Amazon India Complaints & Reviews

ORDER #[protected], I Buy a product of worth rs.9500 on 18-august in full advance payment but still not receiving the product, i call on customer care but they not giving proper answer to me....

I have placed a order of two cosmetic product #[protected], #[protected]. The product received was not okay.Even it was not sealed. Looks like it was already opened and one of the bottle inside the product was leaking. I request customer service agent to return my product and refund money.

The agent told me that he has asked seller to refund for products right away and you can dispose off the items since we...

Order Date: 10 August 2016
Order #:[protected]

Package received on 16-Aug-2016

Received EMPTY BOX against the delivery and for which we paid cash on delivery. Post opening the box, we found that it was empty and no WATCH inside. Complaint this to Amazon and the Seller but no favourable response from them. Even the product and seller review posted on Amazon was smartly rejected and refused to be...

Order NO:[protected].
PL respond to
1. Why Defective camera equipment send after due check carried out by Amazon .
2. Equipment returned on 5th Aug. what is the progress?...

Dear sir, i ordered on amazon.
My order tracking details show to me the parcel has delivered n signed by me.. But i dint receive any parcel. I got a call from courier company he said that he came twice but he dint came for a single time... This is his habit he always call n said that pick your parcel from his company... May i know why should i go there? Amazon is providing parcel at home than why he is calling me and asking to pick...

The service provided is so cheap that you all are real pathetic when it comes to customer service
Apart from misleading you all just cant do anything
I order for a slipper and have made a ol payment of it, the track status shows the package was delivered however its not, when called customer care illeterate agents cant even speak properly they fumble poor service

I got a msg as well stating the package was...

Hi,

I had a gift card id: [protected] (Value around rs.2900) and it was supposed to expire on 20th august, 16. But when i tried to redeem it on the same day, no balance was available. Nowhere it was mentioned that card will expire at the start of the day. Everywhere all these validities are considered till the end of the day not the beginning of the day.in that case, you should have mentioned expiry date as 19th aug not...

Amazon.in order #[protected]
Amazon delivered defected micromax led with 15 days refund policy
Request for return places within 2 days of delivery
Now 20 days has already passed, got 8 commitment date with time from amazon, but no one has come for pickup
Even i write to the ceo of the amazon, his representative also give me 3 commitments but still no one come for the pickup
Now they has shop responding,...

Date: 21/8/16
Registered email id : tdv. [protected]@gmail.com
Full name: jyoti prakash jena

Issue:
I had ordered a lenovo vibe k5 worth rs 6, 999 from amazon.in (Seller: green mobile) with order id:[protected].
And i found the phone defective and the issue was in that particular phone only (Some of my friends have puchased the same phone and they are working fine). So i contacted amazon customer...

Hello,
I have order placed oneplus type-c cable 100cm which is received on ontime, but i observed order which i placed is wronly which required micro (Sec micro usb flat wire data cable for oneplus x, oneplusx 1+x). So i cancelled ordered sec micro usb flat wire data cable for oneplus x, oneplusx 1+x immediately. On next day return order also picked still now i didn't get any acknowledgement and also amount is not received. While...

Sir,
Kindly refer to order no.[protected] for "healthgenie bp monitor" and online payment made by netbanking vide txn id no. S50530413 dt 21/8/16. At this stage i have been asked to follow revised payment method. As the amount already debited and not yet credited back to my a/c, kindly see the attached documents.
Email-ramen.co. [protected]@gmail.com...

It is quite embarrassing to see giant company like amazon moving me in circles for the refund. I called customer care lot of times and discussed with bank officials as well for the refund but that didn't ring the bell for amazon. I haven't received my refund yet. Please look into this asap.

Refund of your order #[protected].
Refund reference # 75260826196009101970416...

I got sms that "your order could not be delivered as customer was not available", though I did not get any phone call from courier boy. Kindly resend my order....

Order no[protected]. I have ordered this product on 9th aug and was told that it would be delivered on 16th aug. But unfortunately the product is yet not delivered. When i track the order it shows as shipped on 14th aug reachnear facility. I had to contact the courier company. I had to make several phone calls to courier company and then every time customer care said that it would be delivered next 24 hour today 6 days have passed...

I had returned an item that i bought from amazon on 12th aug 2016, today is 21st august. I made the payment for it using my credit card and because of this delay in refund i have to pay a late payment fee to my credit card.

I have called amazon customer care more than 10 times asking them to come collect it but their promises are blatant lies. I had escalated this issue to a customer service manager even and he had the audacity...

Sir,

I have place a order of van heusen women's body blouse shirt (Vwct316m00158_black_l) vide order which is short in size and not fit to the wearer accordingly i have approached to contact with customer care representative and he told me that i have to dispatched the product from my side but being the lady it is not possible for me to arrange a courier service for return the product as my location is not new for amazon as...

Ordered jbl earphones with mic. Today that order was about to deliver but delivery boy not delivered it to mentioned address. He called me to come and receive it. I was out for work, but i was ready to guide him to reach address. That delivery boy was not ready to wait for while and not even ready to deliver product to mentioned address. He called me from another number (+[protected] and i got message from amazon that this delivery boy...

I heard that amazon is best in market where i can buy any thing online without any hesitation, all the advertisements and promotions were so perfect that it compelled me to but a watch online.

I ordered titan analog blue dial women's watch - 9710sm01 (Amazon fulfilled) to be gifted. Below are the details:

Order number[protected]
Order date - 2 august 2016
Price of the watch - 4, 481.00br...

I have ordered the product on 12th august 2016 and the product which was scheduled for delivery on 19th august but now it has been extended to 23rd july. I dint got any intimation from amazon. Even amazon don't know where the product is now. As the aramax courier which needs to get the product delivered still have not received the product from seller. My worst online purchase experience. I have always preferred flipkart and they deliver the...

I buy a sandisk ultra microsdhc 16gb uhs-i class 10 memory card (sdsqunb-016g-gn3mn) from amazon but i got damaged product by amazon. after that i registered a complain for replacement of product and they are say that our pic up boy come in 12 aug 2016 but till date no any person come in my door step. my replacement order no. is[protected]....