[Resolved] Andhra Bank — cash not received from atm but money is deducted from account

Deepthi Kandula

from Visakhapatnam, Andhra Pradesh

Address:

Hyderabad, Telangana, 5000028

Hi,
Myself deepthi. Kandula having an account in your bank. I have tried to withdraw money from axis bank atm on[protected] at +old hafeezpet sainaga atm and transaction no is txn# s[protected]. Actually my home branch is prakash nagar, rajahmundry. That atm i went consists of two machines. At first i tried withdraw from one machine and it showed money couldn't be dispensed minimum should be 500. So i tried to withdraw rs. 500 and still i didn't receive cash. After that i tried in second machine rs. 500 then i got a message saying that cash deducted. And again still i didn't any cash. Total money they deducted from my account was rs. 1000

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Aug 8, 2019

Complaint marked as Resolved

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Comments

Axis Bank Customer Care

from Pune, Maharashtra

Hi, we regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

Virendra Singh Karakoti

from Noida, Uttar Pradesh

I Paid in a Shop using paytm and money was deducted from bank account and not added in wallet. so paytm showing confirmation waiting. I Messaged to paytm helpline and they told me that awaiting reason. they told me that bank is not sending the money to paytm wallet. deley is from bank.
my problem is not resolving.

Payment date-23 July

arif0055

from Delhi, Delhi

My payment detect but i have no recieve mony my account no [protected]

arif0055's reply, Jul 23, 2019

i m gone atm axis bank my transection faild but payment will be detect

Axis Bank Customer Care

from Pune, Maharashtra

Hi, we are here to help! We request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/issues/FraudDispute-Disp-upi.aspx to get more details on the topic. Regards, Team Axis Bank.

Pinky chinnu

from Giddalur, Andhra Pradesh

My money is debited from axis bank atm near chittinagar.. I have received no money from that atm but money is debited from my account

Axis Bank Customer Care's response, Oct 14, 2019

Hi, we are here to help! We request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/FraudDispute-Disp-ccdcsa.aspx to raise a dispute on the referred transaction. Regards, Team Axis Bank.