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Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

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Updated: Jan 16, 2026
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Andhra Pradesh State Road Transport Corporation [APSRTC] reviews & complaints page 18

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G
Gani balaji
Feb 21, 2022
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Date :[protected]:59:42
Merchant Reference Number : [protected]
EBS Payment ID :[protected]
Payment Amount : 282.00 INR
Customer Name : Guest APSRTC
Customer Email : [protected]@gmail.com
Status : Incomplete

but amuont deducted from the bank (ICICI), please refund the amount to bank
Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
Feb 21, 2022
Updated by Gani balaji
Date :[protected]:59:42
Merchant Reference Number : [protected]
EBS Payment ID :[protected]
Payment Amount : 282.00 INR
Customer Name : Guest APSRTC
Customer Email : [protected]@gmail.com
Status : Incomplete

but amuont deducted from the bank (ICICI), please refund the amount to bank
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    S
    Sri_201
    from Tenali, Andhra Pradesh
    Feb 21, 2022
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    I have travelled from ongole to guntur in vijayawada dept bus as I asked driver whether seats are available Or not he hesitating to answer me in a rude way and he was also not wearing a mask
    Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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      chaitukac
      Feb 19, 2022
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      I would like to bring to your notice that during the bus travel from dwarakatirumala to Pulla journey (TPG Depo bus) the bus conductor was behaved very rudely with passageners and me also and he spoken to me bad language and man handling with me as well.
      He doesn't ware the mask and rudely behaving with passageners while taking the tickets.
      Date and time of travel:[protected] Time 03:00 pm starting the bus from dwarakatirumala and bus no: AP37 TF 2000
      I have attached ticket and bus number and conductor photo for your reference.
      Kindly take the appropriate action on the conductor misbehavior and hope to hear from you soon.
      Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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        R
        Feb 18, 2022
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        I have booked for service no.6138, time 8:15 pm, for the date 18/02/2022. Bus has delayed by 2 and half hours but no information about the delay, to contact the driver apsrtc not providing the phone numbers. After a long tme i told them that i will catch the bus in between i.e. shadnagar. Driver told that don't ask to stop in between the stops, but they can make delay without information. Because of like this persons apsrtc loosing the reputation and income. Driver talking with rash words, like this drivers i think not required for service. How many people can come directly to the stops, what is the problem to stop on the way, there is no waste of time instead of thier ego.
        Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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          I bought 2 tickets from kadiri to anantapur. I am given 500 rs. Actual ticket cost 240 rs but The conductor punch the tickets and write the remain balance as backside of ticket. I forgotten that balance .please refund that balance....
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          जय प्रदीप
          Feb 16, 2022
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          Address: Narsipatnam

          Resident Of A Village Near Narsipatnam ( VSKP Dist.). I daily Travel to Narsipatnam For College Studies. The Arrival Of Buses Are so Impunctual. Being A UPSC aspirant I know The Value of Time. I need to Study 16 hours A Day.

          Today I Waited 2 hours For Bus Which Is operational for every 15 mins.
          Moreover, Due To Less Quantity of Buses, students Hanging Out of The Entrance Door, increasing the Risk Of fatal incidents.

          I Request APSRTC, to Make Your Passenger Vehicles Utmost Punctual, Because we (students) have to Move On time to time as There are So many Aspirants like Me.

          Either You Make The Bus Timings Punctual ..or Increase the number if operational buses, we would be Familiar with Both.

          So Much Dis-satisfied with APSRTC as This Process is Going for nearly 3 months.
          Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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            S
            srinu vishwanadhula
            Feb 15, 2022
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            Address: Guntur APSRTC bustand , Andhra Pradesh

            Hello sir,

            I'm Srinu Vishwanadhula, I witnessed shop vendors in Guntur, Andhra pradesh. APSRTC bustand are selling all the products more than MRP prices. They said water 25Rs water bottle costs 30Rs, 20Rs biscuit packet 25 Rs.. they were okay to take actual MRP prices after huge argument. Please look into this issue. And let me know if any additional information is required.

