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Amazon India Complaints & Reviews

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Updated: Dec 19, 2025

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The refund note has been receive seller all ready process amount of 1860 on 23th february 2019 the tedline provided by the seller has allredy passad they her provided mea refund reference number[protected] for the revars transection. Please look in to this add hallp me in getting by my amount in to bank account please sir hallp me refund ke liye

Amazon India customer support has been notified about the posted complaint.

Mar 06, 2019

Updated by Jigarb Prajapati Refund has bin not provide

Mar 06, 2019

Updated by Jigarb Prajapati The refund note has been receive seller all ready process amount of 1860 on 23th February 2019 the tedline provided by the seller has allredy passad they her provided mea refund reference number[protected] for the revars transection . please look in to this add hallp me in getting by my amount in to bank account

Mar 06, 2019

Updated by Jigarb Prajapati Please hallp me sir refand hass been not received

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Me hicieron un cargo no autorizado en mi cuenta con mi tarjeta de debito de bank of america. Fecha de registro: 01/16/2019. Cantidad: 120.60 $. Tipo: tarjeta de debito. Comprador: nancy m figueroa. Descripción:01/15 purchase amzn.com/bill wa. Categoria del comerciante: direct marketing continuity /subscription merchants. Codigo de categoria del comerciante: 5968, nombre del comerciante: amazone prime, categoria de transacción: compras y entretenimiento: mercancias en general referencia # [protected].
Solicito sea reembolsado dicho monto a mi cuenta a la brevedad posible

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Address: Ayyagoundar line,valapaddy, Salem, Tamil Nadu, 636115

I have refunded by amazon. But till now i didn't receive the refund. They gave me the reference no:[protected]. But your customer care told that we want a utr code for proceeding further. Sir please dispute my transactions. And you will find the pending transactions. And refund my transactions quickly. I believe that you will take an action of this issue. You will contact me through my mobile number:[protected]

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[email protected]

Mar 7, 2019

I have received a letter for the post of the supervisor in amzon so please confimed that real or fake
Thank u sir.

amazon refund not received - Comment #3370908 - Image #0

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Address: Bahatana deeg bharatpur rajashthan, Bharatpur, Rajasthan, 321203

Dear sir,
My name is manu kumar email id is [protected]@gmail.com and my no. Is [protected]which is registered with amazon. My amazon account is locked from 20 days. Reason is that i placed a order on amazon by mistake i fill wrong credit card no after please order i relies that i fill anything wrong i imidately cancelled that order.
After one day i see my account is locked. I try to contact customer care but they tell they can't help me only investigate team unlock my account. I sent mail on [protected]@amazon.in, [protected]@amazon.in ans [protected]@amazon.in but they not listening anything they send me mail that [ your order can't be delivered please fax your credit card details with billing address ] but that credit card no i filled is wrong. I also try to fax my own credit card details but fax no which they given give transmission error and fax not sent, i told these things to customer care but they are not helping me also send again mail with all details that happen with me but they are not response to any my request.

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M

Meganathan Kns

Mar 21, 2021

I'm kannan! I have returned the product and the delivery agent picked up on 4th of February and till now I have not received my refund as my account was on hold since that time. Please proceed with the refund as soon as possible and I have mentioned my order details below

Order number - #[protected]

Order name - TP-Link TL-WA850RE N300 Wireless Range Extender, Broadband/Wi-Fi Extender, Wi-Fi Booster/Hotspot with 1 Ethernet Port, Plug and Play, Built-in Access Point Mode

And

Order number - #[protected]

Order name - SOUTH SAILOR Mens Cotton 3/4 Shorts Side Pockets with Zip Pack of 3

I had ordered two products on the above order name ending 2343 and totally I have received 3 units only which mean 2 units from south sailer men's cotton short
and 1 unit from Jugular men's cotton short
But I had placed 2 units in Jugular men's cotton short. So I received the refund for the missing item and I made the return for all products ending with 2343 after that my account was hold my account specialist team.

