Ambrane India Complaints & Reviews

I bought a Ambrane P[protected] mAh Power Bank
(White & Blue), two and half months back .I m not a frequent user of power bank, but after 10 to 15 days i realized it is not charging mobile properly. Even after fully charging the power bank, it manages to charge my Lenevo vibe mobile upto around 25 to 35 percent only.I tested the powerbank with other mobiles also but response has been poor.
Ensure the replacement of this power bank.
Please find the attached Invoice of the powerbank,

Hi,
I have purchase brand p[protected]mah power bank online at flipkart and i am unable to activate warranty service through sms as from user manual. Please register my power bank for warranty service. My details is as under

15 digit serial no - p[protected]
Mob no - [protected]
Customer name - naga
Date of purchase - 22 june 2017

Please find the attachement of my product invoice...

Hello sir i have purchase brand p[protected]mah power bank online at flipkart and i am unable to activate warranty service through sms as from user manual. Please register my power bank for warranty service. My details is as under

15 digit serial no-p[protected]
Mob no-[protected]
Customer name - udita paul
Date of purchase-03 june 2017

I am also providing the picture of my product invoice.

Hello sir i have purchase brand p-1122 white blue power bank and i am unable to activate warranty service through sms as from user manual. Please register my power bank for warranty service. My details is as under

15 digit serial no-p[protected]
Mob no-[protected]
Customer name - neelesh talreja
Date of purchase-03 june 2017

I am also providing the pics of box and bill

Hell sir/mam
I got an ambrane power bank from flipkart 13000mah on 10th of march
Within few months now im not able to charge my phone even upto 10 percent with this powerbank its in good condition though externally
Its well within the warrenty period so i hope you can help with this issue
I hope it has 1 year warranty with the source from flipkart
Im from tirunelveli, tamilnadu
Please help me with this issue
Thank you!

Dear team,

I purchased the ambrane p-1122 na 10000 mah power bank on 23-may-2017 from flipkart, it was delivered on 29. May.2017 and it has stopped working from yesterday (10-may-2017).

Very disappointed.

It is not working. I kept it on charging my mobile for 2 hours, but it was not charged even 1%. As the seller has given 1 year warranty please repair or replace the device as soon as possible.

Order id: od[protected]
Order date: 23 may 2017
Delivered: 29 may 2017
Contact me: [protected]
Email: cherri. [protected]@gmail.com

I bought this powerbank from Amazon on 11 June 2016. After 5-6 months it was dead so gave it to your service centre (R K Telecom) at Andheri, Mumbai. They returned it after 1.5 months. But after that it was not charging my phone properly. Earlier it used to charge my phone fully for minimum 2 times but after the service it was not able to charge the phone fully (increase by 40-50% only). I again contacted the same service centre and they told that they were no more your service centre. When I went to your service centre at Boriwali they keep on telling to come the next day. Please see to it as it's urgent.

My product power bank p-1111, 10000mAh, all of a sudden not working since today, it's light and led not blinking anymore and it not getting charged and not even able to charge my phone now. It is completely dead now, i want complete replacement of this faulty product or some solution. Please do the needful. I tried charging it but it charges only once ND then switch offs. The charging socket is also not proper. My number [protected]

I hav bought a 13000mah pwrbank online. Now it's short circuited inside. Its out put usb ports are not working and also charging slot. These slots seems melted too little. It's torch light is working. And the indicator led s are also blinking. Bt i can't recharge it. Its all input and out put slots are not working. As a loyal consumer of your product i want to fix this problem as soon as earliar.. Waiting for u r reply hopefully

Hi,

I have purchase Ambrane P-1122 NA 10000 mAh Power Bank power bank and I am unable to activate warranty service through SMS as from user manual.
Please register my power bank for warranty service.
Or give me instruction to activate the warranty.

Regards,
Nayan Lohiya
+[protected]
nayan.[protected]@gmail.com...

Hi Team,

I had visited one of the service center at Dadar-Mumbai to repair power bank. They have requested to get complain number for the same from customer care number. Unfortunately the customer care number are not working and i am unable to reach you'll.

Non of the below number i was able to reach.
Call us: +[protected], 41411241
Mobile: +91-[protected] / 86 / 80
Toll Free No.:[protected]

Please provide me complain number to repair my power bank which i had purchased and its under warranty.

Regards,

Vipul Hingu.
[protected] / [protected]
[protected]@gmail.com

Hi,

I bought the Ambrane power bank recently. It is of Ambrane p-1310 product. This is not working as expected. From the day i got it, It has lot of issues like the charging cable recieved with this doesn't charge the mobile (loose coupling). I used my own cable and it charges only one mobile after charging it fully. Today I charged it fully for 4-5 hrs and then connected to mobile it doesn't respond nither the charging nor the torche associated with it.

I don't know what to do. Please do the needful. I have original bill and invoice of the purchase of the power bank.

Ranjeet singh

[protected].

I have purchased an ambrane p[protected] mah power bank (Gold) (Qty-1, rate 999/-). Dispatched via javas, awb:unipayp3748400, paytm order ref:[protected]:payment shipment id:[protected]. After 2 months it was not working but i have not sent any complain as i have lost my invoice. But now after long searching i have got said invoice. Still it is under warranty period. Paytm didn't want to take any responsibility. Kindly guide me what to be done.

Dear Team,

I purchased the Ambrane power bank p-1122 on 01-Apr-2017 from B J Infotech through PAYTM, it was delivered on 03.April.2017 and it has stopped working now (19.Apr.2017).

It is not even charging. I kept it on charging for 1-2 hours, but it was not charged even 1%. As the seller has given 1 year warranty please repair or replace the device as soon as possible.

Order id: [protected]
Order date: 01 April 2017
Delivered: 03 April 2017
Contact me: [protected], [protected]
Email: gambhir.[protected]@gmail.com

My product power bank p-1310 all of a sudden not working since today, it's light and led not blinking anymore and it not getting charged and not even able to charge my phone now. It is completely dead now, i want complete replacement of this faulty product I want you to get it replaced as i want to use new ambrane power bank rather using faulty one. Please help me to get it replaced

Dear sir,
i bought brought ambrane p-1122 power bank white blue 10000mah invoice date of 17/09/2016,
my power bank is stop working from in this march, 2017
i also mail flipkart, ambrane they dont reply me for warranty or
replacement service
flipkart order id od[protected]
so please help me
my address
south desh bandhu para, near pipe line
beside apollo pharmacy, siliguri, west bengal, 734004
souvik sarkar
[protected]

Hi ambrane team,

My product power bank p-1310 all of a sudden not working since today, it's light and led not blinking anymore and it not getting charged and not even able to charge my phone now. It is completely dead now, i want complete replacement of this faulty product i purchased from amazon in feb month only. As per amazon as 15 days replacement period is over and now i need to get in contact with ambrane to get it changed. I want you to get it replaced as i want to use new ambrane power bank rather using faulty one. Please help me to get it replaced.

Thanks,
Kapil
[protected]

I hav taken ambrane powerbank 8 days back from snapdeal and now itz not evn working now.
And it has 1 year waranty too when we call snapdeal and ask for the replacement they are not ready to replace now what the hell can be done?
And when we call ambrane customer care they even dont have decency to recive the call
And i want the replace ment for the worst product given by u peopl..
Contact no[protected]

Model: P[protected] mAh
Purchased: 5 oct from flipkart
OD[protected]
Initial month it worked fine, then started taking longer duration to charge. And now the Product stopped working suddenly on March 8, 2017
All service numbers given online are wrong/incorrect and i am unable to contact the company Ambrane.
What should I do now, plz suggest.
Anurag
[protected]

From: Shah, Jiger
Sent: Friday, March 10, 2017 3:05 PM
To: 'Ambrane Care'; '[protected]@ambraneindia.com'; '[protected]@ambraneindia.in'; '[protected]@ambraneindia.com'
Cc: '[protected]@gmail.com'; 'shah.m.[protected]@gmail.com'
Subject: RE: RE: Ambrane Power Bank :: Product Under Warranty Not working now
Importance: High

Still In Transit From Last 15 Days ? Where is your head office Delhi ? or Dubai ? Even any product will reach Dubai in less days than your so called “transit” process.
Don’t you guys have any kind of SLA ? or ETA time lines ?
Firstly you sell us a faulty product and then you take months to repair that faulty product ?
What kind of service do you provide ?
Give Me a date or a timeline, and stop giving me copy pasted statements.

From: Ambrane Care [mailto:[protected]@ambraneindia.com]
Sent: Friday, March 10, 2017 2:58 PM
To: Shah, Jiger
Subject: Re: RE: Ambrane Power Bank :: Product Under Warranty Not working now

Dear customer

Greetings of the day !!

As per your work order no. your product still in transit for L4 process therefore when we will receive your product at main service center then we will resolve your problem and we will resolve your problem in 10-15 working days .

Deepak jha

Team Ambrane-Support
www.ambraneindia.com

Toll free no.
[protected]

On Fri, Mar 10, 2017 at 12:58 PM, Shah, Jiger wrote:
Hi Deepak Jha,

Please update the status regarding Ticket no. - CS170225MH009571

How many days more will it take for the repair ? Its already 15 days since I submitted my powerbank to your service centre in Mumbai.

Thanks

Jiger Shah
+91-[protected]

From: Ambrane Care [mailto:[protected]@ambraneindia.com]
Sent: Saturday, February 25, 2017 8:29 AM
To: Shah, Jiger
Subject: Re: RE: Ambrane Power Bank :: Product Under Warranty Not working now

Dear customer

Greetings of the day !!

As discussed kindly visit our service center and they will resolve your problem .

Ticket no. - CS170225MH009571

ASP Name ContactPerson Pincode MobileNumber PhoneNumber Email City State Address
Ambica Infotech (Mumbai, MH) Mayank Jain 400007 [protected]/[protected] 23800789/33157788 [protected]@gmail.com
Mumbai Maharashtra 302, 3RD Floor, Simlim Squre, Opp. Lamington Road, Police Station, Grand Road ( E), Mumbai, Maharashtra
Java Telecom (Mumbai) Rahul Borana/Kiran Dantani 400092 [protected]/[protected] [protected] [protected]@gmail.com
Mumbai Maharashtra Shop No. 26, 1st Floor Thakkar Shopping Mall Opp Railway STN, S.V. Road, Borivali (W) Mumbai, Maharashtra, Mumbai, Maharashtra, Mumbai, Maharashtra
Sattelite Electronics Kanayalal C. Uttamchandani 400074 [protected] 25275010 pk.[protected]@yahoo.com
Mumbai Maharashtra Opp. Shiv Temple Near Navjeevan Society, Mahul Road, R.C. Marg, Behind 361 Bus Stop Chembur, Mumbai, Maharashtra Near Navjeevan Society, Mahul Road, R.C. Marg, Behind 361 Bus Stop Chembur, Mumbai, Maharashtra
Shakti Infotech (Mumbai, MH) Nidhi Chauhan 400064 [protected] [protected] [protected]@gmail.com
Mumbai Maharashtra Shop No. 15 The Mall Shopping Centre, 1th Floor, Opp. Malad Railway Station, Malad, West Mumbai
The Skylark Associates Ejazuddin Sayyed 421301 [protected] [protected] skylark.[protected]@gmail.com
Mumbai Maharashtra SHOP NO - 21, BLOSSOM COMMERCIAL CENTRE, RAHEJA COMPLEX, ABOVE MRF TYRE, NEXT TO PATRI POOL BRIDGE, PATRI POOL ROAD, KALYAN (W) NEAR BAIL BAZAR CIRCLE, kALYAN WEST
We Care (Mumbai, MH) Muhammed Imran 400014 [protected] [protected] wecare.[protected]@gmail.com
Mumbai Maharashtra 74, Hindtaj Building, Dada Saheb Phalke Road, Opp Kala Kendra, Dadar East, Mumbai, Maharashtra
Yash Mobile (Mumbai) Santosh Hanumant Pawar 400078 [protected] [protected] [protected]@rediffmail.com
Mumbai Maharashtra F-138, 1st floor, Dreams Mall L.B.S Road, Near Bhandup Station, Bhandup West, Mumbai-400078.

Deepak jha

Team Ambrane-Support
www.ambraneindia.com

Toll free no.
[protected]

On Sat, Feb 25, 2017 at 3:14 AM, Shah, Jiger wrote:
WHEN CAN I EXPECT A REPLY TO THIS EMAIL ?

FROM YOUR AMBRANE WEBSITE, I CHECKED 2 OF YOUR SERVICE CENTRES IN MUMBAI ONE IN MALAD EAST & AND OTHER IN BORIVALI WEST WHICH ARE IN MY VICINITY AND ALSO CONFIRMED AFTER CALLING THE AMBRANE CALL CENTRE, THEY EVEN PROVIDED ME THE ADDRESS AND CONTACT NUMBERS FOR THESE 2 SERVICE CENTRES.

NUMBERS PROVIDED BY THE CUSTOMER CARE TEAM ARE EITHER OUT OF SERVICE OR NO ONE RECEIVING IT. SO I PERSONALLY VISITED THE SAID 2 SERVICE CENTRES IN MALAD & BORIVALI & I GOT TO KNOW THAT THEY HAVE DISCONTINUED AMBRANE SERVICES.

NOW AM I SUPPOSED TO ROAM AROUND WHOLE MUMBAI CITY HUNTING DOWN THE SERVICE CENTRES FOR A PRODUCT WHICH I BOUGHT IN DECEMBER 20, 2016 AND IT STOPPED WORKING AROUND JANUARY 17, 2017. YES IT STOPPED WORKING IN A MONTH

AND FROM LAST MORE THAN ONE MONTH I AM STILL HUNTING FOR A WORKING SERVICE STATION OF AMBRANE IN MUMBAI.

STRANGE PART IS EVEN YOUR WEBSITES HAVE WRONG INFORMATION.

I DEMAND A REPLACEMENT OF THE FAULTY PRODUCT OR THE REFUND OF THE AMOUNT CHARGED TO ME FOR THIS FAULTY PRODUCT WHICH YOU HAVE SENT ME AS SOON AS POSSIBLE.

CALL ME TO DISCUSS FURTHER IF YOU STILL HAVE ANY DOUBTS.

JIGER SHAH
+91-[protected]

From: "Shah, Jiger"
Date: Feb 8, 2017 7:26 PM
Subject: RE: Ambrane Power Bank :: Product Under Warranty Not working now
To: "[protected]@ambraneindia.com", "[protected]@ambraneindia.com", "Ambrane India ([protected]@ambraneindia.in)"
Cc: "[protected]@gmail.com", "shah.m.[protected]@gmail.com"
Gentle Reminder

Thanks

Regards,
Jiger Shah
+91-[protected]


From: Shah, Jiger
Sent: Monday, February 06, 2017 7:54 PM
To: '[protected]@ambraneindia.com'; '[protected]@ambraneindia.in'; '[protected]@ambraneindia.com'
Cc: '[protected]@gmail.com'; 'shah.m.[protected]@gmail.com'

Subject: Ambrane Power Bank :: Product Under Warranty Not working now
Importance: High

Dear Sir / Madam,

I have been an Ambrane fan from last 3.5 years, but it seems now due to its market popularity the services and product quality are degrading day-by-day.

I have an Ambrane Power Bank which I had bought from Paytm on December 20, 2016 approximately a month back. To my disappointment the power bank has stopped working from last 2 weeks.

I am dropping you a mail now because I lost 10-12 days in useless follow up with Paytm guys who didn’t replied with Ambrane point of contacts.

Till date, I have already used 4 different power banks of Ambrane 2 models of 13000MAH, one 10, 000MAH, then I bought this 10, 000MAH again which is faulty and also I bought a 20, 000 MAH Ambrane power bank.

Now I want you to assist me with why this power bank stopped working in a month only. Please don’t end up stating that we will repair you this faulty stuff. I demand to get it replaced.

Because previously I got a power bank repaired which lasted only 45 days after its repairing. And if you repair this faulty stuff, you want me to use this repaired stuff for next 11 months considering it will work fine for next 11 months, when it failed in its very first month of warranty.

Note: FAULTY PRODUCT Bill is named under my Kid’s name: Chaitya Shah

Please call me if required to discuss this further.

Please find attached FAULTY_PRODUCT_10000MAH_invoice_[protected].pdf invoice for reference

Kindly assist as soon as possible.

Thanks

Regards,
Jiger Shah
+91-[protected]

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