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Amazon India Complaints & Reviews

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Last updated Mar 26, 2024
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Amazon India reviews & complaints page 855

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G
Gupta geetika
from Delhi, Delhi
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Refund against order

Address:New Delhi, Delhi, 110075

I had ordered for a home product from tea light category (Hosley tea lights). As i was travelling at the time the product was delivered, upon my return i chkd the product n on realising that the accessories were missing, requested for a return. Since, the product was delivered by their seller, they sent me a mail that on confirming with the supplier, they wd initiate refund. The supplier on email confirmed refund. Since then i hv been following...
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N
narayan ulfat singh
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Return & refunds

Address:400083

Sir, i have purshase one item hp inkjet cartridge (Flowjet) then next day i have return at choose address string & beats in tilak nagar reddys sallon chembur mumbai - 400089 on 6/7/2016 date but till now i have not got my refunds money in given my bank account.
So sir, please refund my money in my given bank account. That item i have dropped personally at the return centre....
+2 photos
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Z
z ansari
from Ranchi, Jharkhand
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Delivery delay

Address:Ranchi, Jharkhand, 834001
Website:amazon

Dear Sir/Mam.
Maine ek order kiya Nokia lumia 520 back cover 25/07/2016
ko delivery date 05/08/216
date p date paar ho raha hai per abhi tak nahi aaya
cunsumer care se baat kiya unho ne kaha 6 ko aaye ga nahi aaya phir call kiya
8 ko aaye ga
nahi aaya phir call kiya unho ne kaha2 din aur dekh lijye 10/08/216 tak aa jayega fir last kah rah rahe hai aap ka refund mil jayega
to mujhe refund...
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S
Satishchandra Parikh
from Anand, Gujarat
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Ordered for air pump for bike, cycle and motor wintech olympus

Address:Ludhiana, Punjab

I wish to inform you that i had ordered one air pump of above brand and paid for the same as on 6th inst. Whereas you have sent air pump of inferior quality of shakti brand air pump from ludhiana, which was received today and as such
I request you to please let me know the reason for changing brand of air pump and also let me know what is the price of shakti brand air pump and what i should do with this air pump.

Your...
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R
Rajrookie87
from Delhi, Delhi
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Closed my account with no reason

Address:560055
Website:Amazon.in

Hey i am really frustrated with Amazon India. First they cancel the account with silly reasons. And don't give the refunds for the orders made on the account. With account close, they also cancel the all the orders and even take the Gift card money which is there in the account. Please i need your help to take serious action against Amazon India......
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R
rishiraj5361
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Didn't receive the item on time

Address:New Delhi, Delhi, 110045
Website:www.amazon.in

I have ordered a mobile phone from the amazon india and the tracking id is[protected]. It was to be delivered by 9th august 2016. Now they are saying to wait till 13 august. All of their customer executives have assured me that i'll get it anyhow by 9th august. A lady even confidently told me that it will arrive before 8:30 p. M on 9th august. But it was a lie again. I feel the courier does not want to deliver the item to my place as there...
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R
ratan1967
from Mumbai, Maharashtra
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Order# 171-5339867-1521900 - ordered on 10 august 2016

Address:Mumbai City, Maharashtra, 400705
Website:amazon.in

I tried to buy rakhi on amazon site with fast delivery before 18th aug'16, but they are unable to deliver the said rakhi with gift on/or before 18th aug, even after requesting to pay extra charges as per their rules.

Also they need payment confirmation prior providing delivery date, which is totally unacceptable, why a coustomer has to share his/her credit card all details prior confirmation of delivery date.

Tried...
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M
Murali Padikkal
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non receipt of order number 171-5651085 - 3938752 dated 26th july 2016 reg

Address:643220
Website:www.amazon.in

Dear amazon customer service
I am totally disappointed by the fact that my order number[protected] dated 26th july 2016 is yet to be received by me despite repeated follow up since 29th july 2016.
My package sold by cloudtail has reached coonoor centre of gati courier (Docket number:[protected] service on 29th july 2016 and it has been stuck there since despite my repeated complaints on gati site.
Unfortunately,...
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N
Nisikanta Jena
from Noida, Uttar Pradesh
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Complaint against amazon agent

Address:Hyderabad, Andhra Pradesh, 500072

At night 9.30pm agent called me to guide for my address as he has difficulty to find the addr. He asked me to come a nearby address but when i reach there the agent was not at location and i tried to call several time. After a long he picked up the call and tell me that he is not at that location and far away and you will get your product tomorrow.. Agent no. [protected]...
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R
ramnik.kalsi
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Ordered mobile received stone

Address:New Delhi, Delhi, 110009
Website:www.amazon.in

I want to share this experience with all of you here and the response i'm getting from the amazon team.

I ordered a motorola phone my order details (order #[protected].

