Amazon India Complaints & Reviews

I was searching to buy a phone on amazon on 03/10/2016 as i got through this add of "iphone 6s-16gb" that was selling at Rs.29, 999/-. The add said that this offer is only applicable for prime users. I got so happy, that I immediately bought the prime membership for Rs.499/- and started with my shopping but as soon as I selected that particular offer, it showed wait-list is full, I tried for 1 to 2 hours checking for the availability but all the time it displayed the same message. After reading the reviews of the product, I felt cheated by amazon, just to sell their prime membership they displayed a fake deal and this got confirmed when I saw that it only didn't happen with me only but it happened with all the rest customers who were trying to buy that deal. This is my worst experience on amazon, they totally spoiled my day and I also lost my trust on amazon.
http://www.amazon.in/Apple-iPhone-6s-Gold-16GB/product-reviews/B016QBTCMS/ref=dp...⇄

THANK YOU AMAZON!!!FOR SPOILING MY DAY AND BREAKING MY TRUST!

Today an add came in the newspaper that apple iphone 6s is available at 29990 at amazon. I opened the website to place an order. It was displaying 29990 whne the search options came. Then I clicked on it to placr an order and the figure changed to 37000. I tired it 4 -5 times but nothing happened. It was showing 39990 in the dearch options and 37000 inside. I called the coustomer care exrcutive and he said the deal is still available. He can see it on his scrren. I checked ot again while talking to him still I couldnt find it. He saod no it is there but it wasnt. He was just fooling me. Then later he said that now the deal is over. It just got over while we were still on call. They are just fooling me. The deal was actually not present to be avail. I have the screenshots of the same with me. I asked then to tranfer the call to a senior. So they put my call on hold for 10 mims and then cut it. I request you to please look into this matter because as a coustomer I have a right to purchase and this action was not justified.. then after wasting my 45 mintues they told me that the offer was not ment for genral public. It was only ment for the prime coustomers. It was not memtiomed anywhere on the website amd neither the coustomer care excutime who wasted my half hour informed me regarding the same.

I've been using amazon since for my shopping purpose since ive gone thru many products that the price they show are so much high. I came across a product (No marks from bajaj 25g) that actually costs ₹65 rupees but what amazon india mentioned its price as ₹3, 439 rupees. It clearly cheating customers. I dont know like this how much i buyed from them. I have attached the photograph for reference.

Instead of screen guard for swipe elite plus, i was given screen guard for gionee m6+. I immediately placed refund order being fully aware of the fact that i will not get complete refund because of shipping charges. I gave a poor feedback to the seller. The seller called me and asked me to remove the negative feedback and promised me that he will give replacement. I believed the seller representative and removed the feedback. But, the replacement never took place and i was not given complete refund. This is injustice!! It is the seller's mistake for which i am at a loss.

Despite of paying extra for one day delivery to amazon, the delivery boy is asking for extra charges to deliver the product. My order id is:[protected]. I also called customer care and saima was of no help, she said we would get back to you in 48hours (It's extremely stupid as my product was supposed to get delivered tonight max by 8) horrible service and absolutely unethical customer service

I am not able to understand why Amazon provide 'Edit Address' button even after payment also if they are not agreeing to ship the product on another address.

I called to the customer care and she told directly for cancelling the order. Then why are you proving that 'Edit Address' button even after made the payment.

Or else give instruction clearly that updating address is possible only for the current locality

Pathetic application of Amazon. I don't know what developer are making web application. They should understand before giving any functionality to the application.

Highly concerned how amazon deals with returned mobile. Not safe at all. I had returned micromax mobile. Seems amazon has sold the returned mobile phone without formatting and someone still has my google access as i can see that mobile has my access and recently being synced.

Despite of following up with amazon from last 8 days; to delete the data from mobile; amazon is just not doing anything. If amazon can not keep the user data safe then it is better they should not promise of doing so.

