Amazon India Complaints & Reviews

Damaged product sale and Refund problem.

We have purchased OnePlus 3 (Graphite, 64GB) via Amazon.in which was damaged piece(Display problem). We have taken issue with Amazon.in and they required Written Communication from Manufacturer, for replacement of mobile hand set.

Hello,

I have ordered prestige Induction on 26 Sept. Amazon portal showing wrong shipment details as it is showing me 1 oct though item neither received nor contacted by any courier service agent. I had been calling to Amazon Customer care and they are promising me to get it delivered within 24 hours but in actuality it was not happened. My item got rescheduled to get it delivered on 6th of October that I feel very disappointing. Amazon should not show the wrong shipment date if they are not able to deliver it on time. I spended my money to get the food from outside. Did amazon understand my frustration?

Dear sir
i have purchase one puchase moto 4g two month ago and i have problem in my mobile. i have also contacted to their coustomer and they rudley talk to me and disconnected the mobile.
Sir, i think they are selling false or damaged product to their customer.Many people have problem with their product they are selling.
so i requst you to please take some steps and solve my problem.
my moblie no. [protected]
mail id:- [protected]@gmail.com

I bought the product on 9th september 2016 15, 000, and now the price has dropped by 1500 i. E 13500 and they are also offering 20% extra discount with hdfc card, that gives me a loss of 3200.
I have contacted the amazon service centre and they declined to give refund.
This is totally a case of cheating as the product previously priced at 15000 is now available for just rs 11800,

I brought a product form Amazon.in and it was not as per my wish.So, I decided to return it and thus placed the return request.The next day an Amazon agent came and took away the product.Now it has been 10 days and I still didn't receive the refund money.
Product name :
Home Deal Women's Cotton Kurti (dotpink001_Black_XX-Large)
Sold by: Deeprekha Impex Pvt Ltd Seller return policy
Shipped: Sep 17, 2016
Quantity: 1
Refund requested on: Sep 21, 2016
Order no. :[protected]
Amazon agent's no. : [protected]

I ordered Sony TV, which is undelivered to any pincode. They priced it for Rs. 4 initially and then revised the price. They replied me its a glitch. My issue here is when they can sell products like Microsoft surface 3 pro at Re.1 then why cant this at Rs. 4? How can they cancel my order? How are they dealing with Re. 1/- products? If this is fishy.? Then app treasure hunt must be fishy too.
Regards:
Subhaash. S
[protected]

I got a message about delivery of my order no. #[protected].
But in actual I didn't get it.
Tracking no. is - AW[protected]IN
Pls. take serious look into this matter

I have purchase a saree from amazon, after i ordered i sent a mail to the amazon customer care about the verification of the quality and they told me that they will make sure that product should be good quality. But when i received the product. It's is defective state so many cuts are present on sarre. I told to customer care about the quality of product. She told why you ordered this product. Why are you ordering for non amazon fulfilled product. Her behavior was very rude.

I had pre-ordered Chetan Bhagat's book "One Indian Girl" from amazon.in. My address has already been fed into my profile, and thats usually where i get my orders delivered. As expected it reached my apartment, but the delivery boy gave it to another resident of completely another flat in my apartment. He did not bother to call before coming, and didnt even ask them their name before giving the book. And I was at home during this, its not like I was out. What if it had been something expensive and the person receiving it would not have given it to me? Its just pure luck the neighbour is my friend. I want action to be taken, and make sure this doesnt happen again.

Sir
i purchased a mobile moto g costing me rs. 15000. There was a defect in the mobile in earphone jack so i made a replacement request. And the replacement was done with handelling me the replacement slip with the same replacement order. After a month of no response of getting my phone back. I called and mail amazon but they given me reason that my phone replacement has been cancelled if my phone replacement has been cancelled then how can one come with amazon replacement slip and take my mobile phone for replacement. After a much number of tries with amazon i am complaining to u about this. Please help me. Proofs i am attaching with this.

Order no. :403 [protected]

Replacement no:[protected]

Tracking id :#[protected]

Your sincerly
Saurav dawar
[protected]

I Ordered DELL Venue 7 3741 (8GB) Tab but in box you Provide Dell Venue 7 3741(4GB) please provide what i ordered and replace 8Gb tab give 8gb tab

I had bought Sony Power bank from Amazon with order id[protected] on 18 Sept. which was scheduled to be delivered between 21- 24 September. On the final date of delivery, I contacted Amazon for asking for my product. They assured me of delivery of the same either by that evening or on the next day. Since then I called them several times but of no effect. On 29 September, a person from Blue Dart courier called me to deliver the product in an hour. After an hr or so, I called him for the same but found his number unreachable. On that very day I made a number of calls to Amazon and they did nothing but mere false assurances.
I have lost much of my time in contacting them. I am n humble need of power bank but due to unsuccessful delivery, I have suffered much problem. My expectations got ruined. I am mentally harassed by them. They, not only retained my money but made me fool also. My studies are highly disturbed.

Therefore I have come to your shelter with a hope for justice.

I placed order for two Moto G 4+ mobiles, black colour vide Amazon Order No.[protected] Dtd[protected] and received the same on[protected].Both pieces seems to be refurnished and got hanged time and again.Batteries got hot and warning sign appeared .Within 3hours I contacted Amazon Cus Care.No solution.I have no option except to complain in Consumer Forum against Amazon if my payment of Rs 30000 is not returned urgently.Please reply.I want to return the defective and refurnished products and wants my money back.

I have purchased a MOTO G4 phone.When i start using it the product was faulty the battery backup is very poor and device use to restart frequently. I have raised claim for refund but no response from amazon team.
Very bad service from amazon.They are help less.

Purchased gionee marathon m4 grey phone from amazon.in through seller telicart on 18.10.2015 via order #[protected].

I approached gionee's service center (Gc[protected]) in bangalore jayanagar and they issued on 19.09.2016 me a doa letter through which i would be able to return my faulty handset to the seller and get a new handset. Sameday i had approached amazon for the same on 19.09.2016 itself and on 25.09.2016, i was told that i should contact the manufacturer (Gionee) and not amazon.in between i was in constant touch with amazon and different promises were made to me but neither refund nor new handset was provided.

I would like to get the

I have purchased karbonn aura 4g power
and this Mobile defective, any sim not support, i want to replace product i applied for the same on Amazon website
but Amazon has not response for replace order
My order was placed on 29 sep 2016
Order #[protected]
Regard
Shriram patidar
[protected]

My name is harpreet kaur. I am from vill-shahpur. I have placed an order of bms lifestyle wonder pro portable electric sewing machine from amazon india worth rs 2249 on 16 sep. Its estimated delivey date was 22 sep to 27 sep. When i called after this date they ask me to wait for two days. Then i again complaint they said wait for 24 hours. After that when i called and asked refund my money they said wait for one week.
They are not delivering the product, nor refunding the money.

I have purchased micromax canvas mega 4g q 417 (blue).
The touch screen sensors not working properly in few areas of the phone.
Need to replace product. i applied for the same on amazon website but amazon has not contacted me till now for the same.
The seller is gabbardeals.

My order was placed on 23 sep 2016. order #[protected].

Its is really bad on part of amazon to do this.

Regards
Milind patil
[protected]

Hi, this email is regards to reckless services of amazon india. It all about my refund id "refund on order[protected]" & very very shameless behavior with customer care executive "rishi or shashi" i don't have remember exact that executive name. That guy behavior was shameless that i experienced and those commitments are not trustworthy as per they assure to us. You can contact me on [protected]. I need my refund in my amazon account (Gift card) what i have committed by aditya b senior executive (Amazon india) on dated sep 24 2016, and now this guy refused to give.