Amazon India Complaints & Reviews

There is a sale going on at amazon.in and the price of the watch is shown to be rs. 29 only. but the shipment cost per watch is rs. 249. the regular shipment cost is rs. 40. even if we are increasing the quantity the shipment cost is the same per watch.

It is a scheme to fool the customers by advertising a sale and then increasing the shipment cost. moreover the delivery charges are not mentioned until the final stage. before...

Hi,

My name is ishita, i had ordered one plus 3 phone on. Till yet i have no information of its whereabouts. I havent got any intimation from the courier services or from your team. I have been calling your customer care since last 4 days to track my order but everytime i call they say the same thing that they promise it will be delivered to me by 8th july'2016 before 5 pm as the phone that i ordered is a birthday gift for...

I have ordered a product from amazon.In on 13 june the delivery date was 4 july but still i dint get my product when i call to cutomare care they only say... We have send mail to seller he will refund ur amount but still i dint get it they dont send me any product or my refund my order number is[protected]

Please solve my problem as soon as...

I ordered 2 kurtis amazon deliver me wrong product and when i returned this product they didn't give my money back. from last 15 days every day i called them give my money back amazon confirm me that today that will reach mam but it's already 15 days passed plz do something against this. and when i return the product i select bank account but they send me gift card in my account for 1 product and they told they will send cheque for another...

Hi team,
Unfair and unexpected from amazon
On 6.7.16 i just visit ur site and buy a new one+2 phone for 22999
But yesterday when phone is deliver i go online to understand how to use other feature of my new phone but what i see ebay provide the same phone on 18499... huge difference in price 4500 rs. check my purchase from your site dhyanu. [protected]@gmail.com & i buy this phone from my mom's id sungandha. [protected]@gmail.com...

I ordered samsung galaxy s4 battery on amazon.. this order i gave this order in june last and i already submitted many emails to seller for giving me a fast delivery. But this is even worst thing i ever seen. My order not received yet and its showing expected delivery in 4th july to 7th july. And its end of 7th july. I requested to amazon for take any action on this or ill cancel this order soon.
MY TRACKING ID- Z95392888
ITEM-...

Sir i ordered a product which is "lenovo zuk z1".. I ordered this product 3 times (1st 9th jun 2016 then 2nd was 23rd jun 2016 nd the 3rd was 30th jun 2016)..In every times i got the message that i recieve the product and every time this product return its self without my permission... This product cant reach i dont know why... I complain in coustomer care and its say me that this product is cancelled by seller they dont deliver that product...

How can somebody maintain consistent bull customer service?
Amazon india for you gentlemen holds the dubious record. Jeff-bezos created a world class company, amazon india will undo his dream brick by brick wall by wall.Incompetent, morally corrupt, ethically zero and with no control over there delivery partners, even in house ones. Amazon india better you shut shop, for you guys suck and suck big time

Been lied to by...

Dear Amazon


Kindly help me in this issue as i have purchased i phone 4S white 16 GB and i paid by cash on delivery, but the product is over heating while charging and also when i talk, i have returned the phone to amazon, again they replace me another for that also same problem was came, again i contacted the amazon team that they told that there is not pick up facility for this u have to send the parcel to our address,...

I returned puma sneakers to Amazon as the size was small but without my consent they gave me a gift card instead of money into my account..and they have admitted that it's their mistake still they are not taking any action.the call centre executive had wrongly generated the return of shoes..and I am bearing the loss now I am bound to do shopping from amazon..the company has just one answer that is sorry which won't solve my problem ..I want...

Hi,
This is a worst experience what i ever had. I called in your customer care, requested very politely that i want this product to be replaced as i was facing the issue with the product your agent taken the exception on one day where in the policy has completed one day earlier. I thought that yes you guys are helping to your customer, i said that this order was for my younger brother who is living in hostel. I asked for expertizing...

I have purchased moto g4plus white colour 32gb in amazon.in. i have sent if for refund and 10days have passed but i didn't got any conformation message from amazon and the still the package didn't reached warehouse.
here is the status of my package


Date Time Location Event Details
1 July 2016 04:56:36 PM Jakkur, Bangalore Karnataka IN Package has left the courier facility
1 July 2016 04:40:38...

I placed an replacement request for my moto g4 plus on 30th june and the product got picked from my location on 2nd july.
But when i see my amazon.in account i dont see any updates regarding this (please see attachment).
Also when i call amazon support they just tell me to wait instead of providing me with the update.

This is the reply i get from the team :


Amazon
Your account amazon.inbr...

I am seriously tired of calling you guys. I have serious problems with my phone. I just ordered phone on may 30th 2016 and I am having issues with it. The camera gets stuck sometimes and when it gets stuck it dosent let me do anything. Apart from that the phone hangs high time. I hv reset the phone and also tried without anything stored in the memory card. I explained the same thing to the agent but he says I need to take it to the service...

I've Ordered a cellphone on 26 July, and expected delivery was at 1 July and its 6 July now. Please may do look at a screenshot i have send. Is my ordered product sold to any other customer or its a problem of amazon authorities ?, Very disappointed from amazon....

I ordered a book from Amazon on June 25. It was supposed to get delivered by July 2.

As per the company, they tried delivering it twice but wasn't able to. In the first, they tried delivering but was quite late so decided to deliver the next day. In the second attempt, they reached the address but no one was there to collect it. The company did not call me and ask me if they could give it to neighbours or house guard. Now...

To AMAZON Team,
I am writing this mail after having very poor experience from amazon.
I requested return of mobile Moto G 4 plus due some problems in the phone on 01.07.16.The mobile was supposed to be picked up by amazon courier team on 02.07.16 But no one came for pick up and return request was cancelled by amazon.How come some one can cancel my return request with out my consent.I called Amazon customer care on 02.07.16...

Order[protected], sms sent to me by amazon, order is out for delivered at 3 pm today, it was marked for delivery at 7 pm however not delivered. delivery boy name not known, mobile number [protected], sent
Ms to me that product will be marked for delivery however he will deliver it late evening or tomorrow morning. i called him and asked him, why he has marked product as delivered whereas it is not delivered, he says he has...

02\07\2016
at these date i have picked my booking mobile coolpad note3 once i opened that mobile the performance is bad, so i informed the amazon customer care please refund my money are am also booked one phone in amazon so please transfer the money to another mobile am requested but company is not refund the money only replacement options are there .so my option is to take another mobile in amazon so transfer the money are take another...

I have ordered recliner on 3rd june which delivered on 11th june but i received damaged product for which i raised a request which got closed without even telling me.
Order no :[protected]
Order date : 3rd june
Order received : 11 june
Return requested: 18 june
Return closed : june 20filed claim : june 20
Claim closed : 5th july
I have followed up with customer care very frequently...