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Amazon India Complaints & Reviews

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Last updated Apr 29, 2024
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500032

Amazon India reviews & complaints page 884

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B
bsingh93
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery issue not on time

Address:New Delhi, Delhi, 110009
Website:www.amazon.in

Dear sir/madam

I have ordered (Order#[protected] online xiaomi redmi note 3 on one day delivery with extra charge 100 by www.amazon.in but your (Amazon) representative not delivered it on time.
When i call on customer care they told me that they will refund only 100 rs etc.
My dear if i need 100 rs refund so why i order on one day delivered.

Resolve my issue asap and revert me soon.br...
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C
ce2chandel
from Delhi, Delhi
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Online shopping

Address:Bangalore Urban, Karnataka, 560055
Website:amzon.com

After many times of conversation with amazon i.e. in step wise
1. i ordered a sports shoes of adidas due to size problem i returned
2. they told me that please update your account on amazon your amount will be refund in your bank account. i updated immediately
3. after 3 to 4 days again i talked them they told me that due to some problen we can not send your money through account. we issued a cheque name of ravi pratap...
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K
kskumar88
from Chennai, Tamil Nadu
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Amazon policy on customer satisfaction

Address:600113
Website:www.amazon.in

Im very sad to inform that Amazon policy on customer satisfaction need to be revised.The issue is i ordered a slipper and i was about to receive as it reached my city and i came to know that it is been in process to return to the seller. I dono the reason and they themselves did this without my knowledge.When contacted amazon customer care they said the product is damaged and once it reaches the seller the amount will be refunded. It took...
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Address:560071
Website:www.amazon.in

Actually i ordered samsung 9000mah battery on 10th may 2016. But product did not delivered till now means 26 may 2016. I called customer support they told please wait some more time. Like that i called so many times but problem is not solved. Then i asked refund, but they told only when seller initiate refund then only they give because they have option to cancel the product and refund money. What amazon rules in india, only in our this type...
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Address:New Delhi, Delhi, 110008
Website:www.amazon.in

Hello friends... I was order a hair trimmer machine from amazon and it's delivered to me defected products its not working and when i refund this product's amazon provide me a code and its expiry date is same day when i was refunded and big thing is that when i put this code to purchase another products its showing invalid code... Its big jock from amazon... I request to all the indian user don't trust on any that company who's out of india...
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V
vipinrai
from Pune, Maharashtra
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Looted my 42, 285 and did a fraud with me.

Address:Chhindwara, Madhya Pradesh, 480001
Website:Amazon.in

I have returned sony xperia z5 dual (Green) with order id[protected] worth rs 42, 285 to amazon, i have self returned it and it was delivered on 11th may to their warehouse. But they haven't refunded my money. And now they have blocked my amazon account.
They have looted and grabbed my 42285 rupees.
Please do something against them and help me to get back my money...
Order details, return shipping details and...
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K
Kkcpatel
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Not solving the problem.

Address:Anand, Gujarat, +91
Website:Amazon.in

The product which i have ordered from the amazon is damaged and i have gave a complaint against the product for pickup but the pick up people are not taking the parcel and i have contacted amazon customer service centre for so many time but they are not solving my problem.and they are giving me diffrent times but at tht tines also the pickup is not done and ive been in trouble for last 3 days and the product is of Rs 6162 plz plz do someting.....
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Address:500032
Website:www.amazon.in

Moto g plus, 4th gen (Black, 32 gb[protected]-9670739
Arriving today: your package with moto g plus, 4th gen (Black, 32 gb) will be delivered by amzagent ([protected]). Track http://amzn.In/ery9hdb. Monday morning 23rd may 2016 - order placed on 18th may

Your package with moto g plus, 4th gen (Black, 32 gb) could not be delivered as addressee was not available. www.amazon.in/track monday 23rd may evening.
The...
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K
Kgopal1962
from Mumbai, Maharashtra
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Ultrasonic beauty device 402-9043316-6094763

Address:Bangalore, Karnataka, 410206
Website:amazon.in

I ordered an ultrasonic gess685 ultrasonic beauty device multifunctional skin care face arm leg waist hip skin sliming massager salon massage machine from amazon india.

But we found as per warning in the equipment it was not suitable for our usage for knees massage & this fact was never shown on the website.

Their web site does not show the medical warning saying that not to suitable for knee message where as...
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N
nitip92
from Pune, Maharashtra
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Fake aeropostale pre-order offer

Website:www.amazon.in

I got-promotional coupon codes for availing additional discount
Worth rs. 3000 on amazon under the aeropostale pre-order offer -

It was mentioned that this coupon is exclusively for customer who buy product in aeropostale pre-order offer

But this coupon are available to all not only limited to customer who buy under aeropostale pre-order offer, it was available for all customer, this result in to less...
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Address:560066
Website:www.amazon.in

I have raised a return request for MI note 3 mobile which I bought in flash sale.
First thing is they are not refunding, they are forcing us to use the waste product by giving replacement.

