Amazon India Complaints & Reviews

I have place the order #[protected] on 24 may 2016 and i received the product partially defected so i raised return request on 8th may 2016 after that sellers contact me ask me to not return the product because only 1 day left from last returning date. After so much discussion he said ready to pick the product and raise a ticket for same. But after so many emails and call till now my product is not return and no refund made and reason...

I had purchased a digiflip pro tablet in January which have the 6 month warranty. That product is not giving the desired service as the battery backup is worst than anything.

I talked to amazon customer care, one of them is saying it have 1 month warranty left and another one after two days is saying there is no warranty.

This is how amazon is fooling their customers.

Product Name: Digiflip Pro...

I have not received my pantaloons voucher purchased on 18th June-16, Though I received several calls from delivery boy that it will be delivered today or tomorrow but still I am waiting for the delivery. I have called to the customer care several times since one week and they all are promising me to be delivered today or tomorrow like the courier guys but still I am waiting for the same in spite.that my voucher is lying in Delhi itself but...

The advertisements shows that we can buy and return goods on Amazon e-retail services. However, the kindle paperwhite model donot contain any description of the product about its features of wether there is a inbuilt resolution to help readers to read. The advertising are misleading which shows that even in the dark the device can be used. There is nowhere mentioned that if I open the kindle box it can't be returned. The company that I paid...

I recently got a gift card from my company to buy Arrorw product and get rs 1000/- flat off on the product. I ordered 1 shirt that cost me rs 1299/- and I applied the code and got 1000 off, I paid rs 299 via card. The shirt that was shown in the picture was too great and was looking very cool but when I received the item it was very dull.
Then I thought to replace the shirt with another item but I didn't got an option for replacement,...

I had bought a phone (Xiaomi redmi note 3) from amazon on may 4th and it was defective, the replacement did not arrive me on time and the refund was initiated on 16th may 2016 and due to address change it was re-issued on 21st may 2016 and till today i. E 30th june 2016 i have received no information about the cheque or money. The customer care executives keep apologizing as they have no idea where my cheque is. My bank details are updated...

I have ordered one iphone 5s case of rs: 448 on 26/06/2016. money reducted from my icici bank account through. but got amazone message as payment failed. please refund money to my account. transaction deference id is [protected]. and my account no is[protected]. refund my money asap. thanks...

Regarding order#[protected],[protected]

Hi.. Today morning i received a message that my consignment is out for delivery but no one has attempted to deliver.In the evening i got a mail that "no was available to receive the order", i got surprised how one can update like this.. They would have updated... Item delivered.. Though it would not have been delivered.
In such case who is goona fight about...

I made an attempt to buy Lenovo K5 vibe from amazon on the 22nd june and kept checking the status of my order to be delivered after every hour.The status of my order showed in my order list as confirmed and the parcel will be delivered till 8:00pm on 27th june. as a result i was waiting for the delivery. On the 25th at 5:56 pm i received a message from AMAZON INDIA that my order is on the way but suddenly at night on the 27th june after 2:35...

I have returned the product almost 2 months back, but yet to get the return. Customer care says the return is processed and to contact the bank. The bank says nothing is with them. Why they are asking me to contact bank? When paid it was to their bank account, they have to send it to my account. Simple. Where lies the difficulty?
Frustrated with the refund.
Already 2 months passed to get back my money. Re-registered the complaint...

Please note that i purchase microsoft office home & student 2016 via order id[protected]. Before paying when i called at your customer care was told that this product has outlook. Although, i have received the product today and there is no outlook! Moreover, i have checked this with microsoft and they confirmed the same.

I have not yet installed the product and request you to arrange a return. I understand that this...

I orderd an earphhone from amazon.in...and i dont like it and i returned it..after that my account was closed..and i never get my refunnd back..its not about my money it is about customer satisfaction...and there fake logos, ...i called customer care for more than 20 time but every time i get same reply..that is we r trying to reopen your account..but from 6 month it never can be happend...pls raise my complain higher..pls...

I purchase a led tv from amazon.
When i received this i found its a crack led. I talk with the customer care and return this with all formalities. They don't arrange a pic up of product. I manage it with verry difficulties and sent this by courier. To the address.
Problem is they people don't take a courier return and i complaint this with your customer care they say then will take courior and every time give a false commitment.br...

Sir,


The product wireless N 150 is buy from your autherised sites Ref No is DJ6D11RGN . The wireless router is not working fine. Already informed to the Dlink Technical support team . So kindly placed this as the complaint and take the further action immediatly...

I booked order of orbit icecream maker in may 2016 and returned it and dilivered by trackon courier p ltd on[protected] and dilvered at bhiwandi mumbai on[protected] and as per refund ststus refund has issued on[protected] of rs. 2450/= but still i have not recieved my refund amount in my accont till[protected]...

Complaints regarded fake commitment fake promises.
I placed a order on 20th jun 16 one plus mobile back cover, the estimated time was showing 27th - 28th jun 16 though my product still now i have not received. Today is 28th jun, i call customer care and asked them is your product coming from usa or london so you taking long time, neither they providing courier number or company name. All other e-commerc site like snap deal, flipkart,...

I have ordered one plus 3 from amazon on 22 june and they have promised me to delvered it on 27 june and its already 28th of june there is still no response from there side the customer care says we are checking evertime is call. They dont even know that where my package is i was so exited for my phone but they ruiend everthing. Really disappointed amazon...

T #[protected] dated 27 june 2016

I had ordered for a book. It was said to be delivered by

Not received the delivery. Still i got an sms from amazon that 'it was delivered successfully'. The delivery boy came to the building but delivered it to somebody else in the building. I tried calling the delivery boy but the contact no. ([protected]) provided by amazon was not available.. Please correct this and provide...

Reference number 9432

I was supposed to be credited to my account because the item i ordered is not in stock. The credit was supposed to be in my account 6/21/2016 but instead i was charged again. So i have been charged twice instead of getting a refund the item was first purchased on 6/7/2016 for $51.64 it was a eureka dust buster vacuum id kro684799 and reference number 7101 instead of receiving a refund on6/21/2016 for $51.64...

I ordered for the mentioned product. But without my confirmation it has been canceled after first attempt.

I called customer care not to cancel they assure but still canceled.

If this is the policy to attempt a customer only one time than i have no question. If not than you should have to take action against the person who has done the misbehave with the customer.

You can reach me @ [protected]...