Claimed

Amazon India Complaints & Reviews

1
Last updated Apr 29, 2024
Complaints 19931
Resolved
1458
Unresolved
18473
Quick Links
Statistics
Share
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Amazon India
Customer Service Contacts

Amazon India Phone Numbers

Phone
+91 40 3992 1111
2011
1050
+91 80 4197 0000
793
424
+91 44 3088 3088
536
343

View more phone numbers

Amazon India Website

Amazon India Head Office Address

Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy
Hyderabad
Hyderabad District
Andhra Pradesh
India
500032

Amazon India reviews & complaints page 845

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
asif v
from Anand, Gujarat
Report
Copy

Reffer and Earn Pogram CashBack Issue.

Address:Ahmedabad, Gujarat, 382440
Website:www.amazone.in

(mail Sent to Amazone Custemer Care)
Dear,

i have refer one of my four friends to refer and earn program in my friend circle and they created their amazon account. After they purchase as it is amazon term and condition and place the orders but they didn’t have credited money in their account and already two months to go but didn’t cashback.
All time I’m calling in customer care executive at phone but they...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chandapillai
from Ernakulam, Kerala
Report
Copy

Wrong payment and refund money

Website:www.amazon.in

My name is sijo chandapillai
mail id is [protected]@gmil.com

I am ordered sandisk 16 gb memory card for camera on 3-9-16 with order no.[protected] of Rs. 397/-
when first time i tried, the payment is declined
but next timeit is ok.
but the first payment of Rs.397 is not refunded yet


my total amount is 397+397 = 794

so pls refund my money of Rs....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tapan jyoti swain
from Bengaluru, Karnataka
Report
Copy

Converting payment to COD

Address:560036

When you order anything from amazon now and by mistake if your payment failed, it convert by default to COD without asking to customer. The best part of this if you look for your order status it say never says first attempt your payment failed.

Also there is no option to cancel the order. It feel like i am trapped, need to accept the goods with cash .

This is not good company like amazon....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Amit Bala
from Tufanganj, West Bengal
Report
Copy

Without any valid reason and verification amazon.in close my account

Address:Nadia, West Bengal, 741502
Website:amazon.in

I told them that i was input wrong card details and bymistakely place a order. but they are blocked my account. I have left rs9999 gift card in my account.
My bymistakely created order is (#[protected] but i provided them my card details for (#[protected] this order number. but they don't unblocked my account....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Girish Vas
from Bengaluru, Karnataka
Report
Copy

Deliverd a defective product

Address:560067
Website:www.amazon.in

Hi,

I would like you to inform you I am suffering too much because of amazon. Now I am in condition that I lost my money.

I am Girish from Bangalore India, my amazon registered email is [protected]@gmail.com.

I ordered one switching machine from amazon on Aug 2nd. You guys are delivered a defective machine with improper packing, I returned, for pickup they waited me for a week, Again I purchased...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Z
zafar saifii
from Delhi, Delhi
Report
Copy

Order #403-3171755-6405108, not in box

Address:New Delhi, Delhi, 110025
Website:www.amazon.in

I am Zafar from Delhi, I’m regular your customer, I ordered " Gillette Series via Ordered on 26 August 2016 order #[protected] is out for delivery of Rs. 716/- received 1september by amazon, Gillette Series Arctic Ice After Shave Splash - 50 ml & Gillette Fusion Power Blades - 2 Cartridges but in box I received only after shave splash box not after shave loosen & Gillette Fusion Power Blades Also like old pack pleases refunds this...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
@
@@
from Chittaranjan, West Bengal
Report
Copy

Online Purchase

Hi,
This is regarding a smart watch, which I have purchased from the Amazon.I have returned that product but they didn't given the refund.Every time I called up their customer care they were telling there is some problem with my back that's why it's not reflecting .I called up bank customer care also several times but they are not able to find out any transaction from Amazon regarding the refund.Its almost 2 months over still Amazon...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ayush Mukhija
from Gurgaon, Haryana
Report
Copy

Recruitment

Address:131001

My name is ayush mukhija and i am from sonipat haryana..i was called for recruitment in amazon as a warehouse associate..waited 6-7 hours stood in long line..then information came on of the candidate of sonipat has argued with HR . because of which HR told to disqualify the sonipat candidate..there was lot of partiality while recruitment..the warehouse is situated in sonipat only ..still they are doing such partiality for sonipat candidate..i...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Reshma Narothaman
from Mumbai, Maharashtra
Report
Copy

Not delivered

Address:Ernakulam, Kerala, 682001
Website:Amazone

I orders item samsung memory card 2 items... But still now not got it... Mob no is [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:560087
Website:www.amazon.in/Kross-K-26T-Multi-Speed/dp/B00NLYGK4C?ie=UTF8&psc=1&redirect=true&ref_=oh_

I have purchased a bi-cycle from amazon and the product is un assembled one which is not mention any where in web site and they are claiming it is mentioned in Question and Answer. Question and Answer not mandatory thing to check. Because of this I got disappointed and the customer call increased even more stress on my mind. Can you please help me to resolve this issue.

It is not assembled, I considering as damage and we don't...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:New Delhi, Delhi, 110064
Website:www.amazon.in

I booked a order through Amazon India for 64 GB Memory Card of Mobile with Order No #[protected] on 06 Aug 2016. I have paid Rs. 1189/- on the same date for this item through my credit card. Earlier on the booking date they have showed on their that item will delivered on 10th Aug & after few days it has been changed to 14 Aug which is still showing in their system as on today (snapshot attached) but I have not received the same...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
padmasreebathineni
from Hyderabad, Telangana
Report
Copy

Auto cancellation of order

Address:Hyderabad, Andhra Pradesh, 500028
Website:www.amazon.in

I had purchased two items with order numbers[protected] and[protected]. I had paid for the items through Internet Banking. While making payment first time i had to decline the transaction due to password issue and the transaction second time was successful and the order was placed on 1.9.16. Suddenly next day i.e 2.9.16 at 2.53 pm i received messages that both my above orders are cancelled due to non receipt of payment after...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sumitkcj
from Agra, Uttar Pradesh
Report
Copy

Fraud/False Statement/lying

Address:New Delhi, Delhi, 110001
Website:www.amazon.in

I am Sumit from Delhi, I ordered "JVC KD-X110 MEDIA PLAYER" via order No. (#[protected] of Rs. 4, 195/- dated 28th of July 2016 and Amazon provide me expected date of delivery 5-8 August 2016 but i did't get this product still 27th of August, after regular follow-up with amazon they requested for place a new order and credit Rs. 100 gift card into my account So, i placed the same order "JVC KD-X110 MEDIA PLAYER" via order no. #[protected]...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rakeshshah88
from Gurgaon, Haryana
Report
Copy

Order Delay Complaint

Address:Faridabad, Haryana, 121001

I am Rakesh Shah I ordered 3 product at Amazon.in but they could not delivered on right time they did not care to customers. Please please take a any right action on this type of online company...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Satveer Verma
from Chennai, Tamil Nadu
Report
Copy

Order item send to wrong address

Address:Satara, Maharashtra, 410501

Order "[protected]
This is to inform you that I have ordered one item on 23 August 2016 from Amazon for Rs. 7590/- from my Credit Card.
I was ordering one Samsung Galaxy J2 4G DUOS SM-J200GZDDINS (Gold, 8GB) but my order send to wrong address . So I word with customer care & ask how to cancel this item so they explained me for cancel process & I did that properly also got confirmation of return ref no. & their executive...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Paritosh.bala
from Pandua, West Bengal
Report
Copy

Product supply do not match as per message from http//amzn.in/gNrA2To

Address:700064
Website:http//amzn.in/gNrA2To

Received a message from Amazon India on 31.08.2016 & 01.09.2016 Package with Home Sizzler Set of 4 Window Curtains and 1 other item sent to for delivery. But it is very sad that I received only Set of 4 Window Curtains.
i have not received any other Item nor the Currier service man give me 1 other Item....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anushona
from Noida, Uttar Pradesh
Report
Copy

Miss Commitment

HI FRIENDS,

From The Amazon i have ordered a xiomi redmi note 3 on 27 aug 2016 they show me on app that your order delivered by 31 aug 2016 and on same day when i contact the customer care they are saying the courier service of Aramex is outside delivery today so your ordered is delivered by 1 sep 2016 by 5pm but they didn't delivered that on my address. And i have prepaid for that amount of 12000 and now they are not giving...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hskumbhkar
from Mumbai, Maharashtra
Report
Copy

Product not delevered till date.

Address:Bhopal, Madhya Pradesh, 462038

I have purchased online 3M Cogent Fingerprint Scanner on date 19/08/2016. Product has not delivered till date. I have contact to your Currier, he have ruff talked and miss behave with me....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ankitahuja4
from Rajkot, Gujarat
Report
Copy

Not giving refund amazon cheating fraud

Address:Vadodara, Gujarat, 390001

Order ID :[protected]

Seller had not kept invoice in it
seller was fraud
i had done COD option
so seller shipped item and i got the item and as soon as i recived he has shown amazon that he had canceled order,
As u can see address on the box is exaclty same as i have given to amazon it means that amazon has given my address to seller so that he can ship, he cheated me and amazon, By this...
+12 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
barjinder s
from Delhi, Delhi
Report
Copy

Wrong product returned by another amazon customer delivered

Address:Hyderabad, Andhra Pradesh
Website:amazon.in

I had order Big Bazaar coupons and to my surprise parcel containing foot wares were delivered. This parcel was returned by another Amazon customer and was supposed to be returned to another amazon seller. I investigated the matter on my own and found that courier guys involved in Amazon are doing such frauds.
No action has been taken so far and I am waiting for the correct parcel from last near to two months. I would suggest not to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy