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Amazon India Complaints & Reviews

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Last updated Apr 29, 2024
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Amazon India reviews & complaints page 846

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J
Jatt Brand
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Mi5

Address:Hoshiarpur, Punjab, 146102
Website:www.amazon.in

I am return replacement order[protected] my product deliver Rto now amazon not refund me custmer care not help me my account is hold by cis now my 24999 RS is lost faruad company please dont shoping amazon please help me...
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C
chibsmarrt
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery Time

Address:Bangalore, Karnataka, 560055
Website:www.amazon.in

Most of times when I order something. The company promisies delivery date and falsely puts remark as Customer unavailable. And everytime the order is either cancelled or delayed. In 3 of my case the order was a guaranteed delivery. And Order was not delivered on time. In one case order was returned. Why does consumer have to suffer always. If you cannot fulfill don't promise!...
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M
mukesh burhanpurkar
from Bhanpura, Madhya Pradesh
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Order no. 401 09488555093944 dt. 11-07-2016 not received

I have booked a japanees maple bonsai tree on[protected],
O many reminder send to you /seller but no response from your side very highly worst sevrces by your compamy. Still i did not recieved my order...
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A
Anshul Navle
from Jaipur, Rajasthan
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Item returned without even informing me

Address:Jaipur, Rajasthan, 302001
Website:Www.amazon.in

I ordered muscleblaze fat burner it was supposed to get deliver on 31st August at 8pm but nothing came. No calls from anyone nothing they just returned my item and order status is now showing that it is returned.. What kind of service is this.. Your delivery person does not even call once.. I am not going to order anything from now onwards from Amazon.. Pathetic site with very bad delivery service.....
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R
Rajesh sd
from Mumbai, Maharashtra
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Cancelling order & keeping useless seller

Address:Mumbai City, Maharashtra, 400001
Website:www.amazon.in

Dear Amazon Team,

I am frequent buyer of Amazon.in of e-marketing portal. I have order Epson L220 printer twice & in both cases it has cancelled from your end. You have initiated the refund but we are not shopping here for refunding. On 13th July i have ordered EPSON L220 printer (Order No.[protected] Seller - Online asian Seller, which was canceled & amount refunded. Again on 26th Aug i have ordered EPSON L220 printer...
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M
Midhun Chennai
from Bengaluru, Karnataka
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Order cancellation not getting help

Address:673027
Website:Amazon.in

I have booked a cool pad mobile phone in amazon.in website and later i have decided to cancel the order after seeing the poor reviews.
I have tried to cancel the order within 10 mints after the booking but i have got error unable to process.Then contacted[protected] amazon customer care and their customer care person assured me to cancel the order from their end.Today morning again i tried for cancel the request and it was sucessfuly...
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R
ranjeett
from Bhiwani, Haryana
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Mobile phone complain

Address:Bhiwani, Haryana, 127021
Website:amazon.in

Buy this mobile amazon .in 27.8.16 surya enrgy sisem 16 gb this mobil defceted
i return this mobile 27.8.16 evening speed post tracno. eh[protected]in my contact no [protected]...
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V
Vinay saraf
from Bengaluru, Karnataka
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Order was successfully placed but not dispatched after 13 days

Website:www.amazon.in

Hi, I placed an order on Amazon with order no #[protected] on 03-Aug-16. It was a Rakhi order (Rakhi on 18-Aug-16). But the product was not even dispatched till 16-Aug-16. While tracking the order, it was showing product not dispatched yet. This is very unprofessional. Due to this I was not able to send Rakhi gift. Finally I cancelled the order on 16-Aug-16. This is truly unprofessional from Amazon side. If they can't deliver the...
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S
Soumyajit Mondal
from Dehra Dun, Uttarakhand
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Not got my order item and refund not provided

Address:Kolkata, West Bengal, 700042

Dear sir/madam
I am soumyajit mondal. on 22nd August 2016 i purchased an external hard-disk whose order No. is Order #[protected] and for this order i already made a payement of rs 4172. Till date i have not got my item and amazon along with the seller is not refunding my amount for the product which i paid. Please help me....
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S
Soumya Satish
from Gurgaon, Haryana
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Returning of defective delivered item by amazon

Address:New Delhi, Delhi, 110010
Website:amazon.in

I have ordered New Balance DC 580+ English Willow Bat on 17.08.2016 vide Order #[protected] with a promise from Amazon that it will be delivered between 22nd Aug to 25th August 2016. However, while we contacted Amazon on 25th evening it was wrongly communicated that the item has been delivered while the delivery was still pending and it was finally delivered on 26th August. On opening of the packed, it was found that the item was...
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K
Keshav1995
from Bengaluru, Karnataka
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Amazon taking customer complaints too lightly