            Regards
            Srinu V.
            Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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              S
              suji balu
              from Vijayawada, Andhra Pradesh
              Feb 12, 2022
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              I tbsn murthy booked ticket from ravulapalem to tirupathi in rajahmundry bus station on 18/02/2022 the bus service no 2621
              but while trying to book another ticket on that day the route is diverted from kakinada via rajahmundry instead of ravulapalem.
              While contact over phone to rajahmundry no proper reply received. While trying to contact customer care they jumped to give proper reply and they block my phone number also.
              This is the service of great apsrtc.
              So i request you to give proper reply to me.If fail i approach apsrtc md to get the solution.
              Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                B
                Bollineni Ajaykumar
                Feb 11, 2022
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                Address: Tirupati bus stand shop No 40

                I asked for sprite half litre which was mrp 38 ₹ but the vendor sold me for 50 ₹, when I asked for the difference amount he didn't give it back
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                  V
                  VSS Reddy
                  from Rayachoti, Andhra Pradesh
                  Feb 11, 2022
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                  Transaction failed and amount debited
                  Transaction Details
                  OB. Ref. No. [protected]
                  Date of Journey 11-Feb-2022
                  Total Fare: 374
                  Seat No. 18
                  Status FAILURE
                  Service Code: 50053/ Chennai- PLVD
                  Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                    S
                    Sukar
                    Feb 6, 2022
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                    Address: Cjn hitech motors pvt ltd Eicher show room rapthadu

                    No mask fine Raised by you apsrtc team at apsrtc Anantapur, please check in cctv is available in bus stand,
                    Mask is ware last minute of raised, I questioned why raised fine but your Team is route behave to passages, I support all of passages please check in CCTV 11.05am to 11.15am Please return my fine amount with compansation amount
                    Feb 6, 2022
                    Complaint marked as Resolved 
                    Cell no.9640039328 [email protected] Kindly conform with return mail Please,
                    Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                      S
                      Sukar
                      Feb 6, 2022
                      Resolved
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                      Resolved

                      Address: Cjn hitech motors pvt ltd rapthadu Eicher show room S.sukar spars incharge

                      No mask fine Raised by you apsrtc team at apsrtc Anantapur, please check in cctv is available in bus stand,
                      Mask is ware last minute of raised, I questioned why raised fine but your Team is route behave to passages, I support all of passages please check in CCTV 11.05am to 11.15am
                      Feb 6, 2022
                      Complaint marked as Resolved 
                      Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                        S
                        Sandeep Reddy18
                        Feb 4, 2022
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                        I have booked Apsrtc tickets through TPSL government. However, PhonePe transaction was completed successfully but tickets were not confirmed. How can i get refund.
                        Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
                        I have booked apsrtc ticket online through phonepe app. Amount deducted but ticket not booked
                        Worst service
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                          M
                          Madam Garu
                          from Anantapur, Andhra Pradesh
                          Feb 3, 2022
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                          Address: Peruru To Kambadur Bus

                          On Wednesday 2nd February 2022, Evening Bus Perur To Kambadur Bus Conductor Disrespecting The Ladies And Behaved Rudely With An Government Teacher in the Bus. Conductor Duty is To go near passenger and Give the ticket but He Scolded A Respectable Teacher And Told You must come to my Chair and Take the Ticket And Also You Should not Get in The Bus On the Way. You Must Wait In The Bus Stand For the Bus And You Get in the bus, Its Warning He said to the Teacher. What's This Insult To The Passengers. Take Serious Action On Him Otherwise I Need to File the case On him in the Police Station or Meet to Mahila Mandal To Punish Him.If You Don't Punish Him Seriously..I Hope You Will Take Action On Him Very Quickly And Punish Him.Bye
                          Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                            C
                            Chevuru Akhila reddy
                            Feb 1, 2022
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                            Address: Proddatur CBIT COLLEGE

