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Amazon India Complaints & Reviews

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Last updated Mar 30, 2024
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Amazon India reviews & complaints page 852

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M
Monorom Deb
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unethical behaviour - cancellation of order without consulting consumer

Address:Udaipur, Rajasthan, 313001
Website:www.amazon.in

I am very disappointed with my order held on "10 august 2016 order #[protected]". the order has been cancelled without my knowledge or even consulting me by amazon on 17 august 2016.

I have lost my 7 days waiting time and the special offers because of this. refunding money is not a solution. amazon is not returning me my 7 days and the offers. i talked with customer care for around 40 minutes (out of which 30 minutes...
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B
Barbara Wiza
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Visa credit charge

Address:54904-7028

On july 14 2016 i was charged $113.69 on my visa credit card. I have made no purchase from amazon and have no record of a purchase. My last four numbers on my credit card are 4938. I demand a refund of $113, 69. My reference number is 2427539jl0084etsb opn on my visa bill. I do not know why i am being charged for something i never purchased or received....
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M
Malini Devi
from Lalganj, Bihar
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Handbag

Address:620018

I gave return request to Amazon. Its already 1 month delayed to pick up the request worst response from Amazon...
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S
Shailabh Srivastava
from Delhi, Delhi
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No attempt was made but online it's showing attempt

Address:Gurgaon, Haryana

[protected] tracking number, as we are in office address till 20:00 hours on 17/08/2016. No one attempted to deliver the goods....
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H
harshalkangutkar
from Pune, Maharashtra
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Delivered product not matching the specification provided during ordering

Address:Mumbai City, Maharashtra, 400083
Website:amazon.in

Amazon order reference is
[protected]
1) i purchased a tv bracket from amazon to suit 19 to 42 inch tv as per the specification provided by amazon website.

2) the said beacket suited to my 24 inch tv initially.

3) last week i purchased a new 40 inch tv a after and the same bracket is not suitable for it,

4) i reported this problem via the bm center to amazon and its seller,...
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A
apurbacwa
from Kolkata, West Bengal
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Salora hd pro tablet

Address:Kolkata, West Bengal, 700050

Dear sir i have bought salora pro hd tablet sold by silcare on amazon.in order date 04/08/2016. Silcare send a defective tablet to me and do not get it back. I have to repair it from local mobile repairing shop in my own cost. I have lodge complain on 09/08/2016 for returning the tablet by amazon team do not get it back. I have to spent my money for repairing the tablet. Tell me why i have to spent money for repairing the tablet. How customer...
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J
Jai Bhagwan GGN
from Jaipur, Rajasthan
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Order placed product not delivered after guaranteed date i. e. 15 aug. 2016

Address:Gurgaon, Haryana, 122001
Website:www.amazon.in

Dear sir, i have placed order for a mobile set moto g4 plus (black) bearing order#[protected] & paid full amount in advance online on 8th aug 2015. i have called customer care on 14th aug, 15th aug, 16th aug & 17th aug also. but the customer care executive had said that product delivered by today every time.
Therefore, i requested that lodge a complaint against the company not fulfilling the rights of customer.
br...
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A
Aditi Chhibber
from Vellore, Tamil Nadu
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False marketing to dupe customers to take extra bucks during payment

Address:400105
Website:Amazon.in

I placed order through amazon. The app showed me to pay rs 50 for same day delivery thtough prime services. I opted for the same. After placing the order the app says my order will be delivered by 19th aug. Amazon is cheating customers like how. Why did they charge 50 rs extra for.amazon call centre agents are dumb to the core and never are able to give right answers.
Under prine membership without paying rs 50 extra also i can get...
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J
jennykip
from Kolkata, West Bengal
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Refunding on cancellation

Address:700051

On 16.08.2016 i had purchased a micromax canvas tab p290 tablet (7 inch, 8gb, wi-fi only), black, from amazon (Priced at rs. 3524) along with a cover case (Ptron priced at rs. 173/-) for the said tablet. The price of the two items came at rs. 3697/-. An sms regarding the purchase made was also send to my mobile. After realising that the date of delivery is too late i immediately cancelled the two orders. Micromax tab was cancelled but not...
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H
Heădbreaker Lovey
from Mumbai, Maharashtra
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Time management and the fake promises

Address:Gwalior, Madhya Pradesh, 474001
Website:amazon india

I am very dissapointed from from the time managent and the fake promises tjat are made by the costumer care executive
" The matter starts from i want to go out of town as i m a student i have requested them to sendy product 2 days before the delivery date they also made a promise with me that they will deliver it but they can"t their promise true therefore they can"t be able to sent my product on the expected delivery date that they...
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Babita Mohanty
from Siwan, Bihar
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Ridiculous response for customer service

Address:Raipur, Chhattisgarh, 492001
Website:www.amazon.in

I have ordered 2 shipment via order no. 402-[protected] and 402-[protected] on 13th aug'16 in prepaid throuhg amazon prime. As per the concept of prime order should get delivered within 48hrs. However till 17th even the order didn't got delivered and expected time i received for 23rd of aug'16. Is this the service???
When i tried to contact customer care they have denied to process my enquiry for billing address not matching...
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G
glpuri
from Delhi, Delhi
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Supply of samsung mobile z3 black

Address:110053

I have order a samsung mobile z3 black from your on line shopping on 04.08.2016. With your tracking system it is found that the shipment was reached at courier company in delhi on 10.08.2016. But still it is not delivered to me. Kindly look into the matter and supply the mobile at the earliest.

My address is : b-226, gali no. 2 chandu nagar, karawal nagar, delhi-110053
Phone no.[protected]
Order no.[protected]...
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J
jiyapri
from Mahe, Kerala
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No refund of canceled product

Address:673310

I have orderd mahabhringaraj oil from amazon and first it said your order is placed and will reach till 31 august 2016 and the mail came saying "Your Amazon.in order (#[protected] of "mahabhringaraj oil" has been dispatched!" but then it said the order is canceled...
But I did not get any refund as the amount has been debited from my account, I called up my bank bank and they said its not their mistake.

This...
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S
Sanat96
from Ernakulam, Kerala
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Rakhi order and not delivered after 17 days

Address:Chennai, Tamil Nadu, 600116
Website:Amazone.com

I have placed order for rakhi on 01-Aug-2016 and after 17 days also no proper response frpm amzone . They have not taken any action and customer support team not at all ready to answer.

Since oder was rakhi and same not received before rakhi what is the use of order....
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J
jobin_87
from Mumbai, Maharashtra
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Lenovo ZUXI Z1

Address:673637
Website:www.amazon.in

Iam jobin c joseph holding an account in amazon. Every time iam experience a very bitter experience in amazon while purchasing every product. With in the spam of 2 months i have purchased two mobile phone.1) i have buyed aqua new 1600 mah battery phone for my family friend as a gift but very unfortunate to have the company person has checked the phone, very common error a minor child can find this company person are not able to find. I wrote...
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balakrishnany2b
from Ernakulam, Kerala
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Cheating in the name of prime & not issuing refund

Address:682306
Website:www.amazon.in

I have ordered a strontium 64gb memory card through amazon... It is eligible for amazon prime which means deliver in 2-3 days... They are saying that they dispatched it through incorrect courier facility and hence delivery delayed... So i asked them to return the product... Its more than 2 weeks and i didnt get my refund...
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H
hemajain
from Jaipur, Rajasthan
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Money not refunded for the products returned

Website:www. amazon. in

Sir
It is very disappointing to know that a reputed online company like Amazon can be so careless and casual about refunding the money against the return of my 2 orders long back . Why is my money not being refunded when i have already returned the products long time back ? In the reply of my last mail your company promised to get back to me in short time but no message, phone call or response from your side i have received regarding...
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Z
Zia1234
from Hyderabad, Telangana
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Refund service

Address:Hyderabad, Andhra Pradesh, 500032
Website:Amazon.in

() hot pepper men's cotton v-neck full sleeve t-shirt - red-hpvnf-red-s was returned on july 15, 2016 to amazon and the amount of this returned product still hasn't been refunded. It says the refund has been issued but i still haven't received my money back.! I want my refund as soon as possible.
I was given a refund cheque by the amazon's delivery person and it says money will be delivered to your address in 5-6 business days. I request...
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H
Harry I
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Defected DMG Curved Glass

Address:New Delhi, Delhi, 110018

Dear Amazon,

This was my first purchase from Amazon and sorry to say it was a bad experience. I ordered DMG Curved Glass through amazon and when I have received the product, it was not identical to what was showing on the Amazon website, also the Glass is broken from the corner. My order details are:

Order No. - [protected]

Email ID - [protected]@yahoo.com; Harpreet.[protected]@gmail.com
Mob...
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Priya Nair15
from Mumbai, Maharashtra
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Delivered item is different from ordered item

Address:Bangalore, Karnataka

Hi,

I ordered for a Fonixa Hello Kitty Back Cover for Samsung Galaxy Core 2 G355 (Red color). I received in 10 days and the delivered item is different from the ordered item. I got a pink plain back cover (not the kitty one I ordered).
The item is ordered is: http://www.amazon.in/Fonixa-Hello-Kitty-Samsung-Galaxy/dp/B01GC90AGG?ie=UTF8&redirect=true&ref_=ya_st_dp_summary

Highly disappointed with the service....
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