Address:Mumbai City, Maharashtra, 576104
Website:Amazon.in

I applied for a refund in amazon for a t-shirt i ordered and returned firstly they gave me refund 4 months after me returning the product that to a cheque
I applied the cheque in the bank and it got rejected and i had to pay extra inr 172 for cheque return
I gave a mail to amazon and they replied back that both the amounts will be given back but i only got the extra charge of inr 172 and my order money inr 399 is no where to...
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I
irshad khan56
from Mumbai, Maharashtra
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Refund amount of rs 1049

Address:Thane, Maharashtra, 400601

I have ordered a product in the month of may but next day i returned it.. from that day onwards i have made end numbers of call to amazon customer care for my refund but every time either they as one new formality or they just say it will be done in next 48 hours...
it has been 3 months since than but no solution... i am sure in future i am never gonna type www.amazon.in, by the this was the final one...

shame on you...
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A
ashishpwd77
from Delhi, Delhi
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Send duplicate itom

Address:302029
Website:Amazon.in

Mane samsung ka original charger khareda lekin company ne duplicate samsung ka charger bheja hai..
Mene company main complaint ki tho company ne duplicate samsung ka charger change nahe kiya or refund ki processing ki hai jabki mujhe refund nahe lena hai.

Mujhe samsung ka original charger he lena hai.

My mob no.[protected]...
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J
jdengg
from Ahmedabad, Gujarat
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Item not delivered and returned

Address:North Goa, Goa, 403005
Website:www.amazon.in

I have placed an order for shoes Order#[protected] on 22/08/2016. Item was despatched by Amazon Transport services (ATS). Earlier ATS had no problem in locating my address. But for this order they are unable to find the address, so they have returned the item which was urgently required by me. There was no call from ATS to locate the address. Communication was through SMS and email. Contacted helpline 3 times, always polite reply...
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Abhisa Meshram
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Order number 171-2393723-3909119

Address:Nagpur, Maharashtra, 440014

I booked Blackberry Z3 for my mother, as a birthday gift, which was suppose to deliver on 29th Aug 2016, my mothers birthday is on 31st Aug. But the courier was not delivered because the courier guy was unable to find my location. Is this justified that he did not call me on the given mobile number and returned my parcel, to the seller. I called to Amazon customer care on 27th Aug regarding the same, they assured me that they will make the...
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R
rohitbutail
from Delhi, Delhi
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No delivery and refusal of refund

Address:New Delhi, Delhi, 110030
Website:www.amazon.in

Hi,

My name is rohit butail, residing in new delhi.
I had ordered a mobile cover (Iphone 6s) from amazon on the 12th july 2016 which is not delivered till date. Amazon india claims that the product was delivered on the 18 july at my office address (F-284 lado sarai -110030).

On my constant follow up with amazon india has refused to entertain my request and denied giving any proof of the item delivered...
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S
Shayan Ansari
from Mumbai, Maharashtra
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Ordered received, dead micromax phone

Website:www.amazon.in

Order#[protected]

On 20th august ordered xiaomi redmi note 3 (Gold, 32gb) paid through credit card, on 24th august i received the item, on dispatch note product details is correct but when i unbox the item i found a samsung keystone2 box and inside it i got dead micromax phone.

Immediately i escalated this to amazon customer care and since then im chasing to take this item back and refund the money or...
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K
KartikSharma87
from Thanjavur, Tamil Nadu
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Laptop warranty

Address:560093
Website:Amazon.in

Dear Sir/Mada,

Complaint # 1:

I have bought a laptop from amazon.in on 7th October 2015 with order no Order#[protected]. Recently i had problem in my laptop so i went to the service center for the problem, there i got to know that the invoice given by the amazon is not acceptable to the service center. They are insisting on US Bill for the laptop since it is imported by the seller.

After...
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Address:560066
Website:www.amazon.in

I have ordered a product (order#[protected] and paid the money.
The order details are:-
Order id[protected]:
1 of clara certified coral moonga 6.5 carat or 7.25ratti panchdhatu gold plating astrological ring for men & women [asin: b01d2wtg3e]

It was jewelry item.

The courier person did not deliver the product and put the status it has been delivered and mentioned i have...
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D
dhruba bora
from Tamluk, West Bengal
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Lg 32lf553a 80 cm (32 inches) hd ready led television

Address:781020
Website:amazonindia

Return yet to be done:

On 24.08.2016 in the late evening on person contact number [protected] came for pick up. But he apologized that he was unaware about the that it is a tv which requires carrier van. So he assure us to pick up the very next day.

From dated 25.08.2016 we regularly follow up in contact number [protected] from mobile number [protected]. Though they regularly told us that they will pick up shortly....
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