover next day it been a week but no one came and their policy is they dont take product back after a week so unfortunately i kept that cover and wasted my 245 inr i dont have issue by wastage of money but product and service provided by amazon
Hope i get some good response by this sitre for this issue
Thanking you

I ordered a dress from amazon, and it got delivered to me, but i was not satisfied with the material, and i raised a return and refund request, after return and refund request, the delivary boy collected a dress from me, but nearly one month has passed still there is no updates regarding refund and the site is still showing the message "your refund will be processed when we receive the item" after one month also there are no updates ..Amazon is a reliable site, please don't do this with your customers.

I purchased a D500 Wifi Router from Amazon. The product stopped working after 10 days. I called up Netgear, they told me the product is 2 years old and nearing warranty expiry. I called up Amazon and their executive have been too unhelpful. They just straightaway told me to deal with manufacturer, they can't help me. This is really frustrating for a regular customer and for a person who is actually suffering because of Amazon. I trusted Amazon that is why I purchased online. Very unhealthy and rude transaction from all three, Amazon, its seller and Netgear.

I order an item and got it delivered. but when i opened the box i found that number of item sent was not correct and raised a return request. after that i haven't received any call from courier service. but amazon had a update in their system saying return was denied by me which was not reflecting in my order status. i was waiting and reminding amazon about this and finally the return window was closed.
I feel cheated.

Hi, I bought an LED tv in amazon on 14thSep, got an defective product. within a week itself I registered for refund or replacement, amazon committed a date to pick up the product on 19th Sep. but yet now I didn't get any information and we couldn't find any way to reachout them. in between once they(amazon executed) called and excuses to for the delay, he committed that EOD itself replacement will provided.

but untill now i didn't get any update from them, even when i tried to check with them, i couldn't find any way to reachout them. please resolve this, i'm really frestrated lot because of this amazon people, seems my money is not useful and am scared to did lost my year savings in this cheated amazon fellows.

please help me to get my money.

I have been waiting for a product i paid for.
i got it after 20 days.
now that it is expensive on the website.they sent me a wrong product.
they tell me they will refund the money.which i dont want.
this is total fraud.
they say they have quality check.
they dont even read the name of the wire?
amazon is cheating.
i ordered for a mivi usb type c nylon braided.
i got a wire which is a plastic wire some chinese company.
looks very cheap.
after waiting 20 days i dont want refund.as the product is expensive now.
u cant send me a fake product.
now they tell me they will refund, which i dont want.

On 26th sep 2016 I have ordered DOMO CM230B 3D SPECTACLE. I have paid the amount along with shipping charges and was alloted with the Shipping Confirmation Order #[protected]. Later I received this message,
" Arriving early: DOMO CM230B nHance for Anaglyph 3D Video Passive Cyan and Magenta Red & Bl~ will be delivered by AmzAgent([protected]). http://amzn.in/5tYWYsY " at 8.27 a.m. wednesday 28th sep. after receiving this message I called many times from morning till night but mentioned was switched off. till date I have not received that product but i am at home day and night nobody is ringing my phone or calling bell, i'm still at home. I need that 3D spec...plzz..help. I'm your loyal customer Armaan Biswal.

Hi,
This is with regard to my ORDER ID #[protected] which had to be delivered yesterday (28th sept). It hasn't reached yet as its already late.
Kindly do the needful as the due date is past.

Thank you, I'll appreciate the effort in deed.

Vikash

As per your trail mail my order of book principle & practices of banking has cancelled. But the amount for this order has already debited from my account & not credited back to my account though it has passed 4 days from the date of booking.So kindly go through the details of the problem & proceed to credit the requisite amount ASAP

Ordered moto g4 plus on 22 september 2016
Order#[protected].

It reached on the next day.

As i opened the box, i found it to be a used/repaired mobile. From that moment on i have been trying for refund through amazon.
Mailed the dealer about the issue. They replied to me saying contact amazon for refund.
I had previously brought mi phone and returned the next day as the quality is really bad.
Re-ordered the moto g4 plus, which was worst.

Just want my 14, 999/- refunded back. Please help me get my money back.

FNS COOLNUT® Ultra High 20000mAh Capacity Fastcharging Best Power Bank for Mobile, Mobile Battery Order#[protected] 18 September 2016.

The item has not reached so far and no whereabouts and failed to give any concrete answer and keep on fooling with one or the other reason that too when peruse. Their communication methodology is they talk from the hidden remote place and feel handicapped and left to explain the same concern with multiple useless executives every time.These companies are making money on bank interest on customer paid principal amount and manage to sell their product slightly cheaper price but has no ethics in business terms other than doing kind chummy talks.

