Amazon India Complaints & Reviews

Today i receined the above said product from amazon india order no[protected]. The trouser code date is 4/15. By giving discount sending very old code dated stock and cheap quality products. They said its from from third party not able to replace product. When we are purchasing no manufacturing code date mentioning and not saying third party delivery will not be ablie to be replaced feel simply cheating the customers pl try to intiate some action

Wt d hell
Why my ordr is taking so much tym
it ws expctd to delivr on 8th oct
Still i havn't recd any delivery or not any msg of
Nw it is showing that the product is delayed nd if i nt receive dn cm back
I wanted to know why my order is delayed
Already it took 7days for delivery and now the product is delayed
I was expecting that your delivery service is very fast but i was wrong
Its worst delivery service u have
U need to improve it and solve this problem as soon as possible

Sir i ordered a printer of hp 2135 on 4th of oct. 2016 with one day delivery charged that i will receive that printer on 5th that is my son's birthday.
I wanted to gift my son on 5th oct. That is why i ordered with one day delivery option and i paid the extra amount of one day delivery.
I have not received my order on 5th oct. We all waited for that on the birthday party and i repeated tell my son that wait some more time you will receive your gift but all night my son was waiting for the gift.
Ame night on 5th oct. I called your customer care person and told whole story he apologized and said that you will definitely receive your order tomorrow.
But the result is same no one came to deliver my product. I called every day and talked to your customer care persons, but every time different person same answer that you will receive your product tomorrow so can you suggest me what should i do and how can you give back my moments to my son that he waited from 5th oct. Till date.
I am very sorry to say that your commitment is very up to mark.

Amazon is a big company and this type of work done non delivery of a product and non serious type of business i am sorry i have a bad experience with your company.

Ordered on 3 October 2016 Order#[protected]

above order which is supposed to be completed/delivered by 7th October 2016 is still not delivered. Made many complaints with customer care of Amazon but in-spite of repeated assurances of delivery the mobile has not been delivered. Since I have an exchange scheme I have closed my existing phone and kept ready for exchange. Resultantly I am practically with no mobile and feeling handicapped.

Please look into this problem and resolve forthwith.
Shankar Raj Sharma

Hi,

I ordered one of the product (kingston 8gb ddr3 pc3l 1600mhz low voltage sodimm laptop ram (kcp3l16sd8/8) which is not delivered on time while order is in same city since 1or 2 days.

They were giving so many fundas/excuses at last moment one of the customer care asked me why did you choose amazon and gave order on amazon.

This kind of customer care are talking with customers.

I have ordered asus zen max 32gb by paying amount of 13, 188 on oct 3 2016. My delivery date is 7th october but till now did not receive the order. I have called the delivery boy phone number which i got the message from amazon but that is not the correct number. When i called the customer service they are saying that it is out for dele very from 7th october. When asked about the mobile number of the delivery person they are not able to provide. I am frustrated with amazon. This would be my last booking from amazon.
Order number:[protected]
Tracking details:
Courier: amazon transport services
Tracking #:[protected]

I had ordered product on amazon on 3rd oct, under prime, which was to be delivered on 5th oct. However till date i have not received the product. I spoke with ujjaraparveen, sujata, nagarajan, pugali, viknesh, bhaskar, sailaja, finally their manager dheeraj, and his manager rahul.
They all have been giving me different information about my product.. Finally they admitted that the product is lost on its way. They are not willing to give me accurate information, one said it'll be delivered on 5th at 9.30 pm, while others have different time n dates. All empty promises. Finally rahul too came up with similar information n said that product will not be delivered today as well.. They are not even willing to compensate me for the days wasted waiting for the delivery guys. I need my product and compensation along wit some action taken against..

Your amazon.in order #[protected]

Sir they are not able to give my refund already i have contacted icici bank regarding i have submitted my bank statement and dispute num we going u may understand hear is the conversation between me and amazon associate

Amazon.in

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You are now connected to vipparapalli sree from amazon.in

Hi,

Welcome to amazon customer service.

My name is yasaswini i'll be glad to help you today.

Before proceeding further, for security reasons, could you confirm the name on your account, your e-mail address, and your billing address?

Sir how many days i have to wait for refund

Indrajith tejavath [protected]@gmail.com pin 500072 billi b25) 470

[protected]xxxxxxxxxxxxxx it's this reference num not found by bank i have already contacted

Thank you for providng the details

Could you please help me with the name of the item or with the order id

I have send scan copy and dispute ref num was the hell going on

Muscle blaze

Are you referring to order no:[protected]

Yes

Thank you for confirming the same.

Please allow me 2minutes of time while i check this for you

I have contacted u multiple times for only this issue

I wait more that 5 min i want to solve my problem

Thank you for being connected. I really appreciate your patience.in this case to help you with i would request you to contact your bank customer care so that they will be able to assist you in finding the amount as we have successfully processed the refund and the reference number is given to us is by your respective bank

Please do not worry, the banks customer service will be able to help you in finding out the amount.

As it is successfully credited the account

How many times i have to say i contacted icici customer care evan phn banking net banking at last my branch also

Dispute num they provide sr77828677

I would request you to share the refund reference number with the bank as they are the only who can help you in tracing the amount

May i know have you filed dispute with the bank?

Icici customer care service

Thank you for so much for filling a dispute.

As a dispute has been filed by your bank, this issue will be resolved by the bank only.

Please contact the bank and only the bank will be able to give you the correct time frame for the resolution in this case.

Sir they are unable to find wt u have given reference num they are saying how can i help

Please allow me 2 minutes while i check this for you.

Ok

Thank you so much for waiting.

I see that a refund reference number is shared to you through an email.

[protected]xxxxxxxxxxxxxx

Please be connected, i am checking for the information with the concerned team.

Ok

I have told all the starting num but they unable to find

Thank you for being connected.

I have completely checked with my internal team and i would request you to file "charge dispute" with bank as they are unable to trace the refund through the given refund reference number.

So that it helps you to trace the refund details.

Sir provide reference for dispute sr77828677

I request you to please send the snapshot of the bank statement from 28 september 2016 till today to [protected]@amzon.in

I have already send sir

I request you to please contact the bank only with the reference number shared with you.

Again and again i have already contacted resently

As the dispute has been already charged in this case, please wait for the bank to resolve this issue.

There might take some time to resolve the issue but please be assured that the issue will be resolved.

Sir they are unable to find ur reference means it's not possible to solve by bank

I am really sorry but the bank can only be able to help you with this issue and we have already shared the refund reference number.

I hope we are still connected.

Than from ur side they asking bank statements and dispute i have submitted they ask where u got reference num i have told i say to icici it's an not from icici they says sorry indrajith we are unable to find

Nft from amazon[protected]xxxxxxxxxxxxxx

I'm so sorry, but we can't offer any additional insight or action on this matter.

Is there anything else i can help you with?

When will amount refunded

Thank you for contacting amazon. Have a great day.

Vipparapalli sree from amazon.in has left the conversation. Tap end chat above to close the session

Sir still how many times i have to contact amazon again and again u r telling same i have contacted bank today also they are unable to find what to do???

Http://www.amazon.in/Fastrack-Midnight-Party-Analog-Black/dp/B00BTJPKH4?ie=UTF8&...⇄

i bought a fastrack watch from this page.
item is deliverd on 06/10/2016
In the box there is only watch case and manual, not watch.
the cost of product is 3, 232 rs.
it is cheating of that seller, and the delivery of product is too late in ems speed post.
i want my money back.

Sir order no.[protected], dt-03 oct 16,[protected], dt-03 oct 16,[protected], dt-04 oct 16,[protected], dt-04 oct 16, are placed successfully. but message are coming are like this your package with denim jeans, sandisk cruzer, red carpet sarees could not be delivered. earlier message came that your package with so and so items are despatched. why this type of messages are coming?. none of the items are arrived here on given address till date.

Dear amzon team,
I have order one car vaccum cleaner of black & decker brand but unfortunately i din't got this product the reason of a cancellation given was unavailablity of consumr but the fact is you guys have not attempted a delivery i dont know what went wrong to amazon but its such a bad experience for a consumer i have never ever expected this from amazon, from 4th of october i am constantly following up for this particular order every day your customer care executive give new reasons for not delivering the product unfortunately after 4days of follow up i recieved mail from amazon that this product cannot be delivered to me as this product is cancelled due to unavailability of consumer i mean what the hell is this the kind of fake services you guys provide please dont run such schemes,
I know its difficult to run a promotional schemes like you guys do but is it too difficult too handle then please dont run such schemes because it affects your brand name, i have never expected such incident from such a good brand i am a loyal consumer of amazon but unfortunately i ve have to stop buying anything from amazon after this incident
Thanks amazon
Regards,
Sameer gazdar
Mob:- [protected].

Amazon india refuses to initiate refunds on mobile phones, regardless of reason. They claim its due to a policy change that occurred in september. However, no intimation regarding the same was put forth to its consumers.in addition they still falsely advertise 100% consumer protection and an easy returns policy on their mobile phone pages (Refer photo). This is an unethical practice at least, if not unlawful on their part.

I order 3 items on 5th of oct 2016 on one day delivery basis i made a prepayment it should deliver on 6th but amazon customer told me due incorrect courier facilty ur product is'nt deliver on 6th promise me to deliver on y7th but there are no status show until today. status of product is on delhi 8am on 7th, but not deliver.
I told customer service 8 to10 times but he told me every time ur product deliver today i ma totally tired amazon service

For calling them itself it took100rs but my refund amount is just 400rs everytime i call them they tell somereason but i am not getting my refund money bank

Hi, i have ordered a washing machine on 2nd oct. The delivery is promised on 6th oct. I see the tracking details updated that 'delivery attempted but customer was not available' on 6th. Again on 7th same story. I am at home both the days, no one has come neither i got a call.

Order number:[protected]
Tracking #[protected]

I am not sure how courier guy can put such a lie and amazon entertains it. Had a call with customer care 4 times in 2 days, every executive promised that he will take care personally and get this delivered on same day. But all nothing but a lie.

A total disappointment with amazon. When will i get the order delivered??

I am placed a order a brand new apple iphone 5s (Space grey, 32gb) from amazon web site, order id #[protected],, september 27, 2016 i am placed a order
But they are not provide me the product,, even they are cancel the product on the 1st october 2016 they automatic cancel the order with out my permission
I am requested to you please send.

I am somnath panja. 5months ago, my amazon account hacked. so i do not understanding how do not related any other account. so, amazon account speciyalist cheating to me. i requested them that please open my account or please refund my money. Amazon is cheating to me.

they do not open my account and do not get refuned money.

Please help me.

Order #[protected] not delivered for 2.5 days though unpaid for one day guaranteed delivery. Amazon just updates the status as 'attempted for delivery' just to avoid the refund of deluvery charges for not keeping up the promises. Worst ever services seen.

Amazon
Your account amazon.in
Message from customer service
Hello,

This mail is regarding the order which was placed on 3 october 2016

This is chitresh, one of the agents with amazon.in.

Order id : #[protected]
This order is not delivered in my home address i called customer care three times in a day but its not deliverd by courier boy pls care this case

From last 2 days they are sending sms that product is delivered but no one is intimating me and as well as i hav not received the product and sms has been coming that product is delivered ...when customer care service is called they are telling to wait for 1 days again the next day wait for 2 more days...horrible experience...when im telling to cancel my products n refund money they r explaining its against policy...