I have explained all details but you the investigation team not responding to me.

Please reply with an update if any issue please contact me with the mobile number [protected]. Contact me with the mobile number personal and through amazon 🙏.

Thank You,

unhold my account no. 7300487127 - Comment #3813653 - Image #0

P

Parassancheti

Apr 14, 2021

I have put wrong card name due to which after completing payment and balance cut from my account my account get blocked on amazon.in. I tried various channel to unhold my account but no resolution received. My order value is 3.5 lacs approx. And no solution received from amazon. Please unhold my account. I did not know order id also.

A

Anil Singh 109

Jun 17, 2021

Sir I am in police India I am a good person sir please unhold my account sir I know order was done but sir I had not done it sir my account is leaked and anybody has done it by fake credit card I got the order confirmation notification in that credit card was mentioned but it was not mine i think it was someone’s else and he scammed me sir please unblock my account I have to do 12 payments I only use Amazon pay balance sir please sir help me sir please here are my account details
[protected]@gmail.com
Mobile number-[protected]
Name - Anil Singh
Sir please unhold my account please I am scammed I have been frauded it’s not my fault please sir please

S

Sumit Narang

from Abohar, Punjab

Dec 11, 2021

i am a very old customer of amazon and did shopping many times but last year my account was hacked and unable to access my account after resetting password many times even sending a complaint many times i was unable to regain access to my account.

1. my amazon upi is working fine
2. my amazon merchant account is working and setup fine
3. I have also valid amazon pay icici credit card linked with this account.
4. When I use my credit card issued by amazon i am also getting cash back in the same account.
5. but i am always getting a message my account is temporarily on hold pls contact customer care.

i have done kyc provide all my legal and genuine proofs i still don't know why my account is on hold and i really fed up keep on calling your company didn't get any resolution of that whether u will continue block my amazon account but it is my right to use cashback of my credit card which i am getting in same account whether i will not use this account for shopping but my amazon pay should work like recharge and pay bills which cashback i am getting in this account that is my problem.i currently have 1159 rs in pay account. my mobile number [protected] whether u can visit to home or office or verify anything i am genuine person and never breach and kind of law but its really makes me upset that my account u put on hold without any reason whether u check location of last one year where my account has been used u will come to know about truth. for your reference i am sending u screen shots of my account as well as my id proofs so that u will help me to get this problem resolved as soon as possible whatever things or verification or documents u want i can provide but dont harras me without any fault of reason by putting my name or number on google you can check my record online also what type of person i am .

With Regards,

Sumit Narang

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Address: Mawlai Iewrynghep, Near Community Hall, 793017

I have requested for refund but the refund is not process till now. The order no of the item is[protected] on 23rd febuary 2019 and amount is 1552.23. The order has failed but debited for three times of the said amount and i got the message on my mobile no that it will be refunded soon. But till now no refund was made. Why not solving my issues when my complain was resolved. Please let me know.

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I made a payment of rs.7710 by state bank debit card for electricity bill online through website of amazon. The amount of rs. 7710/- was deducted from my sbi account no. [protected] on 05.02.2019 but payment has not been made to uhbvn and has not been received back to my account. Therefore, you are requested to do the needful at the earliest as possible and make the refund of the said amount in my sbi account no. [protected] ifsc code: sbin0050089

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S

sunilbp

from Bengaluru, Karnataka

Mar 6, 2019

Hi
am sunil patil, from gadag
i have ordered in amazon on the date of 09-FEB-2018

Id no :ORDER #[protected]

And i have ORDER PLACED on 9 February 2019 and i have cancelled in 9feb only, so still am not got the amount ..

so plz refund me the amount...

Refund me the amount to my bank account :[protected]

THANK U

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Address: India, Sonbhadra, Uttar Pradesh, 231221

Dear sir,
My refund issued by amazon but not reflect in my account.
Dear hounarable sir,
My refund ruppee is below.
1- rs 579/- transjection no is
[protected].

2- rs.155/-
3- rs. 525/-
Honerable sir my three refund issued by amazon but not got to my account.
Please sir please provide me my money in my account. Tofay i update my passbook buy not credited these amounts.
Please help me.
Thanks sir.

Best regards
S. H. Siddiqui

Amazon India customer support has been notified about the posted complaint.

Mar 05, 2019

Updated by Shadab Hamid Siddiqui Dear Sir
2 refund issued later this order but not reflect in my account.
RS.155/- & Rs. 525/- .
Amazon refund issued.
But not got to me.
I update Passbook Today. But no amount will be credited.

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R

[email protected]

from Chandil, Jharkhand

Mar 6, 2019

Amazon has processed a refund of Rs1288.32 on[protected] but it is not showing in my account statement.they have provide the authorisation code (refund reference number) for the transaction which is[protected].please process the refund of this amount

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Address: Raj Wali Gali, near ICICI Bank, Bathinda to Mansa Road, 151302

My account number[protected]
I purchased a product on 21th of this month using my canara bank debit card same was not received i asked them for refund. As per their confirmation refund was initiated 28th of the month maximum time frame was 5 days. Still it was not reflected in my account. Amazon had provided the refund reference number[protected], please check and confirm the status.

Mar 6, 2019

Complaint marked as Resolved

Thank you

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Address: Amazon Seller Services Private Limited Ground Floor, Eros Plaza, Eros Corporate Tower, Nehru Place, New Delhi 110019

From sri alik kr. Bhattacharjee
44, bindubasini road
P. O. Bhatpara
Dist. North 24 parganas
West bengal
Pin. 743123
Mo.[protected]
Email [protected]@yahoo.co.in

To
The amazon india customer care
[protected]@amazon.com
[protected]@amazon.in
Sub. Delivery of 6 kg. Of surf excel matic
Ref. Deduction of rs. 898.00 on 02.02.2019 at 20:34:45
Txn reporting goo. Gl/4g2ww3. Info:amazon from
Bh-ubibnk 02/03/2019 08:36 pm
Sir,
I have ordered 4+2 kg of surf excel matic and deducted rs. 898 from my united bank of india
Bhatpara branch as under but on tracking it it shown that payment is due.
Please look into the matter and deliver the same at the earliest.

Transaction details
Account number [protected]
Transaction date 02/03/2019
Transaction amount inr 898.00
Transaction type dr
Transaction description amazon /[protected]
Your earliest action please.
Thanking yoy,
Dated 04/03/2019
Yours faithfully
Alik kr. Bhattacharjee

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Address: PALSANA CHAUKADI, Room no 406 aayojan residency, Surat, Gujarat, 394315

Website: amazon.in

I have ordered a levi's sneakers on 28/2/2019. The offer price is 989 rs. I have paid online. I got a delivery date 3rd march 2019. Before buy i checked my area delivery options by pin code. That time it show me the package is available in my pin code area but on the delivery time it say that my area is not available for delivery and my order is returned. I want compensation for mental harassment or send my order free of cost.
Registered mobile number [protected]

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Aubrey Lunn

from Hyderabad, Telangana

Mar 5, 2019

I, Aubrey Lunn had ordered for an engraving machine, costing Rs. 209/- battery operated. On checking orders since the last six months. This item was ordered around a month ago. Also no message received si far. Please help out.

Aubrey Lunn's reply, Feb 27, 2019

Still np feedback from amazon. Should I place order again?

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Address: 1.202, Guntur, Andhra Pradesh, 522510

I have bought alexly tf3 neckband from amazon on 12 dec 2018. It had a warranty period of 1 year. Sadly it stopped working from 2 days.. Only one side is working.. Please resolve my issue and help me with the warranty.. I have been continuously contacting.. But the number is not reachable.. And they are not responding on whatsapp also

Order no[protected]

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Mariaana Castillo

Mar 5, 2019

I have been getting bills about audio books but I haven't bought any.

P

Pauline Snyder

Mar 5, 2019

My credit card is being charged each month called Amazon Prime
I didn't sign up for anything. Please credit my account and than remove my credit card number from your files. Thank you! Pauline M. Snyder

Pauline Snyder's reply, Feb 26, 2019

A charge that I didn't authorize to my credit card.

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Address: 33 Shibtala Street Uttarpara near TIP TOP, Hooghly, West Bengal

I purchased a dream palace leather gym hand gloves on 23/02/2019vide order no[protected]. The item was delivered on01/03/2019 but the item is inaccurate displayed in website. I wanted to return on next day. But when all steps are filled in last column continue is not activated. So how can i return. If it is continued then i will leave from this company.

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Dear sir/madam

I placed an order with amazon india as follows:

Order id[protected]:
1 of zhou nutrition saw palmetto capsules for prostate health extract & berry powder complex to reduce frequent urination 500mg 100 caps

The item should have been delivered by 27-feb-2019. Till date it has not been delivered. I do not need this item as i made alternative arrangement. When i contacted amazon india they are not cooperative to cancel the order and refund my money. Please help.

Thanks

N sangameswaran
Mobile:[protected]
Email: [protected]@hotmail.com

Amazon India customer support has been notified about the posted complaint.

Mar 05, 2019

Updated by Sangu1608 Amazon does not bother about my emails asking them to cancel the order and refund the money.
They keep supporting the seller instead of supporting the customer/buyer.
Worst of all the Amazon operations.

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S

sabari1996

from Gudalur, Tamil Nadu

Mar 5, 2019

I am Amazon app used to Airtel Recharge Rs.179 (Monthly Pack) Ny no [protected] Recharge from my Debit card. Rs. 179 Rupees deteced from my card. But Recharge was failed. Amazon is send the Massages was Recharge failed Amount is Refund in 24 Hours. But no Refund from three days.

delayed delivery and refund - Comment #3367611 - Image #0

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Gokul Nath Unnikrishnan

Mar 5, 2019

I have ordered,[protected]. They have confirmed delivery on 04. 03.2019(monday).
Without even trying a delivery on sunday they had returned the item to seller, .

delayed delivery and refund - Comment #3367657 - Image #0

G

GATTUDEEPU DEEPTHI

from Hyderabad, Telangana

Mar 5, 2019

I order in amazon blackaberry z10 (charcoal, black) my amount not refunded and not receive from bank message alert money cut

S

Sangu1608

from Chennai, Tamil Nadu

Mar 5, 2019

Amazon India supports only the vendors. They do not care for the customers.
Amazon India is totally different from other Amazons in other countries.

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Address: Shree Sadguru Appt 706, MANISHA NAGAR GATE NO.2, Behind Swimming pool, Thane, Maharashtra, 400605

I perched one mobile on 15 the feb.
On 18 feb, when i started using the mobile found its not working properly.
Immoderately i lodge complaint and send mail to amazon.
On 22 feb technician visited my place and confirmed about faulty mobile. He promise me to refund or replace. On 25th i called customer care they said your complaint has been resolved.
Again i lodge complaint again technician visited my place on 28th feb, and he provided certificate for faulty mobile and software.
Certificate uploaded for reference.
Name of technician visited is mr, gupta no... [protected], from tvs
Now amazon is not ready for refund due to time over.
But is was not my fault, amazon technician did not visited my place on time.

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Btendolkar

from Mumbai, Maharashtra

Mar 5, 2019

Hi Team

I bought a Tissot watch from Amazon for RS 24000. But they have given a fake tissot.
I have tried looking for the model on official website and also looking for seller details
Kindly expedite

Thanks
Bhagyashree

Y

Ymca2016

Mar 5, 2019

I have charges for 1/11 and 2/11 for 13.90 on my credit card. I do not know what these charges are for. Please refund my credit card at once.

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Address: New Delhi, Delhi

Dear sir,

Cash back pending

Till date not received

Mail received mr ambuj s

Hello ram,

Greeting from amazon.in! I am ambuj from amazon.

Thank you for sharing the images. I appreciate your effort.

I am sorry to did not receive the cash back. This is certainly not what we want you to experience with us.

I truly regret for the inconvenience caused to you.

I checked that the cash back has been initiated from our end and it will take 15 days for the amazon pay amount to credit in your accounte.

I will try to do it as soon as possible.

I request you to kindly take stern action in this regards.

Mar 6, 2019

Complaint marked as Resolved

[email protected] 9640339339 ram

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I purchased generic table cloth (152cm).in the item description, they mentioned the size is 152cm, but delivered 137cm table cloth. I couldn't return the same because i understood the cheating after one month.
You should take the matter we, the customers put forward seriously.

1) in item description, details should be correct.
2) ensure the sellers integrity.
3) don't allow the sellers second sales thru' amazon india.
4) customers review should be given.

We trust amazon, but the sellers are not honest. They will spoil amazon's goodwill.
Take the matter seriously, please...

Higher authorities should be understood the matter.

Amazon India customer support has been notified about the posted complaint.

Mar 04, 2019

Updated by Zeena Joseph K ..
...

.

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Address: Ganyari thana road waidhan, 486886

I purchase one product with amazon india and then after i return that product to amazon due to some problem in product. But still after 20 day past but still we not received my refund in my bank account and amazon people told that he send the amount in my bank account. Sir pls look this matter and do the needful. My ref no is[protected]. So sir kindly look this matter we are suffering from last 20 days. If it not possible we take legal action against firm.

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Address: East Champaran, Bihar, 845401

Dear team,
I have ordered a book named soil science on 13 feb. And still havenot received yet.
I need compensation for delay.
Please note following points are observed during talking to your helpline number;-
1-no tracking for delayed product by amazon employees.
2-after too many follow ups, there is no action taken by customer care.
3-amazon cannot pay compensation for delayed product.
4-there are millions of customers, so amazon cannot track the delayed product as informed by amazon executive.
5.-there is no benefit for prime customer as there is too much delayed.
6-there is no proper email id provided by amazon care.

If such type of problem exist then how can we trust on amazon.
This is not the first time that prodcts are getting delayed.
Please look for this and take a strict action and provide me the compensation.

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I ordered two books from amazon.in on 24 february 2019 in my sisters college (My order was paid), but non of them got delivered to my sister and they were marked as delivered and signed by my sister (Shivani) on the amazon.in site (Photo attached) when i tried to contact amazon customer service regarding this issue for my first package that was marked as delivered on 28 feb 2019, they said to fix it (Chat with vivek attached as 1st chat). My sister received only a msg from the delivery boy for this (Photo attached). But it was not delivered to where she asked them to delivered it (In girls hostel office) and when i tried calling the delivery boy he didn't pickup the call every time i called him.
But for the second package there was not even a msg from the delivery boy and when i randomly check on amazon.in to track my package it was marked as delivered. When this thing happened to another book then i again contacted them they asked me for more time, and i was not feeling right about it so i ask them for the refund but they said they cant do anything about it so i am stuck plz help me.

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Address: 2437/1a rajesh colony civil lines jagadhari, Yamuna Nagar, Haryana, 135003

We registered trademark owner of copper heritage brand copper glasses.. Sir our copper glasses are sold by ayur patra in amazon.. But we are not giving our product to them.. They are selling fake product.. Please ban ayur patra to sell our product.. Please take action as soon as possible so that ayur patra would not be able to sell fake product by our brand name

Rahul garg
[protected]
Owner of copper heritage brand

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