They have scheduled for 5 times and no one turn up. When I contact the customer care they say sorry and nothing will happen.

I don't recommend amazon to any one of my friends. This will be my last order with amazon....
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Address:New Delhi, Delhi, 110025
Website:amazon.in

I have placed an order through amzon.In. I was looking for a psp (Video game) and in my search i found different brand psp. From the list we have choosen sony psp, there was not much clear information about this psp.

When we received this item, we found that it is only a skin of psp (Cover). It was no use for us, so we requested for a return. They have approved our return on 20th may 2016 but still no one came for the pickup...
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N
narryanny
from Dinhata, West Bengal
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Wrong, broken product delivery and also not solving the issues

Address:Jorhat, Assam, 785634
Website:amzon.in

1. I had ordered Brown leather cover for HTC 626 g plus. I received it on 12/5/2016. But it was broken. I did the complaint the same day and l was told that it will be changed. But no such service was provided. After that l complained again and like this l did 4 complaints till 22 nd May. I even spoke to a senior executive also but till today l have not been provided with any assistance either to change the product or refund.

2....
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S
supigova
from Chittur, Kerala
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No information of the ordered book

Address:Bangalore, Karnataka, 91

I had ordered 2 books, bio-statistics and bioinformatics on 15th may 2016.
the bio-statistics book has been delivered on 19th may 2016, but i have not received any information about the bioinformatics book and i have already paid the amount of the book as it was not eligible for cash on delivery. please kindly send me the information about the book that i have ordered or else please refund the paid amount...
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A
avipayel
from Bengaluru, Karnataka
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Not yet refunded the amount of wrong product

Website:amazon.in

I had ordered for a slimming belt from amazon, instead they gave me a sports bra. I raised replacement but they sent the same wrong piece again. I finally opted for refund on 21st May, received a message that refund will be initiated, but I have not received any update on it yet. Very displeased with Amazon's service, how can they send the same wrong piece twice. I need my money back....
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S
saraswathibai
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False assurance of refund

Address:560026
Website:amazon.in

Sir,
I bought a Philips Led mini lantern of Rs 720 on 4/4/2016. On same day when we tried to use it we found that 4 out of 16 led lights are not illuminating hence as per procedure on 5/4/2016 we requested for the refund from amazon and after multiple calls at last on 25/4/2016 pick up of the product was done by an amazon courier agent and I was told that within a week i will get the refund cheque through courier but till now my...
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D
Deeksha Nagaraj
from Hyderabad, Telangana
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Complaint about product quantity

Address:Dakshina Kannada, Karnataka, 575002
Website:Www.amazon.in

I had ordered pendrive combo of quantities 2 but i have recieved only one piece.The seller is not responding.He is least bothered about.He had told us to that he will post one more piece but i did not recieve till now.Now he is not picking our call .My order number is[protected]
order date 12-MAY-16
shipped from
SWATANTRA SHINDA, 107,

DURGA NAGAR NEAR MAMA KEERANA STORE, PALDANAKA, NEMAWAR ROAD...
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E
Eldho Alex
from Thiruvananthapuram, Kerala
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Delivery hassle and false promises given to customers

Address:Ernakulam, Kerala, 682301
Website:www.amazon.in

My name in eldho alex

And not being such a big fan of online shopping, against my wishes i decided to try out the india amazon website for the purchase to 2 items (Both of which were ordered on the same day!! 18th of may 2016

The reference numbers are as follows :
1.) order #[protected]
2.) order #[protected]

Seeing the big assuring ad on tv fueled this wrong and...
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S
Sathya Narayana Prasad
from Manjeshwar, Kerala
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Lenovo vibe x3

Address:Kasaragod, Kerala, 671543

Sir,
I have purchased lenovo vibe x3 from amazon on march 09, 2016.Invoice no. Ka-blr[protected] (Order id:[protected]. Because of good customer reviews i decided this phone is good and great features.In first two months it was smart but suddenly last week it stopped working. I contacted lenovo support team and they said your phone will repaired in lenovo service center mangalore. On[protected] i visited mangalore...
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H
harpreet gill
from Bengaluru, Karnataka
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Refund of money delayed

Address:560025
Website:Amazon India

I had placed an order with Amazon India for a 1/2 Inch Garden Adjustable Sprayer Watering Kit With Water Hose Quick Connectors on 30/03/2016. I paid INR 1203.00 as there was no COD. Delivery of an incorrect item was made on 6/05/2016. I then requested for a refund on 12/05/2016. the money has not been refunded to me till now inspite of repeated reminders.


Your Account Amazon.in
Message From Customer Servicebr...
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