Amazon India Complaints & Reviews

Order no.[protected]
mobile name -Red mi 2 prime(white, 16 GB)
this mobile is given to me in a defective manner on 26 june 2016 and the refund of this mobile is not get since last 1 month. and the amazon company is not refunding my money in to my bank account
please resolve this problem as soon as possible.

Dear Sir / Madam,

I purchased a mac book air from amazon 13 - Oct - 2015 . I requested to amazon to provide me the serial number of the machine at my invoice . My request is hanging between seller and amazon . I paid money to amazon to provide me the genuine and legally authenticated product .

As per law Amazon should mention the serial number at each and every invoice .
Kindly take the matter in you notice.

Hi,

I have ordered a salwar 'pakiza design off white salwar' for ₹ 950 +... On 16 th july 2016
I got the salwar on july 20 2016.
It was not as expected. So i returned it on 26th july 2016.

But the refund is not yet done.
Please provide me the cash what i have paid.

Below are the details and message i got when i returned the item.

Your return pickup for[protected] was successfully completed. We'll notify once the refund/replacement is initiated. Details: http://amzn.in/8rdX0HJ

I ordered for a dress, the dealer's name is sanjana collection. I bought a white colour dress and when the dress appeared it was a totally different from the picture. The fitting was pathetic and the design was absolutely different and ugly material. I called the customer care for return and refund of my money. Its been three days now the dress is still not picked. I called up the customer care they are just giving me time and are saying after 7 days they cannot refund the money. Its a complete mismanagment. Bull experience awful site, they should close down.

Dear,
Today i received my order and when we open that parcel data cable is not found in the my order no.[protected]
Thats why it is requested to amazon that kindly send me a data cable acording my order spacification of samsung guru mobail.

Thats why it is requested to amezon that kindly send me a data cable for according to spacefication of samsung guru mobail.

Order #[protected] & order #[protected]
Their delivery date is already over, but didn't receive yet, they are just seeking for more time, what an awkward situation. I contacted amazon representative, they said thy can't track it too, i contacted the sellers, they replied they send the products within 24 hours they have received the order, but meanwhile, i have not received any of these orders yet, and don't know when i will. It's quite experience of irresponsibility.

I ordered 'December link 600 my router' on 31st July 2016 and was expected to be delivered by 4th of Aug 2016.

First all, about this particular, there was not any attempt made for the delivery (while the courier service is claiming regularly). As of now I have talked to Amazon executives for three nights continously and they all are the same, talks very nicely and promises for the delivery the next day on my preferred time.

All in vain, I don't belive amazon will ever make me suffer this way.

Dear, Amazon now I don't want my product. So, please refund my amount.

Anticipating a response regarding further procedure for refund.


Suman saurabh

Hi,

I have been placed an order from amazone which is lg g3 beat2 but when i have recieved the product it was without brand product and different which i have ordered. I am tenured user of amazone but this is my first worst experience where i totally cheat wihth such website and when i spoke to 3 call center executives they are falls committing that i will get refund in my gift card but they all are mental harassing me in different way.

I want resolution and if not get resolved i will knock the door of consumer court as well.

Very shameless service and i hate to buy further anymore.

I ordered Pressure cooker on 4 th aug 2016. COD was not available so I made payment while ordering. Amazon committed me to deliver it on my given address by 10th aug 2016. When I din't receive it on 10th aug 2016 & contacted Amazon, they told me that we can't delIver it to your address and u have to collect it from a courier point which is 20 KMs away from my address. This is totally a case of fraud and illegal. A strict action should be taken against Amazaon as they are deceiving Indian consumers.

I've purchased a product bello milk baby lotion and it was scheduled for delivery for 8th august 2016 -9th august 2016... I didnot get my product on that day... After that i've called amazon customer care they said i would get it widin 24 hrs means 10th-11th but i didn't get that, the product was not delivered to me instead the fraud amazon agents didn't come to my place, but i've got the messega delivery attempted customer was not there, so delivery was not done, total lie... Fraud, fake, deceptor, gang of gundas the amazon agents are, they give u threat i[censored] ask for why they are harrasing u, actually i already pre paid for the product,, it was not cash on delivery one, they fraudly deceived my money too... Frauds...
Giving the all screenshots as evidence...

I had ordered one plus 3 mobile on 9th august. As per amazon's message/mail i will have supposed to receive my product on 10th aug. But yesterday when i contacted the deliver person he said i will not able to deliver today, will deliver tomorrow. Then i contacted the amazon customer care, as per him they will deliver the product on priority basis on 1st of 11th august. Today morning i got another deliver person's number. But again this time the deliver boy is saying he will not able deliver it today, most probably will deliver tomorrow.

I have already paid for this, but dont know whether will i receive my product or not.

