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Updated: Jun 15, 2025
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Amul / GCMMF reviews & complaints page 59

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A
Alan JB
from Chennai, Tamil Nadu
Mar 20, 2016
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Address: 600130
Website: www.amul.com

Dear Sir/Madam,
We had always used the products of Amul and always had a good opinion about them. Except this time when we bought 200g of Amul Malai Paneer. It has a very bitter taste and smell. This is the fourth time it is happening. Today, we had made paneer vegetable curry and it was horrible. the bitterness of the paneer had spread throughout the dish and it was almost inedible. We had expected a good quality product from a trusted company such as yours. But this product had betrayed us. Now we had decided to stop using Amul Malai Paneer. We do not look for refunds but rather, we would like to know where the defect happened, be it the storage, the packaging or the manufacturing. We expect a better service from the Amul company in future.
yours truthfully,
Alan Joseph, Albin Varghese
Chennai [protected]
Amul / GCMMF customer support has been notified about the posted complaint.
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    V
    vsudeer
    from Gurgaon, Haryana
    Mar 18, 2016
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    Address: Gurgaon, Haryana, 122018

    I think that duplicates of your Tetra Pack Amul Taza milk is sold in Gurgaon. The manufacturing date is mentioned on sticker stuck to the pack and no on the pack as was done earlier. The carton I brought from F Block, South City -2, Gurgaon Fruit and vegetables store today has two expiry dates. The manufacturing date as per sticker on the individual pack is 26.01.2016 and that mentioned on the carton is 01.02.2016. The store has no explanation. Please. Investigate and take remedial steps. V. Sudeer
    Amul / GCMMF customer support has been notified about the posted complaint.
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      K
      Khushali shah
      from Gurgaon, Haryana
      Mar 16, 2016
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      Address: Anand, Gujarat, 396191

      Hello, i know mail is best brand for milk product in india.
      But i do not understand why your dealer take 1 rs extra on every milk pouch, and 4rs extra on curd . They take extra money every day. They take more than mrp. They said for refrigerator requires extra money. But for butter, cheese, paneer, chocolates ...Etc they do not require extra money. This think happen in all over india. Means the test of india is loot of india. Amul stolen money every day every morning.
      Amul / GCMMF customer support has been notified about the posted complaint.
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      Amul is takes more money from people.
      Reply
      Hello, i know Amul is best brand for milk product in india.
      But i do not understand why your dealer take 1 rs extra on every milk pouch, and 4rs extra on curd and extra 5 rs on family pack also. They take extra money every day. They take more than mrp. They said for refrigerator requires extra money. But for butter, cheese, paneer, chocolates ...Etc they do not require extra money. This think happen in all over india. Means the test of india is loot of india. Amul stolen money every day every morning...Amul Dealer : Om Parler, Shop No.2, 3 Ratan ba School Complex, Opp. Madhav mall, Thakkar nagar road, ahmedabad-382350...
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        D
        dr.mehul patel
        from Ahmedabad, Gujarat
        Mar 14, 2016
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        Address: Ahmedabad, Gujarat, 382443

        Respected sir
        I bought amul shakti milk from amul shopee and when i heat that it turn bad for two times and when i complain about this to shopee owner he rough languge with me even not return my money so its dairy fault and u have to solve my complain immediately thanks and regard, my mob.no.[protected]
        Amul / GCMMF customer support has been notified about the posted complaint.
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          M
          mani965
          from Mumbai, Maharashtra
          Mar 13, 2016
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          Address: 400078

          I asked for a family pack of AMUL vanila icecream at ASHAPURA Icecream, Ushanagar, Village road, Bhandup west, Mumbai-78 on 12th March 2016.The shopkeeper packed the icecream in newspaper and charged me Rs 85/-.When I opened the packet at home, noticed that MRP is Rs165/-and if you buy one, one will be free.The shopkeeper didnot tell me about the offer .Today when I asked him why he has charged Rs 85/- instead of Rs 82.5, he argued and told that he can charge even Rs 90/-.I paid another Rs 80/-and bought the second packet.Shopkeeper is trying to misuse the offer and cheating by charging extra.
          Amul / GCMMF customer support has been notified about the posted complaint.
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            A
            Amita@18
            from Mumbai, Maharashtra
            Mar 10, 2016
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            Address: Lucknow, Uttar Pradesh, 226016

            Purchased an amul butter scotch ice cream tub from m/s Shree Krishna, Bhoot Nath, INDIRA NAGAR 12 days back.On tasting the ice cream it was found defective, so we returned the same the next day, on tasting the retailer also found it defective
            .He noted down our details and said that it will be replaced within three days.After a week on not receiving any information, we contacted the retailers and they said that a company member from amul and that too from gujrat will come to check the ice cream and only after that we will tell you.

            Now u guys tell me what is the customers fault, either our money should be returned or the ice-cream should be replaced immediately after the complaint. Why r we being made to wait.
            Kindly resolve the issue at the earliest
            Amul / GCMMF customer support has been notified about the posted complaint.
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              Y
              Yash_44666
              from Mumbai, Maharashtra
              Mar 9, 2016
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              Address: Mumbai City, Maharashtra, 400025

              I bought amul curd and when I opened it..I saw a caterpillar in that so please take some action or I'm going to customer court and I will take some serious step because it happened 3 times and this is ridiculous if I don't get any response in 2 days I'm gonna complaint and take this matter to customer court
              Amul / GCMMF customer support has been notified about the posted complaint.
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                S
                sahdev kaviya
                from Etawah, Uttar Pradesh
                Feb 28, 2016
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                Address: 307022

                Dear Sir/Madam,

                I am sorry to inform to you Amul dealer at Pindwara Sirohi Rajasthan is charging more than MRP. Incident date 28.2.2016 I was buy your product Amul Buttermilk rs 12 but the MRP is 11 rs only i argue with shopkeeper but for bill (invoice) but he not provide me bill and he said dealer was said you sale more than MRP I am very disappointed This brand in not serious about her image . these type of dealer is destroyed image of company. so kindly cancelled your dealer dealership. Daily i face this type Problem.

                Regards

                Sahdev
                Pindwara
                Mob no.[protected]
                Amul / GCMMF customer support has been notified about the posted complaint.
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                  J
                  Jyoti131313
                  from Mumbai, Maharashtra
                  Feb 25, 2016
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                  Address: 400103
                  Website: www.consumercomplaints.in/new_complaint

                  Price more than MRP

                  The vendor at LIC Borivli (W) - (Z-2689) - is charging Re 1 more than the MRP stating that it is the price to get shudh dudh

                  This is fleecing the customer and I hope the consumer forum and Amul takes the necessary action against this blatant disregard for rules
                  Amul / GCMMF customer support has been notified about the posted complaint.
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                    T
                    Tangam
                    from Mumbai, Maharashtra
                    Feb 23, 2016
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                    Address: Mumbai City, Maharashtra, 400709
                    Website: amul cooperative

                    I had bought Amul taza from D mart kopar khairane Navi Mumbai a few days back. tonight when i opened it it ids curdled, I have kept most of the packet intact in the fridge. This has happened once last year too and i had complained about it.
                    Amul / GCMMF customer support has been notified about the posted complaint.
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                      H
                      hbb
                      from Pune, Maharashtra
                      Feb 12, 2016
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                      Address: 412207

                      We have also encountered a similar problem of charging more than MRP in Wagholi area of Pune.

                      Now that Amul has rate for (GUJ/ROI)/Delhi . The shop keeper is charging Delhi MRP rates which are higher and not ROI rates in Wagholi, Pune

                      On asking they say that company's dealer is charging them more hence they are charging more to the customer.

                      This is BAD for AMUL as a brand that we TRUST...HOPE AMUL takes action and be the BRAND we TRUST.
                      Amul / GCMMF customer support has been notified about the posted complaint.
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                        A
                        arora41
                        from Delhi, Delhi
                        Feb 11, 2016
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                        Address: New Delhi, Delhi, 110051

                        From: ASHIT ARORA [mailto:arora.[protected]@gmail.com]
                        Sent: Friday, January 15, 2016 5:00 PM
                        To: '[protected]@amul.com'
                        Subject: COMPLAINT IN THE PRODUCT


                        Dear Sir

                        NAMASTE

                        I WISH TO BRING IT TO YOUR KIND ATTENTION THAT:

                        A) I HAD PURCHASED A ICE CREAM PACK OF 750 ML KAJU DAKSH FROM YOUR ICE CREAM VENDER ( PUSH CART) YESTERDAY, NEAR RELIANCE FRESH STORE CHANDER NAGAR, KRISHAN NAGAR, DELHI 110051

                        B) THE ICE CREAM HAD ICE CRYSTALS AND THE KESHUNUTS WERE SOGY IN THE PACK.

                        C) BATCH NUMBER OF THE PRODUCT WAS DAR2461 DATE OF MANUFACTURING WAS 03/09/2015

                        THIS REALLY GIVES A BAD TASTE OF SUCH A REPUTE BRAND, PLEASE CHECK AND REVERT.

                        With Regards

                        Ashit Arora
                        TEL : 0091-[protected]
                        [protected]
                        Amul / GCMMF customer support has been notified about the posted complaint.
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                          M
                          mahendrarnav
                          from Gurgaon, Haryana
                          Feb 10, 2016
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                          Address: 110053
                          Website: www.amul.com

                          I baught 1ltr of amul ghee from reliance store which is made up chemicals. It has solid material in it which seems to wax. It does not melt easily. I get such product second time. I don't know why amul is selling so bad products. I want to complaint it in consumer forum but doesn't know how to file. I also want to get it checked from lab so that I could find that what they have mixed in it.
                          Amul / GCMMF customer support has been notified about the posted complaint.
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                            F
                            Fyndrahul
                            from Sirsaganj, Uttar Pradesh
                            Feb 10, 2016
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                            Address: Udaipur, Rajasthan, 313001

                            The only Amul store available in Udaipur city bus stand sells all the products above the MRP. Kesar pista ice cream with listed MRP of Rs. 25 was sold to me at Rs. 30. The shopkeeper"s justification was the high rental for his store in the bus stand.

                            For my understanding please explain the authenticity/inauthenticity in this regard.

                            Regards,
                            Rahul Menon
                            rahulmenon.[protected]@gmail.com
                            Amul / GCMMF customer support has been notified about the posted complaint.
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                              G
                              gaurav gaur1
                              Feb 7, 2016
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                              Hello
                              my name is Gaurav Gaur,
                              i had found bitter taste, consistency was not proper & not have proper sensory attributes
                              i purchased it on 02/02/16
                              batch no: PA016E040216
                              Amul / GCMMF customer support has been notified about the posted complaint.
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                                S
                                saileshk91
                                from Dumka, Jharkhand
                                Feb 6, 2016
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                                Address: 826001

                                My Self Sailesh Kumar Sinha Mob. No. [protected] live in Dhanbad Jharkhand.
                                I have a complain against a shopkeeper of Amul product seller who charge more price then printed MRP. The Shopkeeper address is Opposite of BDO office Chiragora, Hirapur Dhanbad. Today i buy amul curd from his shop he charge me Rs 30 of that product but the printed price in Amul curd is Rs 25. I ask why you charge more then MRP he told me that you ask Amul company for that. I ask for bill but he denied to give bill of that charging price.
                                I think this type of shopkeeper harm the status of company. I hope Amul company take issue seriously.

                                Thank you
                                Amul / GCMMF customer support has been notified about the posted complaint.
                                View replies
                                Dear Amul

                                I launch a complain of Amul seller shopkeeper which shop is opposite of BDO office chiragora Hirapur Dhanbad on 6th of February but i have not received any response from Amul company. I am really surprised that Amul company not take complain seriously.
                                Reply
                                We have also encountered a similar problem of charging more than MRP in Wagholi area of Pune.
                                On asking they say that company's dealer is charging them more hence they are charging more to the customer.

                                This is BAD for AMUL as a brand that we TRUST...HOPE AMUL takes action and be the BRAND we TRUST.
                                Reply

                                Non delivery of products

                                Please can you testa list deliver of all Amul products to pertinent oasis a banaglore - lulu supermarket
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                                  C
                                  coola54
                                  from Delhi, Delhi
                                  Feb 1, 2016
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                                  Fungus in amul masti curd

                                  Address: New Delhi, Delhi, 110026
                                  Website: www.amul.com/products/dahi.php

                                  I have found the fungus in Amul Masti Curd on 31/01/2016
                                  pckd date : 19/01/2016
                                  Location : Punjabi Bagh Delhi 110026
                                  contact no. [protected]...
                                  +3 photos
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                                  nitin vedika
                                  from Malegaon, Maharashtra
                                  Jan 16, 2016
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                                  Address: Ratnagiri, Maharashtra

                                  Sir, near my native place Ratnagiri, in Amul Ice-cream gallery the owner of parler sold local ice-cream products instead of Amul Ice-cream products. He sold the local ice-cream products in Amul Ice-cream Cup&take money as per Amul ice-cream products Rate. SO please take immediate action against him. His name is Mr. ATHLAY.Office Address is, Amul Ice-cream gallery, Shop No.2, Narayan Smruti Building, Near Shere Naka, zadgaon, Ratnagiri 415612
                                  Amul / GCMMF customer support has been notified about the posted complaint.
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                                    M
                                    Manisha_Verma
                                    from Mumbai, Maharashtra
                                    Jan 12, 2016
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                                    Address: Vadodara, Gujarat, 390014
                                    Website: www.amul.com

                                    LOT NOS. 9A, 10A & 18A of amul shakti milk supplied on 7th january 2016 was having bad taste than usually supplied milk. This has happened earlier also but ignored for once. Milk sample is also handed over to the concerned AMUL dairy, Baroda. No any further action is taken place by the dairy.
                                    Amul / GCMMF customer support has been notified about the posted complaint.
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                                      T
                                      Taarika
                                      Jan 11, 2016
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                                      Address: Ahmedabad, Gujarat

                                      I ve bought 500 GM butter from big bazar in December 2015...when I opened the packet there was black and white spots of fungus on it and foul smell was extremely bad. I called the toll free number and they asked me to wait until ahmedabad office will receive my complaint...I am waiting for one week but no response from amul
                                      Amul / GCMMF customer support has been notified about the posted complaint.
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                                      I am very happy with the prompt response from amul company..it took 18 days to reply me..got a call from the company and they replaced the 500 GM butter at my door step.. I really appreciate the concern of amul company...thanks.
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