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Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

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Andhra Pradesh State Road Transport Corporation [APSRTC]
Customer Service Contacts

Andhra Pradesh State Road Transport Corporation [APSRTC] Phone Numbers

Toll free
1800 200 4599
234
82
Phone
+91 40 3010 2828
86
49

Andhra Pradesh State Road Transport Corporation [APSRTC] Website

Andhra Pradesh State Road Transport Corporation [APSRTC] Head Office Address

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar
Bangalore
Bangalore District
Karnataka
India

Andhra Pradesh State Road Transport Corporation [APSRTC] reviews & complaints page 14

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A
Ajao
Jun 12, 2022
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Driving License Not Dispatched

Hi,

i haven't received my smart card yet for driving license .As i heard from different sources that the card dispatching is taking more than 4 or 6 months.
can you please help to dispatch my card ASAP.

Driving Licence Number - AP[protected]...
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A
Ajao
Jun 9, 2022
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Driving License

Dear Sir/Ma'am,

Driving license nit printed.
Waiting for 6 months.

License number - AP[protected]

Thank you...
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K
kushal kumarr
Jun 9, 2022
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Ap21z0263

Address:hyderabad

The complaint regarding about the bus this is charging 580 rupees from vijayawada to hyderabad which to too cost but i paid because ifs fast and good after getting in to bus i realised that bus was slow compared to other ordinary buses all the ordinary buses are moving overtaken this bus then i spoke to buss driver he told me this is the limit of bus. so dont fool’s public.

Thanking you

kushal kumar...
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Im a polytechnic student.. I want to tell you that bus number 541 kothavalsa to maddilapalem is not boarding citizens at Visakhapatnam 5th town area...
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H
Harshitha09
Jun 9, 2022
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Money got deducted and ticket booking failed

I was trying to book a ticket from kakinada to Vijayawada through apsrtc app but my money got deducted and ticket booking is failed
These are the details
OB. Ref. No:- [protected]
Date of Journey:- 09-Jun-2022
Total Fare:- 377.00
Seat No:- 3
Service Code:- 24429/ KKD - VJA
Transaction id:- UPI[protected]...
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S
skfb
from Nellore, Andhra Pradesh
Jun 8, 2022
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Regarding MRP

Dear sir,
This compliant is regarding more than MRP price in Tirupathi Busstand. I went to purchase water bottle in Busstand shop person was selling more than MRP on water bottle at platform-13. So went to an another shop he aslo said 25INR for 1 liter water bottle so asked him why he is selling more than MRP he said like in Busstand they sell like this. Sir I request you take action and save passengers money....
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R
Raja Sekhar Y
from Kurnool, Andhra Pradesh
Jun 8, 2022
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Request for Refund of amount Rs.(1,920/-)

Address:Amaravathi
Website:aprtacitizen.epragathi.org/#!/dlmodule

My name is Yelamanchili Raja Sekhar, residing in Hno : 48 /35, Budhawara Peta Kurnool District. Andhra Pradesh - 518001.
Date of incident : 7/6/2022
Learner License no : LLRAP[protected]

I was trying to apply Permanent Driving License Test in https://aprtacitizen.epragathi.org/#!/dlmodule portal
i made a payment of Rs.960/- for test but my amount was debited from my bank account but it was showing payment...
+2 photos
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P
Pramodhkumar10300
from Tirupati, Andhra Pradesh
Jun 6, 2022
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Dewalt service and amenities

Address:Chittoor, Andhra Pradesh

Dear sir/madam..
Im travelling from singarayakonda to tirupati in Garuda AC 06/06/2022 in service no-85935 unfortunately it has been delayed by morethan half an hour and badly these are not in a position of providing atleast a water bottle or other aminities saying cock and bull reasons and even other passengers are rumoured in the same way ..I didn't expect such a worst service by apsrtc.it has been delayed late and due to cargo issue...
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A
Asv Prasad
Jun 6, 2022
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No stop for bus

Sir my name is asvprasad natavalasa no stop for bus time 8.25 am my wife and 4 years douther very very bad service...
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G
goutham@19
Jun 5, 2022
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Ticket

I have booked a ticket to Banglore from Addanki on the 6th of June.
The transaction was done successfully, but I haven't received the ticket/the booking confirmation.

Ref no[protected][protected]@ybl) through Phone pay [protected]@ybl....
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J
Jerate
Jun 5, 2022
Jun 5, 2022
This thread was updated on Jun 5, 2022
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Bad attitude of the bus conductor towards passengers

The bus conductor's behaviour is bad towards passengers. If a passenger doesn't have sufficient change to buy ticket, he is shouting at them. His behaviour is not welcoming. He is watching YouTube while in duty. Please warn him once before taking any serious action on this issue.

Bus - From Machilipatnam to Vijayawada

Time of complaint - 10:30AM, June 5th 2022...
+1 photos
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V
VS RAMAKRISHNA Talari
Jun 2, 2022
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Product delivered with damage and no update on late shipment

We have parcelled mangoes from Annavaram to Hyderabad Bhel through ApSRTC on[protected] delivered to Hyderabad BHEL cargo office on[protected]. Parcel almost damaged and no proper response on late shipment. After tracking from the of sending, received call after 5 days and product become useless.
For 10 hours journey taking 5 days to shipments causing the product become waste.
Below are the product details.
1 parcels...
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N
Nadipalli Prasad
Jun 2, 2022
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RTC Driver Rude Behaviour With Passengers

Address:chodavaram, Visakhaptnam

Dear Sir,
I am N. prasad from Chodavaram (mandal),
Visakhapatnam( District), Andhra Pradesh ( State). On[protected] I Travelled From Visakhapatnam to Chodavaram. The Right Timing of Bus 6.15 and it was from the stop at 6.27 pm
( Bus Number: AP11Z 6314 (300M) . From Visakhapatnam to sabbavaram I used my Metro bus pass. From Sabbavaram to Vijayaramrajupeta I Take a Ticket. sir, I ask the driver to stop at narasayyapeta...
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S
subrahmanyam akula
from Amalapuram, Andhra Pradesh
Jun 1, 2022
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Selling packed food items overpriced.

Address:Tanuku RTC bus station.

In Tanuku RTC Bus Station, Retail store owners are selling the packed food products at far more price above their maximum retail price.
It's nearly 20% to 50% more than MRP of the product.
As this is not fair for your passengers,
I kindly request you to take proper action on this issue and the same.
I'll be available and happy to provide any further information needed.
Hope you take reasonable action....
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R
rbhupeshgupta
from Hyderabad, Telangana
May 31, 2022
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Didn't deliver my courier

Hi,
I have booked mangoes in APSRTC logistics, It really unavailable quality.
APSRTC logistics tracking number: 34924350.
I have raised APSRTC logistics complaint has no: 136187.
Date logistics booked: 24/05/2022.

My courier box missed/not delivered. On 25/05/2022 it should get delivered but it is not delivered also there is not good response from complaint team.

I have raised mail...
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D
dhanalakshmisajja95
May 29, 2022
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Bus cancelled without notice

Bus Number 5831 travelling from Hyderabad to chirala cancelled without notice. We had to wait at bus stop so long and finally we came to know from a representative that bus has been cancelled. Being ladies it's hard to handle such unexpected situations. Please take action to not occur these situations or provide a new alternative bus....
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N
NETRAMBAKAM BHARATH KUMAR
May 28, 2022
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Prices at shops in Bus Stops

I think they have got some special status given by Jagan to sell the products above MRP . They are taking an Additional 5rs on each biscuit packet or cool drinks etc...
Thank god... Indian Railways hasn't started this cruel thing.
I don't know what the officials are doing.
Come to office and sleep and get your salary....
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K
Krishna129
from Tirupati, Andhra Pradesh
May 27, 2022
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Regarding driving license card

Address:102/a railway quarters renigunta Chittoor district,andhra pradesh.

Hello, i have passed driving test on 12 may 2022 but till now the status is showing as card has not been printed its already 2 weeks now.
When i asked my friends there are telling that it may take upto 2 to 3 months.please kindly process my driving license, thank you.My driving license number AP[protected]....
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H
Habiba Shaik
from Guntur, Andhra Pradesh
May 27, 2022
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Complaint on ticket collector

To,
The Concerned Authority,
APSRTC,
GUNTUR
Date:[protected]

Sir/ Madam,
I frequently travel from Guntur to Vijayawada and Vijayawada to Guntur this is to bring into your kind consideration that the bus conductor of the bus( Guntur to Rajahmundry AP07TG1134) I travelled yesterday evng behaved rudely when i asked her to change the torn notes which she gave to me as a change after my ticket...
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B
Brahmani Sai
May 26, 2022
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Arrogant nature with passenger

I am coming from medak and I am waiting fr bus Eluru service bus 4799.i dot know the flot form number for the bus in mgbs i am searching with my 2 kids and luguage.the speaking harsh words to us.conductor said that whom u want to complaint u can give. plz learn manners how to behave with h passengers, we are also struggle for a lot to catching a bus....
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