Hello team,

Very very disappointed by such a service, this is the second time where i'm facing currier service issue. Last time when i purchased lenovo phone it was delivered to incorrect person to incorrect address. And this time there was no contact main and straight away there is status on website about not delivered. My family is at home and how can this things happen.

Such services impact business. Please have my package/s ordered and inform the currier personal to contact me.

Very very pethetic currier service.

I had purchase an allyson fitness original 10 in 1 six pack abs exerciser on 26th jul 16 from amazon site but got delivered this product from different brand called golden star american brand. I am requesting the amazon to exchange the product with the brand which i ordered from the website or refund my amount in case same brand product is not available as the product condition is not good and making lot of noise & the spare parts as per catalogue is also not there. Hence i requested amazon multiple times in amazon call centre but they are saying they will investigate the issue. I called call centre today and now they are saying they have two type of product, one is amazon own and another is seller direct product and i have purchased the seller product which was nowhere mentioned specifically and now they are saying there is a sign which depicts that. But as a customer we are not aware of this, hence, now as per amazon i have to contact directly to seller. Amazon can't help on this. They are now sending a mail to me and saying that i have to send the product directly to seller at my own cost. Product wait is approx 7kg which would approx cost me rs 2500. However the product cost is only rs4000.

My order number was order #[protected].

Request you to look into this matter and help me on this.

Regards,
Rajeev kumar
[protected]

I have book the Coolpad Note 3 Lite (Black, 16 GB) mobile on 09/08/2016, which was suppose to be delivered next day i:e on 10/08/2016. I would like to inform you that this not the first time that amazon is delivering the product in my residence, This is the total failure from your end to deliver the product on time. your person has visited me without a mobile and assured me that it will be delivered tomorrow, but again the same story, I am fed up with your services.

Hi,

I ordered this item on 6th Aug seeing that it is a Prime Delivery and the promised delivery date is 8th Aug. On 8th Aug morning, I received an sms stating that the item is out for delivery with the contact person's number. It was[protected].

I contacted the person thrice, he kept telling me that he will be at the spot in a short while. the 4th time I called at about 5:30 p.m., his phone was switched off. Now, THIS IS DISRESPECTING THE CUSTOMER, I will not accept this.

The next day, i.e 9th Aug, I received the same msg with the same number. I called again and the guy told me that his route was different and some other guy would deliver the item. I waited for the whole day no one called or came. Now, THE DELIVERY IS LATE as per Prime Delivery conditions.

So, now, please advice me shall I go the legal way because here, the scenario is completely about MISLEADING THE CUSTOMER WITH FALSE INFORMATION as the promised delivery time was not achieved OR you have a solution for this issue?

Please revert.

Amazon charged me 38580/- for the charger and headset. As I order iPhone 6 and they send me box which contain no iphone and have only charger nd headphone. Now they saying we cannot help you I these we already send you. There representative disconnecting my phone and chat without resolving my problem plz help me out its urgent they taken my money nd scam me I want my phone.plz help me .

Regards,
Kavita

Hi Sir/madam.

Kindly note l order shoe on 4 June Rs 740.
And I received it 13 jun. But the size problem returned tat shoe on 14 the.jun.
Still im not receive my money.

So pls do needful.

Thank yu.

I had ordered for a home product from tea light category (Hosley tea lights). As i was travelling at the time the product was delivered, upon my return i chkd the product n on realising that the accessories were missing, requested for a return. Since, the product was delivered by their seller, they sent me a mail that on confirming with the supplier, they wd initiate refund. The supplier on email confirmed refund. Since then i hv been following up with them on return pick up n refund. Now amazon is changing their stand making me run between their atoz claim team n appeal procedures. I want my refund. Amazon is cheating people n robbing them of their money, harassing me n sitting with my money.

Sir, i have purshase one item hp inkjet cartridge (Flowjet) then next day i have return at choose address string & beats in tilak nagar reddys sallon chembur mumbai - 400089 on 6/7/2016 date but till now i have not got my refunds money in given my bank account.
So sir, please refund my money in my given bank account. That item i have dropped personally at the return centre.

Dear Sir/Mam.
Maine ek order kiya Nokia lumia 520 back cover 25/07/2016
ko delivery date 05/08/216
date p date paar ho raha hai per abhi tak nahi aaya
cunsumer care se baat kiya unho ne kaha 6 ko aaye ga nahi aaya phir call kiya
8 ko aaye ga
nahi aaya phir call kiya unho ne kaha2 din aur dekh lijye 10/08/216 tak aa jayega fir last kah rah rahe hai aap ka refund mil jayega
to mujhe refund lene k liye maine itna weat nahi kiya mujhe mera product chahiye
tv p dekhate hai aapne dokaan yahi hai apni dokan ek product delivery nahi kiya hai abhi tak

mery akhri bhul ahi amazon online shopping
aap kuch akrye


Regards
Zahid