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Amazon India Complaints & Reviews

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Last updated Apr 23, 2024
Complaints 19926
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Hyderabad District
Andhra Pradesh
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500032

Amazon India reviews & complaints page 853

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P
Priya Nair15
from Mumbai, Maharashtra
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Delivered item is different from ordered item

Address:Bangalore, Karnataka

Hi,

I ordered for a Fonixa Hello Kitty Back Cover for Samsung Galaxy Core 2 G355 (Red color). I received in 10 days and the delivered item is different from the ordered item. I got a pink plain back cover (not the kitty one I ordered).
The item is ordered is: http://www.amazon.in/Fonixa-Hello-Kitty-Samsung-Galaxy/dp/B01GC90AGG?ie=UTF8&redirect=true&ref_=ya_st_dp_summary

Highly disappointed with the service....
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D
dashrathsinh
from Mumbai, Maharashtra
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Return & refund

Address:Kutch, Gujarat, 370001
Website:amazon.in

I submitted my order return application on 2nd day of delivery but no one carry parcel from my addressed, then i call at help line number but no help i get from there. I am very unhappy for this performance by a big company.This is very swag personality of well known company.
Order id:[protected]
tracking id( 5 aug. 2016):[protected]
tracking id( 13 aug. 2016):[protected]
i am waiting for positive action...
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D
diff_2013
from Pune, Maharashtra
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Poor cash on delivery practice

Address:Bangalore, Karnataka
Website:www.amazon.in

Due to oversight error on part of me as well as amazon, my cash on delivery (Cod) shipment landed in wrong city and could not be redirected to updated address. It returned to the seller unpaid & undelivered. Now when i try to place a new order, amazon says that such users (Who some way or other have rejected cod order earlier) shall not be eligible for cod on orders and must prepay upfront.

This is not documented by amazon.in...
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C
Chirag33
from Mumbai, Maharashtra
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Received an empty box instead of jbl xtreme

Address:769001
Website:www.amazon.in

I had ordered jbl xtreme worth rs.17, 158.. I had paid cod for it..
On the date of delivery, the delivery guy didn't come to deliver the product.. Even after calling many times, he didn't come.. Then i went to the carrier department and paid the price of 17, 158 and they kept the box in the dicky of my vehicle.. When i returned to my office and when i lifted the box, i found the box to be less in weight.. I opened it and was shocked...
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S
Shrikant Gourh
from Mumbai, Maharashtra
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Pickup cancelled automatically without informing for fifth time

Website:Amazon.in

I bought one action camera ...go pro hero 4 black worth 36000rs when I switched that on it got hot like hot rod so I immediately register a replacement on amazon they scheduled a pickup ...before the scheduled time for pickup I always received a message that your pickup has been cancelled. Called Amazon like seven times every time they schedule a pick up it got automatically cancelled before the pickup time .it is cancelled for the fifth...
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V
vj ramesh
from Hyderabad, Telangana
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''I've got cheated!''

Website:amazon

I well receiving both right side leg shoes in 02/08/16. request a return...
+2 photos
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N
Nans Nandy
from Coimbatore, Tamil Nadu
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Product delivery complaint

Address:641012
Website:Amazon

I have ordered biotique shampoo and my Order Id:[protected] .The problem is i have not yet received the product but have received the sms and email alert as the product is directly handed over to the customer and the receipt was signed by me....
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Address:New Delhi, Delhi, 110070
Website:na

I ordered the product on 29 june and was delivered on july 12. The supplier was anjana trading company. The battery did not function well since the beginning. Finally i took it to company showroom in nehru place new delhi. The showroom assistant informed me that the battery was a defective piece and unlikely to perform as desired. The main problem is that the battery hardly takes charge ie its inner cells are defective or dead. It is not...
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D
DrAruna
from Puducherry, Puducherry
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Faulty - zuk z1 smartphone

Address:600126
Website:amazon

I have purchased a lenovo smart phone on a introduction deal. My order - ordered on 14 july 2016 order#[protected] machine type pa2e
It was deliverd as committed by you on 15th july. It was a pleasant surprise for me to get a excellent service from amazon. Really it was a delightful moment since i purchased it for my loving son for his birthday. It was on 13 th august. I gave it to him he is filled with joy enjoyed a lot started...
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M
Mkintel
from Patna, Bihar
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FORGERY by online shopping site - Amazon

Address:Lucknow, Uttar Pradesh, 226001
Website:Amazon.co.in

Order tracking no.[protected]

Order date
09-Aug-16
Order #[protected]

Order showing delivered without delivery, it was already paid.

