Amazon India Complaints & Reviews

I added rs.399 on amazon pay balance via upi. Payment was successful. When i check amazon pay it said money will be added in a few minutes. Then i got a message saying

"hello,

We cannot accept your order because we have closed this account. You may not use a closed account to place orders with amazon.

If you believe that we have cancelled your order in error, please reply to this message and let us know.

— order number:[protected]

Sincerely,

Account specialist
Amazon.in"

So i replied them
"but what about my money? My money is deducted from bank"
But they said
"hello,

Thanks for writing to us.

I understand your concern regarding order:[protected].

I see that your order was cancelled and you were not charged for it.

Please contact your bank further, as they will be able to assist you in a better way.

Your understanding is appreciated.

Sincerely,

Account specialis"
I also gave them proof but they are still denying : (

I attached all the proof so plz check it and refund my money

It's been 1 week i dint get my honor 7x phone till today... Lame delivery system ever, i paid 12000 k for the product, and they are playing and fooling me saying that they will deliver it... I even complained to higher authorities but no proper response mad they neglected my product, till today they just convince customer by fooling them, worst worst worst, they play with customer emotions and their lives, worst delivery system ever experienced.

On 22th mar chach i ordered (#[protected] dell vostro 3565 amd a6... Laptop, on 23th march i got my product, but that was used product. Laptop had pre-installed pirated windows 10 with previous user files copy.

Even the device do have pirated software pre-installed. Device do have some scratches too.

When i approached customer support they are not willing to help too, even there customer support team dropped the call. They said the issue is because of seller not us

I see that my amazon account is closed for reason which do not know why.

There is an international order which on the way. There are returns in process, refunds to be received and orders waiting to be delivered.

See, if a problem was found with the way i use my amazon account, amazon.in must have first given me a warning instead of instantly closing my account and not allowing me to access my order history or refund status or delivery tracking.

As a consumer, i have rights to access my account and check my order history.

There are returns to be delivered to sellers as well as orders to be delivered to me. I have paid for it.

Else refund me and then close the account.

Due to this lock to the account:
1) am not able to access my previous order history
2) am not able to "print return label"
3) am not able to track my international order which is in transit.

Kindly do the needful. If you find my account has violated your terms, just do not allow any further orders from my account. But you cannot just refuse me to access my own account which i had been using since past 2 years.

Item bought is trekking shoes and on very first use on the day of trekking sole of both shoes came off... Completely fake wildcraft product and it left me with no shoes while in middle of himalayas, so i got it stitched for temporary use as in the mountains it was only option available... I hope amazon never play with customers trust like this next time next time and it was horrible experience.
Sold by - gayathri traders, bengaluru
Order no[protected]
Delivery date - feb 28
Invoice no - in-442
I want full refund for the same.

I have declare that no purchase order place to ecom amazon, but rs. 30999/- deducted from my punjab national bank account (Transaction id[protected] on dated : 09/03/2018, between 19.10 to 19.40.

Already i complain this matter to [protected]@amazon.in, but no action taken by your concern.

Therefore, i request you to kindly take necessary action in this matter and help to refund my amount.

Thanks & regards

Muklesur rahaman

Amazon prime deducted rs.7250.77 from my credit card for prime membership which i was not used only i had purchased a mobile from amazon using my credit card during that time they have stored my credit card details and done fraudulent transaction without my concern.

Amazon is cheating customers its against it law without my concern how they recovered the amount from my credit card if its not refunded i will file case in consumer court for cheating me.

I was not used any prime membership offers from amazon.

My mobile number is follows:+91-[protected]

Please settle the issue urgently

I ordered these headphones and received an empty box, and amazon refuses to replace or refund my order. They said they will investigate and their investigation says that there were headphones in the package, but all i received was an aux cable and a manual with a broken seal on the box. And now when i asked them what should i do, they said you're on your own now

On 20 mar 2018 i had recharge 50rs my mobile from site amazon. At that time amazon was offering 50% cashback on recharge. The term & condition of that offer told me that cashback will be credited in my account upto 21st mar, 2018 but till today i haven't received cash back in my amazon wallet account. My order id was[protected]. Please take actions towards amazon as many customers like me are harrassed because of this.

I ordered for (Tp-link tl-wr841n 300mbps wireless-n router in order no:[protected] but its switch is not suitable for telephone line so returned back on 18.02.2018 against return item via ref tracking #[protected]Copy enclosed) and request for refund the same. After that a cheque was received of rs. 999 on 27.02.2018 in favor of r. D, meena. But my name is an account holder as ram dayal meena. So bank denied to give the payment and accepted the cheque. Whenever i sent a mail for cs-reply customer care with enclosed cancelled cheque (Copy enclosed). I requested to transfer rs. 999 in my sbi account. Because account number and ifsc code has already been sent to amazon when i returned the item. But it is very sad that the payment of rs. 999 is not received till date.

You're therefore, requested to kindly necessary action and transfer the amount of rs.999 in my account at the earliest.
Encls: as above. (2)
Regards,

Ram dayal meena (R. D. Meena)
Mob. No [protected]

We do a monthly subscription of various items for example i am giving one order number[protected]with amazon and the payment of the items goes through amazon pay all the payment for the monthly subscription was paid in advance through amazon pay and the courier person comes to my place and ask the money for the same i said for what i have to make the payment he said i don't know but the payment has to be made or else i will take the good spark are on the same time call amazon customer care and told them dangerous incident the miss behaviour of the courier person was also noted with them for which i have received and apologize letter from them today again i called them for the same when will i receive my good they do not have any reply and they want to cover their period people and not the customer from where we are i want a reply from them why this things are happening when they cannot control or they cannot put educated people for the courier services it means it's. The name of the company and people sitting on the head don't want these things to happen to spoil the company's name where is the hole in this kindly check and reply

I purchased motorola g5s plus mobile and given address to noida sector 135 address and after 2 days i got message like product is returning to seller as it damage on the way. I requested for replacement and again after 2 days i got same message and 1 person came to collect mobile from me which the have not delivered to me first time. This time again i called and requested for replacement again as the said refund will be initiated by 27 of march 2018. But they said this time they can not initiate for replacement.

My amazon.in order #[protected]

Now the question is while product is dispatched from gurgaon why product is getting damage in bulandshahr up while delevery address is from noida.

Why i should wait to get refund till october first week.

Will be very happy if some can help me on this.

Dear sir,
I am complaining about fraud transaction done by unknown using my fathers sbi debit card details over phone call..

The snap of passbook indicating fraud transactions is attached herewith for your reference.

We have also registered request to block debit card and it has been blocked now.

Kindly initiate refund of money to my father's bank account as per following details.

Debit card : sbi debit card 5596 0100 xxxx 9214.
Name : kantilal mohanlal pitroda
Bank account number :[protected]
Ifsc code : sbin0000431
Bank : stat bank of india
Branch : nadiad

Please find below details of transaction happen in amazon.

Time : 20th marth 2018 20:03:18 ist
Transaction reference number : sbipg lu[protected]amazon
Amount rs : 9760

Thanks,
Ketan pitroda.
Email :[protected]@gmail.com

Just purchased bajaj 17l 1701 mt microwave from amazon.
1. They have mentioned fake description that we can cook & bake food in it.
2. We cant cook and bake we can just heat up.
3. No return goods option available.
4. Amazon customer support no one is ready to revert.
Please dont purchanse any products from amazon even my iphone they delivered was fake so plz dnt waste your money and time

My self neha mishra . actually i get empty parcel of hp laptop computer. price of laptop is 27490rs. i have compliant same day to amazon customer care regarding this concern that i got empty parcel but they can, t help me.actually in laptop box inside 2 water bottle inside. so please help me. i have also send a amazon company legal notice. i have enclose all detail that is bill copy and legal notice. please read it and help me for getting me record. my contact number is [protected]. i have also send a legal notice to amanzon. but they not reply my notice. i have also enclose a legal notice copy. please see it and please help me. i have send a legal notice. they also block my amazon account.

Amazon has put three charges on my visa without my authorization. I am very upset, i did not authorize these fee, i was not told or notified of them. The three charges add up to $55.79. There is no contact phone number on my statement to call them. I didn't even sign up for their membership, nor do i want it. Something needs to be done to stop any company to 'just' bill you.

I ordered Libero open diapers 160 count on 1 March 2018. As per the rules they have to deliver it to me within 15 March 2018. When i asked customer care, they behave in irresponsible manner. Amazon India is cheating me. When asked further, they say it will be delivered on 20 March 2018. Amazon India is a fraud company it seems. I want my order.

I had placed a return request on amazon for order#[protected]. It was scheduled to be picked up on 14-mar-2018. Pickup tracking id is [protected]. Bluedart courier executive picked up the wrong order ie my jabong order that was kept at my pg's reception. The jabong order picked up was under the original jabong packaging. Still it was picked up bluedart courier who was suppposed to pick up amazon return order. Was the package itself not an indication that it is a jabong order and not an amazon order? Please note that i was not available at the time of pickup since i was at my office. So i had kept both, the amazon and jabong return parcels together under their original packaging at my pg's reception. When i tracked the blue dart courier via the waybill number printed on reverse pickup slip i found that the picked up item has been shipped to amazon. When i talked to amazon customer care and informed them about the issue they told that since it has been shipped back to the seller, there is no way i can get my jabong order back. They told they will refund me the amazon order cost, but there is no possibility of getting my jabong order back. Please note that my jabong courier that incorrectly got picked up consisted of a women top where as the expected pick up for amazon order was a catwalk sandal. My question is, being such a reputed online store worldwide, don't amazon or the seller (Catwalk) perform a basic quality check at their end the moment they receive any return order? How could they accept any return without doing a basic quality check whether they received the right item?

Please note that i do have the reverse pickup slip of bluedart with me that i can share with amazon team once they acknowledge my issue and ask for the same. Kindly help me in getting my jabong order back as soon as possible.

On 19/03/2018 i received a phone call from your delivery person that there was a packet for me and that i should go to a specified spot to meet him and take delivery of it. I went there and waited for over 30 minutes without a sign of him.
I called him twice and he assured me that he would be with me in 5 minutes. This 5 minutes turned to over 30 minutes. (Maybe your delivery people are not too familiar with numbers!).
And just when i was giving up hope and returning to my office the rambo turned up. When i pulled him up for keeping me waiting he turned very aggressive and rude.
So i told him that he could take the item back since it was a cod transaction.
This is unacceptable and henceforth i will think twice before ordering anything with amazon.

Order id:[protected]
[protected]
Tracking id:[protected]

I had made transaction through my hdfc debit card on c. O. D option on 6th feb'18 and the refund has been made to uco bank account which "does not belongs to me". Tthe refund was made on 10th feb'18 of amount rs. 505.67 and another was made on 17th feb'18 of amount 1122.33 along with the reference number given by amazon to me "hsbcn[protected]" against my payment made on 6th feb'18 of amount - rs. 1628.00. I would like to request you to please make the refund on my following hdfc bank account as earliest.

Hdfc bank account - [protected].