Hi,

I had ordered 3 set of window curtains and 1 set of door curtains on 31st aug, 2016 and i received the same on 8th sep, 2016 (Order no. Order #[protected]
I realised that i need 1 more set of window curtain of the same design for my home so all curtain should look same. So again i ordered 1 more set of window curatin on 9th sep, 2016 (Order no. Order #[protected]. I got a call from seller after 1-2 days (10th or 11th sep) that he (Seller) is not having the same design curtains. I told them that i need same design curtains for my home if they are not able to accept my second order then i have to cancel my first order too because i wanted all curtains in same design. When i told this to him, he said they will manufacture the same design curtain for me. And i got may second order on 21st sep, 2016, when i opened my packet it was different from what was order by me. Seller sent wrong order. Next day (22nd sep, 2016) i placed the return request for my both the orders and i called amazon and informed them everything what was happend, they have promised me that they will talk to seller and refund my money. I told them if they are not ready for refund i am okay with replacement but i want same design. Since then i am just taking follow ups. I have called them 12-15 times and i have email communication but everytime i need to expain them everything everytime. Why dont you make a note/ comment when customer inform you about something. Why customers have to explain everything to everybody. These people are so confused. It was a prepaid booking by my credit card. Now they have told me to courier both the packets and i have to pay for these couriers. Today around 1 pm i spoke to utkarsh from amazon it was half n hour call and i told him everything i requested him to please drop me a email whatever the communication was so i should have something in written. He promised me that he will send me a email but still i am waiting for his email. He told me that when call will disconnect i will get some link where i have to give him some good ratings but i told them if you solve my problem then only i will give a good ratings/ feedback. I think they are more concerned about their ratings instead of solving customers problem. I also spoke to pukita from amazon today but she has not done anything. Just false promises. I am a regular customer of amazon and i ordered this product for navratri which is already started but i have not got the product i wanted. You have spoiled my festival. This was my last shopping with amazon. I will make sure that i will tell this incidence to my collegues and freinds so they will be careful. Amazon guys you really need good training. Your services are just going down day by day.

Recently i purchased a mobile from amazon. but some reason i dont like this mobile so i requested to amazon return my mobile and refund my amount but they refused to to return my product so plz dont buy any product from amazon they are cheater

I ordered 1 mobile phone (Asus) in july 2016 n the pc was defected. So i opt for return. Order no is[protected]. Next day a person came n took away the phone for return as i was inniciated by message from amazon. But since than im waitin for refund. Everytime i call n ask customer care but no solution except killing time. This is really shameful for such a company taking mre than 2 months time to return 20000. Please give the solution asap.

I bought the phone from amazon. I was not satisfied with the performance as it heated very fast and camera was not upto the mark. I requested for refund but now the amazon customer service executive says i can't get refund because policy has changed. But the product display page doesn't show till now any change in policy that this product is not returnable.

I ordered jbl t150a earphone from amazon. When i got my order, i filed return of order within few hour. I found every reason to doubt about originality of product. Sound quality was very bad. Worst than cheapest earphone of its range. Package of product were opened, inside package of amazon. Accessories were missing.

They did tell about reason why i will got such low refund amount. I found no place to register complain on amazon.

Damaged product sale and Refund problem.

We have purchased OnePlus 3 (Graphite, 64GB) via Amazon.in which was damaged piece(Display problem). We have taken issue with Amazon.in and they required Written Communication from Manufacturer, for replacement of mobile hand set.

Hello,

I have ordered prestige Induction on 26 Sept. Amazon portal showing wrong shipment details as it is showing me 1 oct though item neither received nor contacted by any courier service agent. I had been calling to Amazon Customer care and they are promising me to get it delivered within 24 hours but in actuality it was not happened. My item got rescheduled to get it delivered on 6th of October that I feel very disappointing. Amazon should not show the wrong shipment date if they are not able to deliver it on time. I spended my money to get the food from outside. Did amazon understand my frustration?

Dear sir
i have purchase one puchase moto 4g two month ago and i have problem in my mobile. i have also contacted to their coustomer and they rudley talk to me and disconnected the mobile.
Sir, i think they are selling false or damaged product to their customer.Many people have problem with their product they are selling.
so i requst you to please take some steps and solve my problem.
my moblie no. [protected]
mail id:- [protected]@gmail.com

I bought the product on 9th september 2016 15, 000, and now the price has dropped by 1500 i. E 13500 and they are also offering 20% extra discount with hdfc card, that gives me a loss of 3200.
I have contacted the amazon service centre and they declined to give refund.
This is totally a case of cheating as the product previously priced at 15000 is now available for just rs 11800,

I brought a product form Amazon.in and it was not as per my wish.So, I decided to return it and thus placed the return request.The next day an Amazon agent came and took away the product.Now it has been 10 days and I still didn't receive the refund money.
Product name :
Home Deal Women's Cotton Kurti (dotpink001_Black_XX-Large)
Sold by: Deeprekha Impex Pvt Ltd Seller return policy
Shipped: Sep 17, 2016
Quantity: 1
Refund requested on: Sep 21, 2016
Order no. :[protected]
Amazon agent's no. : [protected]

I ordered Sony TV, which is undelivered to any pincode. They priced it for Rs. 4 initially and then revised the price. They replied me its a glitch. My issue here is when they can sell products like Microsoft surface 3 pro at Re.1 then why cant this at Rs. 4? How can they cancel my order? How are they dealing with Re. 1/- products? If this is fishy.? Then app treasure hunt must be fishy too.
Regards:
Subhaash. S
[protected]

I got a message about delivery of my order no. #[protected].
But in actual I didn't get it.
Tracking no. is - AW[protected]IN
Pls. take serious look into this matter