As per the status on Amazon site the order has been delivered and more surprising is that as per them it has been handed over to me...personally, On 14 Aug 2016 at around 12.56PM. Now it is
more than 24 hours, whereas I have got nothing.br...
+2 photos
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Y
yogeshmalhotra79
from Delhi, Delhi
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Unethical practice by seller on amazon.in and no support from amazon

Address:New Delhi, Delhi, 110058
Website:AMAZON.IN

Regarding order xxx-xxxxxxx-0969957. Seller name is "shop your world" had cancelled the product with an excuse that they received it in damaged condition but the fact is same seller is selling same product at higher price which clearly amount to opportunism, cheating and unethical practice on which amazon seems to be having no control.
Despite couple of reminder from amazon, seller hasn't bothered to contact me even one and amazon...
+1 photos
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N
Navin Thakur Ji
from Silvassa, Dadra and Nagar Haveli
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Order cancelled without informing consumer

Address:380051

Sir maine do oder kiye the 6 Aguest ko jisme se 1-pigan ka 3 le ka kukar tha or dusra Philips ka1632.. 500w jusar mixsar grainder with 3blade 3 jar jisme se muje 1 oder 10 Agusat ko mil gaya or dusre ka jaldi hi shipping aapka mil jayega esa muje online Amazon par dikhata raha sir ye dono odear maine meri bahan ke liye rakcha bandhan gift ke toor par use dene k liye mangaya tha ye dono order maine ak hi din ak hi samay parmangaye the jab...
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G
ganurag
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Not returning the product

Address:Bangalore, Karnataka, 560055
Website:www.amazon.in

Hi sir/madam,

I purchased product "attache 1021r climate proof 75ltrs blue & grey rucksack"
From amazon india. After purchasing the product i see that it will deliver after the date at which i needed so 10 minutes after purchasing the product i called to amazon customer care and ask them to cancel the product, they confirmed that they will cancel the product.
Next day morning i got call from amazon seller to...
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H
Heădbreaker Lovey
from Mumbai, Maharashtra
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Fake promises and time management

Address:Gwalior, Madhya Pradesh, 474001
Website:amazon

This complaint is regarding the fake promises that are made by the costumer care executives and higher authority and the bad time management of deliverying the product...
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B
bharath710
from Hyderabad, Telangana
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Meizu m3 note out of stack from last 3 months

Address:500082
Website:meizum3note

We are waiting for meizu m3 note gold phone from last 3 months, each and every day we are searching amazon site for meizu m3 note, but it is not available, in that case why you took meizu m3 note exclusively ''it is ashamed of you amazon'' bull amazon. If it available on other site flipkart we are eager to buy but it is exclusively on bull amazon and not there fron 3 months...
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A
Amrinder Pal singh bains
from Indore, Madhya Pradesh
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Not getting my refund of 280 rs

Amazon please refund back my money... All the details i fill are absoluetely correct... U are taking so many days to refund the money and on other hand promise the customer to give back their money in 5 buisness days... Everyday i used to call customer care and they reply the same thing that u will get it tommorow. Now after 16 days of returning the package for the refund i get no refund... Either u are fooling the user or u do not want to...
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S
Sandeep kumar etah
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airlines refund

Address:New Delhi, Delhi, 20101
Website:www. Paytm.com

I did booked a air ticket from paytm vide order no # [protected] on 7th august from delhi to munbai, travell date - 8th aug 2016 and i missed that flight as got delayed in reaching the airport. That time only i spoke to paytm customer care to refund the tax amont of inr 1266 /-. After lot of argument and they also taked to jet airlies officers where in jet airlies said that they will refund 100% of tax amont to paytm and they should return...
+2 photos
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Pradip Nalawade
from Satara, Maharashtra
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Delivery of mobile not received

Address:Pune, Maharashtra, 411004

Ordered geonee elite e8 mobile ( order number 403 [protected]). I have received email saying that it is delivered but I have not received it. Delivery person is not taking phone calls ( phone number [protected]). This number I received from Amazon through SMS. Kindly help me get delivery of this mobile as soon as possible. I have already paid entire amount through credit card....
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S
saurabhkumar.mphasis
from Bengaluru, Karnataka
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Red Tap Shoes

Address:Indore, Madhya Pradesh, 452001
Website:www.amazon.in

I got a duplicate, damage and used Reshape shoes from Amazon. I requested to replacement but they did not replaced. I requested so many times also shared pictures of product and they agreed this is genuine complaint but did not replaced, please take necessary action against. When I asked for refund they are denying at the time, This is second time when I going through with this kind issue with Amazon, they made policies which is not so easy...
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M
mullu
from Chennai, Tamil Nadu
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Not picking up defective items supplied

I have purchased a sreen guard for mobile phone. The item bought through Amazon was broken. So I requested return of the product. While I waited for 2 days for pickup but nothing happened. I called Amazon customer service twice and both times they have assured that the item will be picked up next day blaming the same on their courier team. Nothing happenned. I feel this is a ploy by Amazon to cheat customers. SO DO NO CHOOSE AMAZON FOR YOUR...
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