My name is rahul das i have ordered a nokia black 105 dual sim phone from amazon in the dated 22/9/2016 and the same was been delivered on 26/9/2016 but after opening the box it was the same phone labeled as dual sim 105 nokia but it was not the same the phone i received was single sim phone nokia 105 have then only complaint against this and has initiated for return/ replacement and for the same i have received the confirmation sms also along with the executive number who will initiate the pick up on 27/9/2016 but no one has came for the pick up for my wrong product and executive who was supposed to pick up my order executive number ( ([protected]) has repeatedly disconnecting my call and also post this he blocked my number too post this have complaint regarding this at amazon customer care executive name (Mustafa s) he has not informed me as why the pick up was been cancelled without my confirmation he then requested a pick up for the next day between (2 pm to 5 pm) on the dated (28/9/2016) but again the result was same as no one has came for the pick up, post this have to call again at your customer care today 28/9/2016.. And the executive has confirmed that no pick up request was been initiated by the previous customer care executive he then initate another pick up for the dated 29/9/2016... Kindly resolve this issue

Rahul das
[protected]
[protected]@gmail.com

Dear sir/madam,

Recently (22.09.2016) i purchased one smart phone in amazon online shopping, mobile model : coolpad mega 2.5 d,
Order #[protected]
Ordered on 22 september 2016
Delivered date : 26.09.2016

• thiraviam c
• shriram transport finance co. Ltd.,
• no25, m. P. M shopping complex, iind floor, s. N highroad, sripuram
• tirunelveli, tamil nadu 627001
• india
• phone: [protected]
The below mention specification mention in amazon web site, but this model mobile at same time dual sim and sd card not able use, sd card slot not available seperatly in this particular model, so i decide to return this product to amazon, but the are refusing my request, also amazon executives not response properly, 3 times i contact amazon customer service[protected], three time the mention executives attend my call and not given the proper response (Kavya, manoj, silambarasan) and also i communicate with coolpad service centre, madurai, (+91-[protected]), he’s also not response properly, now i’m not happy with purchase this model coolpad mobile, so kindly bring the justice to my suffered problem.

I ordered 1 pr of Womens cha cha Fit Flops $75.44, I got a refund confirmation but the amount was not taken off my charge acct?

This is inform you that my self shubham pathak and i am using amazon.in from last two years and i have purchased lots of products from amazon.in, now i am totally suffered & disappointed.

Before three month on 25th of june16 i was purchased eureka forbes aquasure crystal uv water purifier but some critical problem shows in product therefore i had return this product on probably 27th of july16 and after in a few days i received the notification from dtdc courier your product is successfully delievered on 11.08.2016 (16:37:29) case no. 02870325. But the amazon and seller is not ready to accept about successfully return and many times i complained about this problem but still i am suffering for refund.

So its my humbly request to you sir pls take some action against and leave your message sir.

Thanking you

Regards.

Shubham pathak

I had place a order on amazon on 22-sep and i was track it was showing will be delivered 26-sep but still not delivered 27-sep i was registered many complaint on amazon by chat or customer number they was said it will surely delivered within 24hrs but not delivered pathetic service from amazon..

I prder lenovo vibe k5 from amazon and send me faulty product as the faulty product and return that product and as per but till 15 days i am not get efund from amazon.In as i conctatect the vai call, email, chat they give temparary answer. And say that contact to bank we are not responsible. Your refund immited from us.

As he send me faulty product

[[asin:b004fho5y6 logitech c270 desktop or laptop webcam, hd 720p widescreen for video calling and recording]]

It doesn't matter how it invest in indian market if amazon can't improve its services to minimum acceptable level.
Amazon guarantee delivery time for this product with 'prime' feature with one day i. E 24 hrs at the time of placing order. It guaranteed delivery at 8pm on 27th sept. I. E today, which has been passed. And now it requires 4 more 'prime' delivery time for this single product.. Now next estimated and this time not guarenteed.. Time for delivery is 1st october just 4times the initial delivery time. Well i am not sure it is failure of this amazon prime feature or just usual.. But it has cost me inconvenience and i would expect favour.

Hi

We purchased lenovo phab plus tablet (6.8 inches) from amazon.in on
13th september 2016 and delivered on 16th september 2016. The piece
That we got is defective as image quality is very poor. As per your
Website policy, if customer is not satisfied with the product, he or
He can request the refund within 10 days. We contacted the customer
Care on 4th or 5th day for the refund, as there is some error while
Requesting the refund through the portal. So every time customer
Representative told us to make a refund request next day as there is
Ome issue with the system. But today, when we called again, they told
Us that your 10 days window got over and you are not entitled for the
Refund. As a customer, i am really very dissatisfied with the service
As i was talking to the customer care from last 4-5 days. I am also
Attaching the phone conversation between customer care and myself. So
Request you to please process my refund.

Sandeep sharma
Account no:- [protected]
Branch code:- 14578
Ifsc code:- sbin0014578
Account type – saving/salary account

We spoke to customer care on such date at given below time.
Amazon customer 25/09/16 23:00 6:58
Amazon customer 25/09/16 23:14 9:50
Amazon customer 27/09/16 14:19 21:35

Thanks
Bachharaj sharma
[protected]

This is non sence from 13of sep you are trying to refund my fund which is still pending i am really upset with your service
It is almost 2weak i want update or call me. I called daily for the same i am not getting any revert from them the same responce getting from them is you will b getting amount in 2 days it already 2 weak pass and packet is already received from amozan on 9 of sep request you to take serious action again them.

Regards
Sarfaraz naik
[protected]