I received this order and luckily it was made a cod and while i was making the payment to the courier guy i also thought about opening the packet and found this micromax box inside it with a stone.

I refused and i didn't...
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A
ArunkumarTK
from Eraniel, Tamil Nadu
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Offer not upheld

Website:Amazon.in

I have ordered a Moto g plus 4th gen during launch offers. According to the advertisement, promo code of goibibo of Rs.15000/- were offered. Even after mailing customer care repeatedly I have not received the offers as promised. Other than one email with false promises, I have not received even a confirmation from them....
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M
Mohit278
from Delhi, Delhi
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Irresponsible service

Address:160032

I pre-ordered this book (http://www.amazon.in/dp/[protected]/ref=pe_1640331_66412311_cm_rv_rej_eml_dp) on 12th july (a day before it was to be released). on 13th july, amazon changed its release date from 13th to 18th july, even though the book was already released. on 18th july, the date was changed to 26th and on 26th, it was changed to 3rd august.
So when finally the book released on 3rd august on amazon (3 weeks later), i thought...
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R
Raasith sha hil
from Suchindram, Tamil Nadu
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Unethical behaviour (awful delivery)

Address:629251
Website:amazon India

06/08/2016

Respected sir : i am writing today a complaint of the poor service i received from your company amazon india on 06/08/2016. On31/07/2016 i ordered a moto g4 mobile worth of rs 14999. But i received a mobile of micromax worth of rs 1500. And you are providing poor service and the seller replace the quality mobile and placed a local cheap micro max mobile.

Olution : so i request you to refund the amount...
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G
Gauravv070
from Pune, Maharashtra
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Mobile, back cover, baby pool

Address:New Delhi, Delhi, 110035
Website:Amazon.in

I was buy a moto g4+ & a back cover. I have already pay for this but still amazon not delivered my product. I have call the customer care five time but they always give me next day date.

I was also buy a intex baby pool, in the morning i receive a message from the side of amazon which show that product delivery date is today but there delivery boy said that i told the amazon that he will not delivered the packet.
br...
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V
varunhanda
from Nagpur, Maharashtra
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Not receiving my product

Address:335707
Website:amazon

I have purchase ac bikenwear a-84 for my bike on 7 july 2016. Delievery time is 20 july 2016. The amount is 220 and shipping charge is 95. I have payed total 295 rs from my bank account. I told about this to amazon. They set the delievery time 26 july 2016. But i didn't got my parsal. Please solve my problem.
Order date 7-7-16
Id[protected]
Track id aw[protected]in...
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C
chiragck
from Gurgaon, Haryana
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Refund of my money

Address:New Delhi, Delhi, 110018

Hi, Amazon will do like this I didn't. Seriousl no customer support, everytime new customer executive but same line but no resolution at all. almost 20 days and I have not received my refund, will this be credited or not kindly let me know as now I am sure that Amazon is behaving like local sites.

talking about :


Hello,

This e-mail confirms that an Amazon.in A-to-z Guarantee claim has...
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R
Ratnakar Basavaraju
from Chennai, Tamil Nadu
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Worst quality product sent

Address:Hyderabad, Andhra Pradesh, 500072
Website:www.amazon.in

Since 6 years i am a customer of amazon us as well as india. Recently i bought order#[protected]Fish food) where the quality was too worst. Amazon india did not help me in replacing the bad quality product

They are just acting as middle man in between actual seller and customer and making money by cheating people

Fyi below are my previous orders where i din't find any issue with same fish food:br...
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D
Domnic Dalvi
from Mumbai, Maharashtra
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My product deliveries are extended way to long

Address:Mumbai City, Maharashtra, 400070
Website:Amazon.in

This is my 4th product in this quarter that has been delayed even after the product shows to be reached at a local hub near my location, i have raised so many complaints with the company and also i have asked for an office where i can talk to a person face to face about my issue but surprisingly there is no such place as informed by one of the representatives from amazon. I think the company needs to respect the time and money we are investing...
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D
Djvrj
from Melur, Tamil Nadu
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Invoice not provided

Website:www.amazon.in

I ordered a book on amazon.In and made online payment. On delivery, i was not provided with an invoice. I was told that i could get it printed from amazon website. But it only provided an order summary and not an invoice.
Since then, for the past 2 weeks i am corresponding with their customer care through mails to get the invoice, i am only told that the issue would be resolved in 24-48 hours. Many such "24-48 hours" have elapsed....
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R
Rcflal
from Basti, Uttar Pradesh
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Delivery not done against my order

Address:Patna, Bihar, 800020

My Amazon.in order (#[protected] of "Royalina Handmade Rakhi-Set..." As per you
Arriving:
Wednesday, August 3 -
Monday, August 8 but as per your tracking details the product is at starting point while my order was placed on 29 july . It is shameful and also painful that how any one trust on your brand in the area of online shoping...
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