                            RTC bus no: 6219
                            At CBIT collenge praddatur stop the bus .the bus had not stopped just slow down the bus
                            Conductor is arguing with students why you are getting to the bus in running if they stopped the bus why they step into the bus in running
                            Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                              Prprkiran
                              Jan 21, 2022
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                              I’m about to travel on bus Service no 2781 from Tallapudi to SR Nagar. Scheduled time is 8:26 pm and now the time is 10:00pm. Still the bus is not arrived to stop. Even there is no contact information to know the live status. I’m going lodge a complaint on APSRTC for this problem if it is not solved
                              Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                                Naveen Nandyala
                                Jan 19, 2022
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                                Address: 7/17,S.S palli, Gooty(r.s)

                                Please increase the Buses at morning Duty Hours 7.30 and Evening Home towns 5.00 From Dhone To Gooty To Dhone Daily
                                Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                                  గనశ్యామ్ కంప్యూటర్స్ గుత్తి
                                  Jan 18, 2022
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                                  Address: gooty

                                  చాలామంది ప్రయాణికులు అనంతపురం నుంచి గుత్తి కి రావడానికి అనంతపురం డీపోలో సాయంత్రం 7 గంటల తరువాత ఇబ్బంది పడుతున్నారు అధికారుల దృష్టికి ఈరోజు నేను తెలుపుతాను . అనంతపుర్ నుండి హైదరాబాద్ కి వెళ్లే బస్సులు అన్నీ గుత్తి లో ఆగడం లేదు. గుత్తి లో కి రాకుండా డైరెక్ట్ గా హైవే లో వెళ్తున్నారు. బైపాస్ మీద వెళ్లే బస్సులు ఊరిలోకి రాకుండా పోవడానికి కారణం ఏమిటి? మునుపు బస్సులన్నీ ఊర్లోకి వచ్చి వెళ్ళేవి మనం అనుకున్నది ఏదైనా సాధించగలం కనుక ప్రజల యొక్క సౌకర్యార్థం కోసం .అనంతపురం నుంచి వచ్చే బస్సులు పామిడి గుత్తి ప్యాపిలి డోన్ వెల్దుర్తి ఆప వలెను .కర్నూలు నుండి వెళ్లే బస్సులు వెల్దుర్తి డోను ప్యాపిలి గుత్తి పామిడి రాత్రి పగలు వేళలో ఊరిలో కి వెళ్లి ఆర్ టి సి బస్టాండ్ లో ఆప వలెను .మరి ప్రభుత్వము ఆర్.టి.సి బస్టాండ్ లను ఎందుకు నిర్మించారు .ఈ బస్సు డ్రైవర్లు నన్ను వ్యంగ్యంగా మాట్లాడారు, ఒక బస్సు డ్రైవరు ఫోటోలు సీఎం కు పంపు అని మదనపల్లె బస్సు డ్రైవరు చెప్పాడు, ఇంకొక డ్రైవరు మేము ఊరంతా తిరిగి పో లేము అని చెప్పాడు, ఇంకొక డ్రైవరు బైపాస్ లో కి వెహికల్ తెచ్చుకోండి బస్సు ఆపు తాము అన్నారు రు, ఇంకొకరు ఎవరికి చెపుతా వో చెప్పుకో పో అన్నారు. మిగిత బస్సు డ్రైవర్లు ఆగవు అని చెప్పారు వీరి పై ఏమి చర్యలు తీసుకొంటా రొ నా కు లిఖిత పూర్వకముగా సమాధానము పంప గలరు అని ఆశిస్తున్నాను.
                                  నాకు MD గారి అడ్రస్సు పంపగలరు.
                                  Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                                    P
                                    Puli Damodar
                                    Jan 18, 2022
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                                    తేదీ : 16/01/2022,
                                    చాలామంది ప్రయాణికులు అనంతపురం నుంచి డోన్ కి రావడానికి కర్నూల్ నుంచి డోన్ కి రావడానికి ఇబ్బంది పడుతున్నారు అధికారుల దృష్టికి ఈరోజు నేను తెలుపుతాను .కర్నూల్ నుంచి వేలూరు కి వెళ్లే బస్సు అన్ని మండలాలలో ఆగుతుంది మన సూపర్ డీలక్స్ బస్సులు ఎందుకు ఆగవు బైపాస్ లో భోజనం చేయడానికి అరగంట ఆపుతారు ఊర్లో రావడానికి అంత పెద్ద వంతెన నిర్మించారు దేనికోసం .మును పు గేట్లు పడతాయని చెప్పేవారు సమయము ఎక్కువ అవుతుందని ఊర్లోకి రావడం లేదు అని చెప్పే వారు ఇప్పుడు బ్రిడ్జి నిర్మించారు ఇప్పుడు రావడానికి ఎందుకు సుముఖత వ్యక్తం చేస్తున్నారు . డబ్బు ఇచ్చి నిలబడి వస్తా మం టే . డోన్ స్టాపింగు ఉన్నా ఆగదు బైపాసు లో ఆపుతామని చెప్తారు బైపాస్ నుండి ఊర్లోకి రావడానికి ఒక కిలోమీటర్ దూరం ఉంటుంది జనసంచారం లేకుండా ఉన్న ప్రదేశం భయంగా ఉంటుంది కనుక ఆడ వారికి రక్షణ ఉండదు బైపాస్ లో బస్సులు ఆపితే. ఎంతోమంది పెద్ద రాజకీయ నాయకులకు పేరుగాంచిన ఈ నియోజకవర్గము ఉప ముఖ్యమంత్రులు మంత్రులు పాలించిన ఈ నియోజక వర్గము . లక్ష జనాభా పై కలిగిన ఈ నియోజ కవర్గము . బైపాస్ మీద వెళ్లే బస్సులు ఊరిలోకి రాకుండా పోవడానికి కారణం ఏమిటి? మునుపు బస్సులన్నీ ఊర్లోకి వచ్చి వెళ్ళేవి జర్నలిస్టులు మనం అనుకున్నది ఏదైనా సాధించగలం కనుక ప్రజల యొక్క సౌకర్యార్థం కోసం .అనంతపురం నుంచి వచ్చే బస్సులు పామిడి గుత్తి ప్యాపిలి డోన్ వెల్దుర్తి ఆప వలెను .కర్నూలు నుండి వెళ్లే బస్సులు వెల్దుర్తి డోను ప్యాపిలి గుత్తి పామిడి రాత్రి పగలు వేళలో ఊరిలో కి వెళ్లి ఆర్ టి సి బస్టాండ్ లో ఆప వలెను .మరి ప్రభుత్వము ఆర్.టి.సి బస్టాండ్ లను ఎందుకు నిర్మించారు .ఈ బస్సు డ్రైవర్లు నన్ను వ్యంగ్యంగా మాట్లాడారు, ఒక బస్సు డ్రైవరు ఫోటోలు సీఎం కు పంపు అని మదనపల్లె బస్సు డ్రైవరు చెప్పాడు, ఇంకొక డ్రైవరు మేము ఊరంతా తిరిగి పో లేము అని చెప్పాడు, ఇంకొక డ్రైవరు బైపాస్ లో కి వెహికల్ తెచ్చుకోండి బస్సు ఆపు తాము అన్నారు రు, ఇంకొకరు ఎవరికి చెపుతా వో చెప్పుకో పో అన్నారు. మిగిత బస్సు డ్రైవర్లు ఆగవు అని చెప్పారు వీరి పై ఏమి చర్యలు తీసుకొంటా రొ నా కు లిఖిత పూర్వకముగా సమాధానము పంప గలరు అని ఆశిస్తున్నాను.
                                    నాకు MD గారి అడ్రస్సు పంపగలరు.

                                    Regards
                                    Puli Damodar
                                    Advocate
                                    RTI Kurnool District High level committee official nominated member,
                                    Dhone,
                                    Ph no. [protected].
                                    Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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                                      Akhíl Lølugú
                                      Jan 17, 2022
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                                      11J and 54 buses are coming very late hardly one bus is coming for every 1 hour especially evenings...
                                      This is making us to go home very late...
                                      Please look into the issue...
                                      Morning they are coming on time